Mayco Real Estate Services, LLC

Negative experience: The worst ever! Homeowners do lot trust this company. Or bills for repairs never completed! Stay away.

Fantastic experience: All of our issues were handled with care and diligence and we can’t appreciate it enough. Thanks,Tony!

Negative experience: The most inhumane, unprofessional, unforgiving and lazy rental company i’ve ever seen in my life. When something goes wrong, they make YOU fix it yourself. They do not care about their properties. They do not care about their tenants. All this company cares about is buying older properties in the highland area, flipping them to make quick and easy money off of lower income people, and taking advantage of them. Shame on y’all.

Negative experience: Horrible!! Used as property manager,what a joke,renter completely Destroyed my home,SAY they do background checks, Googled renters name,was a convicted felon! No pet policy,another joke ,had a dog, chewed up my wood work! Destroyed my carpet,burned kitchen counters,list goes on,And! Evidently locked her self out,and completely busted whole door frame! Cost thousands to repair all ! Kevin Mayco,says, oh I'll give back renters deposit, he did,however,cost of repairs were Tripled! Was told I could sue renter, by the time I paid out of pocket for repairs,couldn't afford to do so..Just heartbreaking over my home,how business can be so Enept.. Stay AWAY from this Co.

Negative experience: This real estate company will take your application fee run your application to tell you that you need four thousand dollars (no bills included either) just to move into a 2 BR duplex with hardly any yard space and wet dirty diapers in the drive way. They are over charging for properties and saying that the application fee will be refundable, its not if you actually apply. I have viewed three of their properties due to pricing only. Just don't waste your time as I did.

Negative experience: They don't do annual property checks, so if you have a bad tenant destroying your property you wouldn't know.

Negative experience: Over the years I have been an owner and a renter. Recently I was the renter of a house managed by Mayco. I now have a rule. Renting or owning, never use Mayco. @kevin has been running this scam where he farms out all of the maintenance requests to a “vendor” . @Kevin owns that vendor. The vendor does the cheapest shoddiest job possible. They then invoice Mayco for a completed repair. Who then passes it on to the home owner. The work done was probably a net negative to the property. From a renters perspective I have nothing positive to say. I would rather live in a tent than rent another home from Mayco. EDIT: (to respond to owners response). I love that you response is to say in short “sorry, I’m bad at running a company”. I invited you on multiple occasions to come see for yourself. I begged for any manager to come see and you just ignored me. You are so shocked by what you saw after I moved out that you are not only keeping my deposit but charging me an extra $250. That house was filthy when I moved in (I signed the lease sight unseen because I was moving from CO during Covid). There was literally someone else’s picture hanging on the wall. And you have the gall to charge me to repaint the walls? You are terrible at this. I’ve never experienced such a bad landlord.

Negative experience: This company has the worst customer service and repair times I have ever experienced. Our dishwasher has been broken for over 6 months and has not been fixed. 2 weeks ago, a service man came out and ripped our dishwasher out of the counter and LEFT it there and it is still not fixed and our floor is torn up. They are horrible with communication and nobody knows what is going on. Will never rent from them ever again. Update as of 12/7/2023- The repair men came out 3 different times with two dishwashers. They said the first one was broken. The second one they brought they messed up putting it in, then told my boyfriend and I they would be back first thing in the morning to fix- no show. We called and they stated their boss wanted to buy a brand new one (for the second time) So my boyfriend took it out and fixed it within an hour after he got off of work. Incompetence is expensive and I hope in future this doesn’t happen to anyone else.

Negative experience: VERY UNPROFESSIONAL AGENT - I WILL NOT BE USING THIS COMPANY. I scheduled an appointment to see one of the properties with one of their agents named Lisa. I arrived 1 minute later than my scheduled time and a text had been sent minutes prior to my appt it had been cancelled. I replied to the text and received no response so I went to the office. I arrived at 9am and was told the office was closed and the young lady came outside to speak with me instead of unlocking the door. Once she came outside I asked about my appt and the lady I was speaking with was Lisa. She said I did not confirm and as I was attempting to explain I never received anything asking to confirm, she rudely cut me off and showed the message to confirm. I showed her I did not get the text and asked if someone could show the property because of how my schedule is. Lisa said No and referred me to the website to schedule. The website says the office opens at 9am but I had to stand outside in the cold and rain to speak with Lisa. Her tone, office etiquette and mannerisms were very unprofessional and rude. I have opted to use a different company.

Fantastic experience: Beautiful homes and great customer service.

