Kent Miller - RE/Max Advantage

Experiencia fantástica: Since I move into our my home I love it and if you have any problems they will come and fix it the maintenance man is excellent the people in the office are great and polite and friendly if you are looking for Real estate choose them. Kent Miller RE/Max Advantage check them out you can't go wrong. They will find you a very house that you can turn it into a home.

Experiencia negativa: Last week, I scheduled a tour with an agent for 4:30 today. I was told she would call to confirm day of. I didn’t hear from her today so I called this morning and again late afternoon to reconfirm. No answer and voice mailbox was full. I arrived at the property and called again. No answer. I noticed the sign had an additional phone # to the one I’d been given, so I called it and my agent answered. She gave me a long sigh and “ugh” and said someone was approved for the property that morning. She said sorry and I said that’s okay have a good— cut off because she hung up. I’m not asking anyone to kiss up to me but it seemed kind of crazy even by my standards

Experiencia fantástica: 20 year professional

Experiencia negativa: I have been reaching out to this property management for years trying to get the owner at 979 olde town court to cut these overgrown vines and trees away from my property to no avail. I have explained to Kent Miller that the trees have encroached onto my property by several feet and all I have gotten over several years are statements that it’s the tenant’s responsibility and when there was no tenant, empty promises that bids were being obtained to get them cut down. It’s now almost 9 months later from the “bid” conversation and the trees are still there. I think once the tall one in the middle starts to lean and possibly falls onto one of neighboring properties is when something will be done but by then the owner will be responsible for so much property damage, property management will wish they had gotten this taken care of sooner.

Experiencia fantástica: I received excellent service from Ms. Cynthia B. She was respectful, attentive, and provided outstanding customer support by answering all of my questions thoroughly. The best!

Experiencia fantástica: We highly recommend RE/MaX if you are looking to rent. Our family relocated from California to Georgia last year. Moving was already difficult as it was. However, the team at RE/MaX, specifically Jennifer, made it easier for my family to move into our beautiful and cozy rental home as soon as possible. Since living here, maintenance has been great, our neighbors are awesome and we have no issues. The application process was smooth and quick. Jennifer provided excellent customer service. She went above and beyond to make sure we completed and submitted all the required documents needed in order to secure the house. In addition, Jennifer was very professional, knowledgeable, patience, communicates well and very reliable. We love working with Jennifer. Overall, our experience with RE/MaX was outstandingly excellent!

Experiencia negativa: I was approved then denied after I tried to transfer application to another property. The front desk lady Jennifer than brung up my credit was lower in reality I had to dispute things off my credit and she used an old credit report when I first applied against me after I told her that wasn’t my recent credit report all she had to see ohh my bad. I will be filing a report on better business bureau as well I felt like I was discriminated against.

Experiencia fantástica: Ken is a very kind and respectful person.

Experiencia fantástica: Couldn't ask for better help, made getting a home earlier than asking my wife what's for dinner! I enjoy the staff and hopefully many years of hard work will pay off for both of us.

Experiencia fantástica: Very professional and knows his stuff. Kent does REO too!

Experiencia fantástica: OK

Experiencia negativa: I've been at this property for 9 years. I've never paid my rent late once. I'm a good renter, but if I could find somewhere else to go, I would run. Sometimes maintenance is great, sometimes it's awful. My dishwasher has been broken for 4 1/2 months, still nothing. It's the second dishwasher that's taken months to fix, with zero communication. When this dishwasher was installed, it wouldn't fit in the hole. This took a couple more months to resolve. When it was finally installed, the solution was to cut part of the countertop and tile floor out, super attractive. My front door is literally rotting, crickets. Now my kitchen sink is completely clogged, with standing, stinking water and I got an email saying they're waiting on the owners response, awesome...

Experiencia fantástica: Good people to rent a house from or townhouse

Experiencia fantástica: Mr. Miller and Christa was wonderful. I ran into an issue in the beginning of my process but Kent was very professional and went over and beyond to help resolve my issue. Christa was a breath of fresh air as well. I have recommended my co workers to Re/Max. Thanks Ken and Christa.

Experiencia fantástica: Thanks so much to the staff at this location. Their patience during my move is above superb. Loving my new home. Keep up the great work you do. Veronica went above and beyond. You are a gem. Thank you Kent Miller for allowing me this opportunity.

Experiencia negativa: I paid the money qualified and it was still a long hold up.Then I was told I wasn't qualified No

Experiencia negativa: GET VERONICA SOME HELP!!!. She don't respond and will schedule a showing and cancel hours before did that to me twice for 2 different properties. I had several questions due to I've just been scammed in my current home, so I just wanted to be sure this was legit. NO response and one place is gone, the other is still on the site but every time I try to make an appointment to view the residence Veronica will cancel she has done this twice. Please get her and assistant. Because she is really making Remax look bad!!!!!!

