Better Homes and Gardens Real Estate Paracle

100 Main St #201, 29715, Fort Mill

Better Homes and Gardens Real Estate Paracle is the premier real estate agency in the Carolinas, recognized as the #1 company in sales volume and units. With a presence spanning **Charlotte, Fort Mill, Cary, Greensboro, Myrtle Beach, and Bluffton**, our team of over **240 dedicated advisors** combines deep local expertise with concierge-level service to exceed your expectations. We are committed to enhancing the quality of life in the vibrant Carolina real estate market through integrity, knowledge, and innovation.

Our name, Paracle, is derived from a Greek word meaning "to come alongside." This philosophy guides every interaction, ensuring we advise and counsel you through every step of your journey. Whether you are buying or selling, we provide **progressive marketing** and **cutting-edge technology**, including our proprietary Instant Move solution, to give you a competitive edge. Our advisors are not just transactional; they are personal advocates who prioritize your dreams, concerns, and goals, ensuring a seamless experience from listing to closing.

Backed by the global reputation of Better Homes and Gardens® and supported by our robust leadership and sales support team, we offer comprehensive services tailored to your needs. From complimentary home valuations to expert negotiation and financing assistance, we are there when you need us. Trust Paracle to secure your best offers and find your perfect home in the Carolinas with a team that truly cares.

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: (closed)

Photos of Better Homes and Gardens Real Estate Paracle

Better Homes and Gardens Real Estate Paracle

Our comment from ImmoNetwork about Better Homes and Gardens Real Estate Paracle:

Market Leadership and Local Expertise

Better Homes and Gardens Real Estate Paracle stands out as the premier real estate agency in the Carolinas, recognized as the number one firm in both sales volume and units sold. With a vast network of over 240 dedicated advisors operating across Charlotte, Fort Mill, Cary, Greensboro, Myrtle Beach, and Bluffton, the agency combines deep local market knowledge with a comprehensive service model. Their approach is rooted in the Greek word "Paracle," meaning to "come alongside," ensuring that every client is personally supported through every step of their real estate journey.

Dedicated Client Advocacy

Client testimonials consistently highlight the exceptional personal care and dedication of the agency's agents. Many reviews describe agents such as Guy Santiago, Eileen and Greg Mudrey, Lucas Mudley, and Bruce Hartman as going "above and beyond" to ensure smooth and stress-free transactions. Clients frequently praise the agents' ability to listen to their specific needs, answer every question patiently, and act as true advocates rather than just transactional processors. This personal touch transforms what can be a stressful experience into a seamless and enjoyable process.

Comprehensive Service and Technology

Beyond standard buying and selling assistance, the agency offers a robust suite of services designed to give clients a competitive edge. These include progressive marketing strategies, free home valuations, expert negotiation, and access to proprietary technology like their Instant Move solution. Reviews confirm that this technological backbone, combined with professional coordination of inspections and closing details, helps eliminate surprises and ensures that clients always know what to expect throughout the process.

Trust and Community Connection

The agency is widely regarded for its integrity and long-term commitment to its clients. Many first-time homebuyers and relocating families appreciate the patient guidance and local insights provided by agents who help them navigate new neighborhoods. Furthermore, the positive feedback underscores that relationships often extend beyond the closing table, with agents continuing to offer support and advice after the sale is complete. This level of trust and transparency makes Better Homes and Gardens Real Estate Paracle a highly recommended choice for anyone looking to buy or sell property in the region.

Better Homes and Gardens Real Estate Paracle: Reviews

4.4/5 (66 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,4 out of 5 from 66 reviews

Kristine Kesselman Published on Google

Fantastic experience: Caroline Hodges is the best real estate hands down! Goes above and beyond 24/7!!! I can not adequately give her enough credit or praise!!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Kristine. We are thrilled to learn that you had a positive experience with us!

