Meridian Residential Group

Fantastic experience: The Meridian property was very well taken care of — it was clean and clearly well maintained. Our request for the tour was granted in a timely fashion. The follow up was excellent. The staff was friendly and flexible. We really enjoyed the process and would highly recommend based on our experience.

Fantastic experience: Love our townhome. Quiet neighborhood. Austin was friendly and quick to respond when we needed maintenance on our A/C.

Fantastic experience: In a time where services can be sub-par, the people that have helped me out at Meridian have gone above and beyond my expectations.

Fantastic experience: Austen Domi is exceptional, kind, polite and extremely knowledgeable and professional.

Fantastic experience: Great customer service. They have a maintenance person named Austin and he is the best i have ever seen when you comes to repaires.

Fantastic experience: Shout out to the maintenance crew for helping to solve a problem. Excellent service with them! They fixed my problem in no time!! Definitely recommend to anyone that is interested!!

Fantastic experience: 10/10

Fantastic experience: Great service, especially Austin!! Will recommend in the future

Fantastic experience: Highly recommended! Exceptional work!

Fantastic experience: Maintenance team is always professional and on top of the job when I have needed them. Easy to communicate with too

Negative experience: Horrible management group wish I can give zero stars, refuse to help when needed. Upon move in HVAC is broken and they are refusing to send a qualified HVAC technician despite it being 118° on the heat index, over 100° for the entire week. The temperature was up to 86° inside. Even after filing out multiple work orders over two days no help was given and they chose to avoid the problem. Avoid this place at all costs if you expect to be helped when your apartment is not in working order.

Fantastic experience: Best of the best!!! Super easy!! Thank you’d for making this process so easy! We are lucky to have found you guys!!

Fantastic experience: I took a self-guided tour and the process was so easy and effortless. I was given the access code when I arrived. I was able to tour the apartment at my own pace and not feel silly for looking at different things.

Negative experience: TERRIBLE PROPERTY MANAGEMENT COMPANY!!! THE MANAGER ON RIVERS AVENUE IS VERY RUDE AND SARCASTIC!

Fantastic experience: Wonderful experience

Positive experience: Not as easy as I had hoped to follow the application and payment processes. We needed to reach out to the property manager in our location multiple times for clarification on various items. Should be more streamlined with very clear instructions.

Fantastic experience: Muchas gracias todos fueron muy amables con nosotros estamos feliz en un nuevo apartamento. Gracias a las chicas que fueron amables con nosotros .muchas gracias a Amanda y a Tara .Gracias

Fantastic experience: Muchas gracias. Todos fueron muy amables con nosotros. Estamos muy agradecidos con todos ustedes.y Muchas gracias Amanda y a Tara y a todos

Fantastic experience: Austin and Ross are some of the best maintenance guys ive ever had the experience of working with.

Fantastic experience: Adam and Amanda are awesome! Love working with them!!

Fantastic experience: Meridian has been very helpful in being accommodating and having on-time responses, the home I am now renting was prepared nicely and I am looking forward to my rental period with this company.

Fantastic experience: I am finally in love with a PROPER residential group! Mrs Dana Devoe-Riddick made my move in and pre-leasing process extremely stress free!!! After a whirlwind of residing in a home that led to major health conditions and having to move, I finally feel this is the place and experience that my family and I deserve! I encourage anyone that is looking for a home to please reach out to this group and find your future home!

Negative experience: Y’all have left me hanging since day one and I still don’t have any hot water and I work 60 hours a week google so y’all have Internet service to do things like we’re doing right now as far as communicating….

