Ashdon Property Management

Fantastic experience: I had already experienced two unprofessional management companies of apartment complexes who failed their timeline for my move-in. In my frustration, I looked online and came across an Ashdon property that I fell in love with at first sight. The property had everything I needed and working with this company was so easy. They're online portal system makes everything easy and Ashley is super amazing as well as Jem. I would recommend this company to anybody that I knew needing a new place to live.

Fantastic experience: Kudos for the magical tenant support portal. While it was a little unnerving at first to meet so few human office staff in person during the rental and move-in process, they have diligently ensured maintenance staff, cleaning, and repairs happen whenever they were needed.

Fantastic experience: What a blessing. I made requests before I even moved in, like getting a peephole in my door, and then months later I had a major water repair issue. The personal involvement exceeded my expectations. Response is always timely, courteous and understanding. ❤️ living here! Plus, they are dog friendly. ☺️

Negative experience: DO NOT RENT FROM THESE CROOKS! They still will not refund money that they took from my account. They never resolve any issues that are brought to their attention. They moved us into a filthy apartment that we had to clean before even moving our things in, imcluding moving out old furniture left by previous tenants. They charged us for cleaning when we moved out even though the whole apartment was spotless and left better than we originally recieved it. I experienced drug use, domestic abuse, multiple police reports, along with many other issues with the other tenants that were never addressed by the company. These people are just looking for your money, do not let them fool you as they did us!

Negative experience: If I could put 0 stars I would. Fellow tenants and I had to deal with harassment, the smoking inside of weed and cigarettes from another apartment and NOTHING GOT DONE. The only course of action ashdon property management would take is sending out an email reminding us to remember the lease contract. This tenant tried talking to my husband about smoking meth in the past and would blare music. Ashdon did NOTHING. We left after two years, decent property, but the lack of concern over the safety of myself and other tenants was unbelievable especially after this unit threatened violence, threw things and neighbors, and would smoke constantly. I can't tell you how many times i had to call because the inside of my apartment smelled like smoke and nothing got done.

Fantastic experience: We have been with Ashdon Property for over 10 years. They are such an amazing property company to be with. They always take care of the property if there is an issue, we are able to transfer to another one of their properties with ease. Ashley and Jem are truly amazing and so kind to our family. We can’t recommend them enough!!! If you’re looking for a great experience and home with a new property management definitely reach out to Ashdon Property Management!

Negative experience: Worst slum lords of all time! The owner of our building decided to sell and Ashdon Property Management got into a bidding war and grossly overpaid for the property. In order to "make the numbers work" they demanded double the rent without any upgrades or move out. It did not matter to them that my son and I had lived there for over 14 years as model tenants who had never been late on rent. I saw the pictures of our old apartment online when they listed it for rent and to my shock they had hardly put any money into it whatsoever. They are completely heartless and cheap! Never move into 6600 S Vine St or any of their properties because you will regret it!

Negative experience: Absolute slum lord. Left me without heat for over 6 weeks, failed to replace water damage and ultimately got mold in our unit and they never repaired it. Do not move in to 8327 S Reed st or any of Ashdon's other properties Filed a report with Jeffco health inspector and a lawsuit against them Highly recommend doing your due diligence and finding another apartment other than theirs

Fantastic experience: I just wanted to reiterate my prior review. I am so thankful to work with Ashley Lucero and Ashdon Property Management. Ashdon Property Management & Ashley are very polite, caring, professional, receptive & helpful! Any requests I make are responded to immediately and they make sure that everything in my condo is in good working order/condition.

Fantastic experience: Great place to rent from always prompt on any service calls to fix anything they never bother you and make it easy to pay rent

Fantastic experience: I’ve been with Ashley and her team for almost 5 years now and let me tell you, they’re absolutely amazing!!!!!! I’ve never been with a company that has gone above and beyond as they have! Any issues are completed in a timely manner and always a friendly voice on the other end. Her response time is very quick. They never leave any questions unanswered. If any issue occurred they’re on top of it! I can’t say enough good about how much I enjoy renting with their company! They also appreciate their tenants and the little bonuses say a lot about them. They make you feel special with the birthday cards as well! From the first time I met with Ashley she’s been a blessing. She was eager to get my family and I in a home. I would highly recommend using Ashdon Property Management. Thank you to Ashley and her staff for all you do! ❤️

Fantastic experience: We have had nothing but great experiences with Ashdon Property management. Friendly, efficient and supportive!

Positive experience: Friendly staff and very helpfull.

Fantastic experience: Great company. Easy to work with

Fantastic experience: It's start

Fantastic experience: Loved it this actually gives you money

Fantastic experience: Great place to live

Positive experience: Great property management.

Fantastic experience: I’ve had a great experience with the company. Ashley Lucero was very helpful when I moved in. I can always reach someone when I have questions and maintenance requests are always answered and fixed quickly!

Negative experience: Initially a great company to work with, however when it came to a return of my security deposit they became ghosts. It was nearly impossible to communicate with them as they would dodge calls or refuse to answer. It has gotten to the point where I've had to send over a seven day notice letter for the return of my deposit, and if it escalates beyond this I will have to take them to court.

