Advanced Realty Solutions
Advanced Realty Solutions is a Full Service Property Management business in Delaware. Providing Landlord Services, Tenant Services, Rental Property leasing, Property Maintenance throughout Delaware. Covering New Castle County, Wilmington, Newark, Middletown, Hockessin, Claymont, Townsend & more.
Opening hours
- sunday: (closed)
- monday: 9h-15h
- tuesday: 9h-15h
- wednesday: 9h-15h
- thursday: 9h-15h
- friday: 9h-12h
- saturday: (closed)
Advanced Realty Solutions: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Positive experience: Nice people helping the community
Fantastic experience: I’ve seen many firms come and go, but Omar and Brenda’s commitment to Wilmington rental management is unmatched. They know the market cycles better than anyone.
Fantastic experience: The team here is top-notch. They handled the transition of my units seamlessly. Best Delaware property management firm I've worked with in over a decade.
Fantastic experience: If you are looking for affordable landlord services that don't skimp on quality, look no further. Advanced Realty Solutions manages several of my units and their reporting is always spot on.
Fantastic experience: Omar and Brenda run a tight ship. As an out-of-state investor, I needed a professional property manager I could trust. Advanced Realty Solutions has been the answer for my Delaware portfolio.
Fantastic experience: Mr Omar Mr Mike ms Danielle ms robin are the best property owners i appreciate them
Fantastic experience: I’d like to give a shout out to Mike with Advanced Realty Solutions and Omar, his supervisor for helping us when our downstairs shower was filled with sewage! Their quick response and willingness to get back up support from other plumbers when we were faced with our own “back up” was truly appreciated this winter!
Ms. Groft Mike and the ARS team are very thankful to have you as a tenant. Thank you for the kinds words as well!
Fantastic experience: This past winter we had two frozen doors! While the construction crew was parked on our higher level driveway, it meant my wife would have to park on the lower level driveway. But, our basement door was frozen so she would change her shoes and wear the ones that had the “yak tracks” on the bottom. Then she had to walk all the way around the house on the ice in order to get into the house! Thankfully, Mike Baker came over and figured out why the doors were frozen and solved our problem! We are very grateful that now all of our doors will open!
Thanks
Fantastic experience: I am happy to still be a tenant since 2023. This is one of the best property managements I have ever rented from I have not had not one concern or issue when I put in any request their very responseful shout out to the maintenance man that fixed my thermostat when it only needed batteries forget his name but every time he has come we had a time especially when I thought the thermostat was broke but only needed batteries
Thank you for the kind words Ms. Lea! We have enjoyed having you as a tenant as well! Maybe one day we can help you with the next step... buying your first home!!!!!!
Negative experience: Their team doesn't return calls after many repeated attempts by call or email to reach Omar and his office regarding my property that they are managing. I have spoken with the office on a couple occasions after reaching a rep, only to be left with a note that they would have the property manager contact me to dosuc5what was going on with my property only to get the runaround on getting any return call after a few months now. I spoke with a few real estate agents while trying to determine some options on the future of my property whom also suggested he was very underhanded in how he handled property clients and they would not recommend working with him.
Fantastic experience: My experience has been good. I have been here for three years going on for so far so good every time something goes down in the house I called to put in a maintenance order in in a couple days. They are here and they take care of it for me so I have no complaints about RJ every time he comes he does a terrific job. RJ is a very good worker and he gets the job done . Great job Robert Crippen
Fantastic experience: When I decided to move my family to Delaware, Robin made my transition so easy. I had so many questions, and she was always there to answer them even the ones that had nothing to do with the property. One thing I truly want to say, and it brings tears to my eyes as I write this, is that ARS has been one of the best I mean the absolute best companies I’ve ever dealt with. During my difficult times, they always supported me and made things a little easier. I truly appreciate ARS and everything they have done for my family. I will continue to recommend them to everyone. I can’t complain about a single thing. Thank you, ARS, for everything.
Fantastic experience: I am truly thankful that my ARS team was working through the storm. I want to give a special shout out to Matt for coming over when the storm and coldness busted my pipes. I have a grandson and his timing was amazing also the folks who came over to assist and finish up the job thank you ARS so much
Fantastic experience: My experience with ARS has always been great. I have been renting through ARS for 3 years now, Mike has always been there when needed for my repairs. Omar has always been understating and helpful and Danielle has helped me get in to a better home when it was time for me to move from my last place. With much patience and understanding.
