The Sue Sasseville Team, Keller Williams Citywide

2001 Crocker Rd #200, 44145, Westlake

Top producing Real Estate Team serving all of Northeast OH

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Photos of The Sue Sasseville Team, Keller Williams Citywide

The Sue Sasseville Team, Keller Williams Citywide

Our comment from ImmoNetwork about The Sue Sasseville Team, Keller Williams Citywide:

Recognized Excellence in Northeast Ohio Real Estate

The Sue Sasseville Team at Keller Williams Citywide has established itself as a top-producing force in the Northeast Ohio real estate market. Combining the team's official commitment to serving the entire region with the consistent praise found in client reviews, the agency distinguishes itself through a collective approach to success. Clients frequently highlight that the team operates as a cohesive unit, where individual agents leverage the broader resources and support structure of Keller Williams to deliver superior results.

Unwavering Client Advocacy and Personalized Service

What stands out most in the feedback is the profound personal dedication shown by agents such as Jessica Arndt, Rebecca Foy, Ashley Bulcroft, and Rosanne Dover. Clients describe these professionals not merely as transactional agents, but as trusted advocates who go "above and beyond" standard expectations. Whether guiding first-time buyers through the complexities of homeownership or assisting families navigating a competitive market, the agents prioritize the client's emotional and financial well-being. Reviews frequently mention the agents' ability to remain positive and supportive even when facing challenges, such as multiple failed bids or difficult market conditions, ensuring clients feel confident and secure throughout the journey.

Strategic Expertise and Market Agility

The team's professional acumen is heavily emphasized, particularly regarding their ability to secure favorable outcomes in high-demand scenarios. Client testimonials highlight specific achievements, such as selling properties for significantly over asking price or closing deals within days of listing. This agility is paired with deep market knowledge; agents are praised for their honesty, offering realistic advice on property values and neighborhood suitability. The team’s strategic use of modern marketing techniques, including professional staging and photography, combined with aggressive scheduling, ensures that properties are presented at their best and that buyers find opportunities quickly.

Seamless Communication and Comprehensive Support

Accessibility and responsiveness are recurring themes in the positive feedback. Clients appreciate the agents' prompt replies to calls and texts, noting that questions are always answered with clarity and patience. This level of communication extends to complex logistical tasks, such as coordinating remote viewings for out-of-town buyers or managing intricate paperwork from offer to closing. The support provided often goes beyond real estate basics, with agents offering helpful resources like utility contacts or moving assistance. This comprehensive care transforms what can be a stressful process into a smooth, enjoyable experience, earning the team lifelong loyalty from their clients.

The Sue Sasseville Team, Keller Williams Citywide: Reviews

5/5 (58 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

5,0 out of 5 from 58 reviews

David Bashel Published on Google

Fantastic experience: I just closed a home purchase with Sue, she was awesome to work with!

timothy robinson Published on Google

Fantastic experience: Our realtor Ashley Bulcroft was great! She showed us all the houses we liked and gave us good detailed information on them. She explained everything very well during our selling and buying process. She answered our calls or text when we had questions.

Dr. Vincent Branca Published on Google

Fantastic experience: Jessica was energetic, professional and as confident as you would want in a representative. Her knowledge and experience make her the person you want to hire for your real estate needs.

Emily Mays Published on Google

Fantastic experience: Jessica Arndt has been very helpful with the home buying process. She’s gone above and beyond for our family and we are very grateful for her help in finding our new home in Ohio.

Rick Zbin Published on Google

Fantastic experience: Ashley was great to work with and responded quickly to our questions.

נדב רחילוביץ Published on Google

Fantastic experience: Jessica was very professional and did the very best for make the sale. Even when things went wrong from the buyer she didn't gave up and fight for the selling to happen. Highly recommend!

Paige Dimauro Published on Google

Fantastic experience: Ashley was AMAZING! Cannot recommend her enough. She was attentive, communicative, caring, and supportive through the whole process. Thank you Ashley for helping us find our dream home. We are so thankful for you!!!

Kyle True Published on Google

Fantastic experience: Roseanne Dover was amazing! She knew exactly what we needed to do for our house to get it read. We went active Friday afternoon and had our solid buyer by Sunday. She was extremely helpful and made the whole experience fun and easy. I love you Roseanne!

