Patterson-Schwartz Real Estate (Hockessin)
Opening hours
- sunday: 9h-17h
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
Photos of Patterson-Schwartz Real Estate (Hockessin)
Our comment from ImmoNetwork about Patterson-Schwartz Real Estate (Hockessin):
Expert Guidance for Buying and Selling
Patterson-Schwartz Real Estate in Hockessin is widely recognized for its deep market knowledge and professional approach to both buying and selling properties. Clients frequently praise the team for their ability to navigate complex transactions with ease, whether it involves selling a home quickly and at a high price or helping first-time buyers find their dream home. Agents are commended for their comprehensive understanding of the local area, ensuring that clients make informed decisions with confidence.
Personalized Support and Client Care
A standout feature of this agency is the genuine care and empathy shown by its agents. Many reviews highlight how staff members act like family, providing emotional support during stressful times such as estate sales or major life transitions. Clients appreciate agents who listen attentively, explain every step clearly, and tailor their services to individual needs without applying pressure. This personalized attention helps turn what can be a daunting process into a smooth and enjoyable experience.
Proactive Communication and Responsiveness
Communication is a key strength for Patterson-Schwartz, with agents consistently praised for being highly responsive and transparent. From initial consultations to closing day, clients report feeling kept in the loop through timely updates and clear explanations. Agents like Jim, Debbie, and Rachel are noted for their availability and willingness to answer questions, ensuring that buyers and sellers feel secure throughout the entire journey.
- Comprehensive marketing strategies for sellers
- Patient guidance for first-time homebuyers
- Transparent advice during negotiations
- Thorough preparation advice for listings
Results-Oriented Performance
The agency’s commitment to excellence is reflected in its track record of successful transactions. Sellers benefit from accurate pricing strategies and aggressive marketing that often results in multiple offers and rapid sales. Buyers enjoy dedicated representation that protects their interests and secures favorable terms. Overall, Patterson-Schwartz Real Estate is celebrated for its integrity, expertise, and unwavering dedication to achieving the best outcomes for every client.
Patterson-Schwartz Real Estate (Hockessin): Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
3,3 out of 5 from 61 reviews
Fantastic experience: Rachel was recommended to us and we could not have been any happier. She communicated, set expectations, and made sure we felt comfortable and not rushed every step of the way. There is absolutely no one else that we would ever work with again. She is so knowledgeable, kind, and understanding. She made the entire process so straight forward and easy. We wish we had met Rachel sooner and we can’t wait to work with her again!
Fantastic experience: Best experience we could've asked for. Jim was incredibly helpful from start to finish with this entire process. We were clueless about what it takes to look into properties and purchase one, but Jim was always open and willing to answer any questions we had and schedule quick calls to discuss anything we were confused about. After his decades of experience he was very knowledgable, but still relatable. Jim was a delight to work with and incredibly supportive, communicative, and generous with his time and efforts throughout the entire process. He eventually helped us secure our home, but before that made sure we understood every step of the process before entering into it. We greatly appreciate his non-pushy advice and genuine support and encouragement throughout. 11/10 would recommend!
Fantastic experience: House hunting in this market was nerve-racking, to say the least, but Rachel made the process much less stressful by supporting us every step of the way. She was flexible and accommodating, especially when we called at the last minute to ask, “Can we go see this house today?” Rachel took the time to answer all our questions and made us feel supported throughout the entire process. Thanks to Rachel—and a little good luck and fate—we found our dream home!
Fantastic experience: Words can't describe how great Debbie Baker is. Debbie stood out as exemplary in every way imaginable. She explained every step of the process in advance. Her staging was magnificent. That truly helped my condo sell for full price in one day without any inspections. The closing process could not have gone more smoothly and she was always available when I had a question. If you want the best agent on Planet Earth, I suggest you hire Debbie.
Fantastic experience: Excellent communicator and dependable. Marcus was very knowledgeable about the property I was interested in and was prompt in getting me a showing. His recommendations during contract negotiations were appreciated and successful. Marcus notified me of what to expect during the process of buying the property and was quick in responding to my questions. I have used Marcus for buying/selling properties for 15 years and have never been disappointed. I will be trusting him with selling my daughter's home in the near future!
Fantastic experience: The house sold in a matter of days. Linda was very helpful and supportive with getting my mother's house ready to be listed. Good advice on what needed to be done and had contacts with who could do the work. Always reachable. Used technology to its best advantage. Massive ad campaign tho I think it was noticed by someone in the neighborhood. Lots of showings scheduled for the few days it was on the market. Got the price it was listed for in a matter of days. Can't ask for any better.
Fantastic experience: Marcus is who you want on your team! Marcus is the agent you want on your team if you're looking to sell! He's extremely knowledgeable about the market and conducts all business with your best interest at heart. He knew that we were interested in a home but in order to purchase we'd need to sell our existing home first. He assisted us in knowing the price to list our home for and we weren't even on the market for a full week before we accepted an offer. Marcus communicates clearly through the entire process. He welcomes you to reach out if at any time you have questions. He's thorough throughout the entire process.
Fantastic experience: Made what could be a stressful experience easy and enjoyable.
Fantastic experience: Excellent service throughout process . Cindy sold my loved ones home that passed away. It was a stressful and emotional time but Cindy was understanding and patient. She moved things along smoothly and quickly since I lived out of state. She was great communicating throughout the process and was available despite different time zones.
