RiversEdge at Port Imperial

1500 Ave at Port Imperial, 07086, Union City

Overlooking the Manhattan skyline from across the Hudson River, RiversEdge at Port Imperial offers meticulously detailed studio, 1-, and 2-bedroom luxury apartments in Weehawken, NJ!

Opening hours

  • sunday: (closed)
  • monday: 10h-17:30
  • tuesday: 10h-17:30
  • wednesday: 10h-17:30
  • thursday: 10h-17:30
  • friday: 10h-17h
  • saturday: 10h-17h

Our comment from ImmoNetwork about RiversEdge at Port Imperial:

Prime Location and Stunning Views

Located in Weehawken, New Jersey, RiversEdge at Port Imperial offers luxury studio, one-bedroom, and two-bedroom apartments with breathtaking views of the Manhattan skyline across the Hudson River. The property boasts a prime location with easy access to public transportation, including the light rail, bus stops, and ferry terminals, making commuting to the city convenient for residents.

Exceptional Staff and Personalized Service

The leasing team at RiversEdge is consistently praised for their professionalism, patience, and dedication. Staff members such as Jerome, Brenda, Sindy, and Jennifer are frequently highlighted by tenants for their ability to make the leasing process smooth and stress-free. Whether assisting with tours, handling applications, or managing package deliveries, these team members go above and beyond to ensure a welcoming and efficient experience for prospective and current residents.

Responsive Maintenance and Concierge Support

Residents appreciate the high quality of the maintenance and concierge services. The maintenance crew is noted for being quick to respond to repair requests, thorough in their work, and respectful of living spaces. Additionally, the 24-hour concierge team is valued for its reliability, helpfulness, and friendly demeanor, ensuring that residents feel supported and secure in their community.

Modern Amenities and Community Focus

The building provides modern amenities designed to enhance the quality of life, including well-maintained grounds, a gym, and community events that foster a sense of belonging. While the property has seen periods of construction and management changes, the core strength of RiversEdge remains its commitment to providing a safe, clean, and pleasant living environment for its community.

RiversEdge at Port Imperial: Reviews

3.4/5 (63 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

3,4 out of 5 from 63 reviews

Fikayo Adeyemi Published on Google

Fantastic experience: I love this apartment building. Brenda Funes especially has been very helpful during my stay here!

sara z Published on Google

Fantastic experience: I really like the leasing office at RiversEdge port imperial. Brenda is very nice and helpful.

Xinwu Yang Published on Google

Fantastic experience: I had a great experience working with Brenda Funes and the RiverEdge team. Brenda was incredibly welcoming, patient, and helpful throughout the entire process. Even though some of the units I was interested in were not yet vacant and available to tour, she made a real effort to show me the most similar available units so I could still get a good sense of the layouts and understand which option would work best for me. She was also very responsive and helpful throughout the application process, which made everything much smoother and easier. I really appreciated Brenda’s professionalism, effort, and positive attitude, and I’m also grateful to the entire RiverEdge team for making the experience so pleasant and seamless. Highly recommend!

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi Xinwu! We're thrilled that you've had such a great experience working with our team, particularly Brenda. We love seeing her recognized here, and we're so excited for you to be a member of the community.
Best, The RiversEdge at Port Imperial Team

so Paz Published on Google

Negative experience: Not recommended.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi So - thanks for your input. We're disappointed to learn that we haven't earned a recommendation from you, and we are disheartened by your one-star rating. Please reach out to our team directly if you'd be willing to share more about your experience. We'd very much appreciate a chance to connect with you and to help!
Best, The RiversEdge at Port Imperial Team

Mario Pinzon Published on Google

Fantastic experience: Brenda was such amazing help I moved across the country and she helped through the whole process amazing leasing office! Love my apartment

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thanks so much for raving about the community, Mario! It's so nice to know that you've loved working with our team - especially Brenda. She's been happy to make your long-distance move a breeze. Welcome home!
Best, The RiversEdge at Port Imperial Team

Curtis Hauk Published on Google

Fantastic experience: My husband and I have recently moved into an apartment at RiversEdge apartments. From our first phone call ,to our scheduled tour of the property we have encountered nothing short of complete kindness and professionalism!! Every question answered in a timely fashion ! They have went above and beyond our expectations! As our lease wasn’t an easy one! My husband is a traveling superintendent! It comes with a very detailed lease agreement. We wanted to give a heartfelt thank you to the two young ladies that made this go as smooth as possible. Thank you again Erini Dagiantis and Kiara Rodriguez.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi Curtis,

Thank you for sharing such a kind and thoughtful review. We’re delighted to hear that you and your husband had such a positive experience moving into RiversEdge at Port Imperial. From your first call through the leasing process, our goal is always to provide professionalism, clarity, and genuine care—especially when a lease comes with unique details.

We’re thrilled to know that Erini Dagiantis and Kiara Rodriguez were able to make the process smooth and exceed your expectations. Your recognition of their dedication truly means a great deal to our team.

