O'Brien Association Management

Experiencia negativa: Terrible management company. Worst ever. Negative 10 star if it was available.

Experiencia negativa: This property management company was not great. We had 3 other companies at our condo that we just sold that were so much better. They are horrible at communication, Left numerous messages for Jen k and would never get call backs, they will literally answer questions for anyone even if you don’t live in the community. The owners do not seem to have any idea what their staff is a part of. They will send email after email for HOA board members but will not respond to emails or communication of HOA board members harassing other people in the community. Even Mike himself (supposedly) will send emails demanding responses and then never call or email back regarding concerns. They charge $250 a month for nothing to be done to the buildings, they use cheap company’s for the little upkeep they do to the out side and trees that have been knocked down by wind/storms stay there for weeks. Garbage doesn’t get picked up, snow removal company blocks cars from backing out of the garage, and you have to salt your own area because they don’t ensure anything is being done correctly.

Experiencia negativa: Every time I call with a concern or question, I am met with an attitude and a lack of professionalism. As a resident, I should be able to contact management without feeling dismissed or spoken to rudely. The way concerns are handled often comes across as unhelpful and disrespectful. What is especially frustrating is that there seems to be a strong focus on minor issues, such as the screened garage enclosure used to help keep bugs and bees out, while more important maintenance concerns are not being addressed. For example, during the winter there have been times when the driveway was not properly cleared of snow, forcing me to go outside and shovel it myself. I understand that rules and regulations need to be enforced, but I believe the same level of attention should be given to resident safety, property maintenance, and customer service. Residents deserve to be treated with respect, and concerns should be handled in a professional and courteous manner.

Experiencia fantástica: I am a member of a condominium association in Macomb County. Last year myself and the rest of the board hired O’Brien Association Management to manage our complex. I cannot say enough good things about this management company. They are very knowledgeable and easy to get a hold of when issues arise. Between the owner and our account manager Jeannette, they make managing the day to day operations a whole lot easier. If you are considering hiring a management company, you won’t regret hiring O’Brien.

Experiencia fantástica: My name is Moe, and I’m a resident at Park Place West. The board and management have been working consistently hard to improve the community, keep the property clean, and make it a better place to live. Their efforts and dedication are truly appreciated.

Experiencia fantástica: They are amazing management company . They did the best work for our condo association.

Experiencia fantástica: Excellent company to work with. Professional staff, fast service, and great communication from start to finish.”

Experiencia fantástica: We recently switched to this Association company so far we are getting a great service specially Sean always on time answering questions and getting the job done. I wish we know this company before.

Experiencia fantástica: My association is managed by Jeanette. I want to applaud her excellent communication through email and in conversation in person. She is friendly, very informed, confident and communicates precisely. She corrects any miscommunication promptly and is very attentive to details during meetings. She wants the best for the community and is very flexible and open to new thoughts presented to her. She is a pleasure to have as our representative.

Experiencia fantástica: I’ve in an O’Brien managed community for seven years and worked with them as a board member for the past two. They’re professional, easy to work with, and communication is always clear and repairs are always timely. Overall, a great experience and I wouldn’t change a thing.

Experiencia negativa: It’s getting out of control with O’Brian HOA! Almost every month, there is new fees with new rules and regulations. This month was annual fee for $300. For what? “Administrative fee for communication” is what is says in the letter. They’re making me want to sell my property and go somewhere else!

Experiencia negativa: I am very disappointed with the service provided this winter. The snow in front of my garage was not properly cleared, and despite paying $315 per month, I still had to shovel the area myself and purchase salt to melt the ice. This defeats the purpose of paying for snow removal services. I expect reliable and thorough maintenance for the fees charged, and unfortunately the service did not meet reasonable expectations.

Experiencia negativa: Terrible service, unresponsive. Multiple voicemail upwards of 6 and 8 emails without responses. These people will get your Association in trouble dont use them, waste of money for no service.