Fantastic experience: Professionalism and deep expertise led to a quick sale. It was a pleasure working with Peggy Centrella. She brings professionalism, expertise, and experience to the table, making recommendations and suggestions that make sense when needing to prepare a property for sale, and in negotiations with buyers. She also has a robust marketing strategy, including some channels that other agents don't typically use. I highly recommend Peggy if you're looking to sell a property and want to maximize the dollars and minimize the time on the market.
Fantastic experience: Brenda is part of our family! She got us our dream home! Brenda Roach was awesome for day 1. Every step of the way Brenda was very knowledgeable and very helpful. My wife Luz and I are grateful that our paths have crossed! Buying a house is a very stressful and joyful event! Brenda was great in helping especially with my wife in ways to help her calm down and focus on the task at hand. Patterson Schwartz is very fortunate to have her on there team!
Fantastic experience: Professional and Experienced Relator; could not have done this without Marcus DuPhily! Mr. DuPhily guided my siblings and I through a difficult time while managing us to a successful sale of our parent's property. He did this with excellent advice and directed us in a gentle and direct manner which was needed in our situation. He is beyond professional with his actions and advice. Well versed in his field, he gave us outstanding service and was patient and prompt with all our requests and concerns. He is a hard worker and will go above and beyond to help his clients. We are all very grateful to Marcus and praise him for the success with our sale within the timeframe we were hoping for.
Fantastic experience: Kept Us Centered During the Whole Process. Debbie helped to calm our nerves during the process and listened to our needs and concerns. She was patient and caring throughout. Thank you, Debbie!
Fantastic experience: Rhonda is the epitome of a professional patient woman who knows the business. Rhonda is very knowledgeable and has educated me on reading sellers disclosures and things to look for. She’s well connected and did everything she said she was going to do.
Fantastic experience: Fabulous service by a star! . Rhonda has been a blessing to me. She answers every call and text almost immediately. She is honest and supportive, never judgemental. She listened to every one of my concerns and helped me find the perfect home. She was relentless in her pursuit of finding and helping me secure my home. Rhonda walked me through every step of the process. She was communicative and patient with all of my questions. She is a professional and an expert. I have recommended her to everyone I meet.
Fantastic experience: Extremely knowledgeable, competent, realistic, and skilled at EVERYTHING that goes into facilitating the sale and purchase of real estate and at understanding, knowing, seeing, working in the best interests of the person who is his client. He is the only Realtor I have ever experienced who, without any effort or hurt ego, put my interests first. I found I could trust him completely. Never was there any pressure to buy or 'make a house fit' that didn't. He hung in with me until we found a HOME that could make MY heart sing and subsequently helped me find resources to restore it. And we achieved a sale under circumstances I feared were impossible. He has a twinkle in his eye, a sense of humor, a sense of kindness and compassion, and the ability to make the real estate process, which I've always found stressful and dreadful, FUN!!! He is my forever realtor. I hope he will be yours too.
Fantastic experience: Smoothly done. . Saeed was very helpful in the process. Responded in a timely manner. Always wants the best for you. If things are not in your best interests he would let you know. The purchase was done as smooth as possible with no complications in the process.
Fantastic experience: Saeed is The best in the business. With Saeed I don’t have to worry about anything because he is very thorough and resourceful! Everything is 10/10 This is my second time working with him and will never change him. Saeed goes the extra mile to get things done! Very much recommend his services
Fantastic experience: With Linda and Kathy the real estate listing will go well if you listen and take action to prepare. Knowledge of residential real estate is the strong suit of Linda and Kathy's involvement. They bring enthusiasm, thorough and comprehensive information, and a ready smile to the process. We listened to their recommendations for improvements and did our best to prepare our property prior to the listing. Linda and Kathy also listened and learned what we knew about the property. The results provided less stress and more confidence for us and for them. We think this exchange brought clarity and accuracy to the information in the listing. When it came time to show our property the time spent preparing and consulting brought us many prospects and minimum waiting for offers. The information in the listing closely matched what those prospects saw when looking at the property. And following the acceptance of an offer, the closing was enhanced by their knowledge of that process also. All of our experience with Linda and Kathy was positive, professional, and comprehensive. We would highly recommend them to provide helpful ideas to prepare your property, and list and sell your property.
Fantastic experience: Kathy and Linda are the best!! Kathy and Linda are absolutely wonderful to work with. Very professional, and also very warm, and supportive. They work so well with each other, and with us. Would work with them again and every time!
Fantastic experience: Buying our new home was more than a real estate transaction for us it marked the beginning of a new endeavor in a new state. Saeed and Walid understood how significant this decision was for our family and made us feel supported throughout the entire process by making sure we had all the information necessary for not just a successful sale but a successful transition into the next chapter in our lives. They were patient, responsive, knowledgeable, and consistently professional. They answered our questions clearly, guided us through the inspection and repair concerns, and helped us navigate every step without ever making us feel rushed or pressured. Whenever the process became stressful or uncertain, Saeed and Walid remained calm, attentive, and focused on protecting our interests. What stood out most was their genuine care and teamwork. We never felt like we were simply another transaction. They listened to what mattered to us, stayed involved through closing, and gave us confidence in the decisions we were making. We are incredibly happy to begin this next stage in our beautiful new home. We are deeply grateful to Saeed, Walid, and the entire Patterson-Schwartz team for helping make it possible. We would confidently recommend them to anyone looking for a real-estate team that combines experience and professionalism with patience, integrity, and genuine care.