Welcome to the RiversEdge community—we’re honored to have you as residents and look forward to providing you with an exceptional living experience.

Sincerely,

The RiversEdge Team

Shanxiao Zhang Published on Google

Fantastic experience: Jerome was fantastic throughout my apartment tour and application process. He was knowledgeable, patient, and very responsive to all my questions, and he made the entire experience smooth and stress-free. He took the time to walk me through details clearly and was genuinely helpful at every step. Really appreciate his professionalism and support — highly recommend working with him if you’re touring or applying here.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi Shanxiao,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jerome made your tour and application process smooth, informative, and stress‑free. His professionalism, patience, and commitment to providing exceptional support truly reflect the level of service we aim to deliver at RiversEdge.

We’re grateful for your recommendation and are delighted that Jerome was able to make such a positive impact on your visit. If you need anything as you move forward, please feel free to reach out — we’re always here to help.

Sincerely,
The RiversEdge at Port Imperial Team

Julia Published on Google

Fantastic experience: Clean property with modern amenities and solid management.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi Julia,

Thank you for the fantastic 5-star review! We’re so glad you’re enjoying the clean property, modern amenities, and solid management at RiversEdge at Port Imperial.

Sincerely,
The RiversEdge Team

Matthew S Published on Google

Fantastic experience: I recently had the pleasure of securing a secondary apartment here for professional reasons. I had filled out an application for another complex and spontaneously decided to stop by RiverEdge to see check it out. Everyone else was busy, but Jerome decided to show me around during his off time. He was very kind and considerate to my needs and found the perfect unit for me. He had excellent follow-up via email and because of his great services, I decided to sign the lease. His quality of service continued after I moved in, to include any needed repairs and upgrades in the apartment. He has a great relationship with maintenance and I love all the staff here. The units are very well maintained and the place seems like it's 5 years old. Definitely one of the top apartment complexes I have experienced. Jerome made this deal happen!

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello,

We're thrilled to hear about your positive experience with our team and the community. It's wonderful to know that his dedication and the quality of service made such a difference in your decision to join us. We're glad you're enjoying your new home and appreciate your kind words about the team and the environment.

Best,
The RiversEdge Management Team.

Niki Sos Published on Google

Fantastic experience: Great experience ever since moving into RiversEdge. Love the area and staff is great. Concierge is always friendly and helpful. Management staff Josh and Jerome are great and always go above and beyond. Love the building events they have been throwing such as the autumn event to bring the community together and make the building feel warm and welcoming!! Highly recommend

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello,

We're thrilled to hear about your positive experience at RiversEdge! It's wonderful to know that you enjoy the area, find our team helpful, and appreciate the community events. Thank you for your kind words and recommendation.

Best
The RiversEdge Management Team

Anabella Garcia Published on Google

Negative experience: Couldn’t get in touch with leasing to view some of the listed units. Tried calling multiple times throughout the week. Was waived off when I went to visit in person. Really weird experience.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Anabella,

Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing it to our attention. During your visit, we were in the middle of hosting our annual summer resident event, which may have impacted our ability to assist walk-ins as promptly as usual. We’d still love the opportunity to connect with you and show you what our community has to offer—please give us a call at (201) 330-0603 or reach out through the ‘Contact Us’ page on our website so we can schedule a time that works best for you.

Best,
The RiversEdge Management Team

Raphael Pires Published on Google

Negative experience: I recently had an experience with Rivers Edge, Weehawken, and while the building itself seems great, I want to share a warning for future applicants. First, I have to say that Jerome was very kind and professional when showing me the apartment. He was helpful and patient, and I appreciated his time. However, the company’s process is tricky and misleading. When I was applying, I specifically asked Jerome if the $125 application fee was refundable in case we changed our minds, and he clearly told me no, the application fee is non-refundable, but the $1,000 deposit is fully refundable. Now, after deciding not to move forward, they suddenly changed their stance and are refusing to return my $1,000 deposit. Their excuse? They claim it’s for “liquidated damages.” But what damages? The apartment is back on the market at a higher price than what I was approved for, meaning they aren’t losing anything. I ended up losing $1,250 for an apartment I never even signed a lease for. This is absolutely unacceptable. This kind of unethical practice takes advantage of potential tenants, and I want others to be aware before applying. If you are considering this property, make sure you get everything in writing and don’t just rely on what’s said verbally. I strongly recommend being cautious when dealing with this company.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Raphael,

Thank you for taking the time to share your experience. We’re glad to hear that Jerome provided you with a positive and professional tour of our community, as we strive to deliver exceptional service to all prospective residents.

We understand your frustration regarding the application process, and we sincerely apologize for any misunderstanding. To clarify, our application terms—including the refundability of deposits—are outlined in the agreement provided at the time of application. The $1,000 deposit is refundable within the specified window, but once that period has passed, it is retained in accordance with the terms agreed upon at the time of submission.

