Sorola Properties

1901 Kossuth St, 47905, Lafayette

Sorola Properties es una agencia inmobiliaria y gestora de propiedades líder ubicada en Lafayette y West Lafayette, Indiana. Con más de tres décadas de experiencia en el sector, la empresa ofrece un conjunto integral de servicios diseñados para proteger las inversiones y mejorar la experiencia de vida de los residentes. Dirigida por el Corredor y Propietario Gilbert Sorola, veterano del Ejército de EE. UU. con profundas raíces locales, Sorola Properties combina la disciplina militar con una perspectiva académica para ofrecer soluciones inmobiliarias centradas en los resultados.

Para los propietarios de bienes raíces, Sorola ofrece gestión de propiedad que transforma los alquileres en inversiones verdaderamente pasivas. Su proceso incluye una rigurosa selección de inquilinos, análisis de mercado competitivo, informes financieros en línea las 24 horas y gestión proactiva del mantenimiento. Al aprovechar fuertes relaciones con contratistas de confianza y utilizar tecnología avanzada como AppFolio, aseguran que las propiedades se mantengan en óptimas condiciones mientras maximizan los retornos de los propietarios y minimizan el estrés.

Para los inquilinos, Sorola Properties es sinónimo de respuesta rápida y cuidado. La empresa se enorgullece de sus tiempos de respuesta inmediatos ante problemas de mantenimiento, acuerdos de arrendamiento transparentes y un portal en línea fácil de usar para pagos y documentación. Ya sea que sea un propietario que busca comprar su primera casa, vender una propiedad o encontrar el alquiler perfecto, el equipo dedicado de Sorola, con especializadas oficinas de arrendamiento, contabilidad y administración, lo guía a través de cada paso con integridad y experiencia.

Elegir Sorola Properties significa asociarse con un equipo que valora las relaciones a largo plazo por encima de las transacciones rápidas. Las testimonios de sus clientes resaltan un profesionalismo excepcional, una comunicación oportuna y un compromiso genuino tanto con la rentabilidad de los propietarios como con el bienestar de los inquilinos. Desde la consulta inicial hasta la renovación del contrato o la venta, Sorola Properties asegura que su viaje inmobiliario en la zona de Lafayette sea fluido, rentable y libre de preocupaciones.

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8:30-16:30
  • Martes: 8:30-16:30
  • Miércoles: 8:30-16:30
  • Jueves: 8:30-16:30
  • Viernes: 8:30-16:30
  • Sábado: (closed)

Fotos de Sorola Properties

Sorola Properties

Nuestro comentario desde ImmoNetwork sobre Sorola Properties:

Agencia Inmobiliaria y Gestión de Propiedades de Confianza en Lafayette

Sorola Properties se consolida como una agencia inmobiliaria y gestora de propiedades líder en las áreas de Lafayette y West Lafayette, Indiana. Dirigida por Gilbert Sorola, veterano del Ejército de EE. UU. con profundas raíces locales, la empresa combina la disciplina militar con una perspectiva académica para ofrecer soluciones centradas en resultados. Con más de tres décadas de experiencia, han construido una reputación sólida basada en la integridad, la profesionalidad y un compromiso genuino con sus clientes, ya sean propietarios, inversores o inquilinos.

Enfoque centrado en el cliente para la gestión de propiedades

Tanto inquilinos como propietarios destacan repetidamente la excelente calidad del servicio de Sorola. El equipo es elogiado por sus tiempos de respuesta rápidos, la comunicación transparente y la gestión proactiva del mantenimiento. Muchos reseñas enfatizan que el trato al residente es de respeto y cuidado, asegurando que las condiciones de vida sean seguras y estén bien mantenidas. Para los landlords, esto se traduce en tranquilidad, ya que la empresa gestiona desde el riguroso filtro de inquilinos hasta los informes financieros, garantizando que las propiedades se mantengan en óptimas condiciones y las inversiones estén protegidas.