Negative experience: Same as every other sleazy property management group. I ultimately had to file with the magistrate office over security deposit disputes. After move out, I followed up on our disposition letter several times. I didn’t receive it until 9:36 PM on the 30th day. (Less than 2.5 hours from their legal limit and outside of standard business hours). On the original returned document We received two separate cleaning deductions priced at 250 and $260, $337 for drywall repair, $110 for carpet cleaning, and $35 to unclog a sink drain. When I questioned the two cleaning fees, I was told that it was a duplicated charge. I don’t see how that’s possible since the charges were titled and priced differently. When we moved in, I contacted the property manager directly for permission to mount our TVs and curtain rods. We received approval and were not notified that there would be any charge. No charge is explicitly mentioned in our lease either. When I called and spoke to Taya about this, her response was “ Well, I didn’t say you wouldn’t be charged”. This is intentionally deceptive. Also, it does not cost $337 to patch up two TV mounts and two curtain rod mounts. When we moved in, we cleaned our own carpets, with our own machine, and the water was disgusting. I have requested an invoice for this “$110 carpet cleaning fee” four times. I have received nothing. When I requested an invoice for the remaining $260 cleaning fee, I was sent an invoice for a standard turnover clean. I’ve received no evidence constituting a $260 clean. The sink drain in question was fully operational on the date of move out. The sink was used multiple times that day. Regardless, Unclogging a sink drain falls under their responsibility in the state of South Carolina. Just be very, very careful when dealing with these people and expect a battle to receive your deposit back.

Fantastic experience: Very knowledgeable about the property. Promp to respond to any questions I have. Maintainence is top notch. Everyone is very helpful.

Fantastic experience: The leasing agent was wonderful, was easy to schedule viewings and met us on short notice to tour apartments.

Fantastic experience: The apartment complex set up beautifully. Leasing Consultant, greeted me pleasantly, show me the ground items such as pool, gym,Amazon drop off box. Visit one of complex, I fell in love, setup was beautiful, I could see myself living there.

Negative experience: Do NOT lease with this group. Worst property management group you will ever have to deal with. Will try to charge you for every little thing but never take responsibility when something was their fault. Property management team has the worst case of “higher than thee” mentality that I have ever met in my life.

Fantastic experience: Addison is a great tour guide, she knew the answers to almost all of our questions and has been super helpful in helping me find the right apartment for me! Thank you!

Fantastic experience: From the process of initially signing my lease in last August all the way to the end of my lease this coming August I have never had issues with Meridian. They have always been quick to respond, easy-going and understanding of my request no matter how odd or obscure maintenance was always with me and under an hour, and the managers of the property were always Polite and never bothered me They trust the residence and treat them with respect and really allow the property you rent from them to feel like your own home.

Negative experience: Very difficult to work with - delays in responses to messages and they scheduled an in person showing of a unit without realizing that the current tenants had locked their bedroom door. So, we were unable to see the entire unit. They offered to create a video walkthrough of that room which, after 2 weeks, still did not happen. At which point I withdrew my application and they refused to refund any of the application fee - which was much higher than other apartments in the area. I agree with the reviews here online and would not recommend using this group.

Fantastic experience: Awesome customer care.

Positive experience: Amazing staff and very nice and welcoming!

Fantastic experience: Great customer service is hard to come by these days but Meridian Residential Group has exceeded my expectations. Since dealing with them I have had great communication and timely responses to my questions and concerns. Tara has been a true asset. Thank you for making this process an easy one.

Fantastic experience: Are always on point and they keep there word

Negative experience: I've lived in four different apartments in Charleston, but I've never had this many issues getting things fixed. The entire building smelled for over a month, and I dealt with mold in my closet for just as long—all because a simple ventilation issue went unaddressed. Even after acknowledging the problem, it still took them three weeks to fix it. Once resolved, the issues stopped, but the damage was already done. To make matters worse, they were blatantly rude, telling me, and I quote, "Everyone is dealing with these problems, stop complaining." Their lack of responsiveness and disregard for tenants' quality of life is completely unacceptable.