James Bello Published on Google

Fantastic experience: Working with Greg and Eileen Mudrey was awesome! They are both great at communication and making sure everything goes smooth. Our move from Charlotte to York, SC was seamless and easy working with both of them. If you are moving, you need to give them a call!!!!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Thank you, James! We're thrilled Greg and Eileen made your move from Charlotte to York so seamless and easy. We appreciate your kind recommendation and are always here to help with any future moves.

michael cummings Published on Google

Fantastic experience: Guy was extraordinary! He was so knowledgeable about the whole process and we knew we had an advocate on our team. This experience of purchasing a home was so smooth. Thank you!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Michael. We are thrilled to learn that you had a positive experience with us!

miriam valentin Published on Google

Fantastic experience: I recently relocated to the Fort Mill area. Jaime Woodward was wonderful in understanding what I was looking for in a home. He addressed any and all of my concerns during the process. I would definitely recommend him to anyone looking to purchase or sell a home.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Miriam. We appreciate the kind words and are glad we could provide you with a positive experience!

Gillian Moore Published on Google

Fantastic experience: We had an amazing experience working with Brett! From start to finish, he truly went above and beyond to make the entire process smooth and stress-free. He was always available whenever we needed him, whether it was to answer questions, schedule showings, or just provide reassurance along the way. No question ever felt too small or silly; he took the time to explain everything clearly and made sure we felt confident in every decision. His dedication, responsiveness, and genuine care for his clients really set him apart. We’re so grateful for all of his hard work and would absolutely recommend him to anyone looking to buy a home!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Gillian. Thanks for taking the time to share your positive experience. We truly appreciate it!

Shannon Kocurek Published on Google

Fantastic experience: We had an outstanding experience working with our realtor, Guy Santiago. From the sale of our home to the purchase of our new one, he provided exceptional personal care and attention every step of the way. He kept us fully informed throughout the entire process, so we always knew what to expect and never faced any surprises. His guidance was invaluable in every aspect of both transactions. He coordinated inspections, managed details seamlessly, and made what could have been a stressful experience feel smooth and manageable. We always felt like we were in capable hands and that our best interests were his priority. We are so grateful for his professionalism, communication, and genuine care. We highly recommend Guy to anyone looking to buy or sell a home.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Thank you, Shannon, for taking the time to share your experience. We're thrilled Guy provided exceptional care and clear communication during both the sale and purchase, and that his coordination of inspections and details made the process smooth. Your recommendation means a lot to us, and we appreciate the trust you placed in Guy and our team. Congratulations on your new home—please reach out anytime if we can help in the future.

Lainey Gill Published on Google

Fantastic experience: As a first time home buyer, I was blown away by our realtors Ashley and Matthew who patiently walked us through the process! We love our new home and would not have been able to do it without their help. They were communicative, kind, and knowledgeable each step of the way. We will be using them again in the future and would highly recommend them for anyone looking for quality service.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Lainey. Thank you so much for leaving us a stellar review!

Genevieve Bullard Published on Google

Fantastic experience: We had a great buying experience with Michele Szabo! She was very prompt in getting us all the info we needed when deciding on a property. She was also very communicative in every step up to closing so there were no surprises and closing was a breeze! I highly recommend reaching out to her if you’re planning to sell or buy… she truly was a gem in all aspects.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Thank you so much, Genevieve, for the wonderful review and recommendation. We’re thrilled Michele provided prompt, clear communication and made the process smooth through closing. We’ll be sure to share your kind words with her. Please let us know if we can help you or anyone you refer in the future.

Andrew Garrison Published on Google

Fantastic experience: Our agent Kim Anderson was outstanding! We purchased the home from out of state and she was right on top of every detail.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Andrew. We are thrilled to learn that you had a positive experience with us!

Kat Published on Google

Fantastic experience: The whole team was absolutely amazing to work with. This was my first time buying a home and they made the whole process so painless and as stress-free as possible. Sulay was so easy going and made it a point to help me find a home before the holidays.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Thank you for your kind words, Kat! We're thrilled to hear that your first home-buying experience was smooth and enjoyable. Sulay and the entire team strive to provide the best service possible, and we're glad we could help you find a home before the holidays. We wish you all the best in your new home!

Blake Raymes Published on Google

Fantastic experience: I began looking at houses many months ago on Zillow after moving back to South Carolina and they hooked me up with Eileen Mudrey with Better Homes and Gardens Real Estate - Paracle. Eileen was fantastic and made the house hunting process so simple and took care of everything behind the scenes. Would recommend her, her husband Greg and the entire team for how helpful they were. Would highly encourage anybody looking for a home to reach out to these people! Very down to earth and made the entire process smooth and didn’t make it feel like just another sale. Thanks for helping me in my home buying process! You guys rock!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Blake. We appreciate the kind words and are glad we could provide you with a positive experience!