Experiencia negativa: We pay $335 per month, in addition to special assessments at times like ($1500 a year), yet many basic maintenance tasks are not handled properly. Residents are forced to remove snow in front of their own units and to paint and maintain the wooden back fences themselves. Strangers also come into the property and dump garbage around the dumpsters with no response or action taken, which makes the complex look unsafe and neglected. What is truly disappointing is the holiday decoration. Only two trees were decorated, each with a single light strip, which is honestly embarrassing. When we visit other complexes with much lower fees, their entrances and appearance are far better maintained. It makes us question whether the management company running this community is qualified to do so. Where is our money going? Costs continue to rise while the quality of service continues to decline. The management and its director show poor leadership and lack of accountability. The current management company should be replaced, or the manager should be removed. High fees are being justified without delivering better results. There should be proper oversight, especially since they consistently hire very expensive contractors without making the effort to look for comparable services at lower cost. This community deserves better management and real maintenance that reflects what residents are paying

Experiencia fantástica: Awesome staff, very kind people and very helpful. Many people DONT understand that it’s the BOARD that makes decisions, many bad reviews are just people upset with the board, and take it out on the management team. They are really great people there

Experiencia negativa: Had horrible service with Vicki she is a very rude person and should not be in the profession of answering or speaking to the public I’m a new homeowner in Timbermill condominiums and I had questions as her tone was rude to me I got rude back and told her not to yell at me and she hung up on me this is the second time she has done this to me another time was back in August I would advise anybody not to speak to VICKI!! Very rude woman I finally had to speak to Mike and explain everything and to put in my complaint in about her!!! If that was my employee I’d have fired her!! If she did that to me who else does she treat bad with her horrible service!! Like I told Mike this is my home, I’m not talking to an apartment manager you work for me I don’t work for you!! Especially paying $219.00 a month for association dues!! Stay away from this rude and unprofessional woman Vicki!! There was no reason for me to be treated this way especially with my hard earned money I pay a month for Timbermill Condominiums!! I hope they really reprimand her and earn her any more complaints like that and your fired I don’t care who she is!!!!!

Experiencia fantástica: Making the switch to O’Brien Association Management (OAM) in late 2023 was the best decision for our community. The entire staff, including Mike O’Brien, Dolores, and Cari Kelly, are exceptionally reliable and professional. They are knowledgeable on condo law, and foster a cohesive and respectful environment, ensuring our community operates efficiently and effortlessly. Our community association manager, Cari Kelly, is truly outstanding. She is attentive, responsive via phone and email, and a genuine pleasure to work with. In 2024, Cari hit the ground running, tackling the necessary maintenance and updates that our aging community required after a neglectful pandemic including roof replacements, concrete work, new building signs, tree and bush plantings, dryer vent cleanings, mulch, tree and retaining wall trimmings, detention basin dredging, gutter cleaning, rain sensors, mosquito treatments, and more. OAM’s vendors have been equally impressive-helpful, knowledgeable, friendly, and had excellent solutions for community maintenance and improvements. Under OAMs leadership our community finally obtained a much-needed reserve study to develop a strategic funding plan for maintenance and long-term improvement projects. Cari’s efficiency, organization, and dedication—including holding prepared monthly board meetings with an agenda and follow-through on all actionable items—have transformed our community. We have drainage issues specific to Boulder Ridge Condos and OAM and Cari reached out to multiple vendors. Each visited on site, and with various expertise helped develop a comprehensive community drainage plan. Our large community is a quirky handful but Cari and OAM have more than risen to the challenge.

Experiencia fantástica: Jeannette has been very helpful and informative during many meetings that we have had! She is very patient and professional and we are grateful she is Working with our community

Experiencia fantástica: O’Brien Association Management company is professional and efficient working with our HOA. Cari who is our manager is always pleasant, knowledgeable, and prompt. She’s a real asset to our community

Experiencia fantástica: In our condo community we have been with several management companies and none can come close to comparing to O'Brien Management, especially our community liaison Cari!! She is efficient and always has our needs in the forefront. With Cari at the helm we have come a long way straightening out the mess others have left us with. We're so glad we found them...

Experiencia fantástica: Cari Kelly has been our property manager for about 2 years and has been the absolute best for our community. She is fantastic to work with, is regularly in the neighborhood inspecting and following up on issues, is attentive and responsive, and has a great rapport with our Board and residents. Most importantly, Cari has helped us prioritize and budget for necessary maintenance and repairs that had been deferred for too long. Our community is approximately 25 years old, but looks tidy and maintained instead of showing its age. I highly recommend Cari and O’Brien for your property management needs.

Experiencia fantástica: Obrien has done a great job managing our community. Cari is very responsive to resident concerns and requests.

