Delkap Management Inc

Experiencia fantástica: Using Delkap to manage my buildings in the Bronx NY I have dealt with numerous management companies in the past and I can honestly say these gentleman are by far the most responsive and a pleasure to work with highly recommend.

Experiencia fantástica: I don’t usually write reviews but I own a few properties and deal with management companies quite often. Delkap actually acknowledges your calls and emails. The property manager is more than accommodating. She has called me on weekends from her private cell and always answers emails promptly.

Experiencia negativa: Everything the previous reviewer said is correct. The management doesn’t care about their tenants. Instead, they rather not validate the concerns and have people inflate the reviews to hide the truth. AND BEFORE THEY TRY TO DISCREDIT ME. I am a tenant, I live in their buildings and I have an apartment number. They like to discredit reviewers with low scores by saying they do not have any documentation of the reviewers. But why would they give you their information when you guys have a history of retaliation against those who speak out?

Experiencia negativa: Funny reading through these reviews—many appear to be written by people affiliated with the company, which explains the inflated ratings. Delkap Management consistently mismanages buildings, issues excessive fines with little explanation, and creates unnecessary financial strain for residents. Communication is poor, accountability is nonexistent, and concerns are routinely dismissed or minimized. The culture feels less like professional property management and more like reliving the worst parts of high school—cliques, power trips, and zero accountability If you enjoy being gaslit, nickel-and-dimed for nonsense, and watching your building decline while being told it’s your fault, then this is the company for you. Otherwise, look elsewhere

Experiencia fantástica: DELKAP Management took over our building almost two years ago and the changes they have made are remarkable. From cosmetic changes, better financial management, and dedication to the shareholders. As a member of the board, it has been an honor to work with them, learn from them, and have them manage the building. I feel safe knowing my investment and home is in their hands. Lucy and Allison are always helpful and informative. And the others in the office are always a pleasure to speak with. I highly recommend DELKAP Management.

Experiencia negativa: They have bad business ethics and just care about charging more. Unhelpful management and rude after closing the deal. I’m regretting getting my apartment managed by Delkap. Please don’t make the same mistake of thinking that you won’t need the management company after finally closing the purchase, they will make you regret making one of your biggest purchases you ever have to make. DO NOT DO YOU BUSINESS WITH DELKAP, TRUST ME!!!

Experiencia fantástica: We hired Delcap to manage our NY portfolio and it has been one of the best decisions our capital group has made. They are incredibly hands on and have handled any issues with professionalism and expediency. Worth every penny we've spent so far.

Experiencia fantástica: We recently hired Delkap to manage our property in Queens, and we couldn't be happier with the results already. Highly recommend!

Experiencia fantástica: This is the best management company I have ever worked with. I bought a condo that they are managing, and their application process was seamless! Stacy was very responsive, helpful, and most of all delightful. The lender needed something from her and she promptly completed it and was very proactive in doing so! I also am renovating my apartment before moving in, David is the property manager for the condo. He is always available, very knowledgeable and resourceful. He’s there to protect the association and the owners. He’s very quick at approving things, and is very well rounded in all aspects of the condo and regulations. Very good guy! Highly recommend this property management firm for all buildings!!

Experiencia negativa: The worst mangagement company ever. Always increasing fees will do anything to screw the owner HOW CAN GET RID OF THEM? LETS WORK TOGETHER

Experiencia fantástica: We've had an outstanding experience working with Delkap as our co-op’s managing agent. Their team is highly responsive and knowledgeable!

Experiencia negativa: The company will not stand behind you. They are willing to throw you under the bus for money. Whether it’s fees, retaliate when you ask for things and also will tell you that if any work THEY hired damages your apartment, you’re responsible for it. Does that sound like a company that you would want to have as your management? I have complained numerous times about my neighbor who makes continuous noise. From 9am to 1:30am sometimes pass that. She is a neglectful mother because she lets her child run back and forth, drop things and fall on the floor constantly. She does not care if her child whines for hours (the most was 2 hours). Sometimes you can hear her scream at him to “shut up” “be quiet” I have complained about this issue to management a LONG time ago. At first, I did the civil thing and tried to speak to said neighbor. Said neighbor is aggressive and believes that she has to right to do so. From there I went to management with audio recordings, 311 police complaints and even logged incidents. However DELKAP refused to get involved and figure a solution for both of us. Instead they told us “we must settle it amongst ourselves”. Which is NOT a way to treat a shareholder. There was a poor attempt by delkap to take over again. They asked for documentation. That was in NOVEMBER, there has been no talk or report back. Another waste of time. I have been living with Air Pod Max headphones on my ear for two years now. No repercussions to the antagonist. They get to do whatever they want. If you want to live with a company like this that doesn’t take care of their shareholders, who makes members of the board to fake five star reviews in order to boost their review score.

