Cheryl Smith Realty Inc

Fantastic experience: I recommend Cheryl Smith Realty! Another realtor was struggling to get the property shown and transferred over to Cheryl who immediately went to work getting the home sold. It was such a relief to have her working on things in Florida while I was in another state. She was diligent, helpful, and professional throughout the process. Very responsive to texts and always had an answer to any question I had! I appreciate her support and getting the place sold

Fantastic experience: We reside out of state and we found Cheryl to be extremely helpful and patient while we went through the process of probate. After a year+ we were able to sell my father's house in Palm Bay. She was very supportive, knowledgeable, was able to advise me and listen as it was such a process. Thank you, Cheryl!!

Fantastic experience: We tend to see mostly negative reviews online, which is why I feel it’s important to highlight exceptional experiences when they occur. As a PM myself, I understand the level of dedication required to provide consistent, high-quality service—and Cheryl Smith Realty truly excels in this regard. I have leased with them for almost three years and never encountered an issue. Maintenance requests were handled promptly, professionally, and with great care. The staff consistently demonstrated courtesy, reliability, and a genuine commitment to supporting their tenants. All documentation, communication, and community guidelines were clear and well-organized, making the entire leasing experience smooth and stress-free. I sincerely appreciate the way Cheryl Smith Realty went above and beyond to ensure a positive living experience and treated me as a valued tenant throughout my tenancy. I highly recommend their services for any rental, buying, or selling needs. They exemplify professionalism and excellent customer service. ♥

Fantastic experience: Cheryl and her team made a difficult out of state transaction so much easier. Extremely professional, courteous and helpful in every way. I highly recommend Cheryl.

Fantastic experience: My husband and I rented a house managed by Cheryl Smith Realty for 7 years until we bought our own home. In the 7 years we were there we never once had an issue that wasn’t dealt with promptly and thoroughly. Everyone in the office was always helpful and friendly. Thank you for all you have done!

Negative experience: Exceptionally rude and difficult person to work with. Do not recommend renting from a house she manages. Does not go out of her way to be kind. Her kind staff is her saving grace.

Fantastic experience: Cheryl Smith was the agent who helped us buy our 2 lots in NW Palm Bay in 1989. We were impressed with her knowledge and professionalism then, and took note on how she was building up her business profile over the years. She knows the market inside out! So, 35 years later, there was no doubt that she was the only agent who would help us sell our home! Cheryl and her staff were fabulous. They had us covered all the way through a difficult time. They knew what to expect and guided us through the process. Moving after 35 years isn't easy! Thank you all at Cheryl Smith Reality! Our home sold quickly.

Fantastic experience: Cheryl and her team did a great job i would definitely be using her again if i end up buying another house, She was very knowledgeable and a great negotiatorr. I would definitely recommend her to others

Fantastic experience: Very friendly and informative. Enjoyed the experience.

Fantastic experience: Cheryl was great through my whole process of selling my house. From time it was put on market to time it was sold was very fast. Had many offers. She knows her stuff and is very upfront and honest.If she suggest something and you choose not to listen, thats on you and the sale of your house. Very happy with her!

Negative experience: Very unprofessional, lacking communication, and unreachable according to time of schedule. Not recommended.

Fantastic experience: Very impressed with the friendly and professional staff here. Exceptionally knowledgeable and helpful. Lisa was great to work with. 5 stars and a huge thank you! A pleasure to do business with.

Fantastic experience: Great office staff,and very good Communication with a Knowledge of lot inventory In palm bay.will be listing my Properties at this office. Recomended!

Negative experience: Waiting for weeks for them just to review application. Just to read because they haven't even told me to pay the fee. There playing with families. People gotta move and they think is a joke and then you call to ask questions and they get super unprofessional and rude. Definitely not the place you want to trust and pay 2k a month. I even told them I'll pay for the whole year in front and there are still thinking about it for weeks don't understand. There application said immediate occupancy, its unreasonable.