Gail Published on Google

Fantastic experience: It was a great experience working with our buyer agent Emma Walker in York, South Carolina. We live in a different state and were looking for a very specific type of property. She was so helpful and patient! We told her more than once that she is very good with details, an important asset in real estate! She's definitely in the right field! We wouldn't hesitate to use her again.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Gail. Thanks for taking the time to share your positive experience. We truly appreciate it!

John Yeadon Published on Google

Fantastic experience: Rob Durden did an excellent job selling our house. We appreciate all the work that he did all the way through the selling process.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, John. We are thrilled to learn that you had a positive experience with us!

Kaylie Chasteen Published on Google

Fantastic experience: Future Home Loans loved working alongside Isha Godhani. Excellent communication and a seamless process for our clients!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Thank you for your fantastic feedback, Kaylie! We're thrilled to hear that you had a great experience working with Isha Godhani. Our team is dedicated to providing excellent communication and a smooth process, and it's wonderful to know we achieved that for you. We appreciate your partnership and look forward to working together again in the future!

Charlotte Douglas Published on Google

Fantastic experience: Joseph and Teresa Amorelli are true professionals. They went above and beyond to make my selling/purchasing experience as stress free as possible. They were so personable and I feel as though they apart of my family now! I would definitely recommend them.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Thank you for your wonderful feedback, Charlotte! We're thrilled to hear that Joseph and Teresa provided a stress-free and personable experience during your transaction. Building strong relationships with our clients is our top priority, and we're glad to have made such a positive impression. We appreciate your recommendation and look forward to serving you and your family again in the future!

Jazmyne Gomez Published on Google

Fantastic experience: We received excellent service from our realtor, Joseph Amorelli! Would definitely recommend him to friends and family. Joseph was kind, patience, knowledgeable, and was always on top of things. We couldn’t have had a better first time homebuyer experience with him assisting in every step to closing. We also appreciate the team that helps coordinate everything throughout the closing process. Having a realtor that you trust, look out for your best interest, and go above and beyond to help accomplish buying a home, I would forever be thankful for this moment. Would definitely use him again!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Jazmyne. Thanks for taking the time to share your positive experience. We truly appreciate it!

Tim Gockel Published on Google

Fantastic experience: Our experience with Better Home & Gardens Real Estate could not have been better! Our realtor Jessica Thomas was amazing, often going above and beyond the call of duty to ensure that we found the right home, contracted for the right price, and that important house fixes were completed in the process (including a much-needed new roof)! Between Jessica and her assistant Bettina, our home buying process could not have gone any smoother! I could not recommend Jessica and her team more highly!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Tim. We are thrilled to learn that you had a positive experience with us!

Jennifer Bell Published on Google

Fantastic experience: We had the absolute best experience buying our home with Eileen and Grey Mudrey! From the very beginning, they were professional, patient, and incredibly knowledgeable. They took the time to understand what we were looking for, answered every question we had, and guided us through the entire process with confidence and care. What truly sets them apart is how much they genuinely care. Even after closing, they’ve continued to check in on us making sure we’re settling in, offering helpful tips, and just being an amazing support system. You don’t find that kind of service and commitment every day. If you’re looking for a real estate team that truly has your back from start to finish and beyond Eileen and Grey Mudrey are the ones to call. We can’t recommend them enough! They are the dynamic duo!!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Jennifer. Thank you so much for leaving us a stellar review!

Mary Castonguay Published on Google

Fantastic experience: As a first-time homebuyer making a big move from Connecticut to South Carolina, I couldn’t have asked for a better realtor than Scott Yalich. From day one, Scott went above and beyond to support me through every step of the process. His deep knowledge of the area was incredibly helpful—he didn’t just show me houses, he educated me about neighborhoods, local resources, and the little things that truly make a house feel like home. What stood out most was Scott’s humble nature and genuinely caring personality. He never made me feel like just another client—instead, he treated me like family. He listened to my concerns, made himself available whenever I had questions, and brought a sense of calm and trust to an otherwise stressful time. Thanks to Scott, I’m now happily settled in South Carolina with a home that’s perfect for this next chapter. If you’re looking for a realtor who is knowledgeable, kind, and truly invested in your happiness, I cannot recommend Scott Yalich enough. He’s one of a kind!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Mary. Your feedback is highly appreciated. Thank you for the review!

