Spectrum Association Management

Experiencia fantástica: Dache with Spectrum was fantastic in supporting us with our HOA request for concreate work. I truly did not understand the process but she was so helpful and responsive in getting our approvals. Thanks for the quick turn around and ease of process!

Experiencia fantástica: Dache Hammonds Was exceptional, very professional And informative He made this experience very easy to navigate helped with all the questions i had And made sure i submitted everything I appreciate people that go above and beyond Thank you!!!

Experiencia fantástica: Dache with Spectrum was very helpful in the approval process with our HOA for our fence. They were quick to respond and had great communication throughout the entire process. They definitely made this a positive, easy experience!

Experiencia fantástica: Very happy with my HOA architectural committee request. Dache Hammond was courteous, professional and responsive and kept me informed throughout the process. I was expecting an experience similar to the DMV or a dental root canal, but instead received top-notch customer service. Thanks

Experiencia fantástica: Solid communication. Reasonable.

Experiencia fantástica: I submitted a property improvement request and within 3 days Dacha Hammonds emailed me to let me know what the review and approval process is for my community and how long it might take. After that, he provided me with a weekly email update and let me know right away when a decision had been made. I was very happy and impressed with the communication I received from Dache on my request. Thank you!!

Experiencia fantástica: I must say that my experience was very good. I initially sent in a request for a phone call from the HOA. A time was scheduled. I received the call as scheduled. The representative was pleasant and professional. I initially forgot to send in a request to replace windows after contracting with the construction company. I sent it in to the ACC the next day for approval. I received the reply in a timely manner. I was able to keep my original construction date. I realize that they are volunteers and have another life. I appreciate their timely response.

Experiencia fantástica: We have worked with Dache on three requests. Even though each request has originally always been denied, Dache has pushed through and got our requests all approved. If it weren’t for him, we would have just given up. A big shout out to Dache.

Experiencia fantástica: They are easy to communicate and replies professionally within a short period of time

Experiencia fantástica: I submitted an ACC request for a hot tub, and Dache assisted me in getting it approved in record time! The service was incredibly professional and made the entire process completely seamless. Highly recommend!"

Experiencia fantástica: Outstanding experience! The Architectural Review Committee was courteous, thorough, and professional throughout the entire review process. Thank you for your time, guidance, and commitment to helping homeowners enhance our community.

Experiencia fantástica: I’m very excited about the I had a great experience working with the HOA Architectural Review Committee. My home improvement request was reviewed and approved much faster than I expected. The process was clear, efficient, and communication was excellent throughout. I truly appreciate the prompt response and professionalism. Thank you for making the approval process smooth and stress-free. It was a pleasure working with your team.

Experiencia fantástica: I Would like to thank Dache Hammond ACC Coordinator with Spectrumam management for helping with an approval for a new roof. He was very professional and polite. He got the request done very fast and that helped me a lot and I appreciate his help.

Experiencia fantástica: Dache Hammonds handled my request in a timely and friendly manner. It actually felt like they wanted to take care of my request as quickly as I wanted; that was nice. Every detail necessary was clearly spelled out and I was able to provide all the information my HOA needed. Many thanks to Dache!

Experiencia fantástica: Shout out to Dache. Her personal help with getting my additions thru the review process really helped out, thanks again Dache. Randy

Experiencia fantástica: I’ve had a few home improvement requests and the turn-around between request and approval has always been much faster than the 3 day documented time. The online improvement form is easy to navigate and respond to questions that may be required before final committee review. The reviewers always ask reasonable questions and relay needs with detailed status.

Experiencia fantástica: Services are always in a timely manner. Very detailed-oriented. Thanks

Experiencia fantástica: Dache Hammonds effectively assisted and corrected the issue.

Experiencia fantástica: Dache Hammonds is our ACC for our community in canyon crest (San Antonio) Very communicative on what we need to do to follow guidelines and very pleased with no hassles. Thank you

Experiencia fantástica: Excellent service! Dache Hammonds provided excellent service and professionalism. He was responsive, clear in his communication, and genuinely helpful throuhout the process. His willingness to assist and his respectful approach made a stressful situation much easier to handle. I truly appreciate his support and dedication. Thank you!