  • Mantenimiento Responsivo: Las solicitudes de mantenimiento se atienden rápidamente por parte de un personal profesional y cortés, a menudo resolviendo problemas el mismo día.
  • Operaciones Transparentes: Los clientes aprecian la claridad en los contratos de arrendamiento, los portales de pago en línea y la gestión honesta de depósitos y tarifas.
  • Soporte Dedicado: El equipo de oficina se describe frecuentemente como amable, servicial y siempre disponible para atender consultas con paciencia y experiencia.

Integridad y Relaciones a Largo Plazo

Lo que verdaderamente distingue a Sorola Properties es el trato personalizado que ofrecen Gilbert y su equipo. Numerosos clientes señalan que Gilbert supera las expectativas, tratando cada relación con honestidad y compasión en lugar de centrarse únicamente en transacciones rápidas. Esta cultura de integridad comienza en la cima y permea toda la organización. Los clientes confían en la empresa no solo por su conocimiento del mercado, sino porque se sienten genuinamente atendidos, ya sea que estén comprando su primera casa, vendiendo una propiedad o buscando un lugar confiable para alquilar.

Sorola Properties: Opiniones

4.4/5 (72 Opiniones)

Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.

Opiniones en Google

4,4 de 5 sobre 72 opiniones

Karin Hall Publicada en Google

Experiencia fantástica: All of the staff at Sorola are fantastic! The ladies in the office are always helpful, kind, and quick to respond to inquiries. The maintenance and landscaping staff are very knowledgeable, respectful, and take care of tenant issues in a timely manner. The owner Gilbert is very kind, welcoming, and attentive to all aspects of the business.

Dalton Stall Publicada en Google

Experiencia fantástica: Great company and they prioritize doing it right.

Sorola Properties
Sorola Properties

Thank you for your kind words, very much appreciated!

Tyler Knochel Publicada en Google

Experiencia fantástica: Good people! They work hard to do right by folks.

Bo Cleary Publicada en Google

Experiencia fantástica: The only company I would trust with my properties. Their owner, Gilbert, is as good as it gets

Sorola Properties
Sorola Properties

Thank you Bo for the kind words! I appreciate you and enjoy doing business with you. Gilbert

Trent Johnson Publicada en Google

Experiencia fantástica: Sorola Property Management has been fantastic to work with. They’re responsive, professional, and quick to address any issues. Communication is clear, and they handle everything smoothly. Highly recommend them to anyone looking for reliable property management. ⭐️⭐️⭐️⭐️⭐️

Sorola Properties
Sorola Properties

Thank you Trent. You are a highly respected person in the Greater Lafayette Area. Your comments mean a lot to me and our team.

Jose Tapia Publicada en Google

Experiencia fantástica: Great people to rent from. They were always very professional and helpful whenever we needed anything. We stayed at Portledge Commons and it was a great place for the price!

Sorola Properties
Sorola Properties

Thank you Jose for the kind words. Our residence are an important part of our community. I am so glad that you had an enjoyable experience. You will be miss.

Rebeca Publicada en Google

Experiencia fantástica: The best property management I’ve rented with! The entire staff is very friendly and responsive with concerns and maintenance. I would rent with them again if I moved back to the Lafayette area.

Sorola Properties
Sorola Properties

Thank you Rebeca for the kind words. We appreciate you and we'll miss you.

PW Schroeder Publicada en Google

Experiencia fantástica: The owner treats people REALLY well and has a heart to please God, and thus also people.

Sorola Properties
Sorola Properties

Thank you for the kind words Paul. I love calling you for window washing and pressure washing. You and your sons do great work. You and your family also do great work working with youth in our community. You are a Godly influence on so many people. I am honored to call you my friend and brother.