Fantastic experience: Seamless, Stress-Free Home Buying with a Dedicated Professional. had a fantastic experience working with Phil Reggio! Phil went above and beyond to guide us through every step of the home-buying process. He was exceptionally responsive, honest, and attentive to what we were looking for in a home. Thanks to his expertise, everything went smoothly from search to closing. If you’re looking for a realtor who genuinely cares about his clients and delivers results, Phil is the person to call!
Fantastic experience: Erica is the ideal agent to have on your side during your home buying or selling journey. She strikes the perfect balance between providing the necessary pressure when you feel overwhelmed and maintaining unwavering integrity and professionalism. She’s also an expert at managing time effectively when things get hectic and demonstrates remarkable resourcefulness when unexpected challenges arise. Erica is incredibly accessible when you need her, and her extensive knowledge ensures that nothing slips through the cracks. I could go on and on about how exceptional this team is. If I ever find myself in a similar situation again, without a doubt, this is the team I would choose!
Fantastic experience: Debbie did an excellent job. She was thorough and responsive, and answered all our questions. Debbie picked the right price point, so that the house sold quickly, but at a great price. Debbie went the extra mile. I would recommend Debbie to anyone.
Fantastic experience: Thoughtful, Caring, Professional and Responsive. I have worked with Kelly on two real estate transactions in the past 2 years and I give her my highest recommendation. Kelly is completely in tune with the area she serves. She knows what the market is doing and how to respond/negotiate to ensure the best outcome for the client. When something seems amiss, she will let you know. At every turn in my journey, she was there to guide me and ensure that there were no surprises. Kelly responded to every request for information quickly, professionally and with full transparency. Kelly is not just a great real estate agent; she is a genuinely wonderful person.
Fantastic experience: Ali is knowledgeable, responsive, and dedicated, making every real estate transaction seamless. I had an excellent experience working with Ali as my real estate agent. From start to finish, Ali was professional, knowledgeable, responsive, and genuinely committed to making the entire process as smooth as possible. Ali was always available to answer questions, provided straightforward and helpful advice, and paid close attention to the details throughout the transaction. Her knowledge of the real estate market and ability to navigate the process gave me confidence that I was making the right decisions. What impressed me most was Ali’s communication and dedication. I always felt that she had my best interests in mind and was willing to go the extra mile to get things done. I would highly recommend Ali to anyone looking to buy or sell a home. She is dependable, experienced, and a pleasure to work with. Five stars and highly recommended!
Fantastic experience: Grateful for Cory! This was a very emotional sale of my childhood home. Cory communicated quickly and often every step of the way! We had a very smooth settlement thanks to Cory's responses to the seller's agent. Thank you!
Fantastic experience: Phil Reggio has a very trustworthy, understanding and positive attitude. Always honest with us which enabled us to be honest with him. He was very easy to work with. We would highly recommend him!!
Fantastic experience: Amazing Team! As first time homebuyers we came in with zero to little knowledge of the home buying process. Kat and Erica not only had all the information on what to do and when, they also came with tons of amazing helpful recommendations. They were quick to reply to emails, phone calls, and texts, as well as meeting us quite a distance from their "home base" to be at the property we bought for any inspections, etc we had done or wanted/needed extra support for. They also took time to make sure we weren't confused or left out of the loop - even when it meant explaining the same thing to us multiple times in different ways. They were patient, knowledgeable, and present for us the entire time.
Fantastic experience: Easiest sale, with an excellent Agent! Brenda is excellent. She was on top of everything and took time to carefully explain all the steps to be easily understood. She priced the home properly and helped me choose the best offer from the long list of buyers interested in the house! Highly recommend her to anyone looking to buy or sell their home. Brenda is attentive, and a great partner throughout the entire process.
Fantastic experience: From someone who has worked with many realtors, Ali goes above and beyond. We met Ali while looking for a rental, and we eventually decided on purchasing an investment property. For an entire year, she has been nothing but a pleasure to work with. we had very specific needs and requirements, and every house she showed us was exactly what we asked for. We’ve worked with a half dozen realtors in the past, and hands down, Ali has been the best by far.
Fantastic experience: Would recommend Madelyn to everyone! Madelyn was always flexible and able to work around my families crazy busy schedules when looking at homes. Madelyn was always quick to respond to questions, property scheduling and made putting in offers easy. Madelyn’s offer helped us land our forever home and we couldn’t be more grateful for her assistance!
Fantastic experience: Excellence at its finest. Kelly was very perfessional, knowledgeable, organized, and communicated well. We made great suggestions to prepare the house and worked with us throughout the process. We spent about a week preparing which lead to an offer in less than 24 hours with a very quick settlement. The process was much quicker and easier than expected. We appreciate her ability and work ethic. The team of lawyers and lenders that she worked with made closing a breeze as well. I will definitely use her in the future.
Fantastic experience: Professional, Knowledgeable and efficient . The whole process was very overwhelming at first since this was an Estate sale. Skip was the stabilizing factor that made it all flow properly. He brought multiple buyers and ultimately sold the house for a very strong price. I can't thank him enough and if you are in the market for buying or selling your home, choose Skip and his team - it will be a great choice.
Fantastic experience: Marcus DuPhilly is an experienced and trustworthy agent who expertly guided and me feel like he really cared. Marcus expertly guided me on a making the most realistically fair offer for both myself and the seller and was proactively able to help me make an offer before any other viewings were even scheduled. As part of that process he made sure that he explained his entire thought process so that I was certain he had considered all of the variables, on both the buyers and sellers side, and it made me confident that I was not overpaying for a house that I really wanted. In addition to that, he also really took full responsibility for helping me navigate the lending process and legal process. If I wasn't sure about anything, he would patiently explain. I cannot recommend Marcus enough, he made me feel like he really cared about what was in my best interests.