Fantastic experience: I live in PA & Cherly helped me sell my home in FL. Her & her staff made the process as ease as possible for me and sold my house in 3 months with no problems. I highly recommend Cheryl Smith Realty.

Fantastic experience: Cheryl is absolutely awesome. Great company with great people. If your looking for a lot, then look here. A+

Negative experience: Edit: after my most recent experience, I would never use Cheryl Smith Realty again. As a former real estate agent, I was very disappointed with her behavior and actions, extremely unprofessional. Edit 2: One month after this sale fell through, I sold the lot (literally) for twice as much money as the contract Cheryl references below. The reason the conversation was unreasonable is because no matter what I said, she had an answer about how I was just being emotional, despite the facts I was presenting. As a former real estate professional for more than 2 decades, I stand by this review, and if I could give her 0 stars, I would. Everything about this transaction was unprofessional, and to be honest, extremely unethical, in my professional opinion. I worked with Cheryl Smith years ago when I was a title closer, and I use her now as my realtor for Palm Bay lots, I highly recommend her if you're buying/selling anything in the Palm Bay area.

Fantastic experience: Exent svc. Thanks lisa.

Positive experience: יחס טוב שרות אדיב

Fantastic experience: Very knowledgeable, professional, experienced vacant land broker. Highly recommended.

Negative experience: My husband and I just closed on a house listed through this office. The house was listed as well water but it turns out that it was city water and we found out when the water got shut off. We are now without water and can't do anything about it until the next business day. I'm also wondering what other surprises we might find that haven't been disclosed. I will never recommend this business for anything. EDIT:(this is my reply to the response) It was required by law that the septic be replaced don't try and twist it to make yourself look better. We had to call Palm Bay Septic ourselves to get an accurate timeline for that replacement because you weren't responding to our realtors inquiries and then when you finally did told us it would only be about a week and Palm Bay Septic was honest and let us know that it would be 6-8 weeks because of the permit processing. I'm being very fair in my review.

Fantastic experience: They were unbelievably friendly and caring. They listened to what I was in search of tried helping me look and print it out. Explained to me process of how it was working as far as rentals and such. And what each term was on a listing that I wasn't sure of.

Negative experience: Not professional act as if you cant afford it once they hear your voice.

Negative experience: Wanted more out of them

Fantastic experience: Cheryl is very helpful and knowledgeable.

Fantastic experience: Cheryl Smith Realty Inc, represented my mother in the sale of her house. Cheryl Smith is the best she know all the ins and out of Real Estate.!

Negative experience: I give Cheryl Lynn one star for shady dealings in general as well as being a dangerous person if you cross her, forced me out of my primary residence among other things, lies, signed her sister, former Mortgage Processor who was made homeless by her more than once..

Negative experience: After living in the rental house for over a year without them fixing the air conditioner that they knew was not working correctly it finally started to ruin things in the house. I sent pictures showing that some line was looking kind of funny saying that the maintenance man had told me to send a picture. No response. 11 days later we're dealing with a flood that has ruined a lot of my children's things. She's saying that the owners are refusing to pay for the air conditioning unit to be fixed and that it's not her problem. She's gone as far as to say she's going to call the police because I'm harassing her. I just want the air conditioner fixed. It's been over a year. The house is 86 degrees constantly. I can't even cook in the house because it gets too hot and I feel like I'm going to pass out. She picks on me knowing that I have a mental disorder. Refuses to answer texts that are important and have conveniently lost the work orders that I physically went up there to put in. Slumlord

Fantastic experience: Great Broker. Quick and Informed service in helping my parents sell their Port Malabar lots. Certainly has her finger on the pulse in that market. I would highly recommend her.