Experiencia fantástica: Had a situation where Delkap really helped me with my problem. Stepped in and corrected my issue promptly and timely. Thank you for your help.

Experiencia fantástica: Excellent customer service very helpful with our rental building

Experiencia negativa: This is what they consider fixing sidewalks and shoveling snow. Constant cutting corners but still collecting 13 months of HOA fees. Poorly run management company who negligently ignores notifications of neighbors committing crimes.

Experiencia negativa: Terrible company that does not provide any service but takes money from residents. They claim low HOA fees but they do things like charging 13 months and raising fees when they feel like. They will discriminate against you if you are young and new to a community. Each railing in our community has been rotting and unsafe for 7 years now with no repairs in sight. If the pool isnt green, it will be closed for something else for extended periods.

Experiencia negativa: second review - if you're a building owner, who is looking for a management company - this company isn't it. Steer clear from them, they are horrible! first review - Absolute incompetence. No accountability for their ongoing mistakes. Losing money on behalf of the Co-Ops they manage affecting the owners & still no apology. No attempt to correct their ridiculously poor management. Utterly useless from entry level to the head honchos! They fail to respond. After 15 emails they might respond but it's with inaccurate information & impolite. The staff are incredibly rude and have no idea what they're doing.ve, unprofessional, and rude.

Experiencia fantástica: DELKAP Mgmt.Co. is the best thing that has ever happened to our building in Rockaway Park. Since hiring DELKAP only 6 short months ago, DELKAP has made more improvements than previous mgmt. had in 25 years. Previous mgmt.consisted of one man who was easily manipulated by a few and side deals were made with some members of the board, completely unethically.The building itself was filthy, nothing was fixed, and it was totally neglected. DELKAP stepped in and immediately started work. They got an engineer and reliable company to fix the leaks we have been plagued with for 30 years. This work will begin after getting permits and is expected to start by the first week of October. They replenished a nearly empty reserve fund, acquired a new mortgage at a better rate, paid violations that had been accumulating for years, and sold an apartment that lay vacant for over 20 years that we could have been collecting maintenance on. Previous mgmt. led us to believe the apt. could not be sold as an apartment(don’t know why).Along with these major accomplishments, DELKAP has also fixed so many things in the building. Fire doors that didn’t open were replaced, emergency lights broken on every single floor replaced, improved cleaning of the building, the list goes on and they are just beginning. It is an absolute pleasure to have a company that cares and is doing everything they can to keep costs down.Contrary to a different review, here are the facts. There has not been one fee of any sort charged to residents whatsoever, DELKAP has used our own vendors unless we asked them for a reference. As far as unnecessary repairs being made (are safety issues unnecessary?). DELKAP communicates with residents every day. This is the first time EVER that residents have had someone to listen to them and take action to resolve or repair an issue. In the past, complaints and concerns fell on deaf ears and were ignored. I think we are very lucky to have them and they will be an asset and long awaited positive change for our building. 5 stars for sure! PMc

Experiencia fantástica: I've been a shareholder & board member at my coop for many years and saw both sides of the fence. In my opinion Delkap is one of the best managing agents we've had. They've gone out of their way to maintain our property & take care of any emergency that may have occurred regardless of day or time. They knew the right people to come and resolve our issues as quick as possible. In my opinion you cannot remain in business almost 40 yrs if your not serving your clients effectively. I highly recommend their services to anyone who may ask me.

Experiencia negativa: The new management has turned this building into a place of tension and negativity. They’re more focused on boosting their ratings than actually supporting the tenants. Their behavior is immature and unprofessional—they deliberately create rifts between neighbors, leading to a toxic environment. It’s frustrating to see them prioritize their image over the well-being of the people who live here. I wouldn’t recommend this place to anyone looking for a peaceful and supportive community.

Experiencia fantástica: I give 10 stars to Delkap company, you are a dream come true to our Building, I live in Rockaway building for more then 20 years and this is the first time I see so much improvement in short time, we owners are so happy for all the changes, thank you so much for all the good work.

Experiencia fantástica: I was concerned that this was our management company after seeing all these reviews but when ever I’ve needed help they’ve been extremely helpful and kind! I have always brought my issues to the board specifically the president and they've been dismissive and even threatening when residents are making complaints which is unsettling as the president is a law enforcement officer but Delkap has been great at trying to help I've seen good changes

Experiencia negativa: Since taking over management of our co-op they have secretly increased fees without consulting, made unnecessary changes in the building, try to use their own companies instead of who the co-op has used in the past (who happen to charge more). They do not work with residents to improve issues.