Molly Barnes Publicada en Google

Experiencia fantástica: Gilbert Sorola with Sorola Properties is a reliable and knowledgeable property management professional in Lafayette, IN. He understands what it takes to manage properties well, from clear communication to staying on top of the details that protect both owners and tenants. I’ve had the opportunity to meet several members of his team, and they are genuine, approachable, and truly customer focused. That kind of culture starts at the top. It’s clear that Gilbert has built a team that cares about the people they serve. I’m confident recommending Sorola Properties to anyone in the Lafayette area looking for dependable property management services.

Nancy Tyrie Publicada en Google

Experiencia fantástica: They have a great maintenance department. Whenever anyone is in my apartment to replace or fix something, they are always professional, pleasant, and efficient.

Lafayette Auto Plus Publicada en Google

Experiencia fantástica: Talk to Gilbert. High character guy that will listen and take care of your needs.

Travon Austin Publicada en Google

Experiencia fantástica: James in maintenance is incredibly nice and did an incredible job explaining things. He was thorough and fixed my screen window and door perfectly. He took his time and I no longer have issues with these things. Thank you so much for all your help and I hope you have a fantastic rest of the year. Happy holidays

Patrick Sullivan Publicada en Google

Experiencia fantástica: Sorola handles all aspects of our rental properties and does a wonderful job for us. Highly recommend to manage rental property in and around the Lafayette, IN area!

Alvin Glick Publicada en Google

Experiencia fantástica: Great people to work with!

Asif Khan Publicada en Google

Experiencia fantástica: Maintenance was responsive and helpful; they did not overcharge with the deposit refund, quite unlike the norm. Appreciate the integrity and efficiency.

Amgad Abdrabou Publicada en Google

Experiencia fantástica: This is my full review after all settlements. Regarding starting the rent and while being there, everything was ok. I talk in particular about Salem St. The staff are helpful, responsive and supportive. Unlike other property management companies with horrible reputation in Lafayette and West Lafayette, e.g. (you know them), Sorola and O’Neil (now no longer active) are transparent. Last, for the deposit, unlike other companies who just take it( may them burn with it) I got my deposit from Sorola with some deductions directed to professional cleaning for the next resident. In general, my experience was good. Do I recommend them to you? yes!

kyong Gaylord Publicada en Google

Experiencia fantástica: “I’ve had a great experience with Sorola Properties. The team is professional, responsive, and always willing to help with any questions or maintenance requests. Communication is clear and timely, and they make the entire rental process stress-free. It’s clear they care about both tenants and property owners. Highly recommend!”

Christan Munoz Publicada en Google

Experiencia fantástica: I can not say enough good things about Gilbert and his staff. They are quick to respond and are very helpful! Gilbert went above and beyond on a Sunday afternoon after we drove 2 hours to my daughters apartment to move her furniture in and we forgot the keys. I told him what time we would arrive and he showed up to let us in. He saved the day! Thank you so much!

MH Handyworks Publicada en Google

Experiencia fantástica: I have known Gilbert with Sorola Properties for a few years now. I can say that he and his business and employees operate with integrity and compassion and work hard to provide an excellent client experience! Sorola Properties is by far the best property management company in the Lafayette area!

Travis Flanigan Publicada en Google

Experiencia negativa: They are very bad at communicating, and they will charge you for absurd shit when you move out. Also they dont mind letting you sit in a old house when thr heat goes out during the coldest week Indiana has seen. Would never rent from them!

Ahmed Elbatrawy Publicada en Google

Experiencia fantástica: Highly recommend it. I have been there since July 2023. The staff are so nice especially Tiffany who is super friendly and cooperative.

Chris Reimer Publicada en Google

Experiencia fantástica: Sorola offers responsive and professional management. Properties are well kept and maintenance issues get prompt attention.

Eliana Starkey Publicada en Google

Experiencia fantástica: I highly recommend Sorola Properties! Gilbert is honest and truthful with everyone he comes into contact with and is well worth giving your time and trust to! The company will not disappoint!!