Experiencia fantástica: Applegrove Condo Association has been with O'Brien Association Management for many years, and our experience with property manager, Cari Kelly, has been great. She is always positive, friendly and responsive. As anyone involved with condo situations and problems knows, someone like Cari is a great asset.

Experiencia fantástica: Cari has consistently provided 5 star white glove customer service. Her effective communication, prompt problem-solving and consistent reliability has been such a huge improvement compared to past management companies. I appreciate the transparent communication regarding maintenance requests and billing. I always know exactly where things stand, which has made being a co-owner in the community a very n positive experience.

Experiencia fantástica: Cari is our Account Manager for Charleston Condominium Assoc. and has been wonderful to deal with. She is quick to respond and is very knowledgeable. I hope we have her for a very long time.

Experiencia fantástica: Excellent Company, and our Manager Cari Kelly Outshines Everyone We have had in the Past , I’m the President of a 66 Unit Community in Washington Twp,, One of the Qualities I was looking for when Contracting with O’Brien Management was Quick Response Time when I had Questions or a Problem, Our Previous Management Company would sometimes take 2-3 Days to Respond from an Email or Not all all unless I Emailed Twice ,, Cari Kelly’s Response is Quick and Efficient,, And She Also knows her way around Construction, From Foundation, Brick, Soffit, Wood Rot Painting etc,, I believe we have hit a Home Run with O’Brien Management and Our Manager Cari,, BTW they are very Price Competitive,, Norm Radabaugh President

Experiencia fantástica: O'Brien manages our Condo Association and we LOVE them! Cari does such an incredible job - excellent communication and guidance! Highly recommend them to anyone needing a solid management company!

Experiencia fantástica: To whom it may concern: Our property manager Cari is absolutely amazing. She is attentive, responsive and very knowledgeable. Cari attends our meetings with all the necessary documentation needed and greets us with her wonderful smile and willingness to assist us with any issues. She is truly an asset to the Charleston Board. Thank you, Virginia Redmond Vice President Charleston Board

Experiencia fantástica: Working with O’Brien Association Management has been a great experience. They’re organized, easy to work with, and always communicate clearly. Everything runs smoothly, and they make managing projects simple and stress-free. Highly recommend!

Experiencia fantástica: O'Brien property management is an excellent group. They reply very quickly and are actively trying to keep our neighborhood great.

Experiencia negativa: If I could give zero stars, I would. My experience with O'Brien Association Management has been beyond frustrating - it's been abusive, unethical, and completely out of line with their legal authority. This company is completely unprofessional, inconsistent, and plays favorites in our community. They bend or reinterpret HOA bylaws to suit their own agenda - harassing some homeowners while turning a blind eye to others doing the same thing. In our case, we were threatened with a violation and fine for briefly parking our camper on the public street which is not even under HOA authority. We had previously received written confirmation from them (via their attorney!) that they do not control public roads and have no right to enforce street parking rules for RVs or campers. We even notified the Township and police ahead of time. None of that mattered. Their communication is poor, inconsistent, and untrustworthy. They tell you one thing, then fine you for it later. This company does not follow its own rules and targets homeowners unfairly. If you’re moving into a neighborhood managed by them, be prepared to document everything and deal with constant stress over made-up or selectively enforced violations. Avoid at all costs. **UPDATED since I cant respond to O'Brien's comment with AGAIN FALSE INFORMATION** See the attached image, with FACTS and PROOF:

Experiencia fantástica: I wanted to thank O'Brien Management for allowing Cari to manage the Cobblestone I account while I was on the board. She took over our account with the gusto of an old pro, and she constantly impressed me with her strong business acumen and "out of the box" approach to providing us with fresh ideas. She accomplished all of this with accurate accounting and saved us money when and where applicable with her hard-nosed negotiating skills. I would say she's a rising star, but she is already there. Jerry Oldani

Experiencia fantástica: Our condo community has gone thru 2 mgt co in 3 years, then we found Obrian what a blessing. Jeannette is the absolute the best. This lady took over a community that was taken advantage of by our other 2 an has in 6mths done more work an has gotten more done then them. We are now back on track an starting to really get it together

Experiencia negativa: Absolutely terrible service. Been trying for months to get a repair. They apparently don't bother to followup on work orders. Contacted them several times about the same issues and no resolution. At least 6 other owners also affected but apparently we're paying them for doing nothing.