We regret that this policy did not align with your expectations, but we assure you that our procedures are in place to ensure a fair and transparent process for all applicants. If you have any additional questions or would like further clarification, we’d be happy to discuss this with you directly. Please feel free to reach out to our team at (201) 330-0603.

Best,
The RiversEdge Management Team

Олеся Грищенко Published on Google

Fantastic experience: One of the best locations and buildings in this area Living here for 4 years.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Олеся,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to know that you've enjoyed your time with us for the past 4 years. Your kind words about our location and building are truly appreciated. Thank you for being such a valued part of our community.

Best,
The RiversEdge Management Team

Alyssa Bozzett Published on Google

Negative experience: If it wasn’t for the maintenance staff and concierge I would give zero stars. The management office and leasing office is a joke. You are consistently over charged or have mystery charges. When you ask, you are met with snarky comments or without professional help. They clearly have no professionalism or the capability to get someone to answer your question clearly. My partner and I cannot wait to move out and my friends who reside in the building have also experienced poor care from management. I have deterred other people and I hope anyone who is looking for a home will pick another building. Our calls were being dodged and we had to call concierge to get in touch with someone in the leasing office to answer questions. It is worth paying the extra 100-200 for another building

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Alyssa,

Thank you for taking the time to share your experience. While we’re pleased to hear that you’ve had positive interactions with our maintenance and concierge teams, we’re truly sorry to learn that you’ve been frustrated with other aspects of your experience. Providing excellent service is our priority, and we regret that we haven’t met your expectations.

We take concerns about billing and communication seriously, and we would appreciate the opportunity to discuss your experience further. Please reach out to our team directly at (201) 330-0603 so we can work toward a resolution. Your feedback is invaluable in helping us improve, and we sincerely hope to address your concerns.

Best regards,
The RiversEdge Management Team

Herbert Ang Published on Google

Fantastic experience: Excellent customer service. Jerome in the office is the best. The repair maintenance crew is also excellent, friendly and responsive. Very happy to be here.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Herbert,

We're thrilled to hear about your positive experience with our team, especially Jerome. It's wonderful to know that our maintenance crew has been able to meet your expectations. Thank you for choosing to make our community your home. Please don't hesitate to reach out should you ever need anything.

Best regards,
The RiversEdge Management Team

Siddharth Kulkarni Published on Google

Negative experience: Avoid this building at all costs. The location is desolate, with absolutely nothing to do nearby, and even basic necessities like groceries are a pain to access. Commuting to the city is just another grueling obstacle that adds to the endless list of frustrations here. The apartment itself is a disaster. The appliances are outdated, the fixtures are breaking down, and management couldn’t care less. For three years, we requested repairs and replacements, only to be ignored or dismissed. The management’s attitude is appalling—they even had the audacity to suggest we couldn't afford to move to a different unit, which was not only untrue but insulting. Leaving the building didn’t end the nightmare, either. They slapped us with baseless charges, withholding our security deposit under shady pretenses, and they’ve pulled this stunt on other former tenants we know. The so-called concierge service is a joke, constantly losing or misplacing packages with no accountability. This building is not just poorly managed—it’s hostile, unprofessional, and exploitative. Spare yourself the frustration and find somewhere else to live.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Siddharth,

We’re truly sorry to hear that your experience did not meet your expectations. Providing a comfortable and well-maintained living environment is our priority, and it’s disappointing to learn that you felt otherwise.

We take concerns about maintenance, communication, and move-out charges seriously, and we regret any frustration you encountered. If there are any outstanding matters we can address, we’d appreciate the opportunity to discuss them with you directly. Please don’t hesitate to reach out to us at (201) 330-0603 so we can better understand and assist with your concerns.

We value all feedback, as it helps us improve the experience for our residents. We sincerely wish you the best in your new home.

Best,
The RiversEdge Management Team

Anthony Erb Lugo Published on Google

Positive experience: I lived in RiversEdge for over a year until February, 2024. My time there was good overall but I did have an issue with a missing package. When I reached out, there was no response from the administration.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Anthony,

Thank you for sharing your experience. We’re glad to hear that your overall time at RiversEdge was positive, but we’re disappointed to learn about the issue with your missing package and the difficulty in getting a response. We strive to provide attentive service, and we regret that we fell short in this instance.

If there’s anything we can do to assist you regarding this matter, please feel free to reach out to our management team. We appreciate your feedback and wish you the best in your new home.

Best,
The RiversEdge Management Team

Shannon Wright Published on Google

Negative experience: The noise of the construction is absolutely unbearable and they start as early as 8am and end at 6pm If you have a remote job or like peace and quiet during the day this isn’t the place for you. Appliances are old and the view off the deck has nothing but construction and dirt…not worth the price.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

We're truly sorry to hear about your experience with the noise and the view. We understand how important a serene environment is, especially for those working from home. We're also aware that the condition of the living space plays a significant role in your satisfaction. We'd appreciate the opportunity to discuss your concerns further. Please feel free to visit our office at your earliest convenience.

