Key Closing Services, LLC
Key Closing Services, LLC is a premier, women-owned closing company based in Urbandale, Iowa, dedicated to simplifying the complexities of real estate transactions. With a team led by founder Teesha Groen, an industry veteran since 2004, the company brings together extensive experience from mortgage, title, and legal sectors to deliver precision and peace of mind. Serving all 99 counties in Iowa, they act as your dedicated ally from initial consultation to the final signature, ensuring every detail is handled with care.
Their comprehensive suite of services includes meticulous document preparation and filing, professional notarization, secure management and disbursement of funds through regulated escrow accounts, and coordination of title searches and abstracting. Whether you are buying, selling, refinancing, or navigating a For-Sale-By-Owner transaction, Key Closing Services ensures clear titles, timely closings, and adherence to all lender and state regulations. Their integrated process, supported by tools like Ellie Mae's Encompass and QUALIA, guarantees efficiency, transparency, and a friendly, professional atmosphere that makes every transaction seamless.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Key Closing Services, LLC: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 67 reviews
Fantastic experience: Key closing staff were very responsive and helpful through the entire close process. I appreciated their professional assistance. It was smooth!
Thank you Lorrie. It was a pleasure assisting you. Congratulations!!
Fantastic experience: I love working with Teesha and her team at Key Closing Services! They communicate clearly, are always responsive, and consistently get the job done! Bringing every transaction smoothly to the closing table. If I had a million transactions, I'd trust the Key Closing team with every single one!
Gee! Thank you for your stellar review. We always enjoy working side-by-side with you on a transaction. Keep up the great work we look forward to the next one.
Fantastic experience: Teesha Groen and all the Key Closing Staff make our jobs so much easier as Real Estate professionals. They have always been so prompt in communication, flexible and friendly. We love doing business with them.
Sunny! Thank you for the review. We enjoy each transaction. Keep up the great work!
Fantastic experience: Key Closing Services is mazing to work with! Teesha and her team are very professional, responsive, and always make the closing process smooth. Highly recommend!
Thank you for the kind review!!
Fantastic experience: Teesha and her team do a wonderful job with closings. Always friendly and professional.
Thank you for the kind review. Our team loves to collaborate with you!!
Fantastic experience: I’ve worked with several title companies across the metro, and Key Closing Mortgage is by far the best. Their team is absolutely fantastic to work with professional, responsive, knowledgeable, and always on top of every detail. They make the closing process smooth and stress-free for everyone involved, and their communication is second to none. It’s always a pleasure partnering with a team that truly cares about providing an exceptional experience. I highly recommend Key Closing to anyone looking for a reliable and professional closing company!
Thank you, Ben! We’ve enjoyed collaborating with you and your team. You guys are AMAZING!!
Fantastic experience: I will continue to use Key Closing Services for all my clients. They do a phenomenal job, and are always on top of things when they are faced with a challenge. I reccomend Teesha and her entire crew to anybody if they are looking for a seamless experience!
Thank you, Tucker!! We appreciate you. We’ve truly enjoyed connecting with you and your team. You’re doing fantastic!!
Negative experience: Wouldn’t use them. Unprofessional and rude. Choose a diff company
Mort, we’re sorry to hear you feel this way. Providing professional and respectful service is very important to us, and this review doesn’t match the experience we strive to provide every day. We are unable to identify a transaction associated with your name, but if you worked with us, we’d genuinely appreciate the opportunity to learn more. Please contact our office directly so we can better understand your concerns and work toward a resolution.
Fantastic experience: I cannot express enough how amazing Teesha Groen is. By far the best escrow office I have EVER worked with!!!! 10/5 stars, we love her!!
Thank you!!! We love working with you and Ben.
Fantastic experience: Great service and very friendly staff!
Thank you Paula. It was a pleasure to assist you.
Fantastic experience: We have utilized Teesha and Key Closing for many years of business. They are always helpful and do it all with a smile and a lot of laughs. I would recommend them highly to anyone needing closing work for real estate!
Thank you, Justin! We love to collaborate with you.
Fantastic experience: Key Closing is the best! The staff is amazing and are always professional and on top of everything!
Thank you, Rachelle! We appreciate you.
Fantastic experience: I've had the pleasure of working with Key Closing Services on many occasions and can confidently say they're the best in their line of business. They go above and beyond for their clients and business partners with stellar communication, quick resolutions, and 100% transparency. They truly do care and genuinely want to give you the best experience while working with them. Teesha, Nicole, Kayla, and the rest of the staff are awesome to work with!
Thank you, Luis! We've enjoyed every moment. We hope we had something special to your reputation and each transaction!