Experiencia fantástica: KENT MILLER TO THE RESCUE!! I was in a property situation that had gone wrong. However, I prayed about it and then began searching for a realtor. I came across Kent Miller RE/Max Advantage. Although I had never communicated with anyone from (nor about) this company before, I felt impressed to call. Mr. Miller answered, listened to the details, and stepped in like a true gentleman. (I felt as though we had known each other for years). He assisted me through a major part of the complication and I handled other parts. Once all of the tangles were undone, I told Mr. Miller that I was ready to sell the property. He walked me through the process, supplied repair technicians (where needed), made negotiations on my behalf, obtained immediate offers for my property, handled operations, Kept me in the loop, and was there for me to the end. His professionalism is impeccable and I am truly grateful for his service. With all of that said, I send a personal "Thank You" to Mr. Kent Miller and his team for their hard work. I HIGHLY RECOMMEND KENT MILLER RE/MAX ADVANTAGE for all things real estate. They know all of the ins and outs of the business and will get the job done!!

Experiencia fantástica: I'm surprised to see some of the reviews that people are writting but i must say my dealings with Remax Advantage has been great so Far when ever i text Veronica she responds within hours or the net working day if it is after hours but she responds the maintenance department can be a little better but overall they rock and reach out sometimes just to be sure all is well and for that alone i would refer any all to this company keep the good work up from a happy tenant

Experiencia negativa: I just moved in with them and me and my baby have been without ac for 3 weeks and no one is responding or seems to care

Experiencia fantástica: Great team !!!!

Experiencia negativa: Veronica is very unprofessional. I applied for a townhouse. Obviously I met the requirements, which is why I was given a date and time to view the property. Last Friday, one hour and a half before my appointment time, I received a text saying my showing was canceled. I found it odd, seeing as how I just confirmed via text 15 minutes prior. Thinking the text was generated in error, and after several phone calls made to Veronica with no avail, I still showed up to the showing. I arrived at 330,the viewing was scheduled for 4pm. After countless unanswered phone calls and text to Veronica for a more in depth explanation as to what was going on, instead of relying on a genetic reply, I left at 4:45. She finally rejected my call with a text message that said, "It's cancelled, sorry". Cancelled because it's been rented, or because of other reasons? I even replied back telling her I was still interested and I was deposit ready. No reply. And the listing is still available SMH.

Experiencia fantástica: Kent and Veronica are Great they helped me get my rental property!!!

Experiencia fantástica: I definitely recommend working with this agency for real estate and property management services and I absolutely LOVE working with Veronica Viruet as my property manager! She is excellent! Communication is clear, she's responsive, thorough and selective. Living in CA and having a rental in GA, I have no worries working with her. As a whole, I have really appreciated my interactions with the whole office. I had an opportunity to meet Kent last month and he was informative, communicated well about the current market and is clearly knowledgeable about investment real estate. Christa and the other staff I've been in contact with are great as well and I trust this group to keep me in the loop, keep my rental running and keep my tenants happy!

Experiencia fantástica: Been renting from them for going on 3 years we love this house and love the landlord we got off on the wrong foot with remax at first however biw we get along great and love being here l..... !!!!!

Experiencia fantástica: Our agent Veronica Viruet has been great and very hands on from the start. Any concerns that we have had she has worked diligently to address them. If you’re in search of a kind and professional agent we’d highly recommend her.

Experiencia fantástica: My wife and I have been renting our home from Kent Miller at Remax and couldn’t ask for a better experience. Smooth move in process with very little hassle. When they found out we were expecting our first child they have gone above and beyond to address minor upkeep of the home. From signing the lease with Allen, to Christa in maintenance we are more than pleased with our customer service. The Kent Miller team has been more than accommodating. We recommend them to anyone looking to rent or buy a home!

Experiencia fantástica: My Overall experience was AWESOME! My agent Veronica Viruet provided Excellent Customer Service from beginning to end. Veronica was very Professional, Knowledgeable, Always Puntual and Accessible at all times even After Hours. There were a few hiccups along the way, but she went Above and Beyond to meet all my Needs and Expectations. If your looking to Rent or Buy with Remax, please ask for Veronica all your Expectations will be met.

Experiencia negativa: I'm still waiting to hear from someone.

Experiencia negativa: If I could give this management company a 0 I would. It is by far the worse I have ever dealt with. The staff is unprofessional (Crystal). Upon moving into this home I had so many things wrong. To be honest this home was not ready to be rented. When you put a request in for repairs it takes weeks to get somebody out. I’m not sure who these bootleg people are that they send out. They can never complete a job. They start, say they’ll be back and never show. I reach out to Crystal and asked when is the guy coming to finish the work l, she say she will check. 10 days later she hasn’t reached out to let me know anything neither has the tech showed up. In her opinion nothing is an emergency. She Is never empathetic or apologetic with me. Her response I can’t control the techs schedule. You may not be but you can at least follow up with me and let me know. It’s horrible. I wish I had read the complaints before renting this place. They need their on maintenance team instead these people that have other jobs and is doing their maintenance when they get off their other job.