Karla Bridges Published on Google

Fantastic experience: We stumbled across Rob Durden and it was a great experience. My husband and I felt so comfortable from day one. We just purchased our first home with his help and have full intentions of using him again in the future if we ever feel called to purchase in another area.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Karla. Your feedback is highly appreciated. Thank you for the review!

James Key Published on Google

Fantastic experience: They were awesome to work with! Rob was very attentive to what we were looking for, very responsive, personable and we trusted him to help us make the right decision with the best outcome. Sarah was also very responsive and on top of things throughout the process. We are appreciative of their guidance and support and will recommend to others.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, James. Thank you so much for leaving us a stellar review!

xoxo_tree Published on Google

Fantastic experience: Emma Walker was simply amazing! She went above and beyond many times and made the second time purchasing such a breeze compared to the first time with a different realtor. I will forever be thankful!!!! Thank you, Emma!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Xoxo_tree. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rich Vergara Published on Google

Fantastic experience: Jessica Rowland is truly an exceptional realtor and a joy to work with! Her dedication, professionalism, and unmatched work ethic make her stand out in every way. Jessica went above and beyond to ensure our family felt supported and informed throughout the entire process, always putting our needs first. Her deep knowledge of the market, keen attention to detail, and tireless commitment to excellence make buying a home a seamless and rewarding experience. If you’re looking for someone who genuinely cares and will work tirelessly to achieve your goals, Jessica is the one to trust. Five stars all the way!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Rich. We appreciate the kind words and are glad we could provide you with a positive experience!

LORI HILLMAN Published on Google

Fantastic experience: Had a great experience with our realtor, Jamie. He was professional and yet easy to talk to. He was innovative when it came to creating a comfortable environment for what can be a tedious experience!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Lori. Thanks for taking the time to share your positive experience. We truly appreciate it!

Pamela Duncan Owens Published on Google

Fantastic experience: Our realtor, Bruce Hartman, was excellent. Patient, informed, professional and helpful. Available when we needed him and always prepared.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Pamela. We appreciate the kind words and are glad we could provide you with a positive experience!

Mike Rhoden Published on Google

Fantastic experience: Historically my experience with realtors has been...let's just say, not the best. They seemed more concerned about closing the deal at whatever price, then really working for me. However, my experience with BHG Paracle was very different. They were professional, responsive, communicative, empathetic and overall, made me feel important throughout the entire process. I cannot say enough wonderful things about BHG Paracle. I also want to give a very special thanks to my realtor- Kim Anderson. Without her, I honestly don't think this deal would've been possible. If you EVER need someone that truly exhibits everything you'd want in a realtor...and friend, look her up. She is awesome!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Mike. Thanks for taking the time to share your positive experience. We truly appreciate it!

Father And Kids Published on Google

Fantastic experience: Koi is the best. Thank you !!!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Father. We are thrilled to learn that you had a positive experience with us!

Marianne Hickman Published on Google

Fantastic experience: Dina found this home for us . We weren’t even sure we wanted to buy a downsized home but she found the perfect fit. She has helped us every step of the way.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Marianne. We are thrilled to learn that you had a positive experience with us!

Peter Thedinga (Pete) Published on Google

Fantastic experience: Tina Fandel is a great Realtor. Thorough, patient and always willing to go the extra mile. She listened to all our needs and understood our challenges and helped to meet or overcome them all. We highly recommend her.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Pete. Thank you so much for leaving us a stellar review!

Stephen Alonso Published on Google

Fantastic experience: Better Homes and Gardens is top notch. Bruce Hartman is the most diligent,thoughtful, and helpful person I have ever met. He sold our home and helped us purchase our dream home.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Stephen. Your feedback is highly appreciated. Thank you for the review!

Dee Zuccarelli-Mejak Published on Google

Fantastic experience: Can't say enough about Better Homes and Gardens Real Estate Paracle and Bruce Hartman ,our realtor. Not only was he friendly, professional, honest, and dependable, but he went way above and beyond to make sure every detail was covered. Couldn't have asked for a smoother process!

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Dee. Your feedback is highly appreciated. Thank you for the review!

