Greater Orlando Property Management
Greater Orlando Property Management, con sede en Altamonte Springs, Centro de la Florida, es una firma inmobiliaria de primer nivel dedicada a conectar a propietarios y residentes. Con una doble especialización en gestión integral de propiedades y ventas inmobiliarias, el equipo se asegura de que las inversiones estén protegidas, optimizadas y prosperando en un mercado competitivo. Su misión es brindar un soporte superior tanto a los propietarios como a los inquilinos, transformando residencias unifamiliares y multifamiliares en activos de alta calidad, al tiempo que ofrecen experiencias de vivienda excepcionales a los ocupantes.
Para los propietarios, la agencia ofrece una gama completa de servicios de gestión diseñados para maximizar la rentabilidad y minimizar el estrés. Esto incluye marketing estratégico, una rigurosa selección de inquilinos (que cubre historial crediticio, penal y de desalojo), cobro de rentas, informes financieros detallados y mantenimiento proactivo. El equipo se especializa en mantener bajas las tasas de vacante mediante un servicio de alta calidad y tiempos de respuesta rápidos ante las solicitudes de reparación, garantizando que los propietarios obtengan grandes rendimientos anuales de sus propiedades. Los dueños se benefician de un enfoque relajado, permitiendo que se centren en otras actividades mientras GO Property Management se encarga de las complejidades de la preservación de activos.
Los residentes disfrutan de una experiencia centrada en el inquilino, caracterizada por una comunicación rápida y un soporte de mantenimiento confiable. El equipo de gestión está comprometido a ayudar a los futuros inquilinos a encontrar su hogar ideal y proporcionar asistencia continua para garantizar la satisfacción a largo plazo. Desde el apoyo durante la mudanza hasta la gestión eficiente de las solicitudes de mantenimiento, el objetivo es crear un entorno de vivienda cómodo que fomente la renovación de contratos de alquiler. Con profesionales licenciados que sirven a condados como Seminole, Orange, Osceola, Lake, Polk, Marion, Brevard y Volusia, Greater Orlando Property Management se erige como un socio de confianza en el paisaje inmobiliario del Centro de la Florida.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
Fotos de Greater Orlando Property Management
Nuestro comentario desde ImmoNetwork sobre Greater Orlando Property Management:
Gestión Inmobiliaria de Confianza en el Centro de la Florida
Greater Orlando Property Management, con sede en Altamonte Springs, se ha consolidado como una firma líder dedicada a conectar a propietarios e inquilinos en toda la región. Atendiendo condados como Seminole, Orange, Osceola, Lake, Polk, Marion, Brevard y Volusia, la agencia ofrece servicios de gestión integral diseñados para proteger y optimizar las inversiones inmobiliarias. Los clientes destacan la capacidad del equipo para manejar las complejidades de la preservación de activos, permitiendo a los propietarios disfrutar de una experiencia tranquila mientras sus propiedades se mantienen como bienes de alta calidad.
El equipo de gestión es frecuentemente elogiado por su respuesta rápida y organización detallada tanto para propietarios como para inquilinos. Tanto los dueños como los residentes valoran la comunicación fluida y el soporte confiable en mantenimientos. Ya sea para resolver emergencias o solicitudes rutinarias, el personal es reconocido por ser fácil de trabajar y cumplir consistentemente con sus promesas. Esta dedicación fomenta un entorno de vivienda cómodo que incentiva la renovación de contratos de alquiler.
Asesoramiento Experto para Inversionistas y Compradores
Para inversores y compradores, la agencia ofrece un apoyo especializado que va más allá de la gestión tradicional. Profesionales como Will y su equipo brindan orientación experta a través del proceso de compra e inversión inmobiliaria. Asisten en cada paso, desde conectar a los compradores con constructores hasta coordinar inspecciones detalladas, asegurando que los deseos de los clientes se cumplan con precisión. Los inversores valoran la capacidad de la agencia para resolver detalles y proporcionar consejos claros basados en datos que ayudan a maximizar los rendimientos de sus proyectos.
El enfoque de la agencia hacia las relaciones con inversores se caracteriza por la transparencia y la eficiencia. Los propietarios reportan que el equipo supera las expectativas para proteger sus intereses, ofreciendo informes financieros claros y manejando rápidamente problemas de mantenimiento o desalojos. Este nivel de cuidado ha resultado en relaciones a largo plazo, con muchos clientes recomendando la firma por su honestidad, tarifas competitivas y capacidad para reducir significativamente la rotación de inquilinos y maximizar la rentabilidad.