Fantastic experience: I recently had the pleasure of working with Key Closing, and I must say that it has been an outstanding experience from start to finish. The professionalism and attention to detail demonstrated by the team were truly impressive. They made the entire process seamless and efficient, ensuring that all my questions were answered promptly. What stood out to me was their commitment to customer service. The staff was not only knowledgeable but also approachable, making me feel valued as a client. They took the time to explain each step, which helped alleviate any concerns I had. The environment at Key Closing is conducive to business, with a focus on collaboration and communication. It’s clear that they prioritize building strong relationships with their clients, and that level of dedication is hard to find. Overall, I highly recommend Key Closing to anyone looking for a reliable and professional closing service. They have truly set a standard in the industry, and I look forward to doing business with them again in the future!
Claudia! Thank you for the amazing review. We've enjoyed our partnership with you over the past several years. We love your energy and knowledge you bring to the table.
Fantastic experience: I've used Key Closings as my go to place for all my real estate transactions. Teesha and the ladies do an amazing job of taking care of my clients and working diligently to ensure deals close on time and without issue. I'd give them 10 stars if it was an option.
Thank you, Jason! We appreciate your business and entrusting that we'll handle each transaction with care.
Fantastic experience: Teesha and her team are absolutely amazing to work with! Always friendly, responsive and knowledgeable! Love the team!
Thank you, Lindsay! You're one of the BEST in this business. We'd be lost without you.
Fantastic experience: Always Great to work with Teesha and her team. Delivering excellent service !!
Thank you, David! You're always a pleasure to collaborate with.
Fantastic experience: Teesha and her team are so awesome to work, quick to reply, and always professional. I needed something on a weekend, but knew Monday was most likely the earliest. Teesha saw my email and within 2 hours I had what I needed. Selling a home can be stressful but not when you use Key Closing!
Megan! Thank you for your review. It's been FUN assisting you during the process. You've been helpful, calm, and patient. 3 things that can be very hard when selling your home. Congratulations!!
Fantastic experience: Professional, organized and great people. Thx for making my transactions so smooth!
Thank you, Danielle!
Fantastic experience: Best customer service …. Extremely knowledgeable and will continue to send my clients to them❤️
Thank you, Latrice!! We appreciate your love for the industry and business!
Negative experience: I was primarily responsible for selling my mom’s house and worked with Teesha during the process. It was already a stressful time, and unfortunately, she made it even more difficult. Her lack of customer service was shocking—at one point, she told me I was “wasting her time” and hung up the phone. It felt like she no longer cared once she had secured our business. This is an experience I won’t forget, and I strongly encourage others to look for professionals who are both respectful and genuinely care about their clients.
Hello Leslie,
Buying and selling a home can be very stressful!!
We couldn't connect you with transaction at our office. Feel free to call us at 515-707-0412 and we can assist you.
Negative experience: Worked with them for the sale of my childhood house. Really bad experience.
Hello Monica, I tried to pulling up a property to connect you with. I'm unable to connect you with a recent transaction. Please contact us to assist you. 515-707-0412
Fantastic experience: I cannot say enough good things about Key Closing Services. The owner and entire staff were great to work with and offer an incredible service. They far exceeded expectations and went above and beyond to ensure a timely closing. I highly recommend Teesha and her staff!
Adam! You were an absolute pleasure to collaborate with. Thank you for trusting in our team to assist you and your client.
Fantastic experience: I've partnered with Teesha and her team at Key Closing and everyone is friendly and knowledgable. Teesha goes above and beyond to get docs completed efficiently and makes it a great experience as a realtor and my clients whether it's buyer or sellers.
Thank you, Emily! Our team enjoys collaborating with you and your team.
Fantastic experience: I LOVE working with Teesha and the entire team at Key Closing Services. When getting a real estate deal done, there are a number of moving parts: lenders, appraisers, documents, legal. Teesha and the team have a systematic and empathetic approach to all of it. Whenever I see Key Closing Services chime in, I know everything will be smooth. Thank you!
Thank you Nora! We just adore you.
Fantastic experience: I can't say enough good things about Key Closing Services! As a realtor, it's very important to me that I'm working with a settlement agent that I can trust-- someone who picks up the phone, speaks to my clients when they have specific questions, and communicate to everyone along the way to ensure we have a smooth ride to closing. I've worked with many closing companies in the DSM metro and Key Closing Services has proven to be the best for me and my business.
Dan! Thank you for the positive review. We truly appreciate your business and faith in KCS! We're always here for you and your clients. You're wonderful to collaborate with.
Fantastic experience: Went fast and easy! Also everyone was super friendly!
Thank you for your review. We're delighted that you had a great experience!
Fantastic experience: This closing company does it all for you and then some. Travels the whole state for closings, prompt communication, reliable, quick, experienced, and does your work for you. Love this company.
Laura, thank you for your review. It's always a pleasure to work with you. You're always so kind and your clients truly enjoy your assistance.
Fantastic experience: It's ALWAYS a pleasure working with Teesha and her gang. Since I do the same line of work they do, I know the pressures and heartache of the field - but their team is always on top of everything and always so positive :-)
Thank you Danielle!