Positive experience: Very friendly staff. I just didn’t care for the fact that they charge you an application fee for everyone that will reside within the home. That’s something I have never heard of. Each occupant has to fill out an application. So it was cumbersome to duplicate the same information over. Aside from that, they were pretty easy to work with and they returned each call and text.

Negative experience: Honestly shady company. No walk ins ! all conversations were through text. I talked to one person in person the beginning and throughout the months of the lease- silence. I decided it was time to move. (Issues that occured: mold grew almost everywhere in the house, the windows were drafty. Including the doors. I paid $1200 in security deposit. Now I have a bill that I owe them $750 after taking my deposit. Charges include scuffs on the ceiling (I can't even reach the ceiling) other charges included are ridiculous. $219 for cleaning - mind you i spent the whole day cleaning every inch before turning in my keys. There's a whole list of charges that I believe they just made up. I have proof before and after . NO MATTER HOW GOOD THE RENT IS IT WILL NOT BALANCE OUT AT THE END WITH THIS COMPANY!!

Negative experience: This rental company is the biggest joke and SCAM I have ever experienced. Please save yourself and do not rent from these people. When I moved into my new rental property, it looked like it hadn’t even been cleaned at all from when the last tenant was there. There was several things in the house and in the yard that were broken. I only signed the lease on a verbal agreement that these things would be fixed before we moved in. They were indeed not fixed when we moved in and then it took several MONTHS for the maintence crew to fix the issues. Honestly, fixed is a strong word. They threw some stuff together but nothing was ever truly repaired. Anytime we would put in a maintence request it would take several months for anyone to come out. Total joke. The worst part is when we moved out, I cleaned the house spotless. It was in much better condition than when we moved in. They STILL deducted all of our security deposit and even charged us for some random things that were not our responsibility. PLEASE DO NOT RENT HERE.

Negative experience: I paid my application fee. I have called..of course never able to speak with a person..left messages. You will not get a text only a automated basic text stating you will hear something in 24 to 48 hours which is not true. Bad business and zero professionalism and zero business work ethics. 0 stars

Negative experience: What a joke, this company would not let me do a walk through with them to assess our property after the tenants moved out. Multiple things broken or destroyed and we were compensated $200 to completely replace the kitchen floor. In my opinion I wouldn’t trust anyone that works for this company. Very crooked in my opinion

Negative experience: I've been trying to get ahold of someone about a property on their website. I had gone and viewed one property already and they were supposed to call me back about some questions I had. Never heard back, couldn't get anyone on the phone. Now I see the property is rented. That's extremely aggravating. I'm not putting in an app without my questions answered. Now I have questions about another property. I've talked to 2 different people and neither could answer my questions. I've been told I'll be called back for the past week and nothing.

Negative experience: No thank you!

Fantastic experience: I've been with Mayco almost 2 years now. They are wonderful to work with and have always been on top of things. Thank you.

Positive experience: I paid the fee to view the rental property. I was told it would be ready for viewing 2/10… i reached out 2/10 was told it would be ready 2/14. I get a message 2/13 the house is no longer on the market. The fee was paid to see the house that i never got to see. ***updated*** The manger was so helpful & clarified the situation. He didn’t have to but he did and as a potential client i appreciate that!!! Updating to 4 star’s communication is key.

Negative experience: I've had an outstanding request to fix my sink since last September, it's currently January. The locks on some doors do no work and mayco has 0 concern and even said I couldn't install a new lock to help me feel safer. No emergency number for matnance so if you pipe burst at 2 am your just gonna have a flooded house until they finally respond the next day. They care about getting people in houses not keeping them up to date or fixing issues. They also listed my 2 bedroom as a 3 bedroom online which is false. And they expect the rent to reflect more of a 3 bedroom home.

Negative experience: Completely screwed over our rental investment by allowing tenants to accumulate over $20,000 in damages that came out of our pocket. We’d asked Mayco several times to check on the state of house and send us photos, as we live out of state. Each response was “No photos necessary, all good.” Terrible property management! I’m giving them 2 starts because they did take our horrible tenants to eviction court, albeit without our knowledge. We are very disappointed in the property management and would NOT recommend.

Fantastic experience: Professional Services. Tony has been fantastic at providing market information as well as confirmation of my market analysis. Their prices are reasonable and they offer the full spectrum of services to keep your property managed correctly.