Atención Personalizada y Soporte Bilingüe
Una característica destacada de Greater Orlando Property Management es su compromiso con el cuidado personalizado y la accesibilidad lingüística. El equipo, incluyendo a gestoras clave como Edna, Jessica y Barbara, es celebrado por ser paciente, amable y profesional. Muchos clientes mencionan específicamente el valor de recibir asistencia en su idioma nativo, lo que hace que el proceso de alquiler y gestión sea más accesible y menos estresante. Esta atención personalizada asegura que tanto los propietarios como los inquilinos se sientan escuchados y apoyados durante toda su estancia.
- Cuidado Integral de Propiedades: Marketing estratégico, selección rigurosa de inquilinos y mantenimiento proactivo para mantener bajas las vacantes y las rentas competitivas.
- Soporte Experto para Inversionistas: Asesoramiento en compra, rehabilitación y gestión de propiedades de inversión, con un enfoque en rentabilidad y reducción de riesgos.
- Comunicación Transparente: Actualizaciones regulares, informes financieros claros y respuestas prontas a todas las consultas, garantizando tranquilidad a los propietarios remotos.
- Servicios Bilingües: Soporte dedicado para clientes hispanohablantes, mejorando la accesibilidad y la confianza en el proceso de gestión.
En general, Greater Orlando Property Management es considerada un socio de confianza en el mercado inmobiliario del centro de la Florida. Al combinar experiencia profesional con una actitud genuinamente atenta, la agencia ofrece una experiencia superior que beneficia tanto a propietarios como a residentes, obteniendo altas calificaciones por calidad de servicio y excelencia operativa.
Greater Orlando Property Management: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,5 de 5 sobre 64 opiniones
Experiencia fantástica: Good service . Muy buen servicio de Edna. Grappr su ayuda.
Experiencia fantástica: Great firm! Very responsive, detail oriented and organized.
Thank you for your review.
Experiencia fantástica: I stayed in that place for 9 months great quiet place location very safe clean neighborhood roommates are great friendly clean house
Thank you Tarik, I t's been a pleasure having you at my house.
Edna
Experiencia fantástica: Experience has been great, the host Edna is always available for any issues, to accommodate the situation for any house issues.
Experiencia fantástica: Mrs.Edna is an awesome manager
Experiencia fantástica: Edna is the best!
Experiencia fantástica: Mrs. Edna is the most patient, understanding and caring woman I have ever met and I am so thankful for all that she does!!!! Give her a raise or a promotion or something to show appreciation to her hard work and dedication!!!
Experiencia fantástica: Eda is a great host
Thank you Travis,
My pleasure helping on any need
Edna,.
Experiencia fantástica: My Landlord Is very attentive to hearing my needs and responding quickly I love the location and area I choose to live in peace and quiet Thank you Ms. Edna
Thank you Rae,
Nice having you at our PadSplit.
Edna
Experiencia fantástica: Great Service!
Thank you Adi
Edna
Experiencia fantástica: We purchased our property with the help of Greater Orlando Property. Edna was the greatest help through the whole process.
Experiencia fantástica: MY HOST IS AMAZING 💯❤️💯
Experiencia fantástica: Have been with same padsplit for almost 2 yrs, great owners and amazing host, always quick to remedy any situations as need and repairs/maintenance is very quickly handled.
Thank you Robert, it has been a pleasure to have you at my PadSplit.
Edna
Experiencia fantástica: I have had a great experience with this property management company. They are always friendly, professional, and helpful whenever I need anything. If there is a problem, they are quick to respond and make sure it gets taken care of. I really appreciate the way they communicate and how much they care about keeping the property nice and making sure their residents are happy. It has been a very positive experience, and I would definitely recommend them to anyone looking for a good property management company.
Hi Angee,
Thank you so much for your kind words. I truly appreciate your feedback and always strive to do my best.