Carissa Kern Publicada en Google

Experiencia fantástica: Lovely property. Love Jamie the maintenance guy! I’ve been here for 4 years and plan to be with them for another 4 ❤️

Romeo Robles Publicada en Google

Experiencia negativa: I won’t be fair if I generalize the entire company based on a rotten tomato. I had been a renter since 2021 and the people I dealt with Zach and Guido were nice and compassionate. However, recently the introduction of someone named Tiffany ruined a good relationship. I hope Sorola Management hires the right people that best represents its interests and reputation.

John Mandeville Publicada en Google

Experiencia fantástica: We were satisfied with the service we received. A professional experience and very personable service.

Sorola Properties
Sorola Properties

Thank you, John, for the fantastic review! It was a pleasure assisting you and Nancy with selling your home and finding a new one in Lafayette. We're thrilled to have been part of this important milestone in your lives.

Thomas A. Fiske Publicada en Google

Experiencia negativa: I am happy to explain my review to the owners if they get in touch with me. Particularly since it's aimed at Sorolo only by technicality.

Rachel Harmon Publicada en Google

Experiencia fantástica: Gilbert and his team are amazing at what they do. I highly recommend!

Dave Mecklenburg Publicada en Google

Experiencia fantástica: Gilbert is very professional, I would recommend him to anyone

Michael Heathcote Publicada en Google

Experiencia fantástica: Gilbert and the team at Sorola Property Management are awesome and great to work with. I highly recommend them!

Roxi Jones Publicada en Google

Experiencia fantástica: They are amazing

Jenna Winger Publicada en Google

Experiencia fantástica: They have been amazing landlords. They are prompt to communicate, their online rent portal is convenient and they are so fast to fix things if there is ever a problem. I would recommend them to anyone

Sorola Properties
Sorola Properties

Thank you so much, Jenna! We're thrilled to hear that you've had such a positive experience with us. Communication and prompt service are top priorities for us, and it's wonderful to know that our efforts are appreciated. We're also glad you find the online rent portal convenient—making things easier for our tenants is always our goal. Your recommendation means the world to us. Thanks again for your kind words!

Ghassan M. Baghdadi Publicada en Google

Experiencia negativa: I have waited 3 months to write this review because I want to compare this office with other management offices in the area. In this review I am offencing the way of managing the property. As a property owner, I signed a contract with them to manege my property on July-2023. Unfortunatelly they didnt do a good job at all due to many reasons after I have faced so many issues with them. (1)They will charge 10% fee while the market is charging 8% fee. (2) When there is any maintenance required at the property, they will never ever inform you because they have a clouse at the aggrement called (Maintenance Reserve of 1000$). While other company is not doing that. (3) The maintenance reserve is a trap and they will do their best to get the whole amount if they can under what so called "Maintenance" to get the most benifit out of you . then , they will cover the spent amount "Maintenance Reserved" from the monthly income rental and they will repeat it monthly." Before I cancel the contract, they told me that Clause can be eliminated "Maintenance Reserved of 1000$", really. After they suck my blood. (4) When I was living at the house , there were a tree that hit the side of the house. The logic is to trim the branches and the issue solved. What SOROLA did, they cuted down the whole tree which is a 30 years old tree because they want to get cash from 'Maintenance Reserved of 1000$" (4) Do you believe that they have earned more money$ than me (the owner) when I calculated the amount recieved from them , they took alot more than me, so they were my partners. There are alot more , So be carful when dealing with them. Now they will responde and they will say "The home is Old" :) But it was well maintained before I leave the house.

Sorola Properties
Sorola Properties

It saddens me that you were not satisfied with our property management services, as evident from your review. Ironically, your tenant gave us a glowing 5-star review, which underscores our commitment to providing the best management services possible. It's also worth noting that your friend, who referred you to us, did so because he was impressed with the quality of care we provided to him and his family as our tenant.