Fantastic experience: Professional, efficient and effective agent. . Tricia was simply amazing. She met with me numerous times, understood my needs, and was very proactive selling my home one day on the market. She is simply the best.
Fantastic experience: Linda was beyond my expectations of an agent! For starters she was an incredible listener and she picked up on everything. She was kind and patient with us as we began our journey and stood by us the entire two plus year journey never once making us feel pressured. As we began learning one another throughout the process she started to tailor the experience to exactly what we were looking for and she would go above and beyond. She was subtle and supportive when she saw houses she knew we’d be interested in and was prompt and responsive to jump on opportunities. She made the entire experience feel like we were working with family; someone who cared about our wants and fought to see us happy. She answered all our questions and then some to get us information we were looking for. Her relationships built throughout the area was impressive, you could see her experience in that alone. Linda’s confidence in the process rubbed off on us and we couldn’t have done this without her. She’s very perceptive on when to offer her opinion or advice but open to sharing her thoughts when you ask. I’m grateful I asked all I could think of because she is a wealth of knowledge and what she doesn’t know she would turn around and get us an answer on right away. For such a daunting experience Linda made this enjoyable and as stress free of a process as this could be! We are so grateful for all she did until the very last moment and felt blessed we got to experience this with someone like Linda.
Fantastic experience: FIVE STAR EXPERIENCE. We hired Jim immediately after our initial interview with him. He came completely prepared to this first meeting at our home; with a printed book of surrounding home sales, market happenings, estimates, etc. Jim met with us as many times as we asked, and this was a lot as we had not sold a home in over 30 years. Each time he was on time and prepared. Any and all various questions were answered completely and knowledgeably. Every time a home sold in our neighborhood prior to our sale, he updated our info with a bound booklet explaining how he would estimate the price of our home. On this note, we went with his suggestion and it proved to be perfect. You would not go wrong having Jim Venema as your realtor. We cannot thank him enough.
Fantastic experience: I was so luck to work with Saeed on my new house He is the best in State of Delaware. I will recommend him to my family members, friends and co workers too.
Fantastic experience: Great person! . Very helpful! I’m a busy first time home buyer and Rachel really helped me when I found the right house for myself. Thank you so much for all your help!
Fantastic experience: Bless was truly amazing throughout my home-buying journey. She made what could have been a stressful process feel smooth and manageable with her patience, guidance, and constant support. I always felt like she genuinely cared and had my best interests at heart. I’m so grateful for all her help in finding my new home. I highly recommend Bless to anyone looking for a real estate agent who is knowledgeable, trustworthy, and truly cares.
Fantastic experience: Fantastic realtor. Kelly is the best of the best. Great communication skills in terms of follow ups, recommendations on home improvements, and negotiations with the sale of my home. Kelly was proactive with an open house, gave multiple contacts for repairs/ cleaners (with a great price), and had the home listed sooner than I thought was even possible. Not only was she able to sell my home sooner than I thought, but at a higher price than I thought. I can’t thank her enough for the amazing work she has done. Highly recommend!
Fantastic experience: Jim is literally the absolute best realtor in the business. . Jim is patient and flexible. He has answered hundreds of questions, pivoted quickly when the schedule needed it, was supportive when the process was challenging, advocated for me and was always in my corner, and was the highlight of my home buying experience. He has helped me sell and buy homes, and I would highly recommend him to anyone starting the real-estate journey.
Fantastic experience: Working with Kelly was an absolute pleasure! From the very beginning, her communication was awesome; she kept us informed every step of the way. The amount of guidance we received really helped the entire process go so smoothly, and we couldn't have asked for a better experience. We highly recommend Kelly!
Fantastic experience: Excellent Experience. Jim is the utmost professional. His knowledge of the market and communication during the entire process was top notch. He guided us with recommendations/suggestions that helped us prepare our home so that it was ready to shine when placed on the market. Thank you Jim for your efforts in walking us through the process of selling our family's home.
Fantastic experience: Compassionate. My agent is wonderful and very helpful. Detailed advice, answered all questions and she care. Love my agent will use her and refer her out.
Fantastic experience: Great experience with Katie
Fantastic experience: Excellent Realtor — Honest, Knowledgeable, and Experienced. We had the great pleasure of working with Skip when purchasing our first home. His knowledge of the area and extensive experience with the home-buying process were invaluable in helping us find the perfect home in the exact area we were hoping for, all with minimal hassle, stress, or difficulty. Beyond his professionalism and expertise, Skip is genuinely kindhearted and has exceptional interpersonal skills. He is warm, approachable, funny, and compassionate, which made the entire experience enjoyable and reassuring from start to finish. I would give Skip my highest recommendation to anyone looking to buy a home in this area.
Fantastic experience: I had a great experience working with Patterson-Schwartz.
Fantastic experience: A realtor who truly cares every step of the way!! Selling what I thought was going to be my forever home was very stressful, but Debbie made the entire process amazing and I felt supported in every step of the process. Her expertise, marketing and negotiation skills helped my home sell quickly! There were hiccups along the way but Debbie was always professional, communicative, always one step ahead and truly cared about making the process as stress-free as possible. Debbie also helped me with the purchase of my new home and was always available when I had questions on either selling or buying. I could not have asked for a better experience both as a seller and a buyer. I am beyond grateful for Debbie’s hard work, support and dedication. I would wholeheartedly recommend Debbie to anyone selling or buying a home.