Experiencia negativa: Worst company to deal with! I don't know how they sleep at night. Edit: your response is laughable. You are the problem. Not your rules and regulations. Edit: and just like that, your response is gone..

Experiencia fantástica: As a board member, we too switched property management company back in March 2022 and could not be more happy with The O'Brien's management team! From Candance, to Julie, to Vicki, Delores and Mike, they are respectful and easy to work with. They do not deserve the harassing calls, name calling and negative reviews from non-owner family members who do not live on properties they manage. It usually comes down to money for legitimate late fees or assessments, they just immediately attack the messenger. The two negative reviews on here come from our property and neither one of the reviewers live on the property. Keep up the fantastic work O'Brien! It has not gone unnoticed by those who work with you on a regular basis. We love your team!

Experiencia negativa: The worst management I have dealt with.. bad service and not trusted at all

Experiencia fantástica: As a board member, we made the switch to O'Brien January of this year. Our experience has been excellent. They are very responsive to phone calls, emails & are present in the community. They receive quotes from contractors quickly & assist with direction. They handle complaints professionally & follow by-laws as written. This is very important to ensure a cohesive condo community, where people live in close quarters & consideration of your neighbors is of the utmost importance. Jeannette is our Manager & has helped to ease the burden of the thankless job of being a board member.

Experiencia fantástica: As a member of the homeowners association, I have had the opportunity to work closely with O’Brien Association Management and have consistently been impressed by their professionalism, responsiveness, and commitment to excellence. Their team demonstrates a thorough understanding of HOA management, ensuring that our community operates smoothly and efficiently. From timely communication and clear financial reporting to proactive maintenance coordination and vendor O’Brien Association Management has proven to be a reliable and trustworthy partner. They are attentive to the needs of both the board and the residents, fostering a positive and respectful community environment. Overall, O’Brien Association Management has exceeded our expectations and continues to play a vital role in enhancing the quality of life in our neighborhood. I would confidently recommend their services to any homeowners association seeking knowledgeable and dedicated management.

Experiencia negativa: Horrible Association they yell and scream at ppl and they do not even offer trash dumpsters for condo community. The condo grounds are trashy and they constantly charge you unethical late fees. I have never in my life dealt with an association that is greedy and unreasonable on charges. RUN!

Experiencia negativa: Won't allow porch goose to be displayed on condo property. Classified it as a violation? Petty

Experiencia negativa: Unprofessional and if you ask them to do literally anything from enforcing their own policies to fixing things their contractors broke good luck! It’s not happening! They will however make up all sorts of things to charge you a fee for such as wrong color trash bags, not moving your car twice in a morning for their snow plow, and more!

Experiencia negativa: If I can give them zero stars I will ..they call you if they want something you to do it ...but when you call them they never answer and you leave a voice mail ..they never call you back .and now no cleaning the snow or using salt at all .Just get money for doning nothing

Experiencia negativa: Garbage

Experiencia fantástica: Mike O’Brien came highly recommended to us and he’s been wonderful to work with! So professional and knowledgeable. Thank you, Mike!

Experiencia fantástica: O’Brien Association management is great! This is my first time living in a condo and they have been very responsive with work orders and questions.

Experiencia negativa: With whom I should start Julie or mike or another person? I think the five star they get the last few weeks. It's their friends or somebody they knows because they never be helpful or respond the phone at all. Whenever you call them, they you and you leave a message and you call them like hundred times. They never never respond or call you back.

Experiencia positiva: The followingup presedures are alittle bit slower than expected

Experiencia fantástica: Great company. Friendly, responsive and very competent.

Experiencia fantástica: Great mgmt. company. Always quick to respond. Very efficient and caring staff!!

Experiencia fantástica: O'Brien is the best management company around. They answer their phones and everyone is so helpful. Julie is our manager and she is very conscientious and friendly!

Experiencia fantástica: Awesome management company! Went above and beyond handling my problem in a timely manner.

Experiencia fantástica: O’Brien Association Management is great! Always so easy to work with and responsive!