Jennifer Wong Published on Google

Fantastic experience: This is our second time using Emma Walker and not only is she one of the hardest working agents I know, but always makes you feel like you are her only clients because she is so attentive and answers all questions/concerns almost immediately throughout the rigorous process of buying a home. I felt at ease knowing she would advocate for us and she absolutely did.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi, Jennifer. Thank you so much for leaving us a stellar review!

Jessi Nelson Published on Google

Negative experience: I had a poor experience with Steven Morgan. He was the selling agent and I was on the other end of the deal as a buyer. Steven was unresponsive for 5 days. We were told we would know the outcome of the sale on a Saturday, Sunday night, Monday afternoon, and Monday evening; but did not hear anything. (4 different promises). Our agent had to contact him via multiple calls, text messages, and emails to see what was going on. Tuesday afternoon after more sent calls and messages, he responded “it’s uc”. As a first time home buyer, this really affected my outlook on the company, and after reading some of the other reviews, I am not too sure that the sellers were ever presented with our offer.

Roberta Reading Published on Google

Negative experience: Steven Morgan has been by far the worst realtor I have ever had the displeasure to work with. Not only has he been rude and abrasive, but he has also hung up on me. In a growing world of realty, his attitude is unacceptable.

Chanda Williams Published on Google

Negative experience: Steven Morgan is the worst Realtor that I have had to indirectly work with in any Real Estate transaction. I have completed several deals over the last 20 years as a buyer or seller, but my most recent transaction was very hard and frustrating. This frustration came from Steven's constant lies, miscommunication, and lack of communication. I believe that my Attorney and Realtor both were appalled with his behavior and lack of communication with his seller. As a Realtor he has absolutely not upheld the code of ethics that are required with regards to working with clients and other Realtors. I hope that Better Homes and Gardens looks further into his contracts and negotiations as I can see in the previous reviews I am not the only person who has concerns regarding his work.

Amber Kelly Published on Google

Negative experience: Steven Morgan initially gave us a very compelling presentation on having some investors lined up already to give us cash offers on our home as we were wanting to sell quickly. However, there apparently weren't any investors and we had to sell the conventional route which is what we were not wanting to do. It was hard to get him to even send all the offers over so WE could decide on what offer to pick. Communication was very lacking and he didn't come to the closing with us. We are thankful our house sold but his communication and approach were very unprofessional especially not even alerting us to when when inspectors were coming out to the house. However, his assistant Jamie was wonderful and was very helpful. Just word of caution, if you are wanting to sell quickly cash only be cautious of what you believe because more than likely it is too good to be true. Thankful we did have offers and sold but communication with our agent should have been better.

Harley Petke Published on Google

Negative experience: Tried to get in contact with Steven Morgan over email multiple times no response, call him to get more information on a house he was super unprofessional and rude. Not a good look when someone is trying to do business with you.

Jesse Neil Published on Google

Negative experience: I used them to sell my house. Lots of problems along with the buyer have the code to the key box and sending contractors in while I was still there. DO NOT TRUST

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Hi Jesse...can you please give us a call so we can get more information to address this. 704.912.4020

Alek Foy Published on Google

Negative experience: If I could give a zero I would. Absolutely terrible ethics with Steven Morgan. He shouldn’t have license.

Tara F. Published on Google

Positive experience: I found the website difficult to navigate. Very glitchy.

Brian Finn Published on Google

Negative experience: Changes depending on who you get. Jamie Woodward is amazing and incredibly ethical and responsive. Allison McDowell, on the other hand, would shove her grandma down the stairs for a listing then bail when the paramedics showed up. 5 stars for just Jamie, down to 1 with Allison, and a further star down because when you get an Allison, there is nobody to call for help. That said, when I sell my house and buy a new one, Jamie will be my first call.

Better Homes and Gardens Real Estate Paracle
Better Homes and Gardens Real Estate Paracle

Thank you very much for your feedback, Brian. We are glad you have had a great experience with Jamie. We will look into your other interaction in order to address accordingly.

Solomon Published on Google

Fantastic experience: Ruth Caleca was a pleasure to work with. Having 2 jobs, I wasn't sure I had the time to dedicate to house hunting but on the days I had off, Ruth would ensure we looked 4-5 houses. She met my family, she did the market research and helped us find properties that would fit our family needs. Ruth dedicates her knowledge and experience to make sure your able to make a good decision. The kids and I thank you for helping us to find our home. We love you.