Fantastic experience: I would like to Thank Rick and Chris for the work that they recently completed in my bathroom. Ricks work ethic is top tier and so was Chris's. I was pleasantly surprised as they completed the assignment efficiently
Thank you, Sonja, we appreciate your review
Fantastic experience: Great I have been with this agency for 2 years very understanding nice generous always find a way to help even if they don't have all the answers they will help you through until its answered. Very respectful uprising even the workers on the job very dedicated and outstanding I wouldn't ask for any other but them, they as well try and thats the best part in it don't discriminate take on anyone who needs housing they do give chances I will rate there company a 5 and over because they really help me through the storm and the winds so I do send out my prayers hoping they reach for more success. Thanks and may God bless you with many more years
Fantastic experience: Robin was awesome she showed me around the property and I actually liked the area great work thank you so much Robin
Fantastic experience: Mike and a Paul are great they come super fast when my brother has issues and they are super funny and great conversation every time they come over best maintenance guys ever
Fantastic experience: Robin was super helpful in our move process, she helped us get our lease together effortlessly. If you’re looking to make a move in Wilmington, I suggest using Advanced Realty Solutions.
Fantastic experience: I am very happy with advance Realty solutions they have helped me find my very first Home, the maintenance team is amazing, as well as the office staff. Every time I call in a work order, they are always there that same day or next to solve the problem, and the office genuinely cares. I wanna give a shout out to The company because they Are the best in the industry that I have worked with thus far.
Fantastic experience: Mike an Paul are very efficient, great company, Lady but not least Omar also deserves a shout out because his team is on to great success under his leadership.
Fantastic experience: Mike is the best tech he is fast at request and goes over and beyond Advanced is a great company
Fantastic experience: Mike is great at fixing anything that needs to be repaired Advance is wonderful and great company
Fantastic experience: Mike did an excellent job with removing my hot water heater and fixing my plumbing issues. They are really good at their job and every time something goes wrong they are here promptly to fix the problems. Really great company
Fantastic experience: Here you have the All-Star property management team! Dani, Robin, Mike and my main Paul. They are your real solutions! Thorough and extremely caring to their renters. Thank you all
Fantastic experience: I just want to let everyone know that the entire team of advanced realty solutions are always attentive to my problems. Mike is a great Maintanve man. In fact every time I have a problem he comes out and fixes it right away. The office always responds to me very quickly. Very easy to deal with. I would recommend this company to anyone who is in need of housing. Very helpful and professional team.
Fantastic experience: The maintenance man Mike was very helpful fixing all my issues with my unit fast and quick
Fantastic experience: I would like to give Miss Robin a five stare first she is a very good person at heart she shows you she cares and always trying to help you get the home you love.. she is also great with people and I want to thank her a lot for her caring spirit...
Fantastic experience: Mike was very professional, he knew how to diagnose the problem right away and now it’s fixed with no problems. He’s a great asset to the company!
Fantastic experience: I haven’t been disappointed with any work that Mike has done to my home. It’s done in a timely matter ,calls upon arrival and departure . He’s a great asset to any company!
Fantastic experience: Mike was awesome he was in and out fixed my light
Negative experience: My husband and I owe $1400 in rent after making a very recent payment to further pay it down, trying to climb out of our hole. We have proof of this transaction. However, we're to vacate the premises by tomorrow, due to either my landlord of this company, whom he works for, lying, resulting in us supposedly owing $6000 dollars. This denotes lack of care for the livelihoods in others, the very thing they deal in, as well as poor organization and dishonest employees and/or management. Obviously, not at all a good company to affiliate with in any way, shape, or form.
Negative experience: For anyone that owns a property, this is not the company to hire their communication with property owners is the worst.You can never get someone on the phone for immediate contact and replies. They will try and renew a lease with your tenant and never contact you on price or anything period. To try and leave you stuck with them with their inadequate service and will lock you out of your landlord portal they do not use great repair people either, and their prices are not good.. When my contract was up, they tried to tell me i Had another ten months and try to keep rent. Do not use this company.
Fantastic experience: The maintenence team did a wonderful job on the window installation, nice and clean- they removed debris' thank you so much they are a wonderful company
Fantastic experience: Rick was amazing! Very knowledgeable and efficient!
Fantastic experience: Rick is awesome he definitely fixed what he was suppose to and he was on time most importantly he texted me 24 hrs in advance so very professional
Negative experience: This company is the worst to deal with for managing your property. Poor communication and unsatisfactory customer service. Property owner BEWARE!