Negative experience: These people are racist ...an will try to hide it.....won't fix anything....to busy looking to see if black people stay there an how black people in the house instead of asking ASSUMING...there are rats in this duplex...but they didn't ask for deposit for the rats.....am just saying

Negative experience: Trying to charge my son $3000 for damages to a house that was burned before he rented it and they didn't tell him or my stepson about it. Top floor was painted over soot beams. The chimney was detached from the house and rats were everywhere. Roaches live under their houses. They don't care about fixing any issues. Pretty much made me get the building inspector to go to this house and show them that it wasn't fit for renting. Still going to court for this. They rent houses that shouldn't be rented and try to overcharge young adults in rent and fees. Please read your lease. They included gas in my son's rent, then took it away after he signed his lease. Said it was a mistake. Even though the rental agent initialed the paperwork. Please don't get charged more than you should and don't rent from them.

Negative experience: Full of bullcrap & will take your money.., they owed me $3020 and cashed me out $2520 because of a holding fee. . y’all played the wrong game with the wrong person… I was under the impression 8 occupants for a 4 bed they sat there’s at 7.. Which that should be stated in the agreement or whatever.. I wouldn’t recommend this company to Barack Obama… DONT DESERVE ONE ⭐️

Positive experience: Buena solo que tardan un poco para contestar

Fantastic experience: One yr down and Two renewed yrs to go. Thank you for giving me a chance.

Negative experience: Never returned my call

Fantastic experience: I would like to start off by saying Mayco rental is very professional. I needed maintenance work and I was sent out a GREAT GUT BY THE NAME OF MATT!!!!! He was veryyyyyy professional and right to the point of whatever issues were at hand. I felt very comfortable and I hope any time I need help at my Location.. (I live in Alameda Drive in Shreveport, La ) they send him!!!!! Thanks Mayco

Positive experience: Spoke with and Agent about property management they only deal with special properties in special areas of town , however this isn't mentioned in their Advertising, The Agent did call me back very nice but disappointed in how they choose what areas they work in, this needs to be included in their Advertising:

Fantastic experience: I absolutely agree. I was not able to thank him in person because I was trying to reinstall something that MayCo & Matt could have helped me with immediately. Matt, specifically, is to whom I owe a thanks. He was so courteous. Though I was not able to help in the last work he cleaned and swept up the yard after some critical work that I could not attend to. The point being: most people don‘t usually take that initiative, and most don’t. This review is the only remote thanks and amazement I can give seeing as I no longer have a phone. MayCo, thank you too.

Negative experience: DO NOT MOVE TO 902 GLADSTONE BLVD I want to begin by saying that I truly think the agents at Mayco are wonderful and as a property management company they do an amazing job. I am only on this google review forum to warn any other potential renters to NOT rent the home they manage at 902 Gladstone in Shreveport. If i could leave a 0 star review on the home itself some how, i would. I have lived here for the past year and have had more catastrophes that I can count, but I am going to attempt to sum up my experience below to warn any future tenants that may consider living in this rental NIGHTMARE. 1. INFESTATION- Starting out strong, the very first month I moved in i discovered my yard was infested in fleas from the stray cats that come and go. I have had to pay out of pocket each month for Orkin to come out and do pest control- which is very pricey ontop of the 1,100 (plus all utilities) i already pay to inhabit this place. 2. SEWAGE- my sewage had backed up into the bathtub and i was unable to bathe for over 3 days (see photos below) 3. POOR INSULATION- the home is so poorly insulated that it is unable to retain cool air/heat during the summer and winter months. With the air conditioning set to 70 in the summer, during the day time it will get up to 80+ degrees in the home until the sun goes down on the hotter days. At this point I am paying over 200$ a month in electric (it is July) to keep the house at a comfortable-but-still-too-warm temp because the AC is basically blowing straight outside. On the contrary, during the winter time it got as cold as 48degrees inside with the heat set and blowing. Additionally another annoyance is that you can hear literally every conversation a passer by has if they are speaking at a normal talking volume. 4. JANKY MAINTENANCE CONTRACTORS: this one is a doosey... Mayco will contact a technician to fulfill your service request for things like not having heat, a tree falling down into the road, burst water pipes, not having water at all, etc. and it will take them weeks to months (sometimes never, i have been trying to get a tree removed that fell since Feb and it is still there) to fulfill. Then when the order is fulfilled, it is done in a slum type fashion. I.e, the water pipe that runs to my shower under my house keeps popping out of the ground and water will drain everywhere because it is literally held together with a wire coat hanger. 5. OVERPAYING FOR AN UNSAFE NEIGHBORHOOD: i hear gunshots here more often than not and its not abnormal for your car to get broken into. I have had men knocking at my door at 11pm asking for money. I could go on but by now I feel like ive gotten my point across. This house looks pretty on the inside but is not structurally sound what so ever. If youre looking to dump a bunch of money into a rental, then this is the house for you. I want to re-iterate that my issue does not lie with Mayco, but the house at 902 Gladstone Blvd Shreverport, LA. I am writing this so no one has to learn their lesson the hard way with this house like i did. I wouldnt wish the experience I've had the past year of living here on my worst enemy.