Edna
Experiencia fantástica: I ve never rented before,this being my first rental experience.my first contact with Edna Mc Grew was pleasant and positive.she was courteous and professional. Prompt in returning my calls and answering any questions or concerns I had. She is easy to work with and readily avaliable. If any issues arise she is quick to respond ,even if it's after hours. Consistent and follows through on her actions. I highly recommend dealing with Edna and her agency Greater Orlando Property Management.
Experiencia fantástica: I love living here.. anytime there was a problem ,Edna went above and beyond to make sure our needs were met!! She always responds quickly and The house is always clean!! Sometimes we forget as we are all working most of the day!! Everybody works together tk make living with each other as smooth as possible.. I wouldn’t change anything about this place…I highly recommend this property to anyone who is willing to be in a calm ,quiet environment!!!
Experiencia negativa: Buyer beware. Investor’s & property owners should steer clear of this management company. On the surface they appear to be responsive & professional. Far from the truth. My adult granddaughter moved in and within a month had a gastrointestinal issues that hospitalized her. We bought her back to the rental when she was released from the hospital. I was horrified at the condition of this home. We immediately moved her out that day. I contacted Edna & she claimed to be u aware of any condition issues. As we were moving her out we witnessed a drug deal at the side of the home from one of the renters. The promise of “quiet hours” a 2 week cleaning of common areas & 1 person per room is a total lie. This home at 4269 Barnsdale Blvd, Melbourne,FL appears to be in a nice neighborhood and close to a college campus but is a potentially dangerous & unhealthy rental. The management company takes no responsibility & I texted all correspondence & photos to the owner as well and received no response. I’m sure they will dispute my review but I have photos & copies of all correspondence. It’s impossible that inches of dust on a ceiling fan and & built up grime in the common areas and thick urine staines around the commode in the shared bathroom is reflective of a contracted 2week cleaning service. If this were my rental property I would not employ this company for a professional management service. I requested a rebate for the week rent that she was in the hospital and didn’t stay in the unit as a good will gesture since they didn’t live up to the promised condition of the rental & the response was… we fired the housekeeper & don’t handle the rental payments. Stay far away from this property and this management company! I will also be contacting the BBB.
Hi Leelee. This is very dishonest review you have posted. First of all, you never stayed in our house and your granddaughter never had anything negative to say. Your review insinuates your granddaughter got sick due to our house. That is not the case. It had nothing to do with our property.
This is a high performing PadSplit, with average stays of over 4 months, quick turnover times, high occupancy rates and very few complaints. The property has a 4.8 star move-in review rating and a 4.64 star bi-weekly review rating from our residents. Two of those move in reviews came around the time you were posting this. We also received a 5 star google review from a resident here that same week.
The truth is, you demanded a refund that was not due to you and threatened a bad review if you didn’t get it. You exaggerated bad conditions in the house to support your case. Your words: “You can rebate her this last week of rent as she paid & didn’t stay & moved out or I’m happy to post all corresponding pictures and experiences to Google Reviews.” Our response: “Your granddaughter booked this room through PadSplit. All charges are handled by PadSplit. Any dispute of charges needs to go through PadSplit.” But you didn’t bother to contact them about the charge and it is a very easy process.
You claim to have witnessed a drug deal while you were there and sent me pictures of a black man in a hoody as proof. The man was a tenant in our house. We had no issues with him, no reason to suspect he was dealing drugs and no complaints about him from other residents, which included your granddaughter. A black man in a hoody is not proof of a drug deal, maybe just proof of your racism.
As far as the cleanliness is concerned, this is a co-living home, not a hotel. It is not cleaned daily; it is cleaned biweekly. Multiple PadSplit members live there and in between cleanings, the house will only be as clean as the members make it. Which includes your granddaughter. Furthermore, the photos you submitted do not support the filth you described. We did however replace the cleaning company.
Experiencia fantástica: My wife and I were in the process to buy our first home and Will and his team helped us from start to finish. Will and his team are very professional and knowledgeable and helped guide us with every step of the home buying process. When it came to speaking to the builder/representative of the company we were purchasing our home from, Will and his team ironed out every detail and helped get our wishes met. Will and his team also found us an excellent inspector who was also very detailed oriented and knowledgeable which we are grateful for. I would recommend Will and his team for any body who needs assistance with the home buying process!
