Diamond Realty & Associates

Negative experience: Horrible company; would not recommend, they overcharge for everything. They're not different from their fellow competitors.

Fantastic experience: I had an excellent experience with this realty company! The entire process was smooth, professional, and stress-free. They were responsive, helpful, and made sure all of my questions were answered along the way. I truly appreciated their patience, communication, and dedication to making everything work out. It’s refreshing to work with a company that genuinely cares about its clients. I highly recommend them to anyone looking for a reliable and professional realty company to through for buying or lease!

Negative experience: Well don't don't sell your house to this place .thay still money too me 7 years later.900 dollars plus intrest.ripoffs .it a shame how RICCH PEOPLE ALWAYS TAKE ADVANTAGE OF POOR PEOPLE

Fantastic experience: We recently worked with Sheryl on the sale of our home. We were very pleased with the service we received. Sheryl was polite, pleasant and professional.

Negative experience: I want to share my experience with Diamond Realty Agent Sarah McCoy in the hopes that it helps others. Unfortunately, I found myself in a situation where I felt I was being misled and potentially scammed. If you're ever in doubt about your realtor's behavior, I encourage you to trust your instincts. If you believe you’ve been scammed or are dealing with unethical behavior, it’s crucial to take action. Reporting the realtor to your local real estate commission or board can make a difference. They have the authority to investigate and take appropriate action against unethical practices. I regret not being more vigilant from the start, and I hope my experience serves as a cautionary tale for other home buyers. Always do your research, ask questions, and don’t hesitate to seek help if something feels off.

Negative experience: We rented for a couple years and it was okay not really any issues. But when it came time to renew our lease. My husband signed and the we decided we wanted to go month to month. I spoke with mylenda and she told me it was fine since I didn't sign the lease and we would go month to month. I gave my 30 day notice and then even moved out sooner since they asked me to so they could get someone in there right away. They asked for my address to send my deposit and prorated rent which was well over 2000. But 40 days later they decided to tell me they were keeping it since I violated my lease by moving out. A lease which I was no longer in. As a result I am now having to take them to small claims court to get my deposit back. I left eh property in better condition than when I received it, I paid the 300 to have carpets cleaned. I was also told as long as they got someone in there right away I would get all my money back. Lies, lies, lies. I would never recommend this company. If they had no problem doing it to me they will do it to you as well!!!

Fantastic experience: Awesome folks, thru them we got our first house!!

Fantastic experience: Selling a home is never easy, but selling it while in the military, with all the additional stresses and uncertainties that come with it, can be a daunting task. Enter Allyson Smith at Diamond Realty, who turned what could have been a stressful experience into a memorable one for all the right reasons. As a Military Relocation Professional (MRP), Allyson is not just a real estate agent; she’s an advocate, a consultant, and now, a friend of the family. From our very first meeting, it was evident that she had an in-depth understanding of the market and a genuine concern for our family's needs. Her professionalism and expertise were unparalleled. She guided us through every step of the process with ease, grace, and a smile. The peace of mind she gave us during such a critical life transition was invaluable. If you are PCSing to or from Barksdale, I can't stress enough how amazing it is to work with Allyson. She’s not just performing a transaction; she’s making a lasting impact. If you do get the pleasure of working with her, please tell her I say hi. You won’t regret it!

Fantastic experience: Amy Robinson was my realtor and she was the best ever! I’m so sad she has since left real estate. The overall process of selling & buying was fine though. They try to make it as stress less as it can be.

Fantastic experience: Moving here from canada was very overwhelming!! Thankfully Malynda was with us every step of the way from the day we filled out the rental form. Having no credit history here, no rental history or any kind of history in the USA was very difficult. Malynda helped us every step Of the way, explained everything and answered our endless questions with patience and kindness. We were blessed! Once we got into the home there were several issues, which were immediately taken care of by Brittany!! Anytime I had any issues Brittany was always very quick to get them resolved!! I would like to thank Diamond property management and an extra special thank you to Malynda and Brittany!!