Experiencia negativa: I was applying to purchase an apartment from a co-op they work with on Alderton Street in Rego Park for my mom. She was buying, I was dealing with them. I truly cherish the 3 months of time it took them to process our application, only to end in a denial (full cash purchase and my mom is a nurse making 6 figures). I will miss the calls to my mom by the verification company they hired asking one week on a Tuesday if she owns her house, and calling the week after on a Thursday to ask if there is a mortgage on the house, when they have (and we paid for) full access to her credit report. THAT'S VETTING! I also loved how they never returned me a money order I sent them with the application, which they were supposed to refund me after a denial, only for them to tell me that I never sent it. I mean, if anything else was missing you know I would hear about it, but why let money slow down the application process. I really am sorry it didn't work out between us. How are we to sell an apartment without a board and a management company that takes over 3 months to process an application and be so detail oriented? Where will we find people like them to be behind us and deny delinquents that are trying to purchase our asset? By the way, I wanted to let you know that we got approved for a purchase of another co-op. It took a measly 1 week for the new co-op board to review our application, 2 days to schedule an interview and we got an answer the next day! This new co-op board, I swear to god, they don't vet very well. 2 weeks is WAY too short of a time to spend vetting someone who is paying over half a million dollars full cash for shares in a co-op and works as a nurse who makes 6 figures a year. This is as sarcastic as I can put it.

Experiencia fantástica: I've been using Delkap to manage my property and have been thoroughly impressed by their professionalism and efficiency. They are always quick to address any issues that arise and are very communicative. Highly recommend them if you're looking for a reliable property management service.

Experiencia fantástica: Great people to work with

Experiencia fantástica: Very pleasant experience..Great service..Thank you.

Experiencia fantástica: Great company 5 star customer service.

Experiencia fantástica: I have a property managed by Delkap and so far I can say they are very hands on. My super is great and they always answer my calls or emails when I have any questions.

Experiencia fantástica: I got help I needed

Experiencia fantástica: I am currently on the board of a condominium that Delkap has recently assumed all responsibilities with regards to our building's overall management. Have to say this has been by far, the easiest and best experience I've had working with a property management company. Allison and Lucy visited our property site, were extremely knowledgeable in their respective fields and eased all of our concerns in our building regarding our new transition. They really listened to us and have delivered since our initial meeting. It's nice to know that Delkap can be called on any day or time of the week. Keep up the excellent work and thank you!

Experiencia fantástica: Our condominium board in Kew Gardens Queens, recently made the decision to switch management agencies, opting for the services of Delkap Management Agency. The decision stemmed from a need for a fresh start, as we sought a company that could effectively handle our property management needs with a renewed sense of commitment and professionalism. One of the standout features of Delkap Management Agency is their recent overhaul of staff, signifying a commitment to change and improvement. The new team members have proven to be both knowledgeable and efficient in their roles. The transition was seamless, and the agency has demonstrated a commendable level of dedication to their clients. One of the crucial aspects of property management is financial responsibility. Delkap Management Agency has exceeded our expectations in this regard, managing our finances with precision and transparency. Their attention to detail and adherence to best financial practices have instilled a sense of confidence in our board, alleviating concerns that may have lingered from previous experiences. Additionally, the agency has taken charge of coordinating necessary repairs and maintenance for our properties. Their proactive approach ensures that issues are addressed promptly and efficiently, minimizing disruptions and potential long-term damage. This level of responsiveness is a testament to their commitment to client satisfaction. What truly sets Delkap Management Agency apart is their exemplary customer service. From the initial stages of our partnership, their team has been consistently responsive, approachable, and attentive to our needs. Any concerns or inquiries have been met with swift and effective responses, instilling a sense of trust and reliability. In just a short time working with Delkap Management Agency, our board has witnessed a positive transformation in the management of our property. Their professionalism, attention to detail, and commitment to excellent customer service have renewed our confidence in entrusting them with our business affairs. We look forward to a continued partnership and highly recommend Delkap Management Agency to other condominium boards seeking a fresh and reliable approach to property management.

Experiencia fantástica: I've lived in a Co-op that Delkap has managed for many years. Luckily they have changed management and what a difference! The office manager Allison is polite, professional and takes care of everything. All the departments have upgraded and are dependable and knowledgeable. Great management company!

Experiencia fantástica: I just moved into one of the co-ops that Delkap manages and all I can say is the staff is exceptional . Everyone I have encountered is very helpful At first, I was scared since I saw some of their reviews but it seems those employees no longer work for this company. Thank you Delkap for your kind and helpful transition into my coop!