Experiencia fantástica: Ive dealt with many landlords/property managers over the years and none come close to Edna McGrew. She's very easy to work with. Very prompt in returning calls and taking care of any and all household issues or needs. She's quick to take action in situations that are emergencies, dangerous, out of control tenants, etc. And She's always available. Whether it be during normal business hours, but especially the after hours needs. Shes consistent, reliable, and always follows through. When Edna gives you her word, you can definitely count on her!!
Thank you! It's a pleasure, and I'm always striving to improve each day.
Experiencia fantástica: They have been awesome. When there was a problem, they fixed it right away or if I had a question about anything, they were on top of it and found the answer for me. If I was to ever rent again, I would definitely go through greater Orlando management company or if I was able to rent out my home I would use them.
Experiencia fantástica: Yo vivo en otro estado y Edna me maneja mi propiedad en la florida central y recomiendo esta compañia a todos.
Experiencia fantástica: I been working with Jessica and Edna, excellent team.
Experiencia fantástica: Está compañia me ha ayudado a rentar mi propiedad y entre Edna y Jessica me han ayudado, ya que mi lenguaje primario es el español. Gracias
Experiencia fantástica: Can’t say enough great things about my experience with the company. I dealt mostly with Edna as she managed my property and she is a delight! Kind, sweet, patient but tough when she needed to be. Thank you so much!
Experiencia fantástica: I love their service the staff was super nice Edna was amazing thank you so much for all your help ..
It was my pleasure helping you.
Experiencia fantástica: Friendly and professional office staff who are always a pleasure to work with.....Edna is Simply the Best..... she is pleasant and cheerful and works very hard to solve problems
Thank you, is nice working with you.
Experiencia fantástica: Excellent organization with superior expertise. Edna, Jessica, Will, Thad, Kellie, Bonnie, and the entire staff does an A+ work.
Hi LC. Thank you for the review. You are the most proactive landlord we've worked with. Always trying to improve your tenant's experience. It's a pleasure working with you.
Experiencia fantástica: From the start, William was amazing. Turned up to look at apt , helped me get it back in the condition in a timely manner to rent it out. I've had no tenant worry once he took over. He sorts out problems that arise without me worrying. I'd highly recommend this company. Emails are always answered quickly
Thank you Rebecca. It's been a pleasure working with you.
Experiencia negativa: DO NOT AND I MEAN DO NOT RENT FROM THEM they don’t fix anything I have pictures were they cut a huge hole in my wall for 2 months we had so much mold we had to throw away everything our furniture beds and I know they didn’t fix the mold problem or the roaches because we just moved out in November and it was up for rent 3 weeks after we moved they hit you with bogus charges to keep your deposit I did three claims with the code enforcement that’s how bad it was RRRRRRUUUUUUNNNNNN RUN RUN
I do not have a Missy Thompson in my system. Can you tell me what your name is and what property you lived in? We strive to keep our property in great shape.
Experiencia fantástica: Great company to work with, reasonable management fees. Edna is been very helpful and professional, she follows up with tenants needs, coordinates to get things done anytime, any day. Thank you
Thank you, we try to provide great service. Is been a pleasure to work with you.
Experiencia fantástica: Barbara is taking really good care of my beachfront condo in Ormond. I have had no worries or concerns even during the recent hurricanes. She keeps me informed of any questions or concerns the tenent has . I definately recommend Barbara as a property manager.
Thank you Joanne for the review. The tenant LOVES living on the beach and the closeness of his job makes this an excellent choice for him.
Experiencia fantástica: GOPM has been managing my investment property for some time now, after they took over my previous management company. The takeover greatly improved the landlord/manager experience and I am very pleased with my relationship with them, and most especially with my local contact Barbara in the Daytona office who is a rock star in her own right, and takes care of business efficiently and swiftly. She is a perfect liaison between myself, the tenants and GOPM. Never a problem resolving issues, or with communication.
Thank you Harry. We strive to make the management process as effortless for the owner while keeping them involved.
Experiencia fantástica: GOPM is an excellent property management firm to work with. They manage my Orlando portfolio and has done an excellent job. I highly recommend Will and his team- they go above and beyond and will not disappoint!
Thank you Amit! It's been a pleasure working with you.
Experiencia fantástica: I am very pleased with GOPM. They are easy to work with.
Thank you Sabra. I am so happy we can be of service for your properties.
