Caraway Realty & Management, LLC

Negative experience: These people are so crooked Had maintenance issues from day one when I moved then nothing was never fixed found out that I’m paying for someone else a pot me what a bill address that numerous time nothing has been done. My bill is over $500 do not rent from them if you don’t want to be scam. They are slum landlords.

Fantastic experience: I can’t say enough good words about this management company!

Fantastic experience: Nice people very respectful ❤️

Positive experience: Really nice I was looking at an apartment they told me to send my ID and they gave me the code to the apt I was going to check out when asked how much I needed to move in today he said the apt had to sit on the market a little longer. I was upset because I really liked the place and had the money that day just needed to know how much to go take out. I guess my money wasn't wanted. So with that said I just stay away from inquiring about any of the other properties I see they have listed

Negative experience: FRAUD: STAY AWAY!!! I was fooled into believing this: "So far my interaction with this agency has been nothing but pleasant. Patrick is professionally friendly and always available." Yeah Right!! I paid a deposit Twice on the same website for a place and was totally forgotten about. So please take your business elsewhere if you're looking for a place to call home. This company will only help itself to your earnings.

Negative experience: Will give NO stars. Evidently the tenants were not screened before renting. The house and yard were left in shambles. Rent has been late every month and partial payments were made. When I tried to find out about what was going on, I got no cooperation. Every stipulation in the lease was broken. DO NOT recommend!

Negative experience: Update2: I’m adding this because I’ve been trying to meet someone at the office to pay rent and I haven’t gotten an answer, at this point I don’t even think they have a functioning office. I was corresponding with the property manager who stopped responding 10/26 1:31pm update: Google needs to give the ability for negative stars,I’m so feed up at this point and they don’t seem the least bit remorseful. I finally reached someone through email, got a tech to come out September 2nd and I haven’t heard a peep since . I won’t even mention the email exchange PLEASE FOR THE LOVE OF GOD RENT ELSEWHERE !!!!! It’s not worth the headache !!! I’m not one to write reviews unless it’s really bad . Well it’s definitely really bad. I’m convinced they get people to write review for them because there just isn’t anyway they have anything above a 2 and that’s being generous. They don’t respond to maintenance request they ask you submit through their app, I have request dating back to FEBRUARY that has STILL gone unanswered. I’ve called every number imaginable they have and left voicemails. I’ve gotten only one call back 2 months ago expressed my issues and concerns and maintenance request but still no resolution. I just so happen to notice they respond to review so this is yet ANOTHER attempt to NOT get an answering machine. My next step is to contact the housing authority my windows are literally falling about , the storm took out two of them so now they are covered with cardboard , my oven hasn’t been working for two months floor boarding is missing , parts of the ceiling are falling. I’m telling you CARAWAY DOES NOT CARE !! It’s astonishing these people still are employed

Fantastic experience: This realty company was always professional and very responsive when needed. They have a great and reliable maintenance team when needed. Thanks Caraway Realty & Management!

Fantastic experience: Caraway Realty is an awesome company if you plan on renting and is affordable. Especially for single families the manager Nicole is so nice and understanding and she responds back pretty swiftly. If there is an issue they fix it within 24 hours . Keep up the outstanding work, Caraway .

Fantastic experience: Great company to rent from. I have been with them going on 3 years and any issues I have had Nicole has made sure that it was attended too in most cases the next day. I would recommend Caraway to anyone that is looking to rent a home Ms. Nicole will take good care of you and your family.

Fantastic experience: I've been with caraway realty for a few years, and i love them. Communication is outstanding very professional, if i have a maintenance problem they will have it fixed just about the next day. i stay in a nice quite neighborhood ,my neighbors are friendly and welcoming. I would definitely recommend anyone thats looking for place to them.

Fantastic experience: I love my apartment and the management company Caraway Realty! It’s a good value, the quality and responsiveness of my management staff is second to none. I would totally recommend them to my family and friends without reservation.

Fantastic experience: By far the sweetest young lady I've meet in a long time. Very professional , I believe her name is Nichole. Not to sure of her last name but neither here nor there. Times are difficult now but she made the process easy, fast and special. I felt like I had know her forever . She is a true asset to the company . God Bless her and Caraway for being neighborly , friendly and professional. She rocked it , all by herself ..

Positive experience: They work well with you to get you in the house you need! Great service, answers all your questions and concerns!! So glad I found my house through them!!!

Fantastic experience: I have been living in Village of the down under Caraway Realty for 4 years. BEST customer service and always a call away, Great neighborhood I spoke with Nicole on today and she was amazing so nice and sweet I can always depend on Caraway Realty :)

Fantastic experience: I have had nothing but quick and positive responses whenever I have needed to contact Caraway about a need at my rental home. Plumbing, electrical, or just some updating on maintenance needs have been met quickly and professionally. Great company.