Fantastic experience: Chrissie and crystal were fantastic they were always there to answer my millions of questions and make sure everything was going smooth we were able to close in 21 days and Chrissie even shared some of the local hidden eateries which I have enjoyed so far, thanks for all you girls do!

Fantastic experience: The people who worked this day was very nice and the Manager was nice as well.walked inside to have my order taken.

Negative experience: Slum lords, wont keep up their properties and ripping folks off- first month, last month, security deposit for... what? Ive never seen anything like the way these are, for real!!! Save yourself a lot of grief and money, and keep it moving if these guys are involved.

Fantastic experience: So many wonderful agents here. Always very helpful.

Fantastic experience: Thinking about selling your home? This is the place to use! Although we're not quite ready, we're working on building our score up to buy better and sell through them.

Fantastic experience: Very friendly broker and staff! Evette Clark is an awesome person! I would highly recommend this real estate brokerage!

Fantastic experience: Cindy Dyer is the best real estate agent period! She went way out of her way to show us properties in the Shreveport Bossier area like no one else could. She is a master at price and location and placed us on some excellent properties. I would strongly recommend her to anyone investing or relocating to the Shreveport Bossier area! Plus she is very kind and a lot of fun! Best wishes and happy house hunting! Steve Dennis

Fantastic experience: I have been dealing with Diamond property management since January and they have been awesome! My previous property management company was slow to respond to work orders and would hire sketchy technicians to do sketchy repairs on my house. Since Jan I have submitted 3 work orders which were all processed and completed within a day or two by quality technicians. I submitted one last Sunday evening and had a plumber at my house at 8am Monday morning. The Diamond staff has been extremely friendly and very professional, I have been working with Alyssa up there and she is definitely on top of her game! If you are shopping around for a property management company, I would highly recommend Diamond Realty!!!

Fantastic experience: Our family was in serious need of finding a home while finishing an overseas assignment in Germany. Especially once the pandemic occurred, we found ourselves a little panicked and unsure of where we would go once we arrived to the Bossier City area. As we have no contacts in Louisiana, we were stumped as to how to find a home that would suit our needs. Ryan reached out and, not only filled us in on helpful information about housing options in the area, but narrowed down some amazing houses based on our military family budget. He very patiently showed us several beautiful places via virtual tours, and ensured our home had everything it needed. Upon our arrival, he and his family personally welcomed us to the area which was super kind. Thank you again for being so so informative, military friendly, and helpful in finding our first home to own!

Negative experience: I don’t usually leave reviews but Rhonda was one of the rudest people I have ever dealt with. I went into the office to let them know I had personally taken care of several issues, but needed their maintenance to look at an electrical outlet hanging out of the wall and a broken sewer cap leaving the sewer line wide open. Rhonda did not even pretend to be interested and offered nothing but excuses when a simple, “we will look into it” would have sufficed. As a renter, this management company concerns me. But, as an owner, I would never trust them with one of my properties.

Fantastic experience: Ask for Rachel Welton. She’s the best!

Positive experience: Associates are amazing to work with

Negative experience: I was shown a property on Thursday. Told that if I did the app ( which was $80 bc it was me an another person) that they would run it and let me know the next day. I did everything I was supposed to on Friday. I had to call on Monday and they had not even ran the app. Then they called Tuesday at 8am saying we were approved come pay deposit. I get another call why we are in route at 10:30 am and was told oh well somebody made it before you. So basically you got $80 for nothing. Had they did there part on Friday this would not have been a problem or a waste of money. Horrible way to do business and I would never rent or buy anything from them. Mary told us that once I told her I was coming to pay the deposit then she wouldnt accept any more deposits.. Gave us this big oh I am a Christian and would never take advantage... That is quite interesting. I will pray for her type of Christianity. In response to owner... That is not true. I called and told her that someone was in route to pay at 11 because I work an hour away. She stated she wouldnt be in at 11 due to having to show a property but it could be left at front desk. When she called back, she told me to stop that person from coming because they took someone else's deposit. She was well aware I was bringing the deposit yesterday March19 not March 22. So before you posted your disrespectful apology below as if funds were the problem, maybe you should have gotten the full story from the Christian that doesn't take advantage but apparently doesn't tell the full truth.