Fantastic experience: Above and beyond at every turn. We meet for the first time at a home we wanted to see, soon as I got out my car I felt I just met a long lost friend, my husband and I were so empress with everything she said every thing she done, on our way home we both said if we had this lady Brenda Roach the first time out a year ago we would not of lost money our other realtor wasn't listening to us and our needs. Brenda however heard us and trust we knew what we wanted so at 3 homes seen, she said let's just go look at this home in Middletown Delaware it's an open house we where like hummmm but said ok we will meet you there well it was our home it had everything we ever wanted and some, she worked so hard for us all I could do is cry happy tears our home is beautiful and the best home we ever had, Thank you Brenda we are so happy to call you our friend, your the only realtor magnet on our fridge for all who enter and need a realtor it will be you my friend. Your good work is greatly appreciated. Ruby and Wendell Hunte We Thank you. Roach
Fantastic experience: Debbie was absolutely amazing to work with, she is so kind and knowledgeable and generous with her time. She made our home buying process stress free and helped us buy our dream home. We are so grateful to have had Debbie at our side throughout the process and would work with her again any day!
Fantastic experience: Warm and caring—took care of every detail! Donna is the ultimate caring, dedicated and conscientious professional. She listened to my mom’s stories, her needs and wants and hesitation in selling her home of 64 years. She helped us completely understand the process and navigate through it entirely with ease and minimal stress for my 91 year old mother! I highly recommend her and did as my son is now working with Donna to find his first home.
Fantastic experience: Ship is very professional, knowledgeable, and always available!! I held a brokerage license in California and know the business. Skip Homiak is tops. It took a long time for my wife and I to get to our goals, but Skip never stopped. I cannot recommend him enough.
Fantastic experience: The Best Communicator Ever! Rhonda is absolutely fantastic as always! This was my 2nd time selling a home with Rhonda and I also purchased this last home with her as well. She's very professional, highly responsive, and incredibly knowledgeable about the Delaware area. Rhonda made the entire buying and selling process stress-free from day one to closing. I will 100% be recommending her to all of my friends and family.
Fantastic experience: It was a pleasure working with Kalpana she not only helped me with finding an ideal location but went above and beyond my expectations. She was great with communication, with helping to put an offer, negotiating, inspections and with closing. Highly recommend working with her and her company.
Fantastic experience: Patti made me feel like part of the family being so loving and caring. . Patti always made herself available. She also informed me on who/what to expect so I wasn’t scammed by others offering me different services. I really appreciated that.
Fantastic experience: I had the pleasure of renting a townhouse managed by Patterson‑Schwartz Realtors from 2019 through 2025, and my experience was nothing short of excellent from start to finish. A huge part of that positive experience was my property manager, Brian P. He was consistently responsive, professional, and genuinely attentive whenever an issue came up. No matter the concern, Brian always made sure repairs or replacements were handled promptly and efficiently. I especially appreciated that the vendors used were knowledgeable, experienced, and reliable—quality and professionalism were clearly a priority. After a six‑year stay, I can honestly say that every interaction I had with the team was pleasant and stress‑free. Everyone I worked with was professional, courteous, and supportive, which made renting feel easy and well‑managed. Thank you Brian P. and Patterson‑Schwartz Realtors for providing such a great renting experience. I highly recommend them to anyone looking for a well‑run, responsive, and trustworthy property management company.
Negative experience: As a homeowner, I strongly recommend NOT using this company for property management. Our realtor, Aaron Marshall, was consistently nonchalant and seemed uninterested in properly managing our property or advocating for us as owners. He (Aaron) and Patterson Schwartz, repeatedly hired subpar contractors, which resulted in us spending thousands of dollars on repairs that were never properly completed, even after multiple attempts. We often had to fix the same issues over and over again. Another major concern was communication and unauthorized charges. We explicitly instructed Aaron to contact us before approving any work, yet he frequently failed to do so. We were repeatedly hit with unexpected and costly bills for repairs we had not approved. And again, for “repairs” that weren’t actually fixed. Also, Aaron consistently discouraged us from raising the rent, even though we were well within our legal rights to do so. In hindsight, this advice was questionable and ultimately cost us financially. When the tenants moved out, the condition of the property was unacceptable! There were poorly patched walls with mismatched paint throughout the house and heavily worn carpets. Despite this, Aaron claimed it was all “normal wear and tear” and refused to withhold any of the security deposit. After consulting other property management companies and doing our own research, we learned that this level of damage does NOT qualify as normal wear and tear, and we should have retained the deposit. Overall, our experience was extremely frustrating and costly. We regret not being more informed about our rights as homeowners, but we also expected our property manager to act in our best interest, which did not happen.
Fantastic experience: As a home remodeling company (All Angles Remodeling), our experience working with Patterson-Schwartz Real Estate has been excellent. Their team is professional, responsive, and highly knowledgeable about the housing market. Many clients purchasing or renting homes require remodeling services, and with Patterson-Schwartz’s support, connecting with them becomes seamless. Their agents take time to understand client needs, which makes collaboration smooth and effective. We’ve noticed that homeowners referred through them are well-prepared for renovation, creating a win-win outcome for all. Overall, Patterson-Schwartz has proven to be a dependable and trustworthy partner. Anyone looking to combine real estate with
Negative experience: was hung up on by Barbara multiple times.