Experiencia negativa: First of all they don’t do their job right they don’t even do what they’re supposed to do they don’t answer the phone I have been trying to reach them no response!! On top of that they charge fees for some reason when they don’t complete their job

Experiencia negativa: This is by far the worst company ever. They have been the new management company at my condo complex. I have lived here since 1990, we own our condo. Until the management company became O’Brien, it used to be heaven. They have not kept up on the lawn, my gutters still never got taken care of. I made a complaint and they sent out some kid. (Nothing against the young man, I just think he got roped into the O’Brien madmess). Naturally, there was no repair. This is beyond my own self. We were supposed to have our street fixed. This seems to be where all of the money from our monthly fees are going, but the repairs are not done properly. Or when they said they would be done. Instead of sending a notice, they just came in and put down the black top, many people were trapped in their driveway, it being a weekend, no one could get in contact with anyone from O’Brien of course. I finally got in contact with Vicki, she told me that since someone drove over it, all of us will have to pay to have this pointless repair done again. Please leave our condo complex, we don’t want any further problems and false promises. The residents here are mostly elderly people who have been here since the place was built. I feel that this company is taking advantage of them.

Experiencia negativa: The most unprofessional property management ever.

Experiencia negativa: Management Company wont post every day by laws in utility rooms to detour police and neighbor issues. Have ongoing trouble getting the association replace old parking signs, fix road, work with community to create a non hostile environment. The company replaced a contact person that that person is lazy, lacks communication outside of email and doesnt deal with conflict amoung buildings utility rooms. They don't hellp enforce rules the condo complex put out. RESONSE TO OBRIEN: There is a lack of communication going on though the management company to the residents. They managed the utility room improvements, with out replaceing the contact info, utility room rules, and new complex rules they typically post in there. There are miss-communications going on that are not being resolved. The Association management is ignoring issues that they can help fix. Replacing signs, updating facilities, and posting utility room rules is the associations job. As a 20 year plus resident, I know they are not doing their job recently. In past, if residents do not follow rules to complex they get fined, or loose their ability to use the utility room. That has not been happening.

Experiencia fantástica: Mike is a great guy to deal with…..although I’ve never really met him. You can e-mail him (which is what I usually do) with any issue or concern and he responds quickly. The association keeps our area looking absolutely beautiful year round. There is only one issue everyone in our area is not happy with. We have “one bad apple” here which is a great concern for everyone! It appears there’s nothing that can be done which is a shame.

Experiencia negativa: They are a terrible management company. We have had an ongoing issue for over 5 months with a claim for restoration and they just keep giving excuses why it’s not getting done. My neighbor is homeless due to water damage and they will not help her to get her condo repaired. They owe us both money for repairs and refuse to give it to us. Just excuse after excuse. I’m selling my condo and moving on.

Experiencia fantástica: We just recently joined up with O'Brien and so far we are pleasantly pleased with the service! A big community like ours is a handful and they have proved up to the challenge.

Experiencia fantástica: Great service to a recent problem here at Cedar Ridge. Within a few hours, Julie Ziebarth had the situation resolved in a very professional manner. She gives the kind of association support that you hope for when reporting an issue. Very Well Done!

Experiencia fantástica: O’Brien Association Management takes care of business the way it should be handled. Julie and Mike are VERY helpful and their customer service is AMAZING. I have worked and dealt with MANY other property/association management companies with my masonry/construction business (Pro-Active Masonry Solutions) and none of them even come close to O’Brien in every aspect of business. They are the most pleasant and helpful group of people you could ever ask for. I am/I feel very blessed and grateful to have the ongoing business relationship that we have built together thus far. Thankyou O’Brien Association Management! We appreciate you!

Experiencia negativa: Terrible Property management company! They charged us at Stratford Village North around $5K in special assessments in one year. Unfortunately its very hard to see any improvement at our condominium complex. All you can see are concrete slabs they pour for garbage disposal that aren't been used anymore...

Experiencia fantástica: They are the industry leaders here in Michigan; attentive, detail-oriented, patient, and responsive. Mike and his personnel are top-notch.

Experiencia fantástica: Very helpful and informative

Experiencia fantástica: Excellent service, attentive to detail, great response time.

Experiencia negativa: Incompetent

Experiencia fantástica: We live at Windmill Pointe!!! O’Brien Property Management came into our community when it was a mess, an extremely volatile situation, a board that had been allowed to become out of control!!! We've been here six years and in that time, I think O’Brien is our third or fourth management company!!! Colleen, of O’Brien has been absolutely wonderful!!! She has stepped in to this insanity and was able to sort everything out and reach a resolution!! We now have a new management company and an entire new board!!! I’m confident with these positive changes and the addition of O’Brien Management and Colleen, Windmill Pointe can once again become a thriving community!!! Co-owner John and Patti Chakroff

Experiencia fantástica: Great Association property management company with great property managers. Colleen and Shannon, take of there communities through clear communication and oversight with the communities best interest every time.