NISHAT NYC Published on Google

Negative experience: The area is beautiful! I agree with most of the new talents, price hike is way too much, I’m living here for the last 3 years. During Covid it was nice, the management were really Caring and people in the front desk were sweet. Since last year, new management came, they are really mean, lost packages, & the coffee machine never works in the lobby. Also the concierge at front desk are very rude, time to move out

RiversEdge at Port Imperial
RiversEdge at Port Imperial

We're sorry to hear about your recent experiences. It's important to us that our community members feel valued and respected. We apologize for any inconvenience you've experienced with the coffee machine and package handling. We'd appreciate the opportunity to discuss your concerns further. Please feel free to visit our office at your earliest convenience.

Aditi Mohan Published on Google

Negative experience: Current tenants at river edge. The new management is very bad. We have been wanting to move to a better apartment however the building management turns deaf ear and also claims we can’t afford it when it’s within our budget. The location is a downer. Getting anywhere using public transport is such a hassle. Closest grocery store is 40 mins by foot. The apartment is basic. They give it the look of updated but half of the things in the apartment are broken and needs to be replaced. Concierge is well known for misplacing and stealing packages and the management blames it back on the tenants for their negligence. We are still waiting on refund for our lost package (been over a month ) and being blamed and harassed for some other package which was returned by us. The only good thing here are the amenities and rooftop which is also useless as you can’t really book or reserve the space for any special occasion. During summer the rooftop is overcrowded and loud. The jacuzzi is a joke never worked. The privacy is a questionable here. The apartment face parallel to each other so neighbors can peep into your apartment 24/7. We don’t feel safe and our extremely uncomfortable here. Can’t wait for our lease to be up and move out of here. Please move somewhere else and save yourself a trouble. At the end of the day you want to feel comfortable where you live.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

While I always wish to find our residents are having a well-rounded experience, I appreciate that you took the time to voice your concerns here. Please know that I, along with the rest of our team, am genuinely disappointed that we weren't able to address these issues for you. Will you come into our office to go over each of these points you've mentioned? We'd like to be more proactive moving forward and assist you as best we can.

mohit agarwal Published on Google

Negative experience: Building is great, management team is great. Construction across the street has started and noisy even on a saturday. This will be for 2 years

Ratan Shevade Published on Google

Fantastic experience: Have been staying in Riversedge for almost a year now. While the location of the building is great with proximity to light rail, bus stop and ferry terminal, the best thing I like here is the management. They are very friendly, responsive and professional. Any issues I had were handled promptly. The surrounding is very peaceful and neighbors are also very kind. I did not find any soundproofing issues which I hear commonly in some buildings in NJ. The management also organizes some events so that the neighbors can come together, know each other and celebrate. While its an old building compared to others in the same locality, the management keeps it clean and undertakes maintenance work where required. Overall, had a good experience with my stay.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Wow! Your review truly means so much to us. Our team is proud to serve you and ensure the best in apartment living here at RiversEdge. It's feedback like yours that reminds us why we do what we do, and we are always here for you! Thank you.

Yaspal S Published on Google

Fantastic experience: Not the place. Amazing place to live and honestly enjoy the view every evening.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Yaspal, we are grateful and appreciate the time you took to leave your review. We're also thrilled that we left such a great impression! We hope to continue exceeding your expectations with great service.

Aus Texas Published on Google

Negative experience: Pool is STILL NOT open!! Management does not care at all. They laugh at you if you ask when it’ll be open.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

We apologize for the inconvenience regarding the pool. We understand the importance of having access to all amenities and take your concerns seriously. Our team is working diligently to resolve the issue and ensure a positive experience for all. Thank you for your patience and understanding.

A K Published on Google

Negative experience: Quality of service and general quality of life has gone way down. This is mainly because the management seems to have allowed a lot of questionable people into this community and around it and seems to struggle with enforcement of rules and standards. No longer feels safe or secure nor ‘luxurious.’ Guest Parking passes being stolen, rough guests abusing the resident terrace, young concierges who don’t even look up, greet or acknowledge people entering the lobby, dogs barking incessantly for hours on some floors, people smoking so much that hallways are clogged with smoke in defiance of the posted rules. There was also a recent armed robbery at RiverParc and residents were not informed of this. Further — there is something shady going on with the local water and sewer utility, Real Page and the 2 residential properties RiversEdge and RiverParc. Water pressure in units is drastically erratic and uneven, and fluctuates without warning. Residents are vastly overcharged on our RealPage utility bills, in excess of $300-$600 per month. Neither the utility company RealPage nor property management take any responsibility in rectifying resident concerns; each just blames the other and feigns ignorance and expresses disinterest. No explanation or solution is offered. Cell phone service is generally bad in the entire area and within individual units. NY Waterway operates a ferry maintenance facility on the waterfront which is a toxic fume-laden eyesore. Leasing office staff have little interest in Resident concerns. Jerome Miller is polite but Kwame Micah is awful; immature and unprofessional. Maintenance crew however is excellent. Rents and fees are being hiked in excessive %s as others have said despite all of this. Sad.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you for sharing your feedback. To make sure both you and your neighbors feel comfortable and at home with us, we'd love to discuss these points in person. Please stop by our office so we can work to implement solutions that will improve your stay with us. We look forward to connecting!

