CENTURY 21 CARIOTI (formally Professional Group)
We are the top CENTURY 21 office in Central Florida! We have agents and brokers on site to help you will all of your home buying and selling needs!
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Our comment from ImmoNetwork about CENTURY 21 CARIOTI (formally Professional Group):
Top-rated Central Florida Real Estate Experts
CENTURY 21 CARIOTI, formerly known as Professional Group, stands as a premier real estate office in Central Florida, distinguished by its team of experienced agents and brokers dedicated to handling all aspects of home buying and selling. The agency has built a strong reputation for providing dependable, high-quality service, with clients frequently praising the depth of knowledge and professional expertise that permeates the entire organization. Whether navigating complex market conditions or simplifying a straightforward transaction, the team consistently delivers results that exceed expectations.
Exceptional Agent Dedication and Client Support
The true strength of this agency lies in its individual agents, who are widely recognized for going above and beyond to secure the best possible outcomes for their clients. Agents such as Kristi Matthew, Matine, Chris and Sarah Sartwell, Michele Gladding, Maria, David Dorman, and Ketan Patel have earned glowing reviews for their unwavering commitment. Clients frequently highlight how these professionals provide emotional support, patience, and relentless advocacy, particularly in challenging scenarios such as tight deadlines, difficult seller negotiations, or complex financing issues. The team is celebrated for treating every home purchase or sale as if it were their own, ensuring a smooth and stress-free experience from start to finish.
Comprehensive Market Knowledge and Transparency
Homeowners and buyers alike appreciate the agency’s deep understanding of the local Central Florida market. Agents are commended for their ability to set competitive pricing strategies, conduct thorough research, and provide transparent guidance on legal and financial matters. Many first-time homebuyers note that their agents demystified the entire process, offering clear communication and timely updates that kept them informed and confident. This expertise extends to connecting clients with trusted professionals, such as lenders and inspectors, further enhancing the seamless nature of the service provided.
Why Clients Trust and Recommend CENTURY 21 CARIOTI
- Highly Responsive Agents: Clients consistently praise the agents' availability and rapid communication, noting that they are always just a call or text away.
- Successful Track Record: The office is frequently thanked for closing deals quickly, often selling homes in record time or helping buyers secure properties in competitive markets.
- Integrity and Care: The team is described as honest, sincere, and genuinely caring, building trust through ethical practices and personalized attention.
- Full-Service Approach: From helping with home preparation and repairs to navigating complex paperwork, the agents handle the heavy lifting for their clients.
CENTURY 21 CARIOTI (formally Professional Group): Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 67 reviews
Fantastic experience: Kristi Matthew has represented my husband and me several times, both when buying and selling, and we’ve been grateful to have her in our corner. Our recent sale was especially challenging because we were working with a tight timeline, but Kristi stayed on top of everything and helped get it done in time for us to close on our new home. We truly appreciate her dedication and would happily recommend her to anyone looking for a dependable realtor.
Fantastic experience: Matine was amazing ! Her knowledge of the real estate market, attention into the details, excellent communication, and commitment to achieving the best possible outcome truly exceeded my expectations. I recommend her to everyone !
Thank you! We’re pretty impressed by her too! Thank you for your business!
Fantastic experience: Even dealing with difficult sellers and mortgage companies Matine was always there for us. She took time to listen to our needs and went above and beyond for us.
Matine rocks! Thanks for the kind words!
Fantastic experience: Deanna is very knowledgeable, patient, understanding, and trusthworthy. I believe that she is the best realtor out there, and when it comes to my realestate purchase/sell, she is the realtor.
Thank you! She the best!
Fantastic experience: Lori Walker has worked several purchases and sales with us for years and always goes above and beyond.
We love Lori too! Thank you!