Experiencia fantástica: I am pleased to share my experience about Greater Orlando Property Management. I have been dealing with Thad Dickman and Management Company for quite sometime on various properties that they manage for me. I can firmly say they arr quick to respond to any requests/emergencies on behalf of the tenants or myself. Ultimately, remedying the situation without timely mediation. As a result I am able to concentrate on my daily duties, while they tend to the needs of my tenants. I strongly recommend them to others who maybe in search of a trustworthy 5 Star Property Management Company!
Experiencia fantástica: I have been using this company since 2019. They offer great service, and I would not trade for any other.
Thank you for your kind review. I cannot wait to get your new property on board and get you a quality tenant.
Experiencia fantástica: We have a portfolio of quite a few properties, and because property managers are notoriously unreliable, we gave a couple houses to 6 different management companies. Very quickly, had rents behind, maintenance not done and evictions needed. Finally found the best by far, GO Property Management. Not only were they the best Cost, but the best service and most honest. They also handled everything from moving tenants in, on time rent collection and Experts at eviction. They were able to get me out of all the trouble… the other Property Management got me into. GO Properties now manages our entire portfolio. It was Pretty easy decision given what’s out there. A+
Is been our pleasure to manage your properties.
Experiencia fantástica: Edna help us in many ways, we received exceptional customer service/support. She is amazingly incredible, she is always available, even if she is on vacation or outside the country, she is willing to help and answer questions. I can’t do anything without her lending hand. It gave us peace of mind … Thank you Edna for all you do…..
Hi Thelma,
Thank you so much for your review as we strive to give better service.
Experiencia fantástica: The assistant is very good with returning messages and calls she is amazing
Thank you Maggy for the kind words and for being a great tenant for so many years. We are sad to lose you as a tenant and wish you the very best! -Jessica
Experiencia fantástica: I definitely recommend this company. I was their tenant for over 3 years. They were super responsible and helped me several times... I recommend this company and thank the team, especially Jessica for everything!
Thank you for the nice review! You were great tenants and we really appreciate the way you treated the home like it was your own. We wish you the very best! Jessica
Experiencia fantástica: GOPM was great to work with. Knowledgeable, resourceful, and responsive. They worked with our family through any issue big or small. I would certainly work with them again.
Thank you for the kind words Jerry. It was a pleasure managing the property for you for a couple of years.
Experiencia fantástica: Renting from Greater Orlando Property Management has been great! The few infrequent times there was any type of an issue in the three years, it was solved in a timely manner! And I find this exceptional because most places I was luck to go two months without something going on. Any time I spoke with anyone that worked for GOPM, (mainly Jennifer and William) they were actually, genuinely nice! It was appreciated and made it so much easier to talk to someone that actually cares. The only reason we moved is because we outgrew the space. But if it came to it on another property in the future, I would definitely rent from Greater Orlando Property Management again! Thank you all for everything!!
Hi James. Thank you for the kind words. We strive to take care of maintenance issues as quickly as possible. And thank you for leaving the place in such great condition. We listed it for rent the day you moved out. If you need a reference, or want to rent another of our properties, you got it.
Experiencia negativa: This management company is AWFUL! They take forever to do any repairs and don't do most repairs. They try to charge the tenants for the repairs when the do finally complete them. My carpet needed replacing for over 2 years. t never happened and now that I have vacated they are trying to charge me for 1/2 of it. The roof leaked for nearly 2 years. Water seeped in the doors and leaked from the roof during Hurricane Ian and Nicole. Part of our ceiling collapsed from the leaking and it took them months and months to repair. When they finally did the contractors left plaster on the walls and carpet. We had our home flooded from the toilet backing up on 4 occasions and water heater in the duplex next door leaked and flooded our home. They took months to mow the lawn! Do NOT rent from this company! They are difficult to get ahold of and work with!!!! Barbara is the WORST. She is rude and difficult!
I'm sorry you had a bad experience at one of our properties. We strive to address all maintenance issues in a timely fashion. Unfortunately, after back to back Hurricanes, Ian and Nicole, we had quite a few units with far worse damage than yours. Including complete flooding. The owner of your property also had other units with worse damage. The carpet was not replaced while you were there, due to you not wanting to cooperate, by moving your items so installation could be done. You said you would pass. In regards to the charges, it was determined at move out that most of the carpet damage was caused by pets.
