Gallagher & Lindsey Property Management Inc

Negative experience: Very unprofessional team with disgusting services, nerve trust these guys.

Negative experience: They represent a client at 417 Kitty Hawk where a family of 5 people were murdered. They did not disclose this prior to viewing the house. I feel terrible stepping into a place like that. This company lacks all forms of moral and ethical substance. May that family rest in peace.

Negative experience: Avoid properties managed by this company at all costs. Constantly skipping on maintenance and repairs. They will always try to do the bare minimum to save a buck.

Negative experience: Have tried working with this company regarding one of their tenants and they have never been helpful. If you are considering using them as a property management company, don't.

Negative experience: Oh lord save me from Gallagher & Lindsey Property Management folks A small leak under our toilet (commode) took nearly 48 hours to be addressed, even after calling their “emergency” line. During that time, we chose to use public restrooms at Safeway for two days due to the ongoing leak. When maintenance finally arrived, the issue was resolved quickly, but two months later we were billed $750—an excessive charge for a basic repair. We were also charged for damages to the lower unit, even though the delay was due to their lack of timely response. Even minor services like unclogging a toilet cost around $100. Additionally, the office staff are unprofessional, difficult to reach, and rarely answer calls. Communication is very poor. Overall, this company shows a lack of responsibility, poor customer service, and unreasonable pricing. I would not recommend leasing through them.

Fantastic experience: My wife and I were very impressed with the expertise and knowledge of the staff of Gallagher & Lindsey Property Management. They seem to be the people you’ll want to work with if you’re looking to rent an apartment or house in Oakland or Alameda. What impressed me the most was that they were more interested in assisting us in finding the “ right home” rather than making a fast deal. These are folks who have been in business for decades and they value the reputation they’ve developed!

Negative experience: No surprise by other reviews, but they are truly awful, rude, and non responsive. I’ve tried calling several times to get things fixed or dealt with in our apartment by calling and emailing, and they have never responded! If you can rent with a landlord that cares even 50%, avoid their buildings.

Negative experience: Terrible management company. Do not rent from them. Nasty responses and they don't care about tenants.

Negative experience: Be very careful when you move out of these apartments make sure inspections are done in your presence, or you may lose your security deposit.

Fantastic experience: I rented a studio for more than 3 years. It was a reasonable rate, and their team kept the building tidy. I asked to fix the stove once, and the service was performed the next day. I got a new job offer and left last October. They were very flexible in adjusting to my needs, in particular, it was kind to extend my stay for two weeks. No hidden fees. Thanks!

Fantastic experience: Great customer service.

Fantastic experience: Been living in their property for almost 2 years, they have good customer services and been available anytime maintenance required.

Fantastic experience: Great!

Fantastic experience: Had a great experience with this property management. Very professional staff.

Fantastic experience: From the moment I reached out to GLPM team, they were incredibly professional, attentive and dedicated to meeting me and my friends’ needs. I can’t thank them enough for their exceptional services in helping me and my friends in finding home.

Fantastic experience: I have a very good experience with this property management. my contract and move in Process done fast and apartment is very affordable. Many thanks for the whole team specifically from Melanie, She is a very good women and kind with excellent behavior.

Fantastic experience: Excellent customer service,responsive and respectful

Fantastic experience: Gallagher and Lindsey Property Management has been exceptional in assisting us in finding homes for our friends and families... They have continuously shown kindness and dedication in accommodating those new to America without a stable income sources. Their efforts have truly made a difference in helping those in need of housing... I know the GLPM team since 2016 and all they did for me and for my friends are appreciated.

Fantastic experience: If you're in the market to rent a property in Alameda, look no further than Gallagher & Lindsey Property Management. Unlike many other agencies, they operate with complete transparency and integrity, with no hidden fees or deceptive practices. One of the most frustrating aspects of searching for a rental property is encountering agencies that push you to apply for properties that aren't even available, just to pocket application fees. Gallagher & Lindsey breaks this mold entirely. They're upfront about property availability and don't waste your time or money on fruitless applications. It's refreshing to deal with a company that values honesty and fairness above all else. The customer service at Gallagher & Lindsey is truly exceptional. The staff are incredibly friendly, genuine, and always willing to go the extra mile to assist tenants. They prioritize the needs of their tenants, making the renting process as smooth and stress-free as possible. It's evident that they genuinely care about the well-being and satisfaction of those they serve, rather than solely focusing on the interests of property owners. I can't recommend Gallagher & Lindsey Property Management highly enough. If you're in search of a rental property and want to work with a company that values honesty, transparency, and outstanding customer service, look no further. Gallagher & Lindsey sets the standard for property management in Alameda.

Negative experience: Let’s just say I wish I had read the reviews before renting through this company.

Fantastic experience: The place that allowed me to provide safe and affordable place for my kids in Alameda. It is not new but I got more than what I paid for. Great maintenance response and very trustworthy. I let them come in to my unit even when I am not around.

Negative experience: Extremely rude and unprofessional agents working for this rental agency. There is zero oversight to their power trip behaviour. AVOID renting with them at all costs.