Courtnay Gilliam Published on Google

Fantastic experience: Beautiful waterfront

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you for your review and for choosing RiversEdge as your home! We agree, our convenient location is such a great asset, and we're thrilled that you're making the most of it.

Gabriel de Los Reyes Published on Google

Fantastic experience: Jerome Miller is an absolute gentleman and a pleasure to work with… Highly recommend

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you for taking the time to share your thoughts, Gabe. We’re delighted to read that Jerome has been able to provide you with excellent service. We appreciate your review and are confident that your experience will only continue to get better.

h Published on Google

Negative experience: New management is money hungry and the new leasing specialists are not qualified for their positions. Responding with the same pre-written/automated messages does not help anyone's case when you are trying to have a serious important conversation about your rent. Leads to a lot of confusion when not a single person knows what they are doing.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you for sharing your review. Your concerns are very important to us and we would like the opportunity to speak with you about the questions you have regarding your rent along with any other questions you may have. We appreciate you sharing your feedback and hope to hear from you soon.

Frantz Armand Published on Google

Fantastic experience: I’ve only been living at RivesEdge for a few months and have had many encounters with certain staff that went above and beyond to ensure my concerns and questions were met and answered. I would specifically like to highlight a certain individual that stands out, Sindy: Front desk. I recently had a package that showed a delivery confirmation but was never received on my end. Sindy took the time to research similar addresses in the area and called the complexes and was eventually able to find my package which was delivered to the wrong address. She went out of her way and put in the time and effort to ensure I received my package and I am so appreciative of that. People like Sindy is what makes living here at RiversEdge that much more special. Big shout out to Sindy. Your efforts are always seen and so much appreciated. We are so lucky and glad to have you here! Thank you Sindy!

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you for sharing about your positive experience with us and our team, especially Sindy! We are also glad to hear that our staff is meeting and exceeding the high standards that we have set for ourselves here at RiversEdge. It is our goal to maintain this level of satisfaction for the entirety of your time with us at our wonderful community.

Sincerely,
RiversEdge Staff

PSB Published on Google

Negative experience: Rents increase is crazy for the oldest building in the area...over $600 :( No longer a luxury living; terrible unsafe apartment. Anyone can walk in.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Safety and comfort are of the utmost importance to us at RiversEdge, so we're sorry we haven't left you with the best impression. If you have a moment, we'd appreciate the opportunity to improve your time with us. Please stop by our office so we can bring your concerns to the table, discuss them a bit more, and find possible solutions. We hope to connect with you soon.

Adriana Trujillo Published on Google

Negative experience: Old building, bad management also increase your rent 20% that is crazy and never answer you back

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi Adriana, thank you for reaching out. We apologize if the renewal price has inconvenienced you; that is never our intention for any of our residents. We would like the opportunity to speak with you about this along with your concerns regarding our management. Please feel free to contact our office at any time. We'd be happy to answer questions about this change. Looking forward to connecting with you soon!

PS Published on Google

Negative experience: Lived here for over 5 years and sorry to say management has made poor decisions. Quality of service has gone down and rents have hiked. Covid did not lower rents for existing tenants. Managements brought in new tenants with big discounts, and now are hitting old tenants with an unjustified a $300-$600 increases in one year. More than 30%.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you for your rating, Priya. Please reach out to our office with any questions, concerns, or additional feedback. We want to turn things around and would be happy to get started. We hope to hear from you soon.

Alex Hadshiti Published on Google

Fantastic experience: Great building has all amenities, great leasing office team , Maintenance team are super friendly and helpful , 24 hour amazing front desk team especially Jennifer who is very professional she is always there to help residents get their packages, she is super professional she wear a mask all the time she’s super elegant and friendly , prices here are fair comparing to next door buildings , if google has 10 stars ⭐️ I’ll click them all

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you for the shout-out! Our team works hard to take care of any issues so we're grateful that you've highlighted our quick service. We appreciate your feedback and look forward to continuing to provide you with a 5-star experience!