Experiencia negativa: Absolute worst. Asked us if we could rent for 1 year plus and then a month after moving in put home on market, communicating with Barbra is a pain, and she's rude. They will make things difficult plain and simple
Hi Kyser. I'm sorry you've had a bad experience. It was not our decision to sell the place. We rented it with the expectation the owner wanted to rent it for a while and they have changed their minds. This put us in a bad spot, having just rented you a place that the owner now wants to sell. I will speak with Barbara about keeping it civil.
Hi Kyser. I reviewed all the communications. Looks like Barbara was matter of fact and the name calling and cursing started on your side. We'd like to keep everyone happy here. And we have to accommodate our owner/client and yourself. Please understand Barbara's situation.
Experiencia fantástica: We initially had reservations and fears about taking the plunge into this market, but Will's guidance and reassurance helped us navigate the obstacles with confidence. His steadfast commitment to our success has been remarkable, and we can proudly say that we've made strides in the world of real estate investing thanks to him. We are truly grateful for his expertise and mentorship, and we highly recommend Will to anyone looking to venture into real estate investing.
Experiencia fantástica: Will played an indispensable role in our real estate investment journey, guiding us every step of the way. Thanks to his expertise and unwavering support, our first flip yielded over 30% profit—a remarkable achievement for us. Will's commitment and dedication were evident as he saw the project through from start to finish, and we are immensely grateful for his invaluable assistance. His knowledge and guidance have been instrumental in our success, and we wholeheartedly recommend him to anyone looking to venture into real estate investing. Five stars without a doubt!
Hey Andre. It was a pleasure working with you and you hit a home run on your first flip. Quick and easy and very fast. In and out in less than 3 months is outstanding!!! And with a fat payoff at the end, you really killed it!!! I'm looking forward to watching your success. You will do great.
Experiencia negativa: Never did pest control. Had rats from day one that I constantly had to call a remind them to bait the traps. Had termites for years . He never did anything about the bug problem until I threatened to call code enforcement. He always used the cheapest contractor to do work . My electrical box caught fire. Had to get the city involved to get it working properly. Even though I paid my rent on time and was a good renter he decided to terminate our lease at Christmas time because he was mad that we sought outside help on electrical issues. He never maintained a safe peaceful property because he rented to multiple drug dealers. One year the day after Christmas a house got robbed because of it. We would have left a long time ago if the housing market was better . But we got stuck . So avoid willam Dedelow and his company at all costs. Also the dumpster was constantly over flowing. And he never maintained the lawn care as it states in the lease.
Hi Tiffany Galler. It’s disappointing to see a bad review from you. I believe it is only because we asked you to leave. I have sent pest control to your property on request for years. The rats were outside and baited for several times during your tenancy. Your electrical problem had been diagnosed, quoted, approved and a part ordered BEFORE you called code enforcement. You called because I wouldn't pay for a hotel for you to stay in, though my electrician said the issue was not unsafe. Unreasonable expectations and spite on your part. The drug dealers were not placed by me and I had them removed. We have been constantly upgrading the property and have put over $75,000 in improvements into the building in the last year you lived there, and the labor is not cheap, yet you say we don’t take care of things. Your rent was late 30 times while you lived there and your last month was not paid. Your lease was terminated because you have not been a great tenant and we were ready to do the renovations on your unit and move on to a better tenant. You left the place a wreck and the damages have been billed to your account and if they are not paid, you will be sent to collections. We are happy to see you go.
Please see your move out inspection picture below.