Fantastic experience: It is difficult to express how amazing Chris was during the process of selling my house. I was very anxious that I wouldn't be able to get a good price for my house or that it would take a long time. Chris did his research and set a price for my house that was competitive and honestly higher than I thought I'd be able to get. Chris immediately got to work and began marketing my house and I was blown away by Chris's dedication to finding the right buyer. Chris went above and beyond throughout the entire process and in the end it only took about 6 weeks to sell my house for very close to asking. I definitely got more than I expected I would and sold for quicker than I hoped for. Chris is amazing and I have already and will continue recommending Chris to everyone that needs a realtor.
Chris is awesome! Thank you.
Fantastic experience: Chris Sartwell is an outstanding real estate agent and someone I would highly recommend to anyone looking to buy or sell a home. This is our second purchase with Chris, and it’s my fiancée’s third transaction with him. That alone says a lot about the trust and confidence we have in him Chris is extremely knowledgeable, professional, responsive, and always works hard to get the deal closed. He goes above and beyond to make the process as smooth as possible and is always there when you need him. I’ve also recommended Chris to several other people, and they have all had nothing but great things to say about their experience with him. If you’re looking for a realtor who knows his stuff, works hard for his clients, and genuinely cares about getting the job done, I highly recommend Chris Sartwell. We will definitely continue using him for our future real estate needs!
Thank you!
Fantastic experience: I cannot say enough good things about Jennifer! Buying a home seemed almost impossible for me after being denied before, but Jen never gave up on me. She went above and beyond every step of the way, worked incredibly hard, and did everything she could to help me finally make my dream of owning a home a reality. She was patient, dedicated, trustworthy, and truly cared about getting me into a home. She never made me feel like giving up was an option. Because of her hard work, determination, and commitment, I was finally able to close on my home! I honestly feel like I owe so much of this accomplishment to Jen. She didn't just act as my realtor, she believed in me and fought to make it happen when it seemed like it wasn't going to be possible. I am incredibly grateful for everything she did for me and would recommend Jennifer to absolutely anyone looking to buy a home. She is truly amazing at what she does! And I would NEVER use another realtor other than her. 10/10 RECOMMENDED!
Thank you for your kind words
Fantastic experience: Unbelievably easy and great experience. Chris and Sarah were very communicative, realistic, and knowledgeable. Never once did we have an issue with them or the process. They worked around our schedules and did hours of legwork for us. The entire process start to finish was stress free and had exactly the outcome we wanted. Would highly highly recommend to anyone.
Chris and Sarah rock! Thank you
Fantastic experience: Chris and Sarah Sartwell were an absolute pleasure to work with. As a first time seller, I appreciated how easy and transparent they made the entire process. They truly went above and beyond to prepare my condo for the market, Chris even stepped in to help with a few repairs. The photography perfectly highlighted the best features of both the property and the community, and the listing description was equally compelling. I couldn't have asked for a smoother experience.
We couldn’t agree more!
Fantastic experience: Having worked with Chris and Sarah Sartwell from Century 21 Carioti on a previous purchase of our condo, it was a no brainer to use them again when we were ready for the purchase of our first home. They were knowledgeable, professional, very communicative, and overall just great people to work with. Chris was always willing to show us more properties until we found the one for us. They helped us immensely in selling our condo and navigating a longer close process. Throughout this buying/selling process, they helped to reduce our stress and guide us through all our questions. I would highly recommend Chris and Sarah to anyone looking to buy or sell. They truly go above and beyond and we are so happy in our dream home!
Thank you Maggie!
Fantastic experience: The sale of our home by Michele Gladding was a challenging circumstance for all of us. The home was in a superior local development, well cared for, with timely upgrades to maintain its value. The main difficulty was the per square foot pricing compared to the other "discounted" offerings of similiar size. In the end, we worked with Michele to sell the added benefits and justify the price. She was always professional, offered wisdom in guidance, and fair in assessing opportunities.
Thank you for the kind words! We love her as well. I’ll make sure she gets to see this review and we appreciate your business!
Fantastic experience: Sarah and Chris were amazing to work with, from the very first call we had! They asked thoughtful questions, researched house and neighborhood options, and worked tirelessly to ensure we closed on time, for circumstances that were far outside any of our control. Thank you so much for getting me into a wonderful home!!! I can't say enough good things about this team!