Experiencia fantástica: We had a great experience. Dache Hammonds was knowledgeable, responsive, and kept us updated from start to finish handling every detail with professionalism and care highly recommend!

Experiencia fantástica: I had an special request to expedite an HOA approval for installing a generator on my property and had to get it in 5 days time to close a good deal with my supplier. Dache Hammonds provided us a fantastic support by guiding us on the required documentation and expediting the committee reviews. Our request was revised and approved smoothly on the expected time frame to close a good deal with my supplier. Thank you Dache for being a truly partner on this process.

Experiencia fantástica: The office has been very helpful in assisting in the necessary steps needed for home improvement. Specifically, Dache was a huge help in getting my improvements approved in a quick and efficient manner.

Experiencia fantástica: I received excellent and quick assistance in the process of receiving approval for the leveling of my walkway. I was kept updated and informed of the approval within 10 business days. Thank you.

Experiencia fantástica: The acc coordinator Dache Hammond was very instrumental in information to us and from us to the acc board always keeping us updated and informed with our project we’re happy with her and her team

Experiencia fantástica: Very responsive to requests and facilitates information flow for a rental property we own. They work *with* homeowners rather than the typical HOA management that seems to exist to be adversarial. I wish the HOA for my primary residence was even half as productive.

Experiencia fantástica: Dache Hammonds was very easy to work with and replied quickly to messages. We had a very positive experience getting HOA approval for construction of our Tuff Shed.

Experiencia fantástica: Dache was very helpful in expediting my gutter install request, I hope to get their approval on future projects just as fast or faster.

Experiencia fantástica: Thanks Dache Hammonds for assistant with the approval process!

Experiencia fantástica: Dache Hammond: thanks for going above and beyond to help me in this case. You are responsive and helpful in getting the approval for home improvements. Although the process took time for the approval, you are on top of the request ensure that I am being informed in the status. Appreciate all your work.

Experiencia fantástica: The Management is very supportive. I am totally satisfied with your service. Thanks

Experiencia fantástica: Submitted several of my home improvements to HOA and had the pleasure of working with Dache, who was very professional and efficient in assisting me. Was available through email and immediately responded to any of my inquiries. Thank you for the efficient service

Experiencia fantástica: I just want to thank Dache Hammonds for coordinating our home improvement request. Your professionalism and ability to expedite our request is much appreciated. Great job and thanks again!

Experiencia fantástica: As a homeowner, I appreciate it when there is a need to make changes or any improvement on your home, you can get answers from your HOA. This was the case with Spectrum and one of its staff members Dache, who was in constant communication with me as to the status of my proposal. Thank you Dache!

Experiencia fantástica: Dache did a great job for me. Much appreciated!

Experiencia fantástica: Anthony was so professional and prompt. Great Customer Service & Experience.

Experiencia fantástica: Good

Experiencia fantástica: Just went through a home improvement application with HOA board through them. They were very proactive in making sure my application was addressed over the Christmas holiday break.

Experiencia fantástica: Dache Hammonds was so very helpful walking me through the approval process for our driveway. Thank you...

Experiencia fantástica: Nancy is a godsend! Professional, helpful and just generally good human spirit! Answered my questions, immediately sent the email, and has such a personable manner! We need to clone her!

Experiencia fantástica: This is my first time living in a neighborhood with an HOA. The Home Improvement Request process was a lot easier than I had anticipated. Dache was fantastic! Communication and review of my request was handled in a timely manner. Thank you, Dache Hammonds!

Experiencia fantástica: Thank you for acting so quickly always a pleasure working with you

Experiencia fantástica: I recently had the pleasure of working with Spectrum HOA Management for an improvement request at my property in the Preserve at Culebra. I must say, the process was incredibly smooth, and their team was both professional and supportive throughout. Dache Hammonds, the ACC Coordinator, went above and beyond in communicating with me every step of the way. This was my first time submitting an improvement request, and my initial submission didn’t include all the required information. Dache was incredibly patient and provided detailed guidance on what additional materials I needed to include. Once I resubmitted the requested information, Dache promptly confirmed receipt and kept me updated on where my request stood in the process. Their thoughtful conditions for approval were also much appreciated, ensuring that the project would align with community standards while being mindful of key considerations like drainage and maintenance responsibilities. This experience reaffirmed how well Spectrum HOA Management prioritizes the appearance and functionality of the neighborhood while supporting homeowners in their improvement efforts. It’s refreshing to see a management team that strikes the right balance between enforcing community standards and fostering a sense of partnership with homeowners. Thank you, Spectrum HOA Management, and especially Dache Hammonds, for making this process not only stress-free but also an enjoyable experience. Your dedication to homeowners and the community is truly commendable! Sincerely, Dr. Alfred Perez San Antonio, TX

