Key Realty

Positive experience: Our Realtor Found us a nice house structurally thus far...however we feel we may have been screwed as the recommended inspector missed some major issues. Finances aren't available at this time for us to address sed issues as we have a baby on the way

Fantastic experience: Buying a house while selling another is stressful, but Margaret Archer made it smooth and easy (well...as easy as one can expect in a market where supply is low and demand is high!) Margaret had been with us every step of the way. I can't recommend Margaret enough...if you're looking for an expert in putting together a great strategy, she's your agent, hands-down!

Fantastic experience: Rosie is very energenic, she didn't give up on us. She found us a beautiful home that was more than we expected. She is friendly and outgoing

Fantastic experience: Rose was so helpful and made finding a home easy! From school friends to adults, she's a sweet amazing woman, J.F

Fantastic experience: So happy I came across key realty back in June of 2022! They have been the most understanding and reasonable people I have ever dealt with Christine has such a big heart and is so polite and nice I enjoy hearing from her whenever I have to make a phone call to her or she calls me being that I am the tenant! This year I got the pleasure of meeting the owner Tina she is very polite and understanding and they both make it enjoyable to go into the office! it is so easy to communicate with the two women I would never go elsewhere for a realtor if I ever need another one thank you key realty for everything you guys have done for me I appreciate you guys more than you will ever know!

Fantastic experience: Best group of people and Realtors!

Fantastic experience: If you're looking for a realtor who is the epitome of a dream realtor to work with, Kelsey is it! My husband and I recently purchased our first home working alongside her. Kelsey made every second of our experience feel less stressful, more enjoyable and had a way of making us feel like we were a top priority. Kelsey is not only incredibly knowledgeable, responsive and personable but she is also a very sweet person who will make you feel like she has your best interest at heart. She made us feel like she cared as much as we did on finding our dream home. We would not only recommend her but congratulate you on the victory of having her work with you. Thank you so much Kelsey and key realty for making our dreams of home ownership a reality! 10/10 experience

Negative experience: Kelsey lost a potential match, she is pushy and not friendly. I would stay away from this company! Demanding and was not aggressive for the home we wanted.

Fantastic experience: Excellent Customer service! Professional & knowledgeable with process of selling a home & also buying one. I would recommend Pamela Mitchell to anyone looking!

Fantastic experience: Great people to work with !

Fantastic experience: Ask for Christine for all your rental needs. She is wonderful.

Positive experience: Not what I was looking 4

Fantastic experience: Kristina Campbell I highly recommend she goes above and beyond . She sold our house and helped purchase another house and help my son buy his first house

Negative experience: Terrible experience

Negative experience: Key realty also owns briargate management which is who I rent from. Long story short I've been dealing with an extremely loud neighbor. In our lease there is a clear and specific part about loud and boisterous noise not to be as to disturb the residence or their guest. My fiance and I have made MULTIPLE complaints with specific details. I expected the property manager to handle these complaints professionally and resolve this issue for us. Instead I was told it was "a lifestyle difference" and to contact the police. Well yes it is most certainly a lifestyle difference. We choose to live respectfully and quite like we agreed to in the lease, when we signed it. And our neighbor lives a loud, ignorant lifestyle where there is constant banging on the floor causing our lights and fans to shake and preventing us to relax or even sleep most times. This is morning to night every day. The anxiety is through the roof. I feel very taken advantage of and that this is an issue that shouldn't have to involve police at all. Hopefully key will respond so we can resolve this issue and move forward. Kind of lost as to how to move forward

Fantastic experience: My sister and mom used Mia Moore for their realtor to purchase a beautiful home in Belvidere Illinois. Mia was amazing and very knowledgeable about every home they looked at. We where so pleased with her services that we also used Mia when we sold our other home.

Fantastic experience: Outstanding responsiveness in the recent sale of a home. Quality work and professionalism were exhibited by John Murray and Lisa Kitsemble.

Fantastic experience: We cannot being to express our gratitude to Miroslaw Niemiec for finding us our first home. We found him through Zillow, and though initially hesitant because we had worked with two agents prior through Zillow who weren't the most responsive; we were amazed at this patience, knowledge and just overall follow-through with the entire process. He knew exactly what we were looking for and didn't try to show us something that wasn't in our budget, he worked strictly on our behalf. Again, we're first time home buyers, so our knowledge is somewhat limited, but he explained each step along the way in great detail and was able to provide us so much useful information, we'll appreciate always. I highly recommend working with him for all real estate needs, I know we will.

Fantastic experience: Knowledgeable and courteous professionals. I purchased a house through Key Reality two years ago and was impressed with them and their agent Michelle Folmer.

Fantastic experience: Best Realty office in Rockford

Fantastic experience: Joe Dote is the best. Very helpful and completely committed to your needs if you are buying or selling a home. Let's face it it's a big move in your life you're going to need someone who knows the ropes. In the greater Rockford area that person is Joe Dote

Fantastic experience: Wonderful company who's goal is to locate the right home for everyone.

Fantastic experience: We worked with Rose Schlickman and were very happy with everything her and the team at Key Realty did! We would highly recommend everyone to give Rose a call!!

Positive experience: Its ok nothing to go out of way for.

Negative experience: They had no patience for this mentally disabled man, and customer.

Negative experience: Very limited

Negative experience: Never return calls to rental customers, I will give christine your name she never return calls.shocking this property I'm in I introduced to them.i used to recommend them just gone to state line property

Negative experience: Called numerous times to inquire about houses. Was told every single time that they would call me back. Never have I received a call.