Color me surprised! We love Sarah and Chris! Thanks for the shout out!
Fantastic experience: Maria helped me a lot with the buying process from finding other condos in the area, reviewing equivalent houses and condos on the market, as well as coordinating all the helpers needed to make the buying process smoother. When the original loan fell through she was able to find a lender who specialized in condos. She got me in touch with an inspector and handyman to check out the home and spot potential issues. She even contacted a real estate attorney when my dad was confused on the buying process. The only thing she didn't do was sign the closing documents, which would habe been nice because there were wayyy too many. Thank you Maria
Maria is great! Thank you for recognizing that and letting us know what we already do lol! Seriously though thank you for taking the time to leave us a review. We really appreciate it.
Fantastic experience: I couldn’t have found a company more committed than Century 21. I want to thank the entire team for their attention, honesty, and dedication throughout the process. You are truly amazing! I highly recommend Century 21 to anyone looking for something serious, fair, and trustworthy.
Thank you! Much appreciated!
Fantastic experience: Maria is a pleasure to work with. She was on top of all aspects of my buying process and kept me well-informed throughout. She was knowledgable with questions I had and sought answers for anything else. Thank you, Maria!
Thank you for your business! We love Maria too!
Positive experience: I bought my house from them. They are really good at there job.
I’m not sure you are reviewing the right company. We do not have any record of your purchase in our system. Can you please double check?
Fantastic experience: David and the team are true professionals who help guide you at every step. This was out first purchase in Florida, and I am so glad we had Century 21 by our side. Thank you!
Thank you for the kind words! Welcome to Ocoee!
Fantastic experience: Maria was a pleasure to work with. Always professional and beyond responsive!! She went the extra mile during and after the close of our home! We couldn't have asked for a better agent!
Thank you for taking the time to review Maria! We love her too!
Fantastic experience: Maria Kaftanovskaya was excellent! Highly recommend her!
Thanks Vicki! We always love to get great Feedback! We do have two Maria’s that work with us. Do you recall the last name of the Maria you worked with?
Negative experience: I was recently involved in a contract offer with the property at 504 S. Oxalis Orlando FL 32807. I attended the open house and had the opportunity to speak to one of your agents Liliana Teran. Unfortunately, everything we discussed was just a big ruse to fleece a potential buyer out of as much money as possible. I would like to inform you of how your agent failed to do her due diligence and is representing a seller whose sole focus is to manipulate and defraud a potential buyer. 1, During the open house in mid-April, the AC wasn't on which wasn't surprising given the cool weather. However, while under contract, I drove by the house multiple times and observed the doors and windows open. Fast forward to my inspection two weeks later, the AC wasn't working and all parties claimed that the AC compressor "just broke." I have to give your agent and seller the benefit of the doubt, however, there are too many coincidences and my subsequent inspection report that clearly points to both parties knowing the AC wasn't working for some time. 2. Attached to this email is an inspection provided by your agent that has signatures of 2 individuals who are not currently licensed. I question the validity, accuracy, and relevance of this inspection and directly blame your agent for not doing her due diligence in passing this inspection report as a representative of this seller. Had a valid inspection report been provided, I would have walked away from this deal since my inspection report, price of home, and gut instinct was telling me this deal wasn't in my best financial interest. However, your agent, the seller, and other parties mentioned in this email were engaged in unethical and possibly illegal business practices related to this listing. The purpose of this email is to inform you of your agents actions and request reimbursement of my inspection costs related to this listing. There are also issues of lost time and equity of a home purchase and having to start back at square one, wasted time and effort that my real estate agent will not be compensated for, and the erosion of trust in Century 21 due to your agent Liliana Teran. I look forward to hearing from a Century 21 representative regarding this matter. At this time, I will make sure to accurately reflect this experience in multiple reviews on social media websites that represent your company and agent Liliana Teran.