Fantastic experience: Jennifer was so helpful taking us to multiple properties and super informative about each location. She explained the application process and helped us greatly find some great options.
Negative experience: Don’t waste your time! I make over $85k yearly with NO previous judgements, evictions, etc and my credit score is almost 700, yet I was denied by the owner for some credit issues….how did it make it thru the entire process just to be turned down by the owner? I am a black man applying by myself and I have everything they required but yet I was still denied….the agent Linda Blue was nice up until denial then she sends a cold message of denial also informing me she can’t show me any more Patterson Schwartz properties…then I come to the reviews and see they have been lying and cheating people for years…stay FAR away and apply anywhere else!
Fantastic experience: Review for Diane Salvatore of Patterson-Schwartz Agency I recently had the pleasure of working with Diane Salvatore to secure a 21,000 sq. ft. commercial building for my company, Elevated Remodeling, located at 1500 Casho Mill Rd, Newark, DE 19711. From the very beginning, Diane demonstrated a level of dedication and professionalism that exceeded my expectations. Initially, she emailed me a variety of potential properties and took the time to show me several along the way. However, it didn’t take long for Diane to really understand the specific needs of my business. She adjusted her approach, focusing on properties that aligned perfectly with my vision. Her tenacity and persistence truly shone through when she found the perfect property for us, which had only been listed online for 24 hours before being taken down for 45 days. During this period, Diane stayed in constant communication with the listing agent, ensuring that we had the opportunity to view the property as soon as it became available. Within 24 hours of seeing it, we made an offer, and it was accepted. What made working with Diane such an exceptional experience was her ability to take charge of the entire process from start to finish. She handled everything from coordinating with the listing agent to helping my CFO, Matthew Dougan, navigate the complexities of securing our SBA loan. She also worked closely with my COO, Firas Emachah, to ensure the logistics for our movers and the certificate of occupancy were handled smoothly and efficiently. Her attention to detail and ability to streamline the process made what could have been a stressful experience remarkably easy. I would recommend Diane to anyone in need of a real estate agent who is not only highly skilled but also persistent, dedicated, and truly a pleasure to work with. She’s a force in the real estate industry, and I’m grateful for everything she did to help our business secure the perfect property.
Negative experience: Please do not do business with this organization. I feel very lied to, tricked. They are super friendly but then completely ignore you. We had a terrible experience. I am cutting my losses and moving on.
Negative experience: Last week I was contacted by a realtor from Patterson Schwartz. The person seemed ligit in helping me find a rental place for my mother. I explained to her the price range she needed to stay in her budget. The Realtor seemed to understand. But after my mother paid the $43.00 fee they claim they were not going to give her the place because they didn't think she could afford it. That didn't make sense. They already knew what she got per month and her budget before taking her money. They lied and said they didn't take the money but they had taken it a week before . She didn't have anything lived in her apartment for almost two decades and needed a different place. But they made everything difficult. So she didn't get the rental that was $1150 which is way cheaper than what she was paying for an old ancient unit of $1300 per month. You're better off finding a private owner without a realtor.
Negative experience: Hi my name is Tara Smith I truly loved my house myself and two young girls lived in for a year.. I truly believe we were very good tents never ever had any issues as far as police called or any unruled behavior the entire year.however the only issue I had was the old windows I seen they had replaced 3 total leaving 8 windows still not replaced I asked I requested a few times . Then the owners came out as well to look at the windows .. I was never told anything.so due to the outdated up to code windows it was very difficult to heat the house I had to put up plastic all around windows inside n out to keeep the heat in,that begin said drained me in my electric.my biggest worry was there was no safety in the bedrooms incase of a fire no screens as well.very upsetting and dangerous for the only windows upstairs to not go up n down ..that begin adressed threw myself as well as social services nothing was done.in mid summer they had to come replace upstairs window due to the aged window tryin to get it up broke wen mantiance comes out they replace the glass instead of of a new matching updated window like the rest.... They represent something they are not...truly you have no idea untille you are actually experienceing it. Also I will follow up with the exact requirements and how they betrayed I was receiving my deposit in a check ,no the only thing that was mailed was a list of off the wall unlawful reasons and estimated prices of repairs that were beyond reasonable to add up to taking every bit of my entire security deposit..I can completely understand a few of the items on the list absolutely not okay with how outrageous and untrue the outstanding list is ... I would not recommend.its all about money
Negative experience: I bought my home back in October from the bear area, going to leave the realtors name anonymous. Little flukes can always happen, things can fluctuate, and our loan closed about 3 weeks after original date. The home closed, and thats the most important thing right? Not for my relator. She was very pushy and she forgot I was the customer. Her mentality was basically protecting the other side. What’s the big deal, if its 3 weeks later? The owner of the home moved to be with his daughter, both realtors know the story and could have been much more smoother, instead they put on a show, “oh the mortgage will fail, the other realtor is already calling other buyers” - this is nothing but a classic realtor show, instead the realtor could’a been like “hey all is good, a little fluke happened in the mortgage, we just need a little more time” Everything got finished beautifully. So was it worth it to make a show? Please remember to tell your realtors to work and please your customers, and be on their side!
Negative experience: First time home buyer and I’ve had the worst experience with these people.
Negative experience: They took my 10k check deposited, and then when the contract was canceled they assigned MY check to someone else and refused to rewrite the check to me. This was after I had immediately returned the check alerting them of their error. Abhorrent and I feel illegal behavior. Now I am left without 10k.