Thank you for expressing your concerns; your feedback is invaluable in helping us improve our services. Let me address each of your points:

Management Fee: We currently charge a 10% fee to all our clients because they understand that our priority is saving and making more money for them than other companies can, all while meticulously caring for their properties and thoroughly screening applicants. We believe our services justify the rate and lead to better long-term results.

Maintenance Reserve: The $1,000 maintenance reserve is a voluntary option we offer to help manage unforeseen major emergency expenses, like fixing an HVAC system or repairing a roof after a storm. Since you were overseas, we recommended this reserve to ensure prompt handling of any emergencies. However, it seems we failed to clearly communicate that this reserve was not mandatory. Once you expressed your objections, we immediately returned the funds in that reserve.

Use of Maintenance Funds: Contrary to your comments, we do not aim to profit from maintenance. The reserve is simply a safeguard for unexpected expenses. Many of our clients choose to have this reserve, and in some cases, it remains untouched for years. We always prioritize transparency and fairness in how these funds are used.

Tree Removal: The tree in question was causing damage to the property and disturbing the tenant. While we initially received a bid for $2,200 to remove it, we opted to do it in-house for $600 and further discounted the charge to $490, saving you $1,710. When you expressed your disapproval, we even offered, at our expense, to plant a new tree further from the house.

Property Condition: Your property is indeed beautiful, but there were some deferred maintenance issues that needed addressing before a tenant could occupy the house. These were necessary to ensure the safety, health, and welfare of the occupants.

I'm genuinely saddened that our standards and your expectations were not aligned. I wish you the best with your new property manager and hope they meet your needs. They will undoubtedly benefit from the improvements we made and the quality tenant we placed.

David Hall Publicada en Google

Experiencia fantástica: Gilbert and his staff are outstanding. Not only are they professional, but they are caring people. They managed my property while I lived out of state and I had nothing to worry about. They took care of the maintenance, the finances, the leasing and any other unexpected issues. I highly recommend their services and I definitely would use them again in the future.

Sorola Properties
Sorola Properties

Thank you so much, David and Jenny, for your kind words and five-star review! It was our pleasure to manage your property while you were out of state. We always strive to provide professional and caring service to all our clients, and we're delighted to hear that you felt confident and worry-free with us handling the maintenance, finances, and leasing. Your recommendation means a lot to us, and we look forward to working with you again in the future. Best wishes to you both!

God bless,
Gilbert and the Team

Rodney Scharich Publicada en Google

Experiencia fantástica: Gilbert and his team operate with the highest integrity and genuinely care about both the renters and the owners. I can not more highly recommend Sorola Properties

Sorola Properties
Sorola Properties

Thank you so much for the glowing review! It was a pleasure working with you and Shauna on your first home, and I’m thrilled to have Rodney as a partner in our latest venture. At Sorola Properties, we truly prioritize integrity and the well-being of both renters and owners. Your high recommendation means the world to us. Looking forward to continued success together!

Steven Borchert Publicada en Google

Experiencia fantástica: Integrity, Integrity, Integrity, Gilbert Sorola is the best. I enjoy working with Gilbert.

Sorola Properties
Sorola Properties

Thank you so much for your glowing 5-star review! We truly appreciate your kind words about Gilbert Sorola and our property management services.

At Sorola, integrity is at the heart of everything we do. We're delighted to hear that Gilbert's dedication to integrity has resonated with you. It's wonderful to know that you enjoy working with him.

As your property managers in Lafayette and West Lafayette, we strive to provide exceptional service and maintain the highest standards of integrity in all our interactions. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.

Thank you once again for your feedback and for choosing Sorola Properties. We look forward to continuing to serve you!
Sincerely,
Guido H. M
Office Manager

Sarah Elsner Publicada en Google

Experiencia fantástica: Gilbert and his team are thoughtful and you can tell they really care about the properties and tenants. They are also thorough and easy to work with.