Negative experience: The very day I moved into their Grant St. property, it was certainly the beginning of a horrible experience with the worst management company yet. My roommates and I simply ran out of time to find the right apartment so we all agreed to move into Ashdon’s Grant st four plex with the current Denver rental market the way it is. Initially, I could smell a hint of a pet urine odor in the air so I promptly called Ashley, the acting representative for APM. I specifically asked her if there was a pet urine odor in the apartment. She specifically said, “No, they just shampooed the carpet” and having seen the marks in the carpet from a shampoo machine I believed her. That was precisely one month before the three of us moved in. By the time we moved our furniture into the apartment and the molecules from the urine were upsetfrom the carpet and pad underneath it, we couldn’t even eat dinner without our eyes watering. The ammonia was so strong we couldn’t bring ourselves to eat. Upon looking closer at the apartment having already discovered Ashleys gross dishonesty with the pet odor, hand prints from what looked like the former tenant children were on the walls, so while the apartment looked as though it had been cleaned by Ashdon Property Management, it was clear that it had not. The neighbors that were now above us returned home and the noise coming from their apartment located above ours was absolutely intolerable. The floors sounded like hardwood or some type of hardwood composite with obviously no attempt made to consider noise. In addition to the fact that you could literally hear word for word every conversation they had along with the adjoining tenants television and his conversations we had to keep our TV up loud having been raised to keep our noses in our own business. In essence it appeared as though when the building was built originally, I would guess circa 1960’s-1970’s there was no attempt to midigate the noise that comes naturally from the other tenants apartments. It was like living in one apartment with them all in regard to the noise. The first night we spent there I could hear what appeared to be loud music from the room above mine literally all night. I didn’t stop. I’m no stranger to partying and I figured they were just up tbere doing what I’m not guilty of myself. I’ve never been one to call the police so I submitted a maintenance request to Ashdon Property Management, yes, I was angry, that first night I’ll admit due to Ashley’s blatant dishonesty over the pet odor so I followed the request up with a phone call directly to Ashley since she’s the acting representative for Ashdon Property Management. Needless to say, the conversation did not go well and it included a statement on Ashley’s part that, “The apartment was ready” in Ashley’s own words. That made me feel as though she was being dishonest from every angle due to the level of issues we were dealing with in our first night there alone. Having signed a year long lease we felt we we made a huge error in our judgment and in reality, we did. What would follow in our time there would prove us to be right with a toilet that backed up on a weekly basis leaving us with no bathroom. We were forced to use the one at the nearest King Soopers when it was open or any twenty four hour business that would let us even use their rest room if we weren’t paying customers. Sometimes it would take a week or more for Ashdon Property Management to get a plumber on site so needless to say, it was a nightmare. What would follow would be a slew of serious issues that included clogging sinks on a regular basis, trash not being picked up for sometimes would be weeks, weeds in the front and back yards growing in lengths that would exceed two feet and due to the fact there’s no grass in either of the yards it was seriously troublesome. The weed issue brought on the issue of an invasion of multiple types of bugs that included an assortment of spiders, Don’t rent an apartment from the properties APM manages. They’re severely incompetent.

Positive experience: It’s difficult getting responses and help quickly. Otherwise a good experience, so far.

Negative experience: The management here is the absolute worst. I scheduled 2 previous showings and they were not able to get me the codes to actually look at the properties. Then after being assured I will be able to see a property. The same issues occurred again unable to get codes and management will not answer phones. I have wasted my time and gas. Do not bother with his company.

Fantastic experience: This is the second apartment I've rented from Ashdon. Both times Ashley Lucero made the process smooth, quick and easy. She did an excellent job and got me exactly what I was looking for

Fantastic experience: 4 of my best years living with Ashdon property Managment, Ashley knows how to do her job very well, any problem I had in the apartment I solved it quickly I always answered the messages and sent the person to fix the problem, we never had any discussion we were always very comfortable, greetings Ashley see you later thank you for everything!!!!

Fantastic experience: I have now worked with Ashley twice and she is so amazing she is very caring and easy to deal with she does her job well and has a big heart I want her to know she is recognized and appreciated thank u ashley

Fantastic experience: Awesome property, great staff, especially Ashley Lucero ( her whole team) they're very commutative and we can reach her usually anytime with any problem that we have. I don't think I've ever felt this way about any property Management.

Positive experience: Ashley is willing to work with you on lease agreements, changes, and even rent amounts, when things change. I really appreciate their work helping me during my time at Highline Pointe in Centennial.

Fantastic experience: Ashdon began managing our apartment after our original landlord sold the property. We weren't sure what to expect at first but then had nothing but positive experiences with them in our 2+ years living there afterwards. Ashley was responsive to any concerns or issues we ever had and her maintenance team was always friendly as well. Definitely a solid company!

Fantastic experience: 5 stars +++++ !!!! This property management company is the absolute best residential property management company I have ever had the pleasure of dealing with (and with a company specializing in renovations we have dealt with quite a few on different levels). Ashdon Property Management Company has represented this property with integrity, respect, empathy and professionalism. I am so thankful this company has assumed responsibility from the previous company. I had reservations about new owners buying our complex weeks after we moved in. Their true human compassion , easy open, efficient and instant result tenant communications mixed with other quality management attributes makes this company stand out above any other I have known. My family and I feel secure, confident and and optimistic about our future in our surroundings. Thank you to Ashdon Property Management we call our humble Wheat Ridge townhouse home.

Fantastic experience: I've trusted Ashley to handle filling and managing my home in Denver for 6 years while I worked out of the country. Everything has been taken care of quickly and communication between the tenant and her has been great. Highly recommend!

Negative experience: My experiences in only the 6 months that I’ve lived here are just too long to write. If they dropped the renewal rate by $500 I would’nt even rent with them again.

Negative experience: Do not rent with Ashdon PM. They treat their tenants very poorly and don't respond to maintenance requests or property issues. Rent anywhere but here

Negative experience: Slumlord POS. Get EVERYTHING in WRITING, their word means NOTHING. They'll take every chance they get to milk you for every dime possible.