Experiencia negativa: Worst association ever since they started taking over for our condo management, received multiple letters since last year, and every time just asking for more money. We paid additional $4000 on association as soon as they took over, now they asked for another $700 and increased our HOA from $190 to $360 a month within the last 4 years, because they didn’t do a good job that caused some lawsuit. There’s no pool nor a gym for all that association fee we are paying. With every year tax cost $4000, HOA $4320, plus monthly mortgage, and additional fees they keep asking, it’s just ridiculous. We never received so many letters from our association until this management took over, every letter you get is asking for money! Pls stay away from this management, I hope the board can look into this. They are way too greedy!

Experiencia fantástica: Very responsive and knowledgeable staff and managers. Highly recommend them as a management company!

Experiencia fantástica: We have been working with this company for 1 year & they are the absolute best. Can't say enough good things about Mike Obrien. A true blessing to have him on our team!

Experiencia fantástica: Could not be more pleased with this management company! This is the 4th company we’ve had since I lived there & by far the best. Work orders are completed promptly, unlike previous companies who seemed unable to keep up with them at all. We are a 112 unit complex & have 0 to occasionally up to 4 units in collections each month for usually minimal amounts. We averaged 10 with the previous 2 companies & were told 10% in collections is good?! Dolores is extremely knowledgeable of all Michigan condo laws. She is also careful with our funds. She may disappoint owners sometimes but she knows who is responsible for what repairs. Previous companies were completing work orders that were the owners responsibility, showing no respect for our funds & budget. I would strongly recommend this management company!

Experiencia fantástica: O’Brien Association Management is a Awesome Company. Very Professional and responsive.. they had got back with me through numerous emails and phone calls very very quick and never left me hanging. Delores is very knowledgeable and helpful, who knows her stuff. I would rate this company a 10 across the board..I would defiantly, defiantly recommend them.

Experiencia fantástica: Dolores is a pleasure to work with! She is very knowledgeable and responds quickly. Very happy with the service they provide!

Experiencia negativa: My experience with this group has not been the most beneficial. It started when I was charged $50 without notice. I didn’t receive a letter or a call informing me I had a so called violation. When I go to get in contact with the managing group, I was pulled in all different directions. The number posted on our office bulletin was no longer the existing management group. I had to call three different management groups before I got the number to the correct one. And I had never received a notification our managing group was changing. You would think as a managing entity you would update bulletins at the office and inform your tenants of new management coming in. When I finally spoke with someone regarding my fee, I was told it would be waived. Before I know it, I was charged a late fee for the $50 I was told would be credited. Overall, I am not pleased to say the least Top of that I got charge late fee too $30 this is crazy City of Sterling Heights they never do that to the residents they will give wrong first but this company it’s not professional .

Experiencia negativa: Not recommended

Experiencia fantástica: Michael and Dolores are wonderful!

Experiencia fantástica: Mike and Dolores are excellent to work with! They respond quickly to any questions or issues as they arise. They are dedicated property manager! Highly recommend their services.

Experiencia fantástica: One of the most efficient management companies I have worked with! Always friendly too.

Experiencia negativa: Lived in an area that O’Brien came in and managed after they were voted in by the condo association. They are by far the worst people I have had to deal with when it comes to housing. On par with apartment managers. They constantly ignored my requests and evaded responsibility for simple things that they are obligated to take care of. They will send letters to refrain from certain activity but take a stroll through the condos and there were multiple violations present that, when I asked if the owners had received a letter as well, they said no. They bend the rules in their favor. The landscaping company they hired used riding mowers on any patch of grass, causing the tires to tear it all up and leave nothing but dirt that I was responsible for fixing, even though I pay hefty monthly dues for them to take care of it. It is clear that O’Brien has only one objective as a company, and that is profit. Nothing they do betters the HOA, prices rose yearly but there was no change in service or satisfaction. If you are considering a home that O’Brien manages, I highly urge you to reconsider. The owners are just not decent human beings.