The Anodes Published on Google

Negative experience: Steve Miller was an extremely dishonest and not a good person. This may be a legal issue so I won't go in detail

Dimitra Treasure Published on Google

Fantastic experience: Awesome realtors!!

The Griffys Published on Google

Negative experience: Good sales presentation when interviewing for our listing. However, our experience did not live up to the self-promotion. Lucas Mudrey pitched us on being both our seller and buyers agent with a 1% discount on the sales commission if we also used him as our buyer's agent. Note: two other agents interviewed offered the same 1% commission discount without the requirement to use them as our buyer's agent. We were told we would get a full service agent for both the sale of our $900K+ home AND the subsequent purchase of our downsize home. Lucas emphasized that they are not “door openers” and would even “knock on doors” in preferred neighborhoods if necessary to help us find the right house. Aside from listing our house on MLS and waiting for showing requests, the only sales strategy suggested to us was secure a buyer was for us to offer an additional buyer’s agent incentive, and then eventually lowering the price of the home. Four days prior to our closing (after a 60-day contract period), we were surprised to learn that the closing date was one day sooner than Lucas had advised us. This caused a scramble to negotiate a move out date one day after closing and forced us to try to make last minute changes with our movers, which we were not able to do. This should never happen with an agent that is focused on the details to ensure a smooth transaction. Once the sale of our home was assured, Lucas took a passive approach towards locating our next home (primarily automated MLS emails) and did not act with a sense of urgency on our behalf. Except for one pre-listing by another agent in his home neighborhood, we were largely left on our own to identify prospective homes of interest. He did arrange for showings when we asked but more often than not these were handled by “door openers” who let us into the house but would not, or could not, offer their opinions. In the instances where Lucas was not at the showing, he rarely followed up with us after to get our feedback. We did most of the legwork to find pricing history, tax info and comps for homes we were interested in. On several occasions, we knew of price changes on homes before Lucas let us know. Because we believed there was a lack of diligence from Lucas in helping us purchase our next house, we ultimately decided to do it on our own. He was of no assistance in finding the home we ultimately purchased, yet the home is in a neighborhood that Lucas knew we had been focusing on from the beginning of our search. When we advised Lucas that we would be purchasing a home without his assistance, he only wanted to know when the 1% commission that had been discounted on the sale of our home would be paid. On a personal level, we enjoyed interacting with Lucas. However, he may have too many obligations running a real estate agency to effectively focus on his clients’ needs. We wish we had known in advance that so much time and effort would be required of us to find and buy our next home. It ultimately cost us an additional 1% on the sale of our house because we did not receive the “do whatever it takes” approach to finding our next house that we were led to expect from the beginning.

IAm MrsHines Published on Google

Positive experience: As a first time homebuyer, my husband and I were very eager to begin the process while preparing for our new family, but were also very resilient and cautious with our decision making. Our realtor Felicia switched from Keller Williams to BHGR, and in the beginning the process seemed overwhelming but the professionalism was superb. As the process continued, it appeared as if patience from our realtor began to wear thin and we, as the buyers, did more due diligence and research on the property and contractors along with their repair work than her. Not to mention I'm also 9mo pregnant with my first child so the added frustration did not make this a smooth process for us. Nevertheless, my husband and I closed on a beautiful property on half an acre of land and was finally able to exhale! What disappointed us the most was that before closing she stated she didn't need any additional information from us, she didn't need to sign anymore documents, and that would be the end of our client-realtor relationship after closing. However, after closing, we began to receive texts and emails from her of additional documents she needed signed- why wasn't this reviewed and in our file prior to closing? My advice to every first time homebuyer is to always educate yourself and remember due diligence is more than just hiring inspectors- do your own homework and always pray and trust your gut.

John FitzGerald Published on Google

Fantastic experience: Top Real Estate office in area. Released experts

Chris Kane Published on Google

Fantastic experience: Outstanding service! Buying and selling real estate can be a very stressful experience. Toni was very easy to work with, paid close attention to detail and quickly responded every step of the way. I highly recommend them.

Kat Litten Published on Google

Fantastic experience: Lauryn Smith is absolutely the best! Lauryn spent so much time on the sale and purchase of our homes. She went the extra mile and was always available. She responded to all of our emails, phone calls, and texts within an hour (usually immediately). I would hire her again and again!