Experiencia fantástica: My submission and process went smoothly and I also received a very quick response. At first, I was a little sad that I couldn’t speak to someone, but the coordinator was very willing to pass on any questions etc in a timely manner. I’m overall very pleased and never had this type of service from an HOA

Experiencia fantástica: I needed approval for fence repair. Dache responded quickly and explained in detail the next step to get approval . Everything was done in a timely manner and within a few days I was approved.

Experiencia fantástica: Very quick and professional. Thanks, Dache!

Experiencia fantástica: My HOA approved my lighting with no problem.

Experiencia fantástica: Dache Hammonds, thanks for the prompt response and aiding with the approval process. Also thanks for the follow-up during the review process and keeping us inform throughout.

Experiencia fantástica: i had good experience with them..

Experiencia fantástica: We are in Missouri City - SilverRidge HOA. We always have great service and support. Most recently we submitted a request and the service response was instant. Shelley reviewed and provided the information we needed to proceed. Awesome service! Thank you again Shelley.

Experiencia fantástica: Getting my shed approved through the process was straight forward and easy. Dache was there every step of the way when I had questions and was super helpful and professional. Best experience with an HOA in 20years.

Experiencia fantástica: Dache Hammonds responded very quickly to request for home landscaping improvement project making the process for timing of project much less stressful. Communication has been thoughtful, kind and professional. Much appreciated.

Experiencia fantástica: Always a very proactive H.O.A. management company who strive to help me whenever I need assistance. Thank you Dache Hammonds for all of you help and assistance.

Experiencia fantástica: Great customer service, quick response time and most importantly all done with a smile and seemingly ease! Yay!

Experiencia fantástica: Dache Hammonds ACC Coordinator provided excellent and prompt resolution for our exterior painting project. Thank you!

Experiencia fantástica: JellyBird HOA did a great job with getting my application/information submitted and approval very quickly. Their response time was very quick. Great customer service.

Experiencia fantástica: Working with Dache Hammond has been great! Quick responses and keeps us informed

Experiencia fantástica: Response time for my requests were very timely without added questioning. A very pleasant experience.

Experiencia fantástica: I live in Sableridge subdivision and I recently had roof damage from wind and hail. I contacted Spectrum and Dache Hammonds responded to my request and he was good about keeping me informed on the status. I was able to get the approval for my roof in a couple of weeks.

Experiencia fantástica: Fast response and very easy to work with

Experiencia fantástica: Very professional group but also willing to explain the particulars. Very helpful.

Experiencia fantástica: We recently sent our HOA a request to install a Backup Generator at our residence. The process was easy and we were assisted throughout by Dache Hammonds ACC Coordinator for our HOA. She communicated with us throughout the process and was very professional.

Experiencia fantástica: Thank you for all your help getting g our pergola approve!

Experiencia positiva: The team was responsive and helped guide me through the home improvement approval process.

Experiencia fantástica: Thanks to Kristi for the quick responses!

Experiencia fantástica: Hazel S was incredibly helpful, but beyond that she was personable, and I really enjoyed the conversation while we worked on activating my pool key. Thanks Hazel!

Experiencia fantástica: Quick reply and approval for home improvement project.

Experiencia negativa: Spectrum has been one of the worst companies I have ever dealt with. Horrible service. If you see a House with spectrum HOA services, do not purchase it.

Experiencia fantástica: My HOA experience for two home improvements has been extremely positive. The app is easy to use. Provide info of your idea, upload required documents and send. Get communication immediately that they are reviewing. I got my last request approved within 24 hours! Easiest HOA I have ever worked with.

Experiencia fantástica: Quick turn around(1 week) from submission to approval. Although the website doesn't allow an opportunity to upload it deed to show home ownership the association was quick to remedy this. Awesome customer service thank you!

Experiencia negativa: Horrible. They do not return phone calls. They do not visit the property.