Experiencia fantástica: Mike is a pleasure to work with - very responsive and to the point. highly recommend!

Experiencia fantástica: Prompt, dependable and always there to listen to all of our concerns. New management company for us ... couldn’t be happier!!!

Experiencia fantástica: I have lived in donner meadows for almost 14yrs.they take very good care of the property.always there to talk..

Experiencia fantástica: Very easy to work with! Mike is the best! Very fast at responding and communication is always fast, pleasant and efficient. Always willing to listen to concerns and offer solutions! Great company!

Experiencia negativa: Gave them a star only because you need to to write a review otherwise they wouldn't get any.if this guy was a cop he is the kind that would write you for doing 36 mph in a 35 mph zone, don't know how he sleeps at night remember there mikey there is a thing called karma g

Experiencia fantástica: Excellent Association Management Company!

Experiencia fantástica: I serve on the board of our condo association and have also been associated with two other condo associations and at least 5 different management companies. I have very little contact with anyone at O'brien other than Mike, but he has always been extremely responsive and professional in all his dealing with our board and co-owners. O'Brien is our third management company and I think we have found a winner this time with O'Brien Association Management.

Experiencia fantástica: Quick response for problem solving.

Experiencia fantástica: We have worked with Dolores for many years. She is very responsive to all requests made and cares about our community. She was well with the board to help us maintain a vibrant community.

Experiencia negativa: They are SCAM , RUDE, and highly unprofessional, I am currently a tenant at they're property, they ILLEGALLY had my car towed stating that my car didn't have a plate , my car is a brand new car with a temporary tag in the window that expired the same day they had it towed! I thought someone stole my new car I found out it was towed because I called the police , in they stated they didn't know who the car belonged to because of the VIN , when I got to the tow company they had the wrong vin for my car ! They owner of the tow company stated "DELORIS O'BRIEN" ordered it to be towed ! When they towed my car it was night time in my truck has tinted windows so they couldn't see my temp in my window until they got to their parking lot ! I had to pay 150$ to get my truck back. When I called the OBRIEN ASSOCIATION to inform them they were in the wrong, DELORIS was extremely rude to me , she had never came to see my truck herself she went off of what a complaint said , the guys who work there hung up the phones in my face , she lied in said I was not a registered tenant but yet knew exactly who I to my management company But yet they knew my other vehicle belonged to me , in didn't tow that !! My new truck temp tag had my full name and address on it in the window ! She told me even though I have proof that she was wrong for towing my truck she's not reimbursing me any fees , my front lawn grass was also destroyed from the tow truck tires when they took my truck , the parking lot has unbelievable amounts of pot holes throughout, they parking spaces don't have numbers so even if you mistakenly parked in the wrong spot you wouldn't know ! Deloris was extremely rude and , in the wrong she doesn't know who her tenants are in stated she is not going to talk to me because I'm a renter not a owner ! I have never had a issue with anyone of my neighbors, I've never met any of them personally.. I keep to myself I've lived at the GARFIELD COMMONS for over a year ! I feel extremely violated and robbed by this association because they had random (complaining tenant) people looking into my truck giving them wrong information having my car illegally towed! Plus they are refusing to reimburse me for the 150$ that I had to pay ! If my truck was tag was expired that day the tow truck company wouldn't have allowed me to drive off the lot it's state law ! They took my car from the home its registered too with all the proper information needed in refuse to pay back ! DELORIS HERSELF TOLD ME " even though I'm in the wrong I will not give you money back" after my lease is up I refuse to live here any longer !

Experiencia fantástica: We had a problem with our sump pump and the issue was addressed by Dolores at O'Brien Association Management, who responded quickly and professionally. Very satisfied with O'Brien Association Management.

Experiencia fantástica: O'Brien Association Management is a fairly new company, however, the owners have been in the management business for years with another company. Mike, was our property manager previously and when he branched out on his own, our condo association readily switched to him. Previously, we as board members always felt that it was Mike that was the heart and soul of managing our complex, not necessarily the company he worked for. As a result, with the change we have been more than happy again with Mike as our manager, and as owner of his own company. He is professional, more than attentive and offers more services than any other management company over the years we researched. He readily responds to our contacts whether be it by phone or email. His recommended choice of contractors has always been excellent. I would highly recommend O'Brien Association Management as property managers.