Negative experience: I live in a Gallagher property. No heat for 2 weeks and NOT ONE WORD from anyone from this place. They'll notice when I don't pay my rent. Don't rent from these people. They don't care about what happens. REPLY to the owner's remarks below: I called on the 11th of November. Someone did come that day and bring a small heater. I was aware that the unit would be replaced and he didn't know when. I called many times after the first week and NO ONE replied to me. The email of which you refer did not arrive in my email until November 28. ALL THAT I REQUESTED WAS COMMUNICATION IN REFERENCE AS TO WHEN THE HEAT WOULD BE FIXED. YOU CALLED ME TODAY....FINALLY. IT TOOK MESSAGES TO ALL SORTS OF PEOPLE IN YOUR COMPANY TO GET ANY RESPONSE. BE AS CONFUSED AS YOU WANT TO BE, BUT 17 DAYS WITH NO RESPONSE ISN'T WHAT MOST PEOPLE WOULD CALL TIMELY. I NEVER ASKED OR DEMANDED ANYTHING IN REGARD TO THE HEAT. I SIMPLY WANTED TO BE TOLD WHEN I MIGHT EXPECT A RESOLUTION. WHAT YOU WROTE BELOW IS NOTHING MORE THAN DAMAGE CONTROL.

Fantastic experience: G&L apartments seems to have significantly better options than Craigslist and G&L’s competitors. They have been responsive, within half to full day during normal business hours, friendly, and informative on the questions I had. I highly recommend finding a rental through them; I was able to find some pretty good deals that fit my criteria.

Negative experience: This is the worst property management company in the Bay Area. It is not worth the less expensive rent. Foul customer service. The homeowner was often on the property and making changes. Terrorized by a delinquent downstairs neighbor for years. Do NOT rent with these folks. It is worth the extra money to not deal with them.

Negative experience: We viewed two of their apartments this morning and we were absolutely stunned at how filthy they both were inside. It is very concerning that Gallagher & Lindsey would allow viewings while the units are in that condition. Also, it was tacky that they asked us to pull up our credit scores before allowing us to view the units.

Negative experience: Worse property management they changed there name mutiple times because they scam alot and also charge u like 1000s of dollar to do a 100 dollar job so they can pocket the extra money for themselves barely do there job as a property management company this is the wrost property management ever

Negative experience: Can i say zero unapologetically unprofessional rude no conscious 4 the living kind slumlords

Fantastic experience: The entire rental agency was very helpful in showing me available apartments. Their system of viewing apartments was great and made it easy for me to view multiple properties in one day! They answered all questions I had and after applying they got back to me right away to know that I was approved.

Negative experience: Very disappointed in their customer service or lack of...

Negative experience: I held back for 2+ years in the hopes that things would get better versus worse. My wife and I have had a terrible experience with this rental agency. While not entirely their fault, the way they handle complaints or trouble is abissmal to be nice. You're constantly in voice prompts when you call. You are 99% likely to never speak to a real person on your first attempt no matter what time of day or day of week. Expect delays in their response time for everything. When you ask any staff member for an update, you're met with "there's nothing I can do" phrases and no solution. I chose to write this in the hopes that the next group of tenants stand to recieve better treatment after the "lessons learned" phase this company clearly is in. Proceed with caution..

Fantastic experience: They’ve been helpful and trustworthy and I’ve enjoyed my apartment. Zero issues!

Positive experience: They need to work on managing their jobs properly.

Positive experience: The company was very accommodating when we were looking for a rental property. Mr. Snell was very helpful and took time to help our family find a place that met our needs and budget. Thank you very much Mr. Snell! The office staff, Barbara and Jannine, was also very helpful. Barbara helped with the process on the paperworks, and updated us on our application accordingly. Jannine was responsible for the initial and final inspection for the home, and was thorough. As far as the home maintenance, the maintenance department followed through promptly when informed and written request was made related to the problem. One thing we were not satisfied with the company was the return for the deposit upon terminating our lease. Our family didn’t agree with the amount they deducted and returned to us, and we had voiced our concern about it, but we never got a reply back. However, overall, our experience with Gallangher and Lindsey Property Mangement was a very postive one. We would use the company again as a property management if we needed to, and would also recommend them to family and friends.

Negative experience: All about the money and no customer service. If you need maintenance then youtube it and do it yourself because your lease will be up if you wait for them. The whole place is run by friends of friends and nobody knows what's goin on.

Positive experience: Gallagher and Lindsey have been great to work with. They have been responsive and I appreciate that they keep me informed of and in compliance with our city's ever changing ordinances.

Fantastic experience: Gallagher and Lindsey has been our property managers for four years. I've had quick responses when things need to be fixed and they even negotiated with our difficult HOA to fix our kitchen when we had a huge leak a couple years ago.

Negative experience: I know of it but never attended there and it's one block from the dollar store. Update O.K are you asking me to have lunch, dinner, summer outside cocktail at your eatery. Don't like lines when i'm hungry.