Negative experience: I moved in with this company in 2023 Omar is the worst. He is never there and everyone in the office act like they can't do or know nothing when he is not there. They never return your calls and they take people security deposits. Cleaned out the house I stayed in. I paid all my rent every month. When I moved out and asked for my security deposit back. Told me to contact owner. I contact the owner and he said Omar told him I was behind on rent and gave him my security deposit. No one contacted me back yet. So they scam everyone renters and owner. The owner of the was lied to so the can keep his money and mine.. don't trust them
Negative experience: Absolute waste of time and unprofessional. Scheduled a tour and took off work to view a rental. As we're sitting in the parking lot waiting to tour the rental, no one shows up. We call and are told it's already rented. We rearranged our schedules and spent money on gas to travel and was never notified of a cancelation. We were just brushed off like our time isn't valuable. I would never want to do any kind of business with this company. Who knows what else they put people through. So upset and disappointed. How disrespectful
Fantastic experience: Always easy to deal with. I love them keep up the good work Melisa Omar and the rest of the staff
Fantastic experience: Very professional and helpful they was awesome!!
Fantastic experience: Advanced Realty Solutions has been managing my rental properties for 4 years. They have done a great job with tenant placement and managing communication. It is very helpful that they have in-house maintenance. It is one less thing on my plate as being a landlord can be overwhelming. Before I hired them, we had a very nasty tenant that trashed the property and did not pay rent for months in one property. Advanced was able to help me get them evicted and the property renovated and re-rented.
Negative experience: This property management company is terrible. I was told that they would send someone out to check the leak I had. They sent someone out who never fixed the issue now the damage has messed up roof floor and downstairs floor.
Negative experience: Don't rent from Omar he's a slumb he manages properties for people and he doesn't fix on nothing his workers always begging for cigs and if you run across the property he manages on 3002 north Madison he patches things up I lived there for awhile Omar never came to check on the property it was major leaks coming from the sealing in the living room raw sewage he never got it fix so we decided to moved it was a health hazard now Omar scamming us out of our security deposit from the damages that he ignored Omar ignored it for a year the tub was sinking in and molded the old floor has lumps under the carpet it's was infested with termites and mouses he never tried to call a exterminator he don't answer his cell phone when you call it's a waste of time his workers say he on drugs that's why his wife and kids left him he has a different secretary in his office every week his worker bob said Omar sleeps with them there all scammers he also manages Advanced property management stay away from them
Negative experience: The property manager Omar is a slumb I lived in his property he never fixed on anything I have kids he didn't care that we were living in the property with health hazards it failed inspections 6 times I moved out due to omar ignoring me for 6 months without repairs he doesn't fix on anything he waits until the property is in bad condition then try to charge u for damages when there caused from him not fixing the problems in a timely manner then he tries to scam you outta of your security deposit don't rent the property 3002 n Madison St he manages that property and it's infested with termites and rats if I could give him no stars I would hes on them ercs heavy don't rent from hi mhe's a SCAMMER HE DONT FIX ON NONE OF HIS PROPERTY'S HIS OTHER PROPERTY MANAGEMENT NAME IS ADVANCED PROPERTY MANAGEMENT STAY AWAY FROM THEM
Negative experience: All this stuff I’m posting was send to this property manager the 1 week of moving in and still ain’t did nothing about it. Keep sending junkies repair people here not doing nothing. Storm drain run off the roof straight into the basement and they supposedly fix it and fell down the next day. I recommend don’t nobody rent or have they property manage by these scam artists. If you do that let me know you a slumlord
Negative experience: dosnt even answer the phone
Negative experience: Terrible service. Never reply to your email unless it’s billing time. Omar only works 27 hrs a week. Outside those hours it’s considered emergency. Do yourself a favor and skip this terrible company and greedy man.
Negative experience: No notice unlike my other property management companies. No notice months prior to ask if you would like to renew tenants. No prior notice if you would like to renew property management. Be prepared to set your calendar and do your own leg work and research a contract from 2 years ago or else be forced into a 3rd year of forced management because they do not send a notice or reminder that the contract or lease will be coming to an end soon and they don't ask what you as the owner would like to do.
Positive experience: I can see anywhere I want
Fantastic experience: They have done an excellent job at managing my property. It started with screening and placing a good tenant.
Thank you, Cecelia! We appreciate the review!
Negative experience: Omar and his company are horrible. I hired them as a property management company and added clearly in the email that the tenant is responsible for the utilities but they included in the lease that I would be responsible for utilities. He didn't even include everyone in the lease that was expected to live in my house. I called him to talk about the error in the lease and he started yelling at me which was unprofessional. He told me if I didn't like it, terminate my agreement. He continued to yell and told me to terminate my agreement if I didn't like it. I found another property management company that is much more professional. I agree with the other reviewer, I think the good reviews are family and friends.
Negative experience: Horrible service, they can not do anything right. Double charge you for maintenance issues, deposit incorrect rent amount to your account (always short), unreliable, unable to follow basic instructions, confusing your property for other property charging you for other property issues, I can go on forever. Any positive review has to be from friends and family because they suck.
Negative experience: Service is terrible. Take forever to respond when you have questions about your $$$. There graphs are terrible to read would not recommend.