Maria G A Published on Google

Fantastic experience: Maintenance team is very professional. We never have to wait long for them to respond to any maintenance request we submitted. They also always clean up the area they repaired. We see them constantly busy working around the building/garage.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Dear Maria, Thank you for taking the time to share your experience. It is great to know you think so highly of our Maintenance Staff. We truly appreciate their hard work in addressing resident requests in a timely manner. We hope to continue exceeding your expectations with 5 star service. Thank you for your residency. Ryan McGrade - Sr. Director of Operations

Lena Vorobev Published on Google

Positive experience: We lived at RE for over two years and enjoyed it. Aria is perfect if you like to walk and enjoy beautiful skyline of Manhattan. Appliances are little bit outdated and no charges for electric cars .That’s why it’s not a 5 star . Maintenance guys were always there if we need to fix something in the apartment. All other staff are wonderful especially Jeniffer from front desk and Miklos from leasing office . Great soundproof in the apartments we never heard our neighbors. Great community.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi Lena, Thank you for your feedback and for your two years of residency! We are sad to see you leave but glad you enjoyed your time with us! We are looking to install charging stations in 2021. Thank you again and best of luck!! Ryan McGrade - Sr. Director of Operations

JONGHYO LEE Published on Google

Fantastic experience: I would give this apartment 5 stars. I had lived there 3 years. This apartment was first apartment for me after moving to the USA. While I lived there, I didn't need to concern anything. Concierge and leasing office take care of everything for residents and especially maintenance team is the best of the world!!! Very quick respond to our requests and keep maintain clean apartment. Even when I moved out this apartment, moving inspection and leaving process were so simple and quick, it took only less than 10 minutes. I've moved to Texas recently. Honestly it's hard to find apartment as good as Rivers edge was in Texas. I really was satisfied to live there. I would love to recommend this apartment to someone who look for nice, safe and quiet place.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Mr. Lee, thank you so much for your kind words! We are said to see you leave but we are happy that you enjoyed your time with us! Best of luck with your future homes and we look forward to possibly connecting in the future! Ryan McGrade - Sr. Director of Operations

Gabriel Leske Published on Google

Negative experience: It is overpriced place with HIGH bills. I lived a year in 1bd apt. Eelectric bill average $300/month, water/sewer like $100/month. Also don't expect to receive packages over 50 pounds, concierge directly rejects without notifying residents giving chance to take themself. Nice views and area but doesn't worth the price.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi Gabriel, we appreciate the feedback. The electricity is metered directly through the utility provider and is based on actual usage. The water & sewer are sub-metered and are also based on actual usage. Due to size and weight, packages over 50 lbs are not held over night. Concierge does give a courtesy call. Additionally it is recommended that residents be available to meet the delivery driver when large items are being delivered. If you have any questions please contact us at 201-330-0603 so we can further discuss. Thank you Ryan McGrade Sr. Director of Operations

Brian Carr Published on Google

Negative experience: After having lived at RiversEdge for just under a year, the living portion was mediocre at best. Dog pee (typically from the same dog that management never addressed) in the elevators, charged an upfront amenity fee for +$800 for 1/2 the year that all the amenities were shut down. Place was also non-complaint upon return of deposit. I had a 3 month back and forth email chain where I had to consult legal attorney about getting my deposit back. Check is still “en route”, fingers crossed it gets to me.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Dear Brian, thank you taking the time to submit a review. We love our furry residents, but not so much what they leave behind. We do address any pet accidents as quickly as possible and remind residents to clean up after their pets. Our number one priority is the safety and well being of our residents and as you are aware the amenities were closed in mid-March due to COVID-19. We have since began to reopen our amenity spaces including, the outdoor pool, club rooms and courtyards, in an organized and responsible manner. Security deposit refunds are completed through out corporate office. Please contact them at 973-218-2300 regarding the refund. Thank you,
Ryan McGrade Sr. Director of Operations

Tye Published on Google

Negative experience: I used to really like this building. When I first moved in the management was great. The building was well kept and clean. Over the past couple of years the management has changed and the new management feel more like control freak dictators than anything else. There is often a hostile undertone in a lot of their communication to the residents. I get the sense that the working environment is very toxic and don't feel like the leasing agents are happy or care. This is disappointing because one of the the things I loved about the building when I moved in was the friendliness and professionalism of the staff. The building is also very dirty now. The back elevator smells like urine and is often very dirty. They don't clean as often as the used to. Maintenance isn't as skilled as they used to be. It seems that they've either gotten rid of the original staff or moved them to one of the newer properties. Often time, repairs are done in rush and with very little skill, because somehow the issue isn't fully resolved or other issues are created. Too bad, because I think this area provides an alternative to those who work in the city but want to live someplace with a better quality of living. If I'm going to pay these rates for rent and not get a high quality of life I might as well live in the city.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Tye, while we are disappointed with your feedback, we appreciate you providing it. We do take our cleaning and maintenance very seriously. There is a full-time cleaning team and our Maintenance Manager has been with the property for multiple years. Our cleaning staff and maintenance work extremely hard to provide a clean, clear and comfortable environment for residents. Team members do change and while we are sad to see a staff member leave many departures are for positive reasons such as promotions or an opportunity closer to home. I would like to invite you to the office to discuss your maintenance concerns or any issues you are currently experiencing. We are open to your feedback and we want to make sure we are providing a positive quality of life. I look forward to meeting with you! Ryan, Sr. Director of Operations. 201-330-0603.