Experiencia negativa: I applied for a property that was reasonable pricing and was denied supposedly for bad rental history but when I went to request for the report there was no bad judgment nor evictions on me at all no criminal record no nothing. Everything was clean so that was bogus and so was this agent

Experiencia negativa: Totally disgusted, I was assured upon move in my yard would be cleaned. There are trees down, see gum balls, leaves and branches everywhere. I have heard nothing. The deck is rotting, nothing. The light doesn’t work, nothing. Holes in the walls. Nothing. They have their money though. The owner even came by and nothing. I’ve been nice and patient. I would give zero stars if that were an option. I wouldn’t recommend at all.

Experiencia fantástica: Re/Max are the best for Rental Property. I never had a problem that they couldn't solve.

Experiencia negativa: They are absolutely horrible!!! They had an open house .. multiple people showed up but no one came out to open the door ! They called one person and said that they will no longer be coming out to show the house because no one confirmed when indeed everyone there confirmed! I do not recommend anyone to utilize their services!!!

Experiencia fantástica: Great company, always there when you need them.

Experiencia negativa: The maintenance process is horrible. When I first moved, it took them nearly 7 days before I could have my hot water connection fixed. Most recently, power to the lower half of the basement went off (where it contains the a/c unit and water heater), I reached out in writing, only to be told that they are waiting for the owner's approval. Me and my 2 year old daughter is having to stay in 89 degree temperatures inside of the house at night and much higher temperatures during the day. Once this contract is up, I'm running out of here!

Experiencia negativa: I've been working with one of the agents here by the name of Mike who has been extremely unprofessional since the first day he 'showed' me a property. The 'showing' involved him sitting on the kitchen counters in the home as if they were his, telling us to look around, while he sat on the phone gossiping to whom I assume was a coworker the entire time. After my rental app was denied I inquired with this 'professional' about the reasons why and what some possible options were for me to which he shortly became irritated with the conversation and proceeded to call me and tell me very condescendingly about my credit being 'janky' and 'sketchy' cutting me off several times throughout the conversation. When I told him about how unprofessional he was being he proceeded to tell me I was catching an 'attitude' and hung up in my face. I would not refer anyone I know looking to rent a property or looking for a management company for their property to go with this company. If they are lacking in one area of business they are definitely lacking in others. Mike needs to be trained better, his communication skills are similar to that of a six year old.

Experiencia negativa: Purchased my home but I wish I could have chosen a different real estate agent. Knowing what I know now...I know what to look for in real estate agent. Be aware of john Butler and his brother...fast talkers and inconsistent

Experiencia fantástica: One of the best places I have rented from I highly recommend them

Experiencia fantástica: Got a rental property here. All is well.

Experiencia negativa: I am a tenant in a property managed by Remax Advantage Jonesboro for 1 1/2yrs. I have paid my rent on time and before time, per their records, had no problems with neighbors or anything. I have allowed certain things to go undone in the duplex because I know it's an older property such as delapitated or decaying foundational boards under the kitchen, cracking paint around the ceiling, rotted wood from previous termite damage on the roof at porch, Windows that leak inside when it rains, and front door that when it is closed you can see outside however today's level of disrespect by Allen, the owner of Remax Advantage Jonesboro and his team, I will not allow. Today, I went into the office to speak with someone about my vacating the property once my lease was up, I got the dates wrong while I spoke to Micheal. I left and received a call from Allen once I left the office about the date I stated I was moving out. He told me I needed to write a letter stating that I was vacating. My error was that I asked him the purpose of the letter since I had already given verbal notice to "Sean" and my lease was going to be up so I didn't understand. I didn't realize Allen had put me on speakerphone where there were two other people in the room. One of people said "you don't even know who you talk to because there's no "Sean" here so that's why you need to write the letter." I told them that I had just seen & spoken to the person and could describe him. At this point, there were three people, two men (Allen & Michael) and a woman, talking at me in a conversation that was suppose to be private. Michael, then mispronounced my name and I corrected him then he did it again on purpose, they laughed then Allen says in response...his name is Michael but he goes by Mateo. I let them know that I didn't appreciate being talked to like that especially since I have been a great tenant to them. Allen looked at the record and said yes you have paid your rent on time. They were talking over me and this was all because I asked a question about the purpose of writing a letter since my lease was expiring anyway. I was attempting to gain understanding which I stated several times during this call. And eventually I was hung up on by Allen, the owner. They were very unprofessional, rude, childish, and condescending. To be laughed at, talked down to, ganged up on, and disrespected like I was today was very disheartening. If this is how the people who do pay their rent on time and before time are treated...I can only imagine how those who don't pay are treated.

Experiencia negativa: Nothing good to say right now, so, i am finally going to listen to Mom and not say anything. 1☆ sums it up

Experiencia fantástica: Remax is a great property management and realty company. Rita and Kent are great people to deal with. Josh Johnson All Pro Rooter

Experiencia negativa: Three days no air conditioning. This sux.

Experiencia fantástica: Good rental property

Experiencia fantástica: Wonderful customer service and the maintenance is the bomb. They try to schedule any maintenance quickly and the maintenance personnel is very knowledgeable, quick and courteous.

Experiencia fantástica: Great experience, everyone is knowledgeable and very helpful! My agent of choice is Mrs. Elizabeth, ask for her :)