Fantastic experience: Great property management company!!!!
Thank you
Fantastic experience: Very professional Always available for maintenance repairs if needed. & cares about their tenants. Thnx Rochelle, Omar, Rico & Bob.
Thank you, Nancy
Fantastic experience: The Home we live is excellent and our neighbors awesome plus extremely friendly. Advanced Realty Solutions is one of the best management companies I ever leased from. They very caring and understanding to their tenants needs. Moreover, during this pandemic they made sure all their occupants were aware of different rental programming that was available. They also keep tenants well informed about any changes that takes place. I love leasing, from this company.
Thank you, Lamonica
Fantastic experience: I truly can not say enough great things about the team of Advanced Realty Solutions!!! Omar and his team are absolutely amazing and quick to respond to all questions and concerns immediately regardless of the time of day. If you are looking for a rental company that puts your families needs first, Advanced Realty Solutions is your place!!
Thank you, Christine
Fantastic experience: Advanced Realty Solutions gets 5 stars from me because, they take care of their tenants.Their team is always respectful and seem like they really care. Any time we reach out to Advanced Realty about issues in the home, they are quick to send someone out to fix the problem. The response time is great! I also like that they keep the tenants informed on the their office schedule. No slumlords here, and I appreciate that.
Thank you, Adeela
Fantastic experience: I have been with Advanced Realty for over a year and I have no complaints. The customer service is Full of integrity and on point. I highly recommend their services, very trustworthy and willing to go the extra mile. Always positive and always cheerful!
Thank you
Fantastic experience: I have lived under this agency for a year or so they are very professional they have people come out in a timely manner and unlike other agencies they are friendly
Thank you
Fantastic experience: All of my experiences with advanced realty has been positive. They've been professional and courteous from when I was searching all the way to when I started renting. Their quick with their responses and communicated fairly well. And They've been fluid when it came to open houses, signing documents and the like. They've made it an easy process every step of the way. I wish all companies were like them. Definitely setting the model for how its supposed to go.
Thank you, Charles
Fantastic experience: I have been with this company for over 2 years. They work with you communication is awesome and they keep up with their properties. If you have issues the fix it in a timely manner. Omar is very proffessional and cares about his tenants. He tries to help in any way possible. I would recommend this rental office to anyone. If I had to move I would want to remain with this company.
Thank you
Fantastic experience: We've a portfolio of properties with Advanced Realty Solutions (ARS) and they interface in all areas for us making our portfolio absolutely hassle-free from our side as owners. Company of GREAT INTEGRITY!!!. We recommend to everyone !!!.they resolve all repairs and credits our cash flow to our account on-time...an absolute delight!!!!........THANKS ARS TEAM!!!....
Fantastic experience: Well so far so good, I've been working with them, just a few issues, but they are being worked out by a very nice young man there.. so he has helped to make my experience A LOT BETTER!!! ❣️❣️ AND THEY HAVE NICE PLACES FOR VERY REASONABLE SO CHECK THEM OUT...!!!!
Thanks so much. We always want to try to improve ourselves.
Fantastic experience: I couldn't be more please with the way Advance Property made my renting experience. Not Only is the level of professionalism, he shows the level of communication has been tremendous. The home is beautiful and just what i was looking for. I couldn't ask for a better Property Management.
Thanks
Positive experience: I have been renting my home with them for the past three years! Any issues or problems I have, they immediately respond and take time to look for other things I have going on to fix them as well!
Thank you
Fantastic experience: Since 2019 i'm enjoying my place,very quiet and safety is not an issue due to all the security cameras.my landlord is very good at understanding his tenants.
Thank you
Fantastic experience: I been renting from them over 1 year all ready and its been nothing but wonderful if I need something to be look at or fix I send them a e-mail and they respond the same day most of the time and If is after hours they respond first thing nextday I will recommend them to anyone who will like to be treated with respect and professionalism thank you for your great service.
Thank you!
Fantastic experience: i am a tenant and it has been good renting a home from advance when something needs to be fixed they respond in a timely manner.
Thank you
Fantastic experience: I have been renting with them for three months and I have nothing but great experiences with them haven’t had any issues they come out in a timely manner and come when things need to be done
We always try to help asap. Thanks for the review.
Fantastic experience: This company is great to work with. That are very warm and have great customer service skills. I would recommend everyone to rent with this company!
Thank you
Fantastic experience: Advanced Realty is a great company. We have always received quick responses when service was needed. Staff is friendly and properties are very well kept.
Thanks
Fantastic experience: They are very diligent!!!
Thanks
Positive experience: Advanced Realty Solutions will work with you and has very fast response when you send out an email or call no problems at all I’m a satisfied tenant
Thank you
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