Fantastic experience: Friendly and helpful staff got me into an apartment very quickly. The process was clear and they were responsive to all of my questions and concerns. They seem to have lots of inventory of some great buildings in Alameda.

Negative experience: This agency is incredibly rude, they treat their tenants like worthless products to be bought and sold. They don't seem to understand how to use cell phone numbers to contact you, they prefer to send strongmen to your door. Intimidation tactics. People transfer you off calls without giving you a chance to respond and hang up on you all the time. When you call the answer is always "well that's not my department" and they are upset at you for asking (they yell at you) when that's the number it says to call. Renting from this agency had made it so that I have this constant dark cloud over my head because of the stress they add to my life. They are hostile, unprofessional, and I do not recommend. They also don't take e-payments of any kind. The only bright side are the repair crew themselves, who are very kind and professional. But every other department is truly terrible to deal with. Update: You can add inspection of property (outdoor shared areas) with no notice, followed by letters making unsupported claims taped to my door. If you don't put sprinklers in the shared yard, it is going to turn brown because this is an arid climate. That is not my fault, nor is it in my contract to water it.

Negative experience: I used to pay my rent fee to this real estate. However, I didn't know this apartment owner changed. I confused who do I have to pay for rent. E-mail don't response and no any notice. So, I called and check what happen. What they told me is the apartment is not under their management anymore. I feel like they never care about customers. By the way, it is really lucky to leave them.

Negative experience: Extremely racist. Do not rent from them. Unhappy management seeking to spread their unhappiness.

Positive experience: Gosh, I’ve had the complete opposite experience with G&L...going on 6 years in my building, moved across the hall (experience w/2 units) wonderful communication email & phone follow-ups within 48-72 hours from Melanie & team. Usually drop my rent off in slot, sometimes go in...smiles & pleasantries & hellos. Not having “click of the mouse extras” I work around it or having to utilize Comcast...could be worse, not the end of the world. Native, San Franciscan, worked downtown SF. Lived in Fremont when it was country 7O’s/80’s & later Danville. Would always drive by Alameda thumb my nose “who wants to go to Alameda?”...very special and magical. Thank you G&L it’s been a blessing to rent, cocoon, and find my groove again. My repairs are addressed in a timely manner, feel my rent is fair and wanted to balance some of the negative reviews with a positive. My best.

Fantastic experience: Lot of reasons

Negative experience: There is a level of customer service that is almost protocol at most rental agencies. I regretfully say ,that the customer service skills at the agency fall below any mark. The agent (Dave) seems like a nice man but not on top of things. Lady responsible for repairs for Gallagher ( Jeneen), has never returned my call or even David the agents call. I have had better luck speaking to the actual landlord. I can not understand why Gallagher was hired to manage the landlords tenant . Waste of money! This agency would benefit from a more qualified, personable, genuine, professional upper management and personnel.

Negative experience: We inquired about renting here. But before you could even see the unit, you need to fill out an application form which essentially means you give them all your information, not knowing whether you want the unit at all. I was already iffy about the unit I called about, and finding out how to view the unit just made me decide to skip it altogether.

Negative experience: Update: I was just told that GL doesn’t allow Common Networks in any of their buildings. So instead of getting to choose a local ISP with superior quality, you basically have no choice other than Comcast if you want decent speeds. Good call, GL. Changed rating from 2 stars to 1 star. Update 2: It turns out that Common is on many GL buildings, so they were actually lying to me because they didn’t want to have to deal with the issue. Review remains 1 star. Honest review time. This company runs poorly on several levels. -No automatic bill pay for rent -No online portal for communication, repair status updates, customer service, etc. -People who work at the office refuse to help resolve issues. They just ask you to leave a message on the repair line voicemail. (The latest is that I need the phone number of the building owner and they told me to leave a message on the repair line. Really? You can’t give me the phone number of the person who owns the building? I have to leave a message and they’ll get back to me in a week or two?). It’s 2018 and these people are making a killing with the rent prices here. They can afford to have an organized file management system, an automated system for documenting repairs, and a clear line of communication and customer support with tenants. Get it together.

Negative experience: Poorest service I've ever seen.

Negative experience: I used to live in one of their properties for almost 3 years. Some of their receptionists were always grumpy and not friendly. Not sure why they work there. When I left they deducted stuff from my deposits without providing explanations/receipts. I sent them emails and yet waiting for a REPLY!!! Dear Gallagher & Lindsey rentals, You cant just deduct items from deposits without providing explanations and receipts!

Negative experience: Poor customer relation. They just want to get rid of all works. Never been helped properly on the phone. Mad faces all the time. No kindness. No politeness. They seem not like to do the job. 3 people in the office. They only transfer to another when there is something to do.

Negative experience: Please beware... By far, Gallagher & Lindsey is the worst Slum Lords and Management company in the Bay Area! Melanie Snell (Repair Manager) does not know the meaning of customer service. Rude is an understatement. The property is falling apart and in need of pest control but all they care about is getting the rent and raising the rent. Looked around at a few of their other locations and they all look the same....Trashed. The way they manage property is sure to catch them a law suit!