Fantastic experience: I recommend Rick Anders if your looking to buy a home. He was great in helping my mother purchase her first home. He listened to what she was looking for and stayed within her price limit. He was always available for us and answered all the questions we had and made the buying process less stressful. He made us feel like family. Thank you Rick for all your help and patience in helping find my mother the right place and for the right price.

Fantastic experience: Thank you so much for making the process fairly painless

Fantastic experience: Margaret Archer is an excellent realtor

Fantastic experience: Very helpful and patient

Fantastic experience: Excellent job! Best decision I’ve made to use Key Realty to sell our home! Thank you Key Realty!

Fantastic experience: Very impressive team, great service and attention to detail. Could not ask for more .

Fantastic experience: I’ve been working with John Murray aka Key realty for over 15 years. I wouldn’t trust anyone else to buy or sell a property. He treats you like family working to get you the right house/Home!!

Fantastic experience: Worked with Key Realty for many years, Its a Great Company.

Fantastic experience: Key Realty is the BEST!! Wonderful agents, wonderful company!! Anyone buying or selling should contact John Murray at Key Realty.

Fantastic experience: Key Realty is professional at every level. 5 STAR EXPERIENCE with KEY REALTY!

Fantastic experience: I highly recommend using Rose Schlickman! She helped us sell our home and buy our new forever home. She made the whole process simple and walked us through it all.

Negative experience: Let me preface this review by saying that I’m sure there are wonderful agents at Key Realty Rockford, however, our experience with one particular agent has turned us off from ever using this company and warning everyone we know to steer clear. Unfortunately, their agent Chuck uses unethical practices and is more interested in personal gain than being honest and fair. He was extremely rude to my real estate agent, intentionally hard to get ahold of, and held off submitting paperwork for days after verbally accepting an offer in hopes of a better offer and bigger sale (despite persistent texts and calls from my agent). We were extremely shocked by the things that he did, and he in no way lived up to the morals that Key Realty prides themselves on. As a buyer, he will make things difficult for you and he will cut corners to make sure he gets the most he can in his pocket, even if it’s not done ethically and it means sliding things under the table. He is what they are talking about when they compare realtors to car salesmen, and I would never consider or recommend buying or selling a property from him. I’ve dealt with many realtors and brokers, some better than others, but I’ve never felt the need to take time to review someone, and especially not because of unbelievable, unethical practices that I’ve seen while involved with Chuck. If you’re considering listing or buying with him, run the other way and don’t look back.

Fantastic experience: Really helpful people.

Fantastic experience: Great energy, love the enviroment accepting to all people.

Negative experience: This was the worst experience I have ever been through. To start off the customer/ realtor relationship, we had dropped our applications off in the office in late June (With the application fees.) A week and a half went by with no contact from K.R. We decided to call them to check on the applications. Upon calling, we discovered that the realtor did NOT receive our applications, as they had become lost through the "shuffling of paperwork." After finally processing our applications, we were approved. With the initial approval date around early July, we were instructed to wait for them to contact us with the official move-in date (We were told we could move-in at the LATEST August 1st.) Two and a half weeks went by and we had not yet heard from K.R. Again, we decided to contact them about the delay. They had not even touched the apartment. They said they would call us back with the official move-in date. One more week went by, and we FINALLY received a call indicating that our move-in date was in mid-August. We then proceeded to wait until we received another phone call from the realtor indicating that our move-in date can be moved-up to August 5th, as the apartment would be ready for us. We drove across town to K.R. and signed a few agreement papers. At MY request, I asked to view the apartment once more before we sign the lease agreement. The agent approved, and we drove across town again. She unlocked the apartment, and we all walked in. Not only was there a bad smell, the apartment still had stained carpet, dirty walls which also contained nails and screws, the kitchen door had a punch hole in it, the back patio door was extremely damaged (Looks like an animal tried to claw through, one of the kitchen cabinets was broken, there was standing water in the basement, the ceiling in the basement was warped due to the extreme moisture, the upstairs bedrooms still had big stains in the carpet, and lastly the realtor had no knowledge of the damages. If I had not requested to see the apartment, this would have NEVER been discovered until the move-in process. While in the apartment, she contacted the building manager who said our move-in date was still in mid-August and that they have not come out to fix anything as of yet. Not only were we angry, but we were put through such an inconvenience to get pushed back another week. We all drove back to the K.R. office, and decided to let them fix these needed repairs. I instructed the realtor to contact me throughout the week with any updates (Even if nothing new had unfolded.) Another week went by, and I had not received a phone call. I decided to reach out for the third and final time! She said the apartment is suppose to be ready and she was gonna go over to the apartment and provide me with an update later that night. I never received a phone call. The next morning, I received a call around 12 from the realtor whom had some more news for us. The apartment still wasn't ready, but they would like to put us into a different unit instead. This has forced the decision to move on to a competitor business. The realtor was probably one of the most unprofessional, uninformed, and irresponsible people I have ever communicated with. Very poor decision to try and go through this company. Definitely, the worst experience. Over all, the experience lasted 45+ days. The indecent, irresponsible business practices interfere with peoples lives. Inconsiderate how the communication between the building manager and the realtor barely exist. K.R. is pointing fingers at the building manager, and vice versa. The fact that no one is claiming responsibility is sad and unprofessional to say the least. To Key Realty: This is an honest review from your most recent mistreated ex-client. Congrats to all of those that did find a happy home. We were hoping to do the same. Thank you.

Negative experience: Your realty office in Beloit is an eyesore. As someone who lives here your realty office should raise the standard not lower it. Not an asset to the neighborhood IMO.

Fantastic experience: I am very happy with the level of service and experience with this company. Dick Eckburg is one of the best realtors in the business!