Fantastic experience: They are great! Very fast, efficient and easy to work with. I would recommend them to anyone.
Thank you David! We truly appreciate your knowledge, communication and grace in this business. You always make us look great.
Fantastic experience: Best in the business!
Laura! Thank you for your review. Your knowledge and experience in this business are top notch.
Fantastic experience: 10/10 recommend! Whether you’re a lender, realtor or consumer -> Teesha and her team are fast, accurate and flexible!
Thank you Kurt! We appreciate your review and business. You were a pleasure to work with.
Fantastic experience: Conveniently located right in the heart of Urbandale business District Great closing department great attorneys to work with Laura is amazing and The rest ofThe ladies in there are absolutely delightful to work with... Mario @ real estate of Iowa
Mario,
T
Thank you for your kind review. The attorneys that draft our commitments and support us are amazing. Most of all, Laura is a rockstar! We love having her part of our team! We appreciate your business and work ethic!
Teesha G
Fantastic experience: Working with Teesha and the KCS team is like having your own personal superheroes! They are reliable, efficient, and always ready to save the day with their amazing customer service. We love working with them and would recommend them to anyone looking for a superpowers team to get the job done right!
Thank you Sara!
Fantastic experience: Teesha and Nicole are the best!
Thank you!!
Fantastic experience: They go above and beyond for every single person!
Thank you!!
Fantastic experience: I very much appreciate the care and attention given to both customers and myself. A great group of people at Key!
Thank you David. We appreciate you!
Fantastic experience: Teesha is an extraordinary person who went way beyond her scope of responsibilities to make our closing happen. Love her!
Thank you Julie! We love working with you.
Fantastic experience: I have been working closely with Key Closing Services since 2019. The team is always efficient and replies to all correspondence. Key Closing Services are always working for solutions to any issues that might arise. They are professional at all times and they always make my team look amazing. Could not accomplish all that I do without the great work of Key Closing Services, LLC and I highly recommend them.
Thank you Lori! We enjoy YOU and YOUR clients. You're always a pleasure to partner with.
Fantastic experience: Teesha and her team at Key Closing is the best. We highly recommend that borrowers who obtain their mortgage loan through us to use Key Closing Services. They are always timely and have the best customer service. If you are obtaining a mortgage, then having a good closing company on your team is important. Looking back over the last few years we’ve closed over 200 loans with Key Closing and they have never let me down! Highly recommend!
Thank you Blake! We love working with you!
Fantastic experience: Key Closing Services, LLC is the ABSOLUTE BEST when it comes to real estate closing services! Teesha, Nicole and the entire team are professional, thorough, kind and compassionate!
Thank you Anthony. You're a GREAT partner to our team. We appreciate you!
Fantastic experience: Helped me get an amazing house!
Thank you, Thomas!! We hope you're still loving your HOME.
Fantastic experience: It took awhile but we got there and they helped me along the way . I got frustrated but they kept me going . I will recommend.
Tammy! You're more than welcome.
Fantastic experience: Excellent local closing company. Staff is very responsive, knowledgeable, personable, and attentive to detail!
Thank you, Mark!
Fantastic experience: Great painless
Thank you!!!
Positive experience: Outstanding personable, knowledgeable staff.
Thank you, Dusty!
Fantastic experience: Key Closing Services handled the closing of our new home. Very impressed with their process during COVID-19. Park your car, go over all of the paperwork over the phone, paperwork is brought out to sign, done. Easiest part of the entire home buying experience.
Fantastic experience: I am always relieved when I see Key Closing Services is the closer on a real estate transaction. Teesha and the team are super knowledgable and efficient, and best of all they can shift when hiccups come up which is very valuable to everyone involved in the transaction. Great work and look forward to working with KCS on the next transaction!
Fantastic experience: Great fast job
Positive experience: The people are very friendly and work with you to know and understand all you go through to get your loan closing done and on your way feeling good that all will be done in good time. I would recommend them to others for refi or to buy there new home.
Thank you Jeff! We're glad we could help.
Fantastic experience: Great real estate closing service. Efficient, knowledgable, personable and gets the job done!
Thank you Adria!
Negative experience: Sellers, buyers, and lenders beware of this settlement company Key Closing, LLC. This has by far been the worst settlement/closing experience I have ever encountered in my many transactions. Do not ever use them. I wish I could give 0 stars. 7 days later we still are not sure where the settlement is standing.
Hello Earl, Please contact our office and let us know what address you're referring to. We'd be happy to help you. We don't have a file with your first or last name. We also don't determine the closing date on any transaction. The closing/settlement date or standing is determined by your purchase agreement and loan officer. If you're looking for an update on settlement contact your loan officer. Have a great day!
Fantastic experience: Super nice, relaxed atmosphere.
Thank you Dale!
Fantastic experience: Nice and friendly
Thank you Mary!
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