Sorola Properties
Sorola Properties

Hi Sarah, Thank you for taking the time to make a review! We strive to provide excellent customer service to both tenants and owners! We look forward to seeing you again soon!

Brian Gallegos Publicada en Google

Experiencia fantástica: Gilbert and his dream are literally the best in the biz! From the time I put in a request it was fast, easy process. Thank you!!!

Sorola Properties
Sorola Properties

Thank you so much for your positive feedback! We strive to provide the best customer service, and we’re glad to hear that we succeeded.

Kerry Brown Publicada en Google

Experiencia fantástica: Sorola Property Management is the premier property management company in the Lafayette area. Very professional and friendly and very easy to work with. They treat their clients in a professional and friendly manner. They take care of their properties with ongoing maintenance procedures. Highly recommend Sorola Property Management.

Sorola Properties
Sorola Properties

Thank you so much for your kind words Kerry! We are so glad to hear that you enjoyed your experience with us.

Seth Ratcliff Publicada en Google

Experiencia fantástica: The owner is kind, professional and genuine.

Sorola Properties
Sorola Properties

Hello Seth. Thank you so much for your kind words and for taking the time to review us!

George Kershner Publicada en Google

Experiencia fantástica: While properties were selling like hotcakes he stuck with us until we found not only the perfect home but was able to get a winning bid in before others. Some of the properties we looked at sold so fast we didn't have time to make a decision, and when we were ready he got the paperwork done, helped secure the documentation and loan needed. I highly recommend him.

Sorola Properties
Sorola Properties

Hi George. We greatly appreciate you taking the time to write a review. It was a pleasure serving you! Thank you again!

Laurie Delaplane Publicada en Google

Experiencia fantástica: Everyone at Sorola Properties is very easy to work with. Just give them a call to help you with all of your property needs.

Sorola Properties
Sorola Properties

Hi Laurie,

We greatly appreciate your review!

Beth Garrett Publicada en Google

Experiencia fantástica: My daughter has a rental and Sorola Properties manages it for her. Gilbert's tenants always speak highly of him. I recommend calling them!

Sorola Properties
Sorola Properties

Thank you for your kind review! Your feedback is greatly appreciated!

Isaiah Benakovich Publicada en Google

Experiencia negativa: Do not rent from Gilbert!!!! He lies and is a horrible person!!! The septic tank overflowed into are living room…from never being pumped out…and then he kept our $2,000 deposit and said it was are fault that it happened… A tree fell on the backyard fence and then he charged us to have it fixed…Gilbert is only here to take advantage of his clients! Horrible company to rent from!!! Don’t rent from Gilbert hes a liar

Sorola Properties
Sorola Properties

Dear Isaiah,

We appreciate you taking the time to share your experience, although it saddens us to see your dissatisfaction reflected in your review. We understand that situations like the ones you've described can be frustrating, and we want to address your concerns directly.


First and foremost, we want to clarify that our intention is never to take advantage of our tenants. Our priority is to maintain a safe and comfortable living environment for all our residents while also protecting the property owner's investment.

Regarding the issues you mentioned:

Septic Tank Overflow: The septic tank did not overflow into your living room. Although it was indeed a distressing incident. However, it's important to note that the cause of the overflow was a combination of factors, primarily misuse of the system. The tire tracks in the snow provided clear evidence of heavy vehicle damage to the septic sewer line, leading to a dip in the line that exacerbated the problem. Additionally, flushing non-flushable items further contributed to the clogging. We understand this was a difficult situation for you, and we sympathize with the inconvenience it caused.
Tree Damage: The incident involving the tree falling on the backyard fence was an unreported and unrecorded event. We have no records and no work orders of this incident. The damage seemed to have been caused by force from the side and not from the top. As per the terms of the lease agreement, tenants are responsible for any damage caused by their actions or negligence.
Lease Violations: It's crucial for tenants to adhere to the terms outlined in the lease agreement, including maintaining renters’ insurance. Failure to comply with these terms not only puts the tenant at risk but also poses potential liabilities for the property owner. We appreciate your understanding of these obligations.
Despite the challenges we encountered, we made every effort to address the issues in a timely and professional manner. This included providing temporary accommodations for your family, something that should have been covered by renter’s insurance, and undertaking extensive repairs and renovations to restore the property, and communicating openly about the lease status.