Negative experience: BEWARE. After 3 years of being a tenant in the same home, $1455 in our security deposit was kept for items that were blatantly untrue. Out of that, I attempted to dispute only some charges that I without a doubt know, were not sufficient. I am an honest tenant, mother, with a stable employment track record, and to be told lies by this company and being held liable for things that should not be is unacceptable. Charged for light bulbs being out (never one had a lightbulb blown in that house), excessive paint charges after we painted every room with documented photos upon vacating, excessive charges for vacuuming when that was the last thing we did before closing the door behind us, broken items that were noted on multiple inspection reports prior… the landlords even praised us for the upkeep of the home and how well we took care of it that they didn’t even raise the rent on the following lease. I am clean, tidy, courteous and take care of my home and belongings. We did not leave that house in worse condition than we arrived, we actually improved many things like professionally painting the entire interior when we moved in for it to be a neutral and cohesive space that actually upgraded the home for the long term! Do tenants who do that really sound like people who would leave a home in bad condition? I think not. After many attempts to gain proof of the “damages” they claim, or services that were “needed” (at astronomical amounts may I add), they disregard your requests. They ignore your questions and they certainly will not do their due diligence to help prove that maybe you are being truthful and that there is merit to your concerns with the allegations presented. They have been difficult to work with for many years and are solely out to disregard any possible wrong doing on their part. Do not rent with this company and do not list your home under their care if you want good tenants that will stay long term. Countless reviews expressing similar experiences, speak for themselves.

Negative experience: Emergency phone at the pool has been down for weeks. The pool JUST OPENED and now it's down again. The side of our condo is rotting. Nobody will call us back. Lived here for 10 years and they have never solved a problem. This whole place is a joke, honestly ‍♀️

Negative experience: They will collect rent but won't pay it out. I think they should pay me a late fee...

Positive experience: Noisette creek is a hidden gem. Upon arrival I was impressed by the cleanliness of the grounds. Unit C 13 was very clean with modern appliances. I plan to submit an application and would like to live here for a long time.

Negative experience: They won’t answer your phone calls, texts, or voicemails. They will charge you THREE HUNDRED DOLLARS A MONTH, to give you lackluster renovations to other properties but your own. I have sent multiple requests over a hole in the outside of my house to which THEY CLAIM RESPONSIBILITY FOR REPAIRING. However they never repair it, giving excuses like a mechanic or whoever needs to evaluate the damage. Well it’s been over a year with this issue and still has not been resolved. The HOA doesn’t enforce its own parking decals so people fill up the parking spaces and I end up walking 3-5 minutes from my front door to my car. I got this house thinking it would be a great opportunity for me and for the most part it has been but god knows I will never be getting another place under the Meridian residential group and I’ll be sure to know exactly what type of HOA I’ll have to deal with cause this is a straight up robbery.

Negative experience: Mouradian do not care about the people that rent their apartments and homes all Meridian care about is late fees charging people $10 a day when they are delayed or have problems paying rent that is terrible they do not take the time to talk to the residence find out what’s going on in their lives and see how they can help all they do is charge late fees and $10 fees daily They I am a person that works from check to check trying to make it I had a change in my rent and Meridian didn’t care. Did you start charging my account now that I’m trying to contact someone to talk to a Manager the manager doesn’t even call you back to show you she cares will try to help you meridian residential group is only about the money they don’t care how you live in just pay them

Negative experience: Do not do business with this company!!! Tara likes to laugh at big problems and takes nothing seriously. Will never rent a house from these people ever again!!!! Do not higher this company to manage your properties you’ll regret it and your house will not be look after.

Negative experience: Never answers the phone, website and other automated or cloud based services are horrendous and ineffective. Dealing with this company is a nightmare.

Negative experience: Given the run around to get some information. Rude over the phone.

Negative experience: They are scammers don’t use these people and they lie

Negative experience: I had a horrible experience with the management. You can NEVER get a hold of anyone that works there and they NEVER call you back about maintenance or leasing issues or to get your security deposit back. I have emailed and call countless amount of times and have NEVER been contacted. As far the experience I had while living there the apartment was very moldy in the bathroom and the floor was rotting away and never fixed after canceling 2 maintenance request about it. Very unprofessional and unorganized and way too expensive for what the apartment really is and the lack of communication from management.