Everybody lost in this situation. Nobody tried to "fleece a potential buyer" out of money. The only person that made money was the home inspector. We tried to explain to the buyer above, but we were unsuccessful in making him understand that we are not home inspectors and had no prior knowledge of issues with the home. What he fails to mention if that after the inspection, he asked for a 35K reduction from the seller and was told know. That is when he threatened to go onto social media and slander the agent above. It's important to note that our office was not involved in the hiring of any home inspector. That is the responsibility of the buyer. We did pass along the report to the seller, who was willing to make some repair that they were not aware of, but ultimately did not agree to the large reduction in purchase price. To date the property has not been relisted and we advised the seller that we would not be able to represent their home until items noted on the report were addressed. We did have a conversation with the buyer to try and resolve, however he was insistent that the listing agent should have known of things that he, as the buyer, did not know about either. We tried to resolve, but again, he wanted massive amounts of money or threatened to go onto social media to try and force us to pay him back for ah home inspection.
Fantastic experience: Michele is a true "go getter" and won't stop. She was referred to me and I thank God that he placed her in my life. She treats your home as if it were hers and will do everything in her power to make a deal happen. She is professional with an excellent skill set of being able to deal with everyone during a stressful time in their life. She does what she says and then some! Truly a great person and wants the best for her clients. If you want a great Orlando agent; she should be your first contact if you are looking to buy or sell your home. She's top shelf, A Rated, and have a friend for life. She's a joy to work with and she's very thorough with not only the paperwork but all social distancing, wipes, footies, in your home. She is an asset to the Century 21 group
This makes us smile! We are so happy to have great clients AND agents!
Fantastic experience: Michele Gladding is an exception agent and I'm so glad we worked with her. She guided us through pricing that made sense to us and then gave us specific instructions that would help our house well quickly (how to de-clutter, which furniture to move ect.). We had 12 showings in two days and three full price offers. She was super responsive to calls and texts when we had quickly and helped the process go so smooth. She even drove me and my son to the airport. Michele is super passionate about the work she does and goes the extra mile for her clients. I would recommend her to anyone.
Thank you so much for the kind words! We love hearing about our agents!
Fantastic experience: David and Scott helped us to find our home. They and their entire team were extremely helpful. If you need to sell your home or need to find your dream home, call David.
It was our pleasure! By the way folks, if you ever need a great handyman or remodel..Oliver is your man!
Negative experience: Alla created the worst possible experience anyone could ever ask for. She was so unprofessional and rude. We had an appointment at 11, she wasn’t there.. I called her twice in a 20 minute time span with no answer. She finally called me and said she forgot about our appointment and will be there soon. Finally shows up and she looked like she just rolled out of bed and had been up all night doing who knows what. The whole tour was awful. I asked reasonable questions and she acted like I was inconveniencing her and was a bother. The home was beautiful and I would have loved to have it but I couldn’t bare the thought of working with this lady.
Maria, please contact me directly. I spoke to our agent Alla and she has not taken any buyers out that fit this scenario. I am wondering if you perhaps have the wrong brokerage? Our agent is Russian. Was the agent you met the same?. I am the Broker / Owner I would like to try and resolve this experience. 407-948-8295. David Dorman.
Fantastic experience: I would highly recommend Ketan Patel, and the team at Century 21. Ketan is one of the most genuine, sincere, and honest people I have come across. He cares about his clients and works tirelessly to find their dream home.
Mark, thank you for the kind words! We are so grateful for your business and also to have agents Like Ketan who share our commitment to great customer experiences! Enjoy your new home!
Fantastic experience: David Dorman is the BEST REALTOR there is out there! While we slept, he was up working hard making sure everything worked out for our greater good. We couldnt have asked for a better realtor to have our back. Thank you a million and one times David. Looking forward to working with you again in the near future! God Bless.
Thank you for the kind words! You guys were awesome to work with as well! See you in the future!
Fantastic experience: David and his team helped make my home buying experience exceptional. They are experienced professionals. I would recommend them to my friends and family.
Thank you so much! We appreciate your business!
Fantastic experience: Fantastic organization!
Thank you Cliff!