While we regret any misunderstandings or inconveniences you experienced by not renewing your tenancy, we want to assure you that our actions were guided by a commitment to fairness and accountability. Our goal is always to foster positive relationships with our tenants and ensure their well-being while upholding our responsibilities to the property owner.

If you have any further concerns or would like to discuss this matter in more detail, please don't hesitate to reach out to us directly. We value your feedback and are committed to addressing any issues promptly.

Sincerely,

Gilbert

Tong Ye Publicada en Google

Experiencia fantástica: They take care of my property as well.

Sorola Properties
Sorola Properties

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our property management services. We strive to take excellent care of all properties under our management, and your recognition means a lot to us. We look forward to continuing our successful partnership!

ShengNing Hsu Publicada en Google

Experiencia fantástica: I lived in a townhouse managed by Sorola for 5 years during my PhD. at Purdue, and they always treated their tenants with respect, and the rent was always reasonable. Maintenance is fast as well. My contract ended this July, and I just received my security deposit back with minimal deduction for room repair and cleaning. Considering the fact that I lived in the house for 5 years, this is fantastic.

Sorola Properties
Sorola Properties

Thank you for your kind review! We're delighted to hear that you had a positive experience living in our townhouse for five years during your 5 year stay. It's great to know you appreciated our services. We strive to take care of our tenants with their needs as quickly as possible! Best wishes in your future endeavors!

Capo James Scanapico Publicada en Google

Experiencia fantástica: Reasonable pay for labor but not enough work!

Yasmine Allen Publicada en Google

Experiencia fantástica: Sorola Properties has been incredibly helpful and professional when it comes to managing our properties. They were also super resourceful when we needed to sell a property. I would highly recommend them for all your property management needs.

Sorola Properties
Sorola Properties

Thank you for your kind review! Your feedback is greatly appreciated!

Jessica Barker Publicada en Google

Experiencia fantástica: The best property management I have rented from, and the cleanest we haven’t had many issues with our rental and when we do Zach is on it maintenance comes out the same day to fix the problem

Sorola Properties
Sorola Properties

Thank you for your kind review! Your feedback is greatly appreciated!

George Micro Zhao Publicada en Google

Experiencia fantástica: I have rented apartments with them before, bought houses with them and now they are managing my properties. Very satisfied with their reliable, trustworthy and honest service.

J. Crow Publicada en Google

Experiencia fantástica: Sorola Property Mgmt is excellent—we love the home we are renting, office staff is quick to respond to questions and concerns, and the maintenance staff has quickly and professionally taken care of any issues in our rental. We are very thankful for them! Definitely recommend them for any future rentals!

Sorola Properties
Sorola Properties

Thank you for your kind review! Your feedback is greatly appreciated!

Wayne Huang Publicada en Google

Experiencia negativa: The new agents are super unprofessional and awful. We lived at their house for two years. We used to worked with Joe who was really responsive and helpful. The second year, Joe left and another new agent, John came. That was a disaster. He never respond for our issue report and knew nothing about the moving out instructions. That's not even the worst. Before moving out, we found carpet cleaning company to clean to whole house and we were sure everything including toilets were nice and clean. On the final check day, Jeff went through the house with us, recorded and said there wasn't any issue. However, they took away 100% of our deposits after two months. We asked for proof and detail but they never response.

Sorola Properties
Sorola Properties

Hi Huang, I'm sorry that you didn't have a good experience with us. I'm going to reach out to you via email to make sure you are treated fairly with your deposit. Thank you for your review because it helps us to provide a better experience to others in the future.