Negative experience: I've lived here almost a year; there were about 10 people 'finishing' up my apartment on the morning I was supposed to move in. They've never improved the landscaping so it looks trashy around my unit; abandoned cars seem to pile up in the parking lot. Maintenance requests take an unreasonable amount of time to be addressed because Meridian is probably too cheap to hire more employees. My electric bills have been sky-high because they haven't replaced an old blower unit, and I'm still waiting for them to address THAT. It's highly probable that they skip necessary inspections--my wife had a termite issue she tried to resolve a week ago and has heard from NO ONE. Contacting Meridian is a complete hassle; don't believe their 'mission statement'--Tara, the property management owner, is unprofessional, giving excuses when confronted, and flat-out ignores emails and/or takes her time getting back to you (if ever). The only good people working have left since I moved in--office help and maintenance workers included. Avoid living under Meridian at all costs--because it will cost you.

Negative experience: If you want to live in a Meridian property, prepare to be VERY handy and to take initiative for any issues or repairs you might have. I discovered a termite problem a week ago and have heard from NO ONE. My property has at least 14 units and 2 overflowing trashcans--an issue that could be EASILY resolved. They can't take care of the small stuff, so there's a red flag for you. Maintenance requests take an unacceptably long time to be addressed (I have 3 completely unaddressed requests from the last two months), and any actual started maintenance is often left unfinished until you put in another (or several) maintenance requests. Contacting Meridian is a joke --Tara, the owner of Meridian, is phony and unprofessional, having completely IGNORED and/or avoided emails and phone calls from me, and when I have actually spoken to her, has a penchant for excuses. I don't know what it is that she does all day, but it's not work. Bonus: there is a woman who has probably lived at the property (South Circle units) for quite some time, and she brings the collective energy way down with her abusive screaming at any hours of the day--at dogs, at her partner, at her grandchildren (who are carted back and forth in a car that will pull in and HONK LOUDLY as early as six in the morning). Of course, nothing is done about this, either. So if you like these kind of traits in a property/property management group, you will LOVE it here!

Negative experience: Unfortunately this HORRIBLY SLUMMY COMPANY took over my lease a couple months ago and they immediately raised the rent, dropped paying for sewer and water, and did nothing to improve the dumpy apartment for this increase. Also, our 22 year old AC doesn’t cool our top floor so they put in window units so now we have an insane power bill because we have central AND window units and we don’t even run the one room. They could care less how much it’s costing us. I cannot wait to move out! If you are looking to rent- I HIGHLY RECOMMEND YOU LOOK ELSEWHERE! THEIR MAINTENANCE MAN SHOVED A WRONG SIZE AIR FILTER IN OUR VENT AND LEFT IT. A WOMAN NAMED VICTORIA NEVER RETURNS CALLS AND THEY ARE HORRIBLE ALL AROUND! BEWARE!!!

Negative experience: I live in the edge of noisette Creek apartments, managed by meridian residential group. They suck. Flat out. They don't answer the phone, never reach back out, have added charges to my lease randomly without explanation or within the terms of the lease. The maintenance are always understaffed, and consequentially always behind or late with repairs. I once had to wait 3 hours for a RESPONSE to 5+ phone calls, multiple emergency requests through their online portal, and a few emails concerning FLOODING from a backed up septic tank pushing water into my tub, sink, and causing my toilet to overflow uncontrollably. I could keep going but hopefully you get the picture. Don't move anywhere residentially managed by meridian

Negative experience: Referred someone to get their house managed by Meridian even after my personal experience with them was not a great one in the end. The owner refuses to answer emails or follow up in a reasonable amount of time. The person I referred has to follow up multiple times to get simple responses regarding financial aspects of her rental. Highly embarrassed and regretful that I referred them. Completely unprofessional.

Fantastic experience: They got my house rented within two weeks for a excellent rate. They deal with 100% of everything with no hassle to me. Anytime I have a question they respond very fast. They are very nice and friendly. I definitely recommend them for any of your needs. If I could give them ten stars I would.

Fantastic experience: Victoria helped us find resolution for a fraud check that was cashed for $3400, she didn't have to ask to help and she did. Meridian is doing the right thing for their vendors.