Positive experience: Website needs work
Fantastic experience: Jim Venema gets 5 stars. He’s the best. Jim listens and finds what you’re looking for. He’s knowledgeable and knows the market. He doesn’t upsell. The next time we buy a house, Jim is who we will call.
Fantastic experience: The Angela Allen Group at Patterson Schwartz is my go-to real estate group. I have bought and sold many through them. They are very knowledgeable and professional. Angela is the best real estate agent I have worked with. Rob A.
Negative experience: Working with Patterson Schwartz has been awful, on multiple fronts. I have been ghosted twice by Tomy K and Jennifer P. We only got a hold of someone after MANY phone calls. We made an appointment to see the rental house, Linda B let us in, greeted us, then proceeded to sit on her phone and told us to look around the house ourselves (while the tenants were still living there), Linda B had little to no answers about the property and we were told to send her questions that she would then send to the property manager June O, we then left the house and sent in our $50 application fee and application online (because Linda B couldn’t find her briefcase). Luckily (or unfortunately) we were accepted as the next tenants and we were immediately told to hurry and sign the lease and send in our deposit. We asked if we could see the house once more to make sure it looked cleaned and painted before we accepted and make sure we were making the right decision, we were chastised about how normally a new tenant signs the lease and sends the deposit in within 24 hours. (Despite not yet having a move in date because the tenant had still not finished moving out, nor had we been sent a lease to look at or sign). Once she relinquished, we were allowed to look at the house once more, where I was bluntly told “if you all don’t sign the lease today, we’re moving on to the next applicants”. I still had questions so Linda B called June O on speaker phone and told her we had a few more questions to which June grumble “oh no!” with exasperation in her voice. In the end we decided not to rent the house, and believe we’ve dodged a bullet. Every interaction we have had with Patterson Schwartz’ employees has made us feel as though we are putting them out and asking too much of them. Just getting a hold of a human is a task in and of itself. We had been told by a trusted source “if you don’t like the company already, it’s not going to get better when they have your money” I refuse to give this company attention ever again. I have reached out to many departments to express our severe displeasure.
I am sorry to hear you were unhappy with the level of service you received. It is our goal to provide good customer service to all clients. We field many inquiries and try to respond to all of them promptly. The volume of showings and competition for properties has been very high lately. Once an applicant is accepted, we do hope to get a lease signed quickly so we can remove the property from the market.
Please do not hesitate to contact us if you find another property of ours that interests you. I can assure you that you will be treated professionally. If you have any questions or concerns, you are always welcome to contact me directly.
Brian Pomije, Director of Property Management, 302-234-5207.
Fantastic experience: 2 words.. Linda Blue. 2 more words.. amazing lady
Thank you Melanie, we're so happy you appreciate Linda (we do too!)
Negative experience: Applied for a townhome and although my realtor was not the original listing agent, she still was helpful and responsive. BUT when my application was being processed, I was sent an email with confusing instructions. Jaimie Miller, application processor, sent an email to my realtor requesting that I get in touch with my former landlords for referrals even though I included a referral letter from former landlord and payment ledger of current landlord. I was told by my realtor through email to get in touch with the “folks below”, which I thought referred to the Jaimie and Vince Grillo (original listing agent), because Jaimie had emailed saying for me to get in touch with landlords but they never clarified what I needed to say to them and it seemed like they didn’t see my referrals. Was I supposed to ask them to call Jaimie, or alert them that he/she was trying to get in touch with them, or respond to an email he/she sent them??? There was no clarification. Jaimie also specified for me not to contact him/her. I had to go through my realtor. So in order for me to get answers I emailed the original listing agent, Vince. I received a condescending and rude email from Jaimie this morning chastising me for reaching out to Vince, THE ORIGINAL LISTING AGENT OF PROPERTY I APPLIED FOR. So Jaimie is allowed to contact me but I cannot contact him/her for CLARITY on an email with mixed up instructions. Extremely unprofessional and rude. This is my first and last time dealing with this real estate agency. I still don’t know what I was supposed to tell my landlords!!! Incompetent and ridiculous office!
We're sorry if the instructions were unclear. We confirm all landlord reference letters directly with the source. If you'd like to discuss this matter further, please reach out to our Director of Property Management, Brian Pomije, at 302-234-5207
Negative experience: I can't rate this company any lower than I wish I could. I'll have to give this particular agency a 0 (zero). The company, their sales representatives and sellers they sell for, are a bunch of flippers. Everyone from the settlement attorneys, home inspectors, pest control inspectors are in on every single deal they do. I wouldn't trust or refer a single sole to these folks. They'll rip you off and have absolutely no idea what happened, until you buy from them, and the seller's they represent. Cost me and my family 30,000.00 to hire and have 7 different certified contractors, in various areas come to our property to correct (get everything up to code), because they failed me. No matter what they, their people that do business with them say, don't believe a word they say, you might find yourself in a very very expensive situation. I wish I would have not bought my property from theme and the people who work for them. If I could go back, I'd rather have bought a property that was actually upto any housing codes at all whatever. Everything was new and the property was completely renovated, however no permits, extremely poor workmanship, not professional and the added costs was and continues to be excessive to the point that you would have buyers remorse and be completely overwhelmed and Innodated with contractors and the costs of bringing property where it's supposed to be, I didn't buy a "as is property" but it sure seems like that what I got now. When customers put their trust in this company, it's a huge risk. I've spent so much more money to make the updates, that should have already been done by the seller, but this company and the people that they contract with are making their money and than, their gone and obviously have no problem with selling properties, that they in fact know are NOT what they and or their representatives claim, state and further fully in braces the properties (that they are definitely aware of that the buyers have to deal and go through) after they've made the purchase. So, I'm sure there are happy customers out there that may have purchased that perfect property from them, but not for me. DON'T work with these people and especially whoever they refer as home inspectors, Attorneys because their all in it together. Do yourself a favor and select your own professionals prior to dealing with this company and or any others, you'll spend a little up front costs that will save you financial, legal and other related future costs. When I bought what I thought was "my forever home I don't feel like my life savings would be nearly exhausted. Obviously they represent a huge volume of flippers especially where I bought and I'm also hearing it from others buyers and sellers, outside of the property I bought. So I'm not the only one. There's tons more out there. I don't personally feel they'll be in business much longer with this reputation. 20 years ago I had a great admiration and confidence in them, but after dealing with them, I truly would not do business with them. And I strongly recommend people, look elsewhere, this company has changed dramatically from many years ago. Whoever is managing their company is not in touch with people, but rather, how much money they can get and quickly hides themselves and won't ever follow up on anything whatsoever. Buyers and sellers beware. GO to your own attorneys first.