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https://ibb.co/DRRxBfz
Experiencia negativa: Absolute worst rental agency I've worked with. Property management was transferred the month I moved out. Property management claimed damages caused but I had pictures proving otherwise when I moved out. They claimed they did not manage property prior to my move in and could not speak to that. Property owner claimed he could no longer handle it when confronted about it. They proceeded to renovate home, claiming damage (pre-existing as proven by their old rental pictures as well as move in pictures) and installed hardwood floors to "fix" the carpet. Then proceeded to send bill to collections when damages were contested. Home had rats when we moved in, we had to have a cleaning crew come in and actually clean the home. Home owner told us "Welcome to lakeside living" when we told him about the rats. Home owner showed up instead of property management with no warning in the middle of our move and took pictures of our move out, claiming this was left but was gone before we turned over property. Rental agency is is uncooperative, and exploited relationship with Collections agency instead of coming to an understanding based on hard evidence. This is a completely legitimate review of the process they put us through on move out for the owner to take advantage of their management and relation with said collection agency and shall not be removed. Edit to the edited response: The photos highlight the said “damages” I was billed for. I also provided them with images from multiple different listings of the property with this companies water mark on it showing said damages.This companies response to the images is they weren’t there for the initial walk through and couldn’t speak to the condition of the house prior to my move in and the owner said it was out of his hands as this company now managed my move out. Will even went as far as to claim I fabricated the images and uploaded them to the listings I did not have account access for, talk about a stretch. I find it odd a company that never worked with me felt comfortable sending an account they claim didn’t exist to collections. If you’re considering renting, steer far away from this company and any landlords considering this company. For the last time, I have no access to the accounts that had the watermarked photos on them. The incomplete representation of your own business name or your agents doing so speaks more to your attention to detail than anything. You may not be aware of this, because your specialty appears to be scamming on behalf of your clients and accusing said renters of fabrication of watermarked logos (for whatever reason), but you can view cached versions of websites (with enough knowledge, you can use google to obtain it) and discover they were hosted by those same accounts I do not have access to even after you scrub the listings of the old photos and let's be honest I would not have used the term "professionally managed" had I fabricated it. Take it up with your employees or clients, but let's not make false accusations. Regardless of the watermark you've hyper fixated on, the photos STILL exist of the pre-move in damage on these listings, which you turned a blind eye to. Yes, the freshly water marked photos were from before we moved in, absent your water mark when we did so. I discovered the new water marked versions of the old photos when I went to the listing to obtain the photos that a existed prior to the renovation you completed on my move out. Your company facilitated the false collections on his behalf, and enabled him to be "hands off" of any obligation to communicate. My problem is with your company. I simply want to forewarn any potential renters of your shady business practices.
I am going to assume this is Daniel O'Carroll, since I just received notice of a collections balance paid by him on the same day as this review. To be clear, Greater Orlando Property Management never managed the house you lived in, while you were living there. We took over management for the owner after you had left the property. So this 1 star review is undeserved and dishonest. "worst rental agency I've worked with"??? We never worked with you, placed you as a tenant, or collected any rent from you. The owner of the property asked if we could send you to collections for damages. After viewing the property, we had no problem doing this for him. If you had problems with the way the property was managed while you lived there, take it up with the property owner. Your review will serve as notice to our clients and prospective clients that we will work on their behalf to protect their investments, regardless of the threat of bad reviews. This review should be removed. And thank you for your payment. The property owner was happy to hear of it.
Response to review update, beginning with "Property management": Once again, your entire rant is about what happened to you prior to GOPM taking over management. These are issues you had with the owner or previous management. The photos you sent did not make your case. We did do some upgrades at the property, but you were only billed for damages. The amount the owner spent exceeded what we sent to collection. We only bill for damages, not upgrades. The homeowner telling you "welcome to lakeside living" has nothing to do with us. The owner showing up to take pictures during your move out has nothing to do with us either. We never managed this property while you lived there!!! We took over during your move out and never collected even a single month's rent from you. Yes, we do have a relationship with a collections agency, and yes, we did leverage that, at the owners request, and I'm glad they were able to collect. Sending you to collections was the entire extent of our relationship. Your entire post is due to your anger at the owner of the property and has nothing to do with us.
Response to third post. Thank you for reminding me about the water mark you created with our incomplete company name on it. Our photos are not water marked, on our marketing photos or inspection photos, as you can see from any of our listings. If we did water mark them, we would use our complete company name, or our logo. In the email you sent with photos, you said they were from when the owner initially showed you the property. Once again, we took over at the end of your lease. We did not rent the property to you. Your account was sent to collections at the direction of the property owner and the charges were his decision, not ours. Your complaint is with him. We only facilitated it for him. I understand you are upset after giving up on fighting the collections battle and want to lash out. But you are directing your frustrations in the wrong direction. Once again, thank you for your payment.
Response to latest edit, beginning "For the last Time." I'm sorry you had such issues with the owner of the home. "For the last time", we were not involved with this property until you were moving out. And yes, we did facilitate sending you to collections for that owner. We are always happy to assist our owners in matters like this.