Yessica Perez Published on Google

Fantastic experience: One of my favorite places

James Tomaskovics Published on Google

Fantastic experience: One of the best places I have ever been to in New Jersey. The views of the NYC skyline are excellent.The folks there are all professionals.

Sandra Luck Published on Google

Fantastic experience: I am very happy with the house!

Danielle Fiore Published on Google

Negative experience: $500-$600 is added to the quoted price online and in person. A mandatory $720 is due up front to pay for amenities for the year. Rent rises to $300 more a month the following year. If you are on a budget of the quoted price look elsewhere. There are more affordable apartments up the hill that will save up to $1000 a month. Know all this before you look and get sucked in with superficial stuff. You very rarely use the amenities as you see no one is around when you look. The things you deal with everyday management, maintenance, noise, elevators are all a headache. If you keep pushing you can get some things resolved, but it is exhausting and disappointing. If you are a single woman new to the city, it is a good place to go to be safe, walk to the ferry for work and be comfortable in a good sized apartment while you get your bearings but certainly not a sustainable place to live. If you have the funds to afford it comfortably, you are better going somewhere where the service matches the price. I am seriously regretting renewing my lease. The count down is on. .

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Danielle, we are disappointed to hear your feedback. Rental rates do vary, and some residents to see an increase at the time of renewal. This is the case at most all apartment communities. The price of the increase varies based on many factors including; current market rates and supply and demand on each floor plan/apartment size etc. That’s correct, the annual amenity fee is equaled to $65 per month and is paid up front at the beginning of each lease term (current residents pay a fee just equaled to $60/month). Not only does your amenity fee cover all the great amenities we have, but it also includes resident events and pop-ups that our Program Director organizes, such as complimentary chair massages, gardening events, champagne and cupcakes and our annual summer BBQ that will be taking place again the end of this month. Our team works hard to meet and exceed everyone’s expectations and provide them with a home they love. Please contact us directly in the leasing office if you wish to discuss these concerns, we would be more than happy to answer any questions! Thanks, Colleen, Senior Director of Operations

Mansour Al Khajeh Published on Google

Negative experience: Bad Administration & they are raises .. I am Arabic from Dubai I have 3 bedrooms but because I am an arabic they want to expel me for nothing. Also I am paid highly rent for them but they don’t deserve any business or respect.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Mansour, we are very disappointed with your review. We strive to treat all residents with respect and provide them with the best customer service possible. Community policies are equally enforced amongst all residents. When community policies are violated in a way that disturbs the rights, comfort, health, safety or convenience of others in the community, appropriate action must be taken by the management team. Please feel welcome to contact our office to review any pending issues you may have. Our management team is always here to address and help answer any questions. Thanks, Colleen, Senior Director of Operations

Mary Joe Published on Google

Negative experience: The view is great and so is the location. However this building is FILTHY. Garbage is everywhere and is all over the HALLWAYS. Dogs URINATE in the elevators and this is also left unattended for days. You will see a cleaning person for maybe five minutes a day but they NEVER clean the residents floors a vacum cleaner is a foreign object to this team. It’s sad because it’s a nice building however it’s not being run properly. This building needs to be cleaned twice a day and the cleaning crew needs to check off what they have done for the day!! Give them a check list!!! Management please put a tad bit more effort into your job and do the right thing. People are paying a lot of money to live here. This definitely is not a luxury building and the “ Amenity fee” you charge is a joke considering NO ONE CLEANS OR MAINTAINS THE so called AMENITY areas.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Mary Joe, thanks for your feedback. Our cleaning service is here every day 7 days a week and works hard to ensure our community is kept clean and well maintained. We ask those residents who have pets, to be responsible with them and follow our pet policy in the community. We continuously send out building policy reminders. That being said, we understand that accidents happen, and if you see an accident before us, kindly make us aware so we can address it in a timely manner. If you wish to discuss your concerns in greater detail, please contact us directly in the leasing office. Thanks, Sam, Associate Director of Operations

Difei Xu Published on Google

Fantastic experience: I lived there for more than two years. Nothing to complain. It is a quiet place, easy to get the ferry to NYC, room is modern, maintenance team is efficient, online system is well built, great gym, great inner and out pools. Concierge is always helpful, if I can give a rate for the concierge team, I would give 11/10. I will miss this place. :)

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi Difei! We appreciate your feedback and are sad to hear you are leaving us! You will always have a home here at RiversEdge and wish you all the best in your new home! Thank you, Colleen, Senior Director of Operations

Patrick Son Published on Google

Negative experience: Terrible management, never seen anyone clean the hallway area, compare to other newer buildings. Found mouse on the bbq grill but many residents also seen them. Won’t even let resident to hold spare keys in the concierge. Mediocre interior appliances, but great view and convenient commute to NY.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you for your review Jung!