Chuck O'Malley Published on Google

Fantastic experience: Roseanne Dover was the best!! She had all the answers or got them for us quickly. She is a joy to work with!

Derek Oldenburg Published on Google

Fantastic experience: Going into our home buying experience, we did not have a realtor but were very lucky to meet Jessica at our first house we looked at. She was very helpful and informative. She went into great details when looking and was honest about what she thought about a house and how well it would work for us. She set up a good search for any new listings in the cities we were looking at and was very active in getting a showing scheduled and making times work with us and our schedules. Even when she was unavailable, she would have one of her colleagues meet with us for a house and they were just as helpful. It is a tough market out there, but in the end we ended up with a nice newer home with her help and determination. If there is anyone that asks about a realtor, she will be the first one I will recommend in the future to any friends of mine.

Rebecca Haldi Published on Google

Fantastic experience: Ashley has been amazing helping our family through our first home buying experience! Wouldn’t recommend or trust anyone else!!

Jamie Kelty Published on Google

Fantastic experience: Rebecca was an amazing realtor to work with! She helped us sell our home in no time and then went through the whole process of building our new home. Couldn’t have asked for a better realtor. Patient, kind and quick to answer any questions we had!

Charles Straubhaar Published on Google

Fantastic experience: Rebecca Foy did a great job of not only finding our dream home, but also selling our previous home!

Caitlin Janik Published on Google

Fantastic experience: Rebecca Foy was nothing short of amazing to use to not only sell our house but also purchase our new home. She went above and beyond for us and was so knowledgeable throughout the entire process. I cannot recommend her and the Sue Sasseville team enough.

Chris & Kelly Von Seggern Published on Google

Fantastic experience: Jessica and her team are Excellent. We highly recommend them to everyone buying or selling their home. We have done both with them. They make the process as simple and as easy as you need it. Jessica was available to answer any questions we had no matter how small they were. Jessica Arndt is an Awesome Real Estate Agent, and definitely recommend for buying or selling your home. Thanks Jessica for a wonderful experience and for selling our home so quickly!! :-)

Tom Zweidinger Published on Google

Positive experience: She was very helpful and always took my needs into consideration when looking for condos

Ben McElwee Published on Google

Fantastic experience: Sue is a fantastic realtor to work with. She knows the market well, was willing to work with us on a very aggressive schedule to find the right house, and she quickly learned our style and was able to help us inform our decision. Throughout the process, Sue was on top of things, communicated frequently, and advocated for us to get the deal close. I can confidently say we couldn't have got this deal done with other realtors and Sue was able to make it happen. Thanks again for your help, Sue!

jackie Saggio Published on Google

Fantastic experience: Jessica was just outstanding. Everything that needed to be done, she did. So helpful , when it came to understanding, everything about buying a house. THANK YOU, VERY VERY MUCH!!!

Chris Loesch Published on Google

Fantastic experience: Jessica Arndt was our realtor and our experience was nothing less than great. Buying a home can be stressful as we are first time home buyers and Jess did everything to make sure it went as easily and smoothly as possible. She never gave up on us and we are both very thankful. Would absolutely recommend in the future!

Sarrah Brown Published on Google

Fantastic experience: Our agent, Jessica H, was nothing short of fantastic! She had great communication through this whole process and essentially made this transition smooth for us. We recommend KW!

Ginny Krouse Published on Google

Fantastic experience: Jenny Galati’s the absolute best. She’s super easy to work with. I really appreciate the time she took to explain things to me and do due diligence on my behalf. I would highly recommend her to buy or sell a house for me. Thanks Jenny!

Emilia Tolusso Published on Google

Positive experience: Had an awesome experience. Our realtor never gave up on helping us get the most we could for our house. Also made process smooth and easy.

Gabe Waite Published on Google

Fantastic experience: I had worked with Rosanne for looking for a new house and the sale of the old. She is a fantastic realtor and would encourage any especially prior service to seek her out with knowledge of va loans.

Brian Nauth Published on Google

Fantastic experience: Our realtor, Jessica Arndt was knowledgeable, detail oriented, went above and beyond and simply was able to get things done. Our home search and purchase couldn't have been done without her. Jess is the best!