Fantastic experience: Cheryl Smith has a VERY dedicated staff that works hard to make sure her tenants are taken care of. When I informed Ms. Smith that my mother took ill and had to go to NY with my son on the fly, I was worried about a work order (which by the way was scheduled and prepared with NO PROBLEMS), Ms. Smith assured me that there would be nothing to worry about. I feel very relieved. :-)....... Cindy has always been cordial and diligent when I have been on the phone with her. I COMPLETELY ENDORSE Cheryl Smith Realty !! UPDATE: NEXT DAY - after re-reading the email from handyman, I just called the office again as per Handyman's instructions, and Dolores allowed me to explain my point of view, my concerns, and I asked her what I should do since I feel like things are getting misconstrued in the conversations I am passing back and forth. Without hesitation, Dolores was on top of the situation and handled it I love when a company steps up for the client/customer. No complaints here! Thank you Ms. Smith and company!! :-)

Fantastic experience: Lots of choices

Negative experience: I wouldn't recommend this realtor to anyone. They do't take care of the rental homes like they are supposed to, plus trying to get things fixed is like pulling teeth. I rented a home from them and was told the house would be ready for me to move in on the 1st of the month, only to find out that the previous tenant wasn't moving out till the 1st so the place never got cleaned I had to clean the house as well as they never even came in the house to inspect it with me when i went to move in. Then they had the nerves to charge me for damages to the house that were there and even listed on the paper they sent me to inspect the house with by myself. When I moved out I left the house in way better shape then it was when I moved in and they made up unreal charges just to steal my deposit. Shady company. Don't use. Unfortunately they don't allow adding so i can respond to your story so I'll add it here. How can you claim you have pictures when none were never taken before I moved in and after the previous tenant moved it. Since I moved in the day they moved out and I got the only keys to the house that day with pictures to prove with witnesses how filthy that house was and how we had to clean it while moving in. Nice try on the story though. And you were called many times with issues with that home, I got lip about it to.

Fantastic experience: Cheryl Smith is by far the most reliable, professional and courteous realtor that I have ever encountered. She is extremely knowledgeable and helpful. This is a long distance relocation for us. Cheryl made the home search easy and stress free! Cheryl Smith is the definition of excellence! She goes above and beyond her duties as a superb Realtor, guiding you through every step of the process and immediately handling any concerns or problems along the way. We are so very happy and grateful that Cheryl helped us turn the dream of moving to Florida into a reality!

Fantastic experience: Very friendly staff, very knowledgeable

Negative experience: Recently, I transitioned from one of Cheryl Smith's property. Prior to leaving the residence, I ensured the property was in good standings. A week after my departure, I received a call from the establishment complementing my efforts. During this call, I was informed I'd have to pay for the uncut hedges; however, the hedges wasn't cut prior to me signing the lease agreement. Needless to say, I was charged $ 168.00. Cheryl stated, "the charges were for minor home repairs". It seems as if they decided to charge me for the hedges anyway. Also, it's been almost two months and I still haven't received my security deposit. I truly encourage anyone looking for a quality realator to stay away from this establishment & their shady businesses practices.

Fantastic experience: Cheryl Smith Reality is the best real estate agency around! Cheryl her team work hard 7 days a week to ensure that their properties are being taken care of and that their clients are fully satisfied. If you own a rental property and you are looking for someone to manage it for you or if you are looking to purchase or rent a home, call Cheryl today!

Fantastic experience: A great office. Everybody was great and extremely helpful.

Fantastic experience: What an awesome woman!!

Negative experience: I had a great experience with this realtor all the way up until the time it came to get my security deposit back. The home was left clean and in good order. With the exception of a little touch up paint from normal wear and tear and a bifold door in the bathroom that kept falling off every time I turned around (which I should have had them come out and look at) that’s all I should have been charged for. I paid the rent all in advance and was a good tenant, and they are trying to say it took them 1107.00 to put the house back to what it was before I moved in. This is not true and I am being taken for my security deposit. I am very disappointed with this company. I have rented most of my life and have always received a full deposit back.

Fantastic experience: Spoke with a lady today very nice and helpfully about rentals. I will definitely be doing business here!!!

Negative experience: Cindy, the woman who answered the phone for me, was very rude. Gave