Lorena Pino Published on Google

Negative experience: They allow Pit Bulls

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you for your feedback Lorena. We do have a breed restriction, but are required to make exceptions if a particular breed is registered as a service dog. If you have any concerns, please appoint them to the Leasing Office.
Thanks,
Colleen, Senior Director of Operations

Sid Kinghar Published on Google

Fantastic experience: My wife and I, have lived here for about 2 years now and have only good things to say about management. Any maintenance issues are fixed promptly, the ground site is well maintained and all the employees are very friendly and helpful! Great team and i'm happy to be a part of this community! I recently a referred a friend of our to move into one of their sister properties on river road due to my overall satisfaction with this management company. They also have some cool events which makes it easier to meet your neighbors!

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Thank you so much Sid for your positive review about our community and team! We are so happy to hear you are satisfied with your home here and are loving all the great events our program director has put together for our residents. Please do not hesitate to reach out with anymore questions or concerns, we are always happy to help.
Best,
Colleen, Senior Director of Operations

Solmaz Lee Published on Google

Negative experience: I have lived in this building for 3 years. At the beginning the management was amazing and we loved it so much so we decided to renew our lease. But this year the quality of living in the building has changed a lot. Every night we see roaches and complaining and they wouldn't do anything. Instit they make our life miserable since we have kids. When we got here they mentioned the building is kids friendly but now they are harassing us each time we are having our kids in the pool. Each time new pretex to ruin our day! But obviously they are fine with roaches running around! Btw paying $4300 in NJ and seeing roaches everywhere and hearing complains about your kids, it's not what we were expected! I know that this is going to be our last year here

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Sara, we appreciate your valued feedback and apologize that your recent experience with us did not meet your expectations. We work hard to ensure all of our residents are happy and enjoying our community they proudly call home. We have taken your concerns in this review very seriously. We are a kid friendly community and welcome all who meet our community’s qualifications. Our residents here at RiversEdge have access to so many great amenities. Several of our amenities are specifically designed for the kids in our community! Residents enjoy access to Crayon Corner play rooms in each building filled with games and toys. Additionally the indoor heated pool at RiverParc which has a shallow area designed just for little ones as well as an outdoor splash pad on the terrace. Also, our Program Director hosts Play-Dates periodically for all the kids in our community. In regards to the pest control issue mentioned, we have not encountered any such issues in the building. We do have routine pest control service and are happy to provide additional services whenever needed. I welcome you to reach out to me directly as I would like to discuss your concerns, as it is again very disappointing to hear.
Talk soon,
Colleen, Senior Director of Operations

Fayiz PVR Published on Google

Negative experience: Edit: Reducing to 1 star. I cancelled my application giving a very long notice, and I did not get my security deposit in full. Yesterday I emailed Mr. Vlad, He is not giving any response. - Fayiz My response to colleen's reply below: She was NOT part of my signed application nor she applied for herself as it's not required to fill out an application for temporary guests - and she did NOT apply. I clearly don't understand why hold money for someone who did not FILE, APPLY, or SIGN an application. THIS IS ILLEGAL & MIGHT GO TO COURT, BBB sites. Fayiz (June/30/2017)

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hello Faik, we appreciate all of our resident’s feedback and are disappointed to hear you have canceled your application with us. Our application fee is $125 per applicant and we require a $1,000 security deposit. Being that you applied with another applicant, the total application fee was $250. Only $125 was paid, leaving an outstanding balance of $125. Being that the second application fee was not paid for, the outstanding fee was deducted from the security deposit on hand. If you wish to pay your second application fee separately so you can receive your security deposit back in full, we can work together on that. We apologize for any confusion and encourage you to call us in the Leasing Office if you have any other questions or concerns.
Thank you,
Colleen, Senior Director of Operations

Swaroop Shankar Published on Google

Positive experience: Great building with modern amenities and concierge. Terrible building management. Takes a month to do anything.

RiversEdge at Port Imperial
RiversEdge at Port Imperial

Hi Swaroop, thank you for providing us with a review. We take all feedback from our residents into serious consideration. We are happy to know you have been enjoying our building and all the great amenities it has to offer! However we are sorry to hear that you have been disappointed with our management team. I invite you to contact us in the leasing office with any pending questions or issues. I want to make sure these get resolved for you right away. Our leasing office phone number is 201-330-0603.

Animal Rescue Published on Google

Fantastic experience: Great venue.

Douglas Ruby Published on Google

Fantastic experience: A true gem on the Hudson. Excellent location for doing business in Manhattan or enjoying nightlife in Hoboken, The building is new and modern and a sister building is going up right next door with an indoor pool I hope to be in shortly! Feng shui building status ensures enjoyable living in well maintained property. It doesn't get any better than this.

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