Fantastic experience: Jonathan Edwards, our Real Estate Agent was absolutely amazing. He went above & beyond what was expected, and went out of his way to help us get our townhouse ready to sell. His attention to details put us over the top with multiple offers. Thank you Jonathan for all your hard work. We would be honored to recommend you to anyone needing a Real Estate agent!
Thank you for the great review! We will. Sure you share your comments with Jonathan!
Fantastic experience: Wendy was great! Very patient with my pickiness and hung in there while it took me months to find just the right place. She was great dealing with some difficult sellers and unprofessional realtors. She always kept me in the loop and gave this first time inexperienced home buyer really helpful advice.
Wendy IS awesome ! Thank you for your kind words and review!
Positive experience: It was self explanatory
Hello! Can you please elaborate on your review? We are not showing you as one of our clients and perhaps this review was left in error. Thank you.
Fantastic experience: Thursday was a VERY special and emotional day for myself and my family. We were renting from a slumlord who refused to fix mold and a leaking roof issue and when it was brought to code enforcement we were told the place shouldn't even exist. Long story short, said slumlord then started going through with an eviction, we thought we had a place to go but it was rented from under us, and the other plans we had as backup fell through making us homeless since October 31st, 2019 and which also made me lose my work from home job with Amazon. Since then we have been bouncing campground to campground tenting, the 3 of us and 2 dogs. The occasional hotel stay until we could get another camp site. I spoke to multiple realtors and lenders who all said it wasn't going to be possible for us to get a home... Then I met Ketan Patel with Century 21, he had my back and Essentially said where there was a will there was a way and he fought along side me pushing me through when I was ready to give up. We also went through multiple lenders who said it could not be done until he refered me to Mihir Patel with Nexa Mortgage who has just as much fight in him as we did. All of us teamed up and with countless hours of emailing, phone calls, paperwork, fixing potential issues with credit etc, these two made this dream come to a reality!!!! There are absolutely no words that can describe how truly blessed and thankfully we were to have these two teaming up with us. If ANYBODY is looking to buy, sell, rent, refinance ANYTHING. I seriously highly recommend Ketal Patel from Century 21 Orlando, you will not be disappointed!! Thank you again from the bottom of our hearts! We are no longer homeless and have a forever home thanks to both of you!! Thank you to my dream team!
Wow! What a story! We are so happy and pleased to hear you had a great experience! We will be sure to let Ketan know! Enjoy your new home.
Fantastic experience: I was very pleased and couldn't believe how much information and help I received in finding a new home so promptly like I did. I would recommend century 21 to all my friends and family members. Thanks David.
Thank you Lavinia and welcome!
Fantastic experience: We are so thankful that we worked with Michele Gladding from Century 21! She was there for us every step of the way while we purchased our first home. Michele's knowledge and expertise were a source of comfort during a process that could be overwhelming. We couldn't have done it with out her!
Thank you for the feedback. We strive to ensure our clients have a great experience! And you are correct, your agent, Michele is wonderful! Enjoy your new home!
Dana Bumford
Manager
Fantastic experience: Kristina and I had a wonderful experience working with David and his team both selling our previous house and buying our new one! I highly recommend anyone to work with them!
Thank you for the kind words! Enjoy your new hlme
Fantastic experience: Agents here are very knowledgeable in what they do.
Thank you for the kind words!
Fantastic experience: "We were totally impressed with Maria from the beginning. Our estimation of her character and desire to help us sell our home were proved right. Maria took what seemed like a difficult sale and worked tirelessly until she came up with a game plan that benefited all involved. I would strongly recommend Maria's services to anyone and everyone."
Juan, thank you so much for the kind words! We are pretty fond of Maria ourselves! Thank you for your business!
Fantastic experience: As a first time homeowner with no experience whatsoever, David made the entire process as seamless as possible. From making a list of houses to visit in my budget, to making an offer that same day! Whatever information I was given that I didn’t fully understand, David was one text or call away to clarify. He and his whole team were absolute professionals, and I would 100% recommend them for any of your family’s next purchases.
Thanks Jon! Enjoy your new home and I’ll “see you at the dog!”