Raymond Janutis Published on Google

Fantastic experience: We are new to South Carolina and both Chris and Lucas were very patient with us, first showing us various areas in and around Charlotte and then spending time as we searched for a house in Baxter. Our search took about 18 months as we were looking for a ranch house and they are few of them in Baxter and thus rarely on the market. They both hung in their and were sure to show us houses close to our requirements on each of our visits to the area. When the house we purchased came on the market they worked quickly to let us know, and then efficiently to help negotiate and put the deal together. We were very happy with their services and we would use them again should the need arise.

Thornley McWilliam Published on Google

Fantastic experience: Lucas Mudrey helped us with the selling of our old home and purchase of our dream home. He was attentive to every detail, listening to all of our requirements for our new home and being patient and thoughtful in picking the home that would fit our family best. He always had a smile on his face when we met with him, and the personal attention we received made the whole experience a fun journey. In the negotiation and execution of the contracts, repairs, and various expenses associated with both our purchase and sale, Lucas was always on top of things, taking care of every detail behind the scenes and keeping everything under control. We could truly let him lead the way, and he took great care of us through every step.

Deb Pereira Published on Google

Fantastic experience: What a pleasure it was to work with Lucas and the team at Paracle. When buying out of area, you need to really trust the people you engage and they need to care enough to put effort into getting to know you and your preferences. Both were certainly the case with Paracle. They are true professionals and became friends through this process. For many realtors, the relationship ends when they get their commission check – not so with Lucas, he has been a great resource as we transition into the community - ensuring we have important information, recommending some great contractors and just checking in to make sure we are getting along fine. We can’t recommend them highly enough.

michael petersheim Published on Google

Fantastic experience: Excellent first time experience for my Son's home purchase! Lucas Mudrey was professional, thorough and excellent communication, taking the time to explain the process. Lucas has proven his expertise in the Fort Mill area! I highly recommend Lucas to serve your needs as a buyer and/or sellers agent in the community. He is a no nonsense and respectable gentleman.

Gardner Andersen Published on Google

Fantastic experience: Chris and Lucas at the Property People Group did a great job as buyer's agents. I had very specific needs which made finding the right house a long and tedious process. We drove all over the Charlotte area trying to find the one house that would make my family happy. Chris and Lucas were very patient, even when I had them chasing red herrings 45 minutes to the north. When it came time to negotiate, they secured (what seemed like) and impossible price on a beautiful house. They used docusign to make the process easier and they even offered the use of their moving truck for free when it was time to move in. Highly recommended.

Christopher Purvis Published on Google

Fantastic experience: We had a wonderful experience with The Property People Group. Our house that they listed sold quickly, mostly due to the help that they gave us in staging it and making it show perfectly. After the quick sale of our house we were under pressure to find a new home. The Property People were available to show us houses around our schedule and spend ample amounts of time during our showings. They pay close attention to details and honestly wanted us to be as happy as possible in our new home! Unlike other realtors they went above and beyond before, during and after the buying and selling of our homes! We couldn't have been happier with everything The Property People Group did for our family.

Kendra B. Published on Google

Fantastic experience: I would highly recommend The Property People Group. They priced our home perfectly due to their real estate expertise and our home sold quickly. They were wonderful to work with. Very personable and professional. They were very easy to get ahold of and always there to answer our questions. They are a great team and I would definitely use them again!

Josh Mangum Published on Google

Fantastic experience: Excellent real estate company, I have worked with Lucas and others at the Property People Group and have had an excellent experience. They are terrific to work with, honest hard working people. If you are looking for a new home to purchase or lease in Fort Mill Call them!!!

Chrissy Williams Published on Google

Fantastic experience: I sold my house is 9 days with The Property People Group! The owners are amazingly helpful, courteous and prompt with their services. Just an overall wonderful experience. They couldn't have made it any easier for us. Tell your friends. You won't be disappointed!!!

Thom Danes Published on Google

Fantastic experience: Amazing Realtors! I was searching for a home and their knowledge, competency and responsiveness were unparalleled. They listened to my wants/desires/needs and executed with precision. They certainly surpassed any of my expectations! Thanks, Thanks, Thanks!

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