Negative experience: I have been having major issues with the company getting back to me on things in the apartment that are supposed to be fixed by them. I ,for some reason, can not get them to send me a copy of the lease I asked for them to email me on day one. I just recently sent an email asking for it and have gotten no response. There are bugs in the house, the a.c. went out that they put in and I put in a work order through portal about it. I had gotten no response and no one came and replaced or fixed it. The one in my 3 year olds room is acting up and I called them about that one cause I feel as if nothing gets done through portal and was told I would get a call back and never did. When the air conditioners were put in they left gaps and we have had wasps and ants come in through it. The fuses keep blowing and they did again last night. I called and they said they would get someone to call me and have someone come fix it and I never recieved a call and no one came out. I called again and was told she was just the answer of service and she will call them every 10 minutes to try to get someone to contact me cause as much as I try to be nice I finally got an attitude about it. I wouldn't be so upset if it was the front part of the apartment but it's the back part and my fridge is out because of it and I don't have the money to replace the food that's in there.

Fantastic experience: The fact I been staying with my mom and the house we live in is very big and the back yard I love it . Thank you so much because my son and I was once on the streets before . Only thing I wish for is to get answers back ASAP . I

Fantastic experience: I found it very reassuring that Caraway Realty made an effort to still conduct business in a professional manner while navigating through the COVID-19 Pandemic. I was able to effectively complete the steps needed to ensure my move-in via alternative communication methods which put my concerns for health and safety at ease. Thank you Caraway for your commitment to providing quality customer service!

Fantastic experience: Highly recommend! Nicole, my property manager, is super sweet and I’m glad to know I can reach out to her for anything. As a first-time renter, she was great help along the way. Thank you both to Caraway and Nicole!

Fantastic experience: Although there were some communication issues in the beginning of this process, caraway really came through to make things right and help me tremendously. It was reassuring to know that they cared enough about their customer's concerns to go the extra mile to make me feel at ease and comfortable with the application process. After noticing our communication errors, they doubled down to make sure all my questions were answered and insure that I knew everything I needed to submit my application with confidence. Thank you Caraway!

Negative experience: My name is Joe Anderson I turned 18 this year and this is my first house . I was very excited until i moved in. Once I payed my rent and my deposit which was $800 total she stopped answering phone calls and text messages. The water was not on yet but the electricity was and i got that switched into my name. I didn’t know this house had so many problems until I actually got ready to move in . None of the door close and the back door has many openings and it does not lock . Let me remind you this house is located in the heart of East Side Cedar grove . My momma called her and told her that the sinks leaking and nothing haven’t been done . The yard need to be mowed she said someone was gonna send someone out to cut it but no one ever showed up . Ive tried contacting her from different numbers and once she found out it was me she hung up in my face . Im very upset with the service and I need someone to contact me ASAP to get these problems fixed.

Fantastic experience: Carawayy Realty’s staff were professional.

Fantastic experience: Maintenance request was taken care of in less than 24 hours. Reported issue Sat evening, was completed noon Sunday.

Fantastic experience: Great service and very nice guy! He was super fast with getting back to me and getting me into a home! I highly recommend if needing a home going through Carway Realty.

Fantastic experience: Great response time, very accessible and a strong will to assist clients and potential clients.

Negative experience: Not sure who runs the office and handles potential customers but they obviously don't want the company to make money. I have been trying to move and even paid my app fee and they don't contact back.. sucks

Negative experience: Racist towards people of color. I have a friend who had a terrible experience with them not contacting people of color back or giving properties to whites first even if they qualify second. Unfair.

Fantastic experience: I love my home first off my very first home ! caraway realty was the nicest and made sure everything was all set for the move in day I give 5 stars for a new start

Fantastic experience: I'm a new tenant and my experience with Caraway Realty, has been great. I'm in love with my apartment. Mr. Ben was very professional and straight forward about everything. If you are looking for a place, get with Ben and he'll get you going.

Fantastic experience: Amazing company!! Super professional and friendly people.

Fantastic experience: Shannon was so upbeat and helpful. Thanks so much! Awesome experience dealing with her.

Fantastic experience: I just began my experience with Caraway Realty and love the fairness and willingness to work with you.

Fantastic experience: I am a new tenant but so far my experience has been wonderful, I’m glad that I was able to come in contact with Caraway Realty!

Fantastic experience: This is my favorite Realty place so far. When u have a problem if not the same day they always come the next day. Positive vibes and positive attitudes. I don't think I'm ever leaving Caraway. I love it here

Fantastic experience: Everyone is so nice and kind y’all. Shannon is so funny to and sweet. Thank you for all that you have done for me

Fantastic experience: Very friendly atmosphere and the leasing process was easy!

Fantastic experience: Great people to work with! Made moving into my new apartment a breeze.

Fantastic experience: I love my home! I'm so thankful for Shannon helping me out through out the whole process. I highly recommend Caraway Properties.