Experiencia fantástica: Working with Delkap has demonstrated that by here are still great management teams willing to work through challenges and dinf solutions for shareholders, residents and owners. A solid track record in Queens and throughout New York’s coastal communities. Theo's type of devicetion from the back office staff is stellar and the property managers are able to answer questions when you call. A very detailed and well managed management company! Highly reccomended!!

Experiencia negativa: I sold my apartment and haven't looked back and mainly due to Delkap Mgmt's lack of management.

Experiencia fantástica: Thanks so much for all the help over the years. Will recommend to friends and family!

Experiencia fantástica: Loved my time living in their managed building. My super was amazing, and my property manager answered my calls and e-mails right away. Thank you Delkap.

Experiencia negativa: The worst service ever

Experiencia negativa: Wish I read the negative reviews sooner. Sadly, I agree with all of them. Actually the reality of dealing with Delkap Management is much worse than described. I can’t believe a company like this is allowed to be in business. Shameful for the way they treat owners. It’s like they are on a power trip and hold us hostage with threats of fines. I’ve been overcharged and fined in error multiple times and without warning. Fighting to get billing corrected is exhausting. The attitudes and rudeness is astonishing.

Experiencia negativa: They are the absolute worst when it comes to managing coops! They love making up their own rules and overcharging shareholders in hopes that no one every speaks up. Stay away from them please!

Experiencia negativa: Called over 10 times for my deposit money to refund, the money never came, it always come excuse. Their financial department definitely needs an investigation.

Experiencia fantástica: Thorough, courteous, attention to detail. Keeps very detailed books. Numerous contractor relations.

Experiencia negativa: This Management office is abosuletly the worst not to mention the fact that during the storm the cheap door the provide blew off and i called 3 times and all they said was if there is time someone will come then the manager rudly with no respect slammed the phone then a month and half later she sents 3 working man without notice to me or my husband and randomly in the middle of mi day I have 3 men looking from the roof into my apartment I thought they were breaking into my house because she didn't notify me of it nor took the time to at least leave me a note in my house.

Experiencia fantástica: I've spoken with Sofia a number of times and she has been extremely helpful each time. Dealing with apartment managers in NYC can be a real hassle, but people like Sofia make things 100% better. Please continue to employ people like her Delkap.

Experiencia negativa: The absolute worst. Slum lords of Queens. Do not rent from a building managed by this company. They allow building violations and safety and health hazards. They do not return phone calls and they engage in Lack of good faith secretive business Practices,

Experiencia negativa: Poor management and in my building run by these people have no one to call in my buildings on-site management office as people keep quitting the secretary position causing the office to be closed and make it harder to fill the laundry cards. It's ridiculously not funny.

Experiencia negativa: If I could give it a zero, I would. TERRIBLE customer service. Joei is a very rude individual, who clearly does not like her job. I am not sure how they allow someone with her personality still work there. She has laughed at me, mocked me, and hung up the phone MULTIPLE times on me, after insulting me, and laughing at me. She refused to respond to any of my emails, unless I cc'd my attorney on it. Honestly, I don't know how she still has a job. NO ONE in customer service should be allowed to mock someone, insult them and humiliate them on the telephone.

Experiencia negativa: They are THIEVES!!! They will charge you double for security and not return it. DO NOT rent with this company. I repeat! DO NOT rent with this company they will rip you off! They owe me $4000.00!!

Experiencia negativa: I don't know the names of the two people I dealt with when I called but they were very rude. Dismissive and eager to hang up. Poor people skills. They must hate their jobs.

Experiencia negativa: Christine is the worst ever!!!

Experiencia positiva: They were really a pleasure to deal with. Now that I live in NJ in a different apartment I realize how good they really were. I'm sure rentals are a pain, but seems like I never get change now unless I ask the super and follow him around until he finishes it or threaten to withhold rent. Never had to play any of these games with Delkap.

Experiencia negativa: Delkap Management doesnot care about people , they only care about money and take advantage of the law of NY to Bully people , they dont work , they dont answer phone , messages , letters , they just simply send the summon from their Lawyer !!!! I think that the only way they make money ! , we can NEVER talk to Delkap managemnt or Board or their Lawyer for the problems we have had for 15 yrs . How? we dont have right totalk to them ? The Law only to protect them ........ I dont think so , They act ,they bully us as in the Communist country ........ most of the owneers in my Building very angry , but we dont have money to pay for our Lawyer , so DK and their Lawyer have free time to do their Trick with NY Law . We have to bring ours story to NY Times or NY Newsday sometimes . Im not good in English (that why they Bully me ) but I will ask my neighbor to do for me .This is America , I dont think their act can continue to be exist ...............