Negative experience: They promise us to so send some information about appartment for rent.nothing happens..bad first impression sorry

Negative experience: Don’t do it!!!! Rented property that ended up full of mold (attempted to paint over) in heating vents. Transferred to another unit with them. Refused to give our security deposit, claiming a hallway needed painted and lawn needed mowed; equaling $1300. Never provided any receipts. Crooks!!!!

Negative experience: Diamond Realty is the biggest scam I’ve ever seen in my life! I rented a house in Haughton, LA for a year and paid every month on time! Cleaned the house spotless when I left and they still kept my $1,500.00 deposit and said I owe all these late fees!! Please beware of this company!!

Fantastic experience: Donna Vinson is awesome!! She has the sweetest personality and goes above and beyond her responsibilities of a realtor. I am glad I met Donna when I did. My house had a contract on it within 1 1/2 weeks with diamond reality. My house was listed with another realtor. Will not get into that. Just know I wasted 4 months with a different realtor. Donna re listed my house for what I wanted to sell it for. If you need your house sold contact Donna Vinson at Diamond Realtors office. You will not regret it.

Fantastic experience: My agent is very professional and knowledgeable, We found our dream home in 2 days. She listened to what we wanted and showed us about 6 houses. I loved the experience we had a Diamond

Fantastic experience: Bien atendido,una aguita y un cafesito.

Negative experience: They could care less if u burned alive in you house no help from them in the slightest so many problems with this company go anywhere else

Fantastic experience: Mrs. Donna Vinson with Diamond Realty is simply the best!! She is a go getter...you tell her what you are looking for and she finds it. Very helpful and friendly!! I would highly recommend her to anyone looking for a realtor.

Fantastic experience: Always there to help even if you do not live here.They are willing to help you get the right house for you and your family. I really appreciate all the work and time they put in helping.

Fantastic experience: Very professional. My agent gave us the best advice, even when it was not what I wanted to hear. She educated us on the whole process. I would recommend a Diamond agent to anyone looking to buy or sell!

Fantastic experience: Diamond Realty by far exceeded my expectations, with my agent always answering her phone, no matter what time of day. Very knowledgeable, and made our home buying process completely stress-free! Highly recommend Diamond Realty & Associates to anybody looking to buy or sell...you will not be disappointed!

Fantastic experience: I work closely with several agents at Diamond Realty and have never had an issue. They are always prompt, courteous, and professional!

Fantastic experience: Love the family atmosphere, knowledgable agents, & friendly service!! Best real estate company in the area!

Fantastic experience: This is the best real estate company for military personnel I have ever delt with. It does not matter if you are overseas deployed or state side, my agent would always answer my calls even @ 3am local time because I was 12 hours difference. They were able to list and sale my house and purchase a new one all with video conferencing and I never worried about my family that was state side not being taken care of. These agents have the best core values.

Fantastic experience: I Love that When information is needed know matter how busy a Agent has been, they are always available to Help. They always put their client 1st

Fantastic experience: Best real estate company ever! Well educated agents, friendly staff, #1 in service. Highly recommend!

Fantastic experience: The company has a family atmosphere. The agents are knowledgeable and the staff is great. You can definitely trust them to get the job done. Recommend them highly.

Negative experience: The buyer of my house used them and literally 1 hour before closing, Diamond realty added a $400 "transaction fee”. Since I was paying closing costs, this came out of my pocket. Nobody could give me a good explanation of what that was for, including their agent - Craig Leggitt. My agent from Keller Williams had never heard of such a " fee". I mean they already got 3%. I sucked it up and paid it so not to delay the closing, but I'm not going to keep quiet about it!

Negative experience: They are very unprofessional. They do things such as; schedule appts without informing you, disrespect you verbally and highly inefficient in their planning and logistics. I will never do business with them again. They should close, seriously!!!