Fantastic experience: David and Scott are a pleasure to work with. They do what they say they are going to, and their process is amazing. If you want a house sold, or you want to buy one, use David Dorman.
Thank you for the kind words!
Fantastic experience: Sold our house same day!!
Glad to hear! Thank you for your business!
Fantastic experience: David, our Realtor, was great through the entire process. He was available and eager to help and answer questions whenever we needed him. All paperwork went smoothly. He helped make negotiations with the Buyer painless. Closing was a breeze and on schedule, and David was there to help explain the paperwork. Bottom line: David was excellent and we were completely satisfied, and we highly recommend him, and Century 21 P. G., for your real estate needs.
Thank you for the kind words! Can’t wait to see you in your new place!
Fantastic experience: I could of not imagine any other Realtor (Justin) for his dedication of helping me buy a property was above my expectations. His expertise and keen to the real-estate market outweighs any other realtor in Florida. Justin in my book, is a highly recommended Century 21 Realtor and could not been happier with his services. I will definitely call Justin for my next purchase, thank you Justin for all your hard work and dedication. Glecio
We are happy to hear this! Thank you for choosing us!
Fantastic experience: Excellent service and highly recommend!!
Thank you for the kind words!
Fantastic experience: Easy to work with.
Thanks Jim!!! Enjoy your new home!
Fantastic experience: Great service
Thank you!
Fantastic experience: It has been an absolute blessing to work with David and his team at Century 21. As first time home buyers, my wife and I were nervous of the whole process and thought of how potentially stressful it could be. David made the process so feel so effortless and listened to the wants and needs to find us our forever home. We are so thankful and recommend working with him 100%
It was great to work with you too AND make some new friends! See you at Bonefish soon!
Fantastic experience: Excellent Agent and area knowledge valuable
We love her too!
Fantastic experience: Carmen Urias is a great real estate agent! She will go above and beyond to help you find your dream home. She makes herself available weekends & evenings. I highly recommended her as a real estate agent. She's an honest, good hearted person by nature and awesome to work with!!!!!!!
That's why we love her too! Thanks for the feedback!
Fantastic experience: Amazing!!!
Thank you!
Fantastic experience: David has one of the best realtor teams. Very helpful!
Many thanks! We will pass this review to him!
Fantastic experience: The team was amazing and helpful! Great energy!
Thank you!
Fantastic experience: Very helpful agents at this office!
Thank you!
Negative experience: HORRIBlE!! DO Not use this Place or its Agents. My Family and i had a horrible experience . Carmen Urias took our money from a buy she was not even a part of. LIED lie after lie to us about stuff during the process of the sale of the house. They are now doing unethical things as sending their other real estate agent friend Kieth Finnnerty. From Venture properties to do things for her. Called to Speak to broker David and sales manager Dana all have each other back just to get a dollar from the buy.. My house went days in to market because of how HorriBle their services are. I know my buyers had a problem with lies too. So i recommend if she lies and tells you someone came to see the property question it? She lied and told us that Kieth came by at 9 but could not get in the lock box . which was a lie a watched and waited for someone to come plus i have kieth message where he states he could not make it . I had to leave my house two separate times and no one showed. She would not help us with the commission she got for doing nothing and would not agree to a cut to help us out to not default on our new build...I tried to call and come to an agreement so i would not have to report her and their brokerage for all this has caused to our family..
While we as a brokerage appreciate any feedback, this situation has two sides and the review only shares one of them. This review is no where near accurate,, but everyone is entitled to a voice online. At the end of the day, this came down to a client trying to extort money from our company when they did not have enough funds for their purchase, and threatening to write bad review if they did not get their way. If you review the actual complainant, you will see this is a pattern. Every review submitted is negative. Multiple management people tried to discuss the situation with the client and all she wanted was for us to pay her closing costs. This review is a direct reflection of being told no, with fabricated information. Simply not true.
Fantastic experience: Excelentes profesionales, dispuestos a ayudarlos en su búsqueda inmobiliaria
Thank you!
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