Fantastic experience: website is great....hope good things happen in finding right home....wicked buyers market.
Thank you for the rating and review Laurence. Please let us know if we can assist you further!
Fantastic experience: Dave Iliff Dave was fantastic! He helped us get the home listed quickly, created a strong on-line presence, did an immediate open house and continued to assist us all the way to close. He has been a true blessing to us. Oh, he also helped us achieve a price that was beyond the initial marketing study. Thank you Dave!
Thank you Stacie, we think Dave is great too!
Fantastic experience: Kate B, helped us find our new home! She was excellent, responsive, professional and upfront about everything. Her knowledge about the neighborhoods and community was outstanding. I highly recommend her!
Thank you for your kind words!
Fantastic experience: Great knowledgeable service
Thank you Beverly!
Negative experience: My husband and I filed an application for a rental on 4/6/2020. We were told would receive an answer within 3-5 days and on 4/15/2020, after daily messages to their agent, we were told the application was denied. Come to find out, the application was never fully processed as my husband’s income and job were not verified. However, they did keep the application fee. STAY AWAY FROM THESE PEOPLE!
Negative experience: So I have called this place for at least 5 rentals and never get a call back or better yet I’ll set up a time to go view the house and they don’t ever show up let alone call you to confirm or cancel ! Super annoying the worst part is I’ve spoken to 3 different agents at different times from October till last week ! I haven’t even put an app in yet since they never return calls or show up ! Maybe once they see this review they will call me back ♀️♀️♀️
Fantastic experience: We are in the process of selling and buying a home and are using Brian Hadley as our realtor. This will be the second time for us. Both times, he has been professional, attentive and honest. He is quick to get back to our questions and is extremely thorough with explaining details. We highly recommend our favorite realtor.
Thank you for using and trusting Brian, you're certainly in great hands!
Fantastic experience: Helpful person
Thanks so much James!
Negative experience: This is an overall complaint against the company.I've been looking for a rental and they don't call me back or email any response to a question I may have.
Hello, Brooke. We've emailed you with our guidelines at the email address you provided in Zillow. We do not have any voicemails from you on record. We are happy to assist you - please call our office at 302-234-5240. If we are on the other line, please leave us a message and we will return your call promptly.
Fantastic experience: Adrian was phenomenal, from start to finish he was always there to answer questions, provide insight and guide us through the home buying process. I truly cannot say enough about the positive experience we had. All along we kept saying that “this is going too smooth” and waiting for something to go wrong, but Adrian was on top of everything...literally everything. Whether it was things we requested or things we hadn’t thought about he was there with answers or information to lead us in the right direction. By no means was this a small purchase for us yet, my wife and I felt so confident with our decision and a great deal of that confidence came from all the leg work and background checking that Adrian did for us! We can’t thank him enough!
We appreciate you sharing these kind words Matthew!
Fantastic experience: I had a great experience with Brian, I recently rented an apartment in Delaware with his management company. Brian was professional, courteous, and responded quickly to any request or issue. Overall I would 100% recommend working with his company. I've been renting for a while and it's very hard to find companies that will follow up as quickly and efficiently as they did!
Gonzalo, we appreciate you sharing your view of Brian & your rental experience with Patterson-Schwartz Real Estate.
Negative experience: Very poor property management. They stole our money all year long, tenant came to us before bothering the unresponsive manager.
Negative experience: Made up a charge to withhold part of my deposit.
Fantastic experience: Brandywine Trust
Thank you Kevin!
Fantastic experience: Gleidson went well above, and far beyond the typical efforts of any real estate agent. Over the years, this is the fourth home we have purchased, and we have dealt with real estate agents in New Jersey, Connecticut, Texas, and Pennsylvania. The reason we now reside in Delaware, is strictly and solely due to the caring and continuing efforts of Gleidson Alencar. Mr. Alencar was always available to answer our questions and give sound, tempered, and accurate advice (even late at night, weekends, or early in the pre-coffee morning. Yes, even when he was supposed to be 'on vacation' with his family). Gleidson is a very strong asset to the Patterson Schwartz family of real estate professionals. Thank you, 'G', for all of your help, wisdom, and advice! Feel free to use our comments in any of the Patterson Schwartz literature or marketing efforts. Best regards, Thomas J. Farnie Frances M. Eldridge Hockessin, Delaware 19707
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