Danielle Garcia Published on Google

Fantastic experience: Honestly I wish Rebecca wasn’t so good so I could spend more time with her haha! She was AMAZING and made our first home buyers experience so great. We also found our first perfect house so quickly thanks to her! She was knowledgable, helpful, always available and we couldn’t have picked a better realtor. I would recommend 10/10.

Michael Koeth Published on Google

Fantastic experience: Sue Sasseville was very helpful every step of the way.From answering questions on a Sunday ,most importantly getting us exactly what we wanted.

Brian Rolf Published on Google

Fantastic experience: Cheryl was awesome to work with on the sale of my property. She is very professional and made the process so easy. Highly recommend her to everyone looking to buy or sale the home.

Ajay Johnson Published on Google

Fantastic experience: Rosanne was amazing to work with, she is very intelligent when it comes to VA loans. I would recommend her over and over again.

Jared Germaine Published on Google

Fantastic experience: Very helpful, professional and everything completed in a timely manner.

Christian Costaras Published on Google

Fantastic experience: Pana Went above and beyond what a realtor will do get the town-home 40 K over asking. She has an eye for using furniture to create staging to bring the appropriate buyer and top dollar to the sale. I have used it twice to buy properties and once to sell property in the last 12 months.

scott brow Published on Google

Fantastic experience: Our Realtor, Rosanne Dover followed through every step of the way to help us find the house in the neighborhoods where we were searching. We live 200 miles from the Cleveland area. So, this is a long distance house hunt. We looked at some of the houses through a smart phone app. It's a tough market out there and you have to be quick and smart. Rosanne is both. She made herself available pretty much any day of the week. So, when a new house came on the market we liked, she would quickly make an appointment that fit our schedule. When we did find a house, she helped by keeping the process and paperwork moving with the title company and the bank all the way to closing, and then finally we were provided with a list of utilities to contact (water, trash, gas, & electric). Thanks Rosanne!

Christine Vickie Kyrkos Published on Google

Fantastic experience: Thank you Pana Vasco for working with our family. We truly appreciated your time, professionalism and commitment. Thank you for making our buying experience fun and easy.

Dionne Frazier Published on Google

Fantastic experience: Rosanna was a god send, my husband and I were looking for a house for almost a year before we met rosanne. She not only checked out the house's but also let me know every detail about what not to waste my time on, and we found something very quickly. Love her thank you very much. The Turners.

Brandon Tercek Published on Google

Fantastic experience: Rosanne has been AMAZING! She’s been a real advocate for us which has made the process less stressful. She is also very knowledgeable and works around the clock to help us get into our new home.

Kevin Murphy Published on Google

Fantastic experience: I cannot say enough kind words about working with Jessica Hammond! She was so prompt, so responsive, and so incredibly helpful! She helped me understand every step of the process and made my lifelong dream of home ownership come true!

Christopher Cassleman Published on Google

Fantastic experience: Rosanne has been my realtor since 2018. She helped me purchase my first home, and eventually sell it. She's made the process painless and easy. She's more than a realtor, she's a friend. There's no one I trust more in the industry. I highly recommend her services.

Danielle Nichols Published on Google

Fantastic experience: I've known Rebecca Foy since our children went to preschool. She is an amazing person, very knowledgeable and helped us find our first home. I would recommend her and the Sue Sasseville Team to anyone

Christy Svagerko Published on Google

Fantastic experience: Sue assisted me with the recent sale of my condo. She has helped me with previous home sales as well and is always wonderful to work with. She is detailed, knowledgeable and personable. She made this sale just as easy and seamless as the previous ones. My listing was up for less than 24 hours and she had 27 showings and 14 offers. She was extremely thorough in reviewing all offers and helping me make the best decision. I would recommend Sue to anyone, she is amazing to work with. Thanks Sue!

Trina Powers Published on Google

Fantastic experience: Sue was top notch & highly recommend her. She was professional, thorough & made our experience smooth.

Sonya Bowman Published on Google

Fantastic experience: From start to finish, Sue was there for me. Her professionalism is unmatched! She spent the time with me and walked me through the process. A phone call or txt never went unanswered. She was always there. She will forever be my real estate agent…she has a customer for life!!!!! Thank you Sue!!!