Negative experience: I applied for 2 different houses from them . They claim that they had to paid deposit put on one so I applied for another and right after I applied for the other one the one that I originally wanted that the agent claimed had a “paid deposit on “ was relisted on Facebook & Zillow . When I asked I was told it was not available to apply for my 2nd interested home so I did & now guess what it has a “paid deposit” after 1 day & I told the agent I had the money and a co-signer for the house if needed . Seems like they are money hungry or just pick and choose who moves in and who doesn’t

Fantastic experience: Very nice agents, helpful and understanding. Best customer service ever.

Fantastic experience: They are always quick to awnser my messages. Going by to drop off the rent checks is always quick and easy with thier drop box.

Fantastic experience: Keli and Matt have made my moving experience fantastic. I am a person who likes absolute clarity and as long as things are made clear I have a easy time following along. In the past I've had moving experiences that were nightmare and the only common theme was change but this time keli made it the complete opposite and every thing was smooth sailing . Any concern we've had regarding small issues with the home matt had immediately addressed and corrected. Couldn't have asked for a better experience

Fantastic experience: Matt is the ABSOLUTE BEST technician Mayco has! He is very polite, professional, and stays until the job is complete. He is very thorough as well. I have informed Kali at Mayco that any issues/problems that I may have going on with the house, I ONLY want Matt as my technician. I’ll wait if I have to. Yes—-he’s just that good! He will get the job done! Thank you!

Fantastic experience: EXCELLENT customer service and QUALITY PROPERTIES

Negative experience: Delt with a younger guy. Rude!!! Not honest!! Wasted my time & money for applications. Will never recommend anyone to use him.

Positive experience: Had an appointment, they did not show up. Said the appointment was forgotten, that it fell through the cracks I have with the owner, very nice, offered to help in any way he could

Negative experience: Worst company I have worked with. I brought up a issue and then a week later had to bring it up again. The issue as escalated severely since then with still no response.

Fantastic experience: Kevin is well informed about investing in real estate, and he really looks out for my best interest. His knowledge of the Bossier City and Shreveport area is second to none. Best service out there.

Fantastic experience: Very knowledgeable & experienced property managers. They have it down to a science, so let the experts handle your real assets for you. Highly recommend.

Fantastic experience: Mayco is great, the services offered are top notch, and the staff is excellent. Keep up the great work!!

Fantastic experience: It's a pleasure to work with the folks at Mayco. Friendly and fast.

Fantastic experience: BEST EXPERIENCE PERIOD! I was shocked how intelligent everyone is that I have dealt with. Parrish & Kevin are rich with information. From helping me decide to move forward with either selling or renting my home ... I NEVER FELT MORE AT EASE with my decision. This is my most expensive asset I own yet I felt comfortable after talking with them. ******TAKE YOUR TIME AND CALL THEM TODAY****** You will like my review after you do.

Fantastic experience: Kevin May is very dedicated, passionate, and envolved with his work. He is wonderful to work with and always gets back quickly. Overall this is a great company to work with.

Fantastic experience: Kevin and his team are managing a few properties for our family. We are extremely pleased with the level of service they provide. If you have a rental property, and are managing it yourself, you need to call these guys. It is well worth the minimal management cost.

Fantastic experience: Mayco Real Estate takes the hassle out of owning investment properties. They take care of properties and renters as if they were their own. They have the lowest fees and the highest quality of service.

Fantastic experience: If you are thinking of investing in real estate or looking for someone to manage what you already have Kevin is really good at managing rentals. He is easy to work with and will take good care of your investment

Fantastic experience: They really care about the people they represent and taking the best care of their properties.

Fantastic experience: So far, so good. I will update the review after we actually move in. :)

Fantastic experience: I have 2 rentals properties that Mayco manages for me and they do such a great job. I never have to worry about anything. Thank you.

Fantastic experience: I Recently worked on a project with Mayco Real Estate Service, LLC. Great folks to work with.

Fantastic experience: I decided to use Mayco for all of my rentals a couple years ago and I am very glad I did. I have not had to worry for one second about anything to do with the properties since. Mayco handles everything, and notifies me with only what I need to know. Very professional in their day to day operations, which I appreciate. I wish I had known about Mayco a long time ago, it would've saved me ALOT of headache!

Fantastic experience: The staff at Mayco is a stellar team. I needed to move by designated time as well as get approved for a property that I thought was going to be impossible. I met with Tony and he told me dont worrie. That same day I was approved to rent the property. Thank you Mayco!! Thank you, Lori