Fantastic experience: Everything was good I love her she will get you in there ❤️ I love my new home thank you.

Negative experience: been trying to contact them for over a week and no one has contacted me back the office say that they are by appointment only but no one ever answers the phone to make an appointment this place is the worst.

Fantastic experience: Excellent customer service she may sure your comfortable and happy in your new home

Fantastic experience: Shannon was very helpful in helping me get into a house for my daughter and me! Even though my credit was not good, she worked with me and has been very patient in this whole process of getting my own place! I love this company and would refer them to anyone!!

Fantastic experience: Just signed my second lease, great company to rent from.

Fantastic experience: The entire process was seamless and effortless The staff and mgmt are a pleasure to work with I would definitely recommend them to anyone looking to rent or lease! Ms Shannon is by far the company's most precious asset

Fantastic experience: They're always so helpful and cheerful. They're always there to answer questions.

Fantastic experience: They made the whole process so easy. We love Mrs. Shannon!! Thank yall for getting us where we wanted to be!

Fantastic experience: The staff I have meet at caraway are patient, understanding and kind. If you enlist them you will be meet with diligence and quick responce.

Fantastic experience: Awesome realty company! Shannon the manager makes sure her tenants are taken care of! I was looking to move and really wanted to stay with caraway and Shannon worked with me to find another home.

Fantastic experience: Very friendly and professional.

Fantastic experience: Caraway management took care of me and my friend in need of a place to stay ASAP! With me only have a couple days to find a place since I relocated from down south, Shannon took care of me and got to work in an extremely face pace manner! No issues and loving the place

Fantastic experience: careaway realty & management is the best decision i have ever made

Fantastic experience: I've had a great experience with Caraway since my first call and visit... Manager Shannon is the best.

Fantastic experience: Shannon @ Caraway is the most professional and efficient person we have ever had to manage our properties. She always has our best interest at heart! We’ve been with Caraway for many years! Never a doubt in her!

Fantastic experience: This is a amazing friendly an family vibed company to rent from.Mrs Shannon welcomes everybody with a big smile. I've been a long time tenant for over a decade.nice houses an they have maintenance guys that came when something needed fixing. Thanks Mpalmer

Fantastic experience: Caraway Realty has everything you are looking for in a home or apartment! Shannon, the property manager is very helpful! The entire staff is very friendly

Fantastic experience: I have been renting from Caraway for two years now ... I just love them the best company I have ever rented from!! The staff is so helpful. Mrs Shannon is the best ever!

Fantastic experience: I just love this company and the staff there. Mrs. Shannon is just wonderful. From fixing repairs in a timing matter and just been understanding.

Fantastic experience: Best Property management company I have ever rented from! The staff is extremely helpful, warm, and welcoming. I would definitely refer.

Fantastic experience: Shannon, the property manager, is outstanding. Caraway takes care of their tenants.

Fantastic experience: Wonderful realty company!

Negative experience: Wonderful company and amazing customer service.

Fantastic experience: Nice place. Friendly people.

Negative experience: Just dont waste your time

Fantastic experience: I haven't had any bad experiences with Caraway Realtor, the people that works there are very few Andy and nice, when you call to have something fix they are there.

Fantastic experience: I cant understand the negative review, these folks are so helpful and informative....

Positive experience: Wonderful lady whom was in the office helped out a lot along with being professional just qualified with answering all questions.

Negative experience: The house they rented to us was horrible. The house was full of mold and the hall floor had a big hole in it where bugs was crawling in. We called and called and called. When they finally sent someone out they still didn't fix anything. I WOULDN'T recommend the place to anyone.

Fantastic experience: They are very caring and​ makes a effort to make sure you're comfortable.

Fantastic experience: Everyone that I have dealt with has been a pleasure to work with. They are fair and helpful! I highly recommend this management company.

Fantastic experience: I love this company! Everyone I speak to is so kind and the maintenance always make sure the work gets completed!

Negative experience: There would be ZERO stars if I could. We have had several issues with Caraway Realty. Our roof is leaking and we have notified them SEVERAL times and all they say is so and so will call you back and guess what?! No call back EVER. They supposedly sent someone out here to check for the leaks and they said 'looks normal' . I'm sorry but weather spots getting larger and larger with every single rainfall is NOT NORMAL. I will never ever recommend these people. Dogs poop in your yard and they don't do anything about it. They made me get rid of my dog because she was over the weight limit yet everyone here has 4+ dogs and they are as big as a pit bull. Very poor service.

Negative experience: Wish i could give NO stars. Very poorly managed. They dont respond to maintanence issues in a timely fashion and they are very rude when talking to them on the phone. The people that they do send eventually to check out maintanence issues are rude as hell also and always have to come back out to try to resolve whatever issues because when they come out the first time they dont care to listen to you explain the problem as if you dont know what you're talking about. I recommend anyone looking for property management to look elsewhere.