Experiencia fantástica: This is the best Property Management I have had to date. The staff is caring, and very professional in every aspect. I highly recommend them.
Experiencia positiva: Great renting a property through this company, will certainly recommend. We appreciate you all. Lived in this home for nearly 3 years and made the best memories!
Experiencia negativa: Our home, managed by Thad Dickman, was without hot water for nearly 2 months and has been without heating since we moved in in July (4 months). GOPM and Thad Dickman made a "temporary fix" of our hot water, but never gave us a proper solution, leaving us with an improperly maintenanced gas heater. Despite a case being open with the city code enforcement agency and multiple attempts at contact with GOPM -- both by the residents of the house and the code enforcement officer -- we have not heard a single thing from GOPM since September. Absolutely DO NOT work with Greater Orlando Property Management if you want to live in a property that is legally up to code and safe to inhabit.
Unfortunately, we earned this review and I'm sorry for your bad experience here. We are based out of the Orlando area and Gainesville proved to be a bit too far for us at the time. The property owner left us with a mess of issues to resolve and we struggled with finding vendors and the distance to the property. Thad actually does a great job for us and we are very happy with his employment here.
Experiencia fantástica: Definitivamente los recomiendo al 1000, la atención, la comunicación y rapidez con la que trabajan, me parece excelente de verdad que estoy satisfecho con el apoyo brindado por el equipo... sra Enma y Jessica mil Gracias... ! Hicieron que esta tramite de renta de mi nuevo hogar fuera tan ameno y agradable
Thank you Yoselin for your trust on us
Experiencia fantástica: Cannot fault the experience received, ultra professional here.
Thank you very much for your trust on us.
Experiencia fantástica: Very satisfied with their help as I get my start in real estate. Will and his team are a pleasure to work with.
Experiencia fantástica: Dealing with them was smooth..They were professional and made things easy..I am busy and do not have a lot of spare time so that was a huge help..Edna was a treat to work with..Highly recommend...
You are more than welcome Rick.
Experiencia fantástica: Great company. I’ve been a tenant with them for 1 year. Never had any problems with management attending to any issues I’ve had with the home. They have responded to All my request without major delays. They work with you and assist you within a reasonable time.
Experiencia fantástica: GOPM is such a pleasure to work with. They handle everything quickly and professionally. They keep rents competitive with the market.
It's been a pleasure working with you as well Bonnie.
Experiencia fantástica: Our company has tried most property management companies across Orlando, with very frustrating, not very professional and expensive eviction mistakes. We started slowly with 2 properties that William at GO property manage. Now, 7 years later we have more then 50 properties under management with him and his team. Maintenance is critical to keep good tenants. They were both quick to respond to tenants needs, had a professional job done, at the least expensive route possible. Exactly what we’re looking for. Property turn-over was reduced almost 40% the first year which made a huge difference to our bottom line. By staying on top of tenants, and working with local government programs to assist, we had only a 8% delinquency over coronavirus pandemic. Eviction are inevitable over a long enough time with rentals, and when there is no other option, William Took a tough, but fair stance and with his legal team had the tenant out and Keys back in Our hands in about 3 weeks. The main reason we have grown so much with GO property is the Communication, and transparency every step of the way. There is a Lot of money at stake and that’s essential for us. Also we liked the Easy to understand statements, and go over-and-above for both Myself, and my Tenants. All at the LEAST Expensive fees of any company I’ve tried. It’s critical to do your research and not gamble on a property management company. From everybody at my company, Equity Pro LLc, we are Happy to Highly recommend William, Jessica and GO property management. A+
Thank you so much for your kind words Karen. We appreciate you taking the time to share your experience with us. We strive to maximize our clients investments and keeping evictions low, making turn-overs quick and keeping tenants happy and staying in place is key. It's been a pleasure working with you and growing our companies together and we look forward to working and growing with you for years to come.
Experiencia fantástica: Will and his team are amazing to work with, he is a numbers guy and that is what you need when investing in real estate. He is easy to work with and always responds to any question you might have. I highly recommend him, if you need a property manger that you can trust go with Greater Orlando Property Management. He is a rock star!!!!
Thanks Matt! I was happy to help you with your first real estate investment and I am looking forward to doing it again as soon as you are ready. The first one worked out great and it looks like you'll be able to take out everything you put into it after you refinance!
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