Caitlin Bailey Published on Google

Fantastic experience: Rebecca hands down was exceptional to work with! We could not have picked a better realtor to represent us as both, buyers and sellers. She was very knowledgeable and answered our questions promptly. We would recommend her to everyone and anyone. I don’t anticipate us needing a realtor anytime soon but would 100% use her again for any of our realtor needs.

kristina nehas Published on Google

Fantastic experience: Rebecca is amazing! She was always available for questions and she is great at explaining all the details along the way of both buying and selling. We were nervous being both buyers and sellers and bless her heart for being so patient, understanding and helping us also feel more at ease throughout the process. I absolutely recommend her to be your realtor!

Skylar Smith Published on Google

Fantastic experience: Okay let me tell y’all ! I am 21 years old , this is my first time buying a home and I could not have asked for a better realtor! Rebecca Foy… 10/10 recommend. She has helped me out in so many ways possible. From looking at homes, giving advice, talking things through step by step and explaining things really well so that I 100% understand. I will be referring her to all of my friends and family who are planning to buy a new home. And to whomever is looking for a good…scratch that… AMAZING, HARD WORKING Realtor, I definitely recommend going with Rebecca Foy. You will not be disappointed. I am looking forward to working with her again in the future !

Luis Visalden Published on Google

Fantastic experience: Roseanne was responsive and attentive to all aspects of my transaction. Her attention and knowledge of area combined with experience secured a satisfactory deal on my home purchase.

Debbie Walls Published on Google

Fantastic experience: Jessica is a gem … Professional, knowledgeable, caring, quick to respond, very patient and helpful. I very much appreciated Jessica through this time.

Katherine McMullen (Kat) Published on Google

Fantastic experience: We loved working with Rebecca Foy at Keller Williams Citywide. She embraces modern methods and technology and had a professional stager and photographer make our home look fantastic for market listing. She always kept us updated on happenings and responded quickly to inquiries. She even brought us some moving boxes! We love her and will recommend her to anyone and everyone.

Patricia Godri Published on Google

Fantastic experience: Our realtor Eric and his assistant Evan were and are awesome. Always there when we needed them , never brushed us off.

Renee Taylor Published on Google

Fantastic experience: As a first time home buyer, I could not have asked for a better experience with Jessica Spooner Hammond. She managed to schedule a viewing the day my dream home was posted and walked me through every single step of the process through closing. Her and her team recommended resources for me, answered all my questions, and coordinated everything I needed. Jessica made the entire process smooth from start to finish, and I couldn’t be more grateful.

Angie Swartwood Published on Google

Fantastic experience: We could not have asked for a better realtor than Sue! She went above and beyond for us every step of the way. She never left us hanging, and was honest and ethical through the whole process. Thank you again for everything Sue!

Chris Amsden Published on Google

Fantastic experience: When Rebecca took us on, she showed us at least a dozen houses. We bid on 6 of them and got outbid all of them. Rebecca kept us positive and gave us tips to better our chances of buying a house. We finally found and were able to purchase our home. She helped us all the way through to closing. We highly recommend Rebecca!

Jessica Duthie Published on Google

Fantastic experience: Jessica Arndt assisted us when purchasing a home. We were living in South Florida and not able to attend viewings or walk throughs, and Jessica handled it all for us. Her professional outlook, yet friendly demeanor, made the experience seamless. She worked so hard to find us a quality home in a safe and child friendly neighborhood. We are forever thankful for the work she did for us and highly recommend anyone to work with her or the Sue Sassveille team.

The Sue Sasseville Team, Keller Williams Citywide
The Sue Sasseville Team, Keller Williams Citywide

Thank you Jessica for the kind words about our Jessica. :) We love what we do and that shows in our agents. We appreciate you and the business.

Clifford Published on Google

Fantastic experience: My personal experience with The Sue Sasseville Team has been a life changing one.I was fortunate to be accompanied by one of their best Agents Rosanne Dover, she was thoughtful of my situation and responsive, I will be forever grateful I thank Rosanne for all she has done and l would totally recommend her if anyone is interested in purchasing a home, I guarantee you will receive the best of professionalism and kindness in this process.

The Sue Sasseville Team, Keller Williams Citywide
The Sue Sasseville Team, Keller Williams Citywide

Thank you Clifford! This was such a nice review. We really appreciate you and are always happy to help. We love what we do.

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