Fantastic experience: Meridian Residential Group is the most knowledgeable, and most professional group of people I have had the pleasure to work with. They got more in rent on all of my properties than I thought possible. I get paid on time each month and they handle all interactions with the renters. I recommend Meridian to anyone looking for component and professional property management services.

Fantastic experience: Meridian Residential Group was so helpful finding a place for my family! I would highly recommend using this company!

Fantastic experience: Meridian residential group is professional and great customer service. I recommend them for all of your property management needs.

Fantastic experience: Great customer service.

Negative experience: I just got off the phone with someone at this company after several months of trying to contact them via phone, I had to use my wife’s phone in order to get somebody over there to pick up. I was calling a complaint about trying to get charges removed from early release from our lease on their property in Orangeburg, which I had never gotten a straight up or down decision from the property manager in Orangeburg. Instead they appear to be simply ignoring me because after leaving several messages trying to get contact and confirmation about why the charges were standing, after not replying to my inquiries via phone, I had to use my wife’s phone to get somebody over there to pick up. This is absolutely ridiculous. And when someone finally responded to me all they did was hide behind their contract language, they showed no concern for the fact that they’re allowing us to stay in an apartment with mold, for which they claim to of had an environmental regulator check out and say it was safe, and that had had a negative impact on the health of my Entire family (including my pregnant wife and two young children). When I finally spoke to someone they simply showed no compassion or willingness to meet me halfway in any discussion. Their policy apparently is to play judge, make a decision, not inform you of it, and turn you over to collection agency. This is not even to mention that, since I’m now in a new house, their rent for a two bedroom apartment is staggeringly hig this is not even to mention that, since I’m now in a new house, their rent for a two bedroom apartment is staggeringly high. My current mortgage is less than the rent I paid for the apartment I lived in Orangeburg and the house itself is 3 to 4 times the size. This place is a rip off I don’t know about their other properties but the maintenance staff at their orangeburg facilities were rude, very uncommunicative, And randomly showed up without notice. Don’t waste your time on this place. Let me add this, your director told me that an environmental specialist determined it was safe for us to live in an apt. with mold. My wife, was home 98% of the time remembers someone came by, then left saying they'd come back and never did. Rather than speak to me when I reached out in a letter, that I mailed, after contacting by phone and being told to do so, I was ignored. I found out I was ignored when a collection agency called me to collect. After hearing from the collections people I proceeded to call the Meridian Residential Properties number and left message after message with no response over several weeks. Finally, I called from my wife's phone and someone picked up. They had been IGNORING my calls, intentionally ducking me. Rather than handle the matter or talk to me they evaded me and turned me over to collections. I never ever want to deal with these people again considering that level of disrespect their upper management showed me.

Negative experience: One of Meridian Residentials properties,The Lively At Carolina Forest is run by a bunch of professional con artists and thieves. I should have read the apartment reviews before applying but I liked the area and it was nice so I decided to give it a try. I came in and applied for one of the units and was charged a $60 application fee and a $150 administration fee. Like any other apartment I have ever looked at or applied to I assumed that the application fee was exactly for that- the application, and the administration fee was for paperwork involved if you were approved for the apartment. Nope, not at Lively at Carolina Forest. The ignorant girls who work up in the front inform me that even if you application is denied that you don't get a refund for the administration fees! These are con artists. The implication in charging an application fee is just that- for the application and this is the same for all apartments. I told the ignorant girl that I understood I wouldn't get a refund for the application fee but I wanted my admin fee back. They can't just collect $210 from a customer and run an online application, deny them electronically and keep $210 for nothing! The Lively at Carolina Forest is apparently managed by a disgusting construction company who apparently just likes to collect fees instead of rent. But they will NOT do this in my community. I will make sure that every consumer knows what a terrible company this is and what ignorant people work for them. I would like to join any other consumer who has experienced something similar with this company, which by the looks of their reviews online is a lot. I would like to take Meridian Residential Group down for this type of consumer deception and fraud!

Negative experience: Terrible. All of their complexes are terrible. If you have an issue do not bother calling to address it. Their complexes are absolute trash.