Iesha Upshaw Publicada en Google

Experiencia negativa: We viewed a house that was not cleaned, had holes all over the walls, dirty carpet. We weren’t going to go with the house until the property manager assures us we wouldn’t be held responsible for the disarray of the house or charged for the lack of cleaning and damage that was there. We made of list of issues upon move in, as did maintenance. They came in while we lived there to cover some of the holes in the walls. When the lease was almost done, I contacted them because I hadn’t heard from them to ask if we’d be staying or about any rent raising. After going into the office, Come to find out, they had new employees who knew nothing about our lease. We say we’d like to renew. We leave and days later they send us A new lease saying They would raise the rent, but if we signed in the next couple days the rent would only raise by $25. That’s not efficient time to think about it so we decide not to renew. We cleaned and did a walk through, where the property manager said everything looked good. Fast forward, they finally send our deposit and it’s like $800 deducted from it. So I find the previous manager and message him to get proof (no reply), then email telling them what the previous manager told us when we moved in. They said they would look into it and have not replied since. So they took our deposit to pay for the previous tenants. I would not recommend this place. I gave it a 1 because maintenance was responsive and they didn’t bother us (Come in and out of the home) while we lived there, but they wrongly took our deposit.

Sorola Properties
Sorola Properties

Hi Iesha, I'm sorry that you didn't have a good experience with us. I'm going to reach out to you via email to make sure you are treated fairly with your deposit. Thank you for your review because it helps us to provide a better experience to others in the future.

Michelle Commander Publicada en Google

Experiencia fantástica: I highly recommend this management company. I rent a home from them and they are really responsive and helpful whenever something needs to be fixed. I love the house and have had great experiences with them. The repair companies that they contract with are always good too, nice people who call in advance and work with you about appointment times. Thats important to me because you don't just want anyone coming in to fix things. Recommend. I work with Joe primarily.

Sorola Properties
Sorola Properties

Thank you Michelle for your kind words & encouragement! It is a pleasure the having you as a tenant. Blessings - Joe

Michael Hodgson Publicada en Google

Experiencia fantástica: I've had a really good experience with Sorola so far. Good folks!

Sorola Properties
Sorola Properties

Thank you Michael for the kind words! Blessings - Joseph Gutwein, Office Manager

Purdue Rocket Publicada en Google

Experiencia negativa: If you call the number listed in their website you will speak to the devil directly.

Sorola Properties
Sorola Properties

We are so sorry about this mixup. It appears we had the wrong phone number on our contacts page. Our correct office number is 765-413-5885. Blessings - Joe

S Publicada en Google

Experiencia negativa: Beware. I would not suggest renting from this property management company. Gilbert was totally unprofessional and lied throughout the whole process.

Sorola Properties
Sorola Properties

Dear S, I am truly sorry for your situation and that you did not meet our minimum required rental criteria. I wish you all the best. G

Helen Borchert Publicada en Google

Experiencia fantástica: Gilbert is wonderful to work with. We appreciate his attention to detail and his integrity.

Sorola Properties
Sorola Properties

Thank you Steve and Helen for your wonderful review! We're thrilled to hear that you enjoyed working with Gilbert. Your appreciation of his attention to detail and integrity means a lot to us. We're grateful for your kind words and your trust in our property management services.

Michael Brown Publicada en Google

Experiencia fantástica: Property Management that works with you! Awesome experience thank you!

Sorola Properties
Sorola Properties

Thank you so much, Michael, for the fantastic review! We're delighted to hear that you had an awesome experience with our property management team. We truly appreciate your kind words and look forward to continuing to work with you! Let us know when you are in the Lafayette/West Lafayette area.

Deja tu opinión sobre Sorola Properties:

1 = Malo
5 = Excelente

Las opiniones se revisan antes de publicarse. No publicamos las que contengan insultos, acusaciones de delitos o menciones a personas concretas. Tampoco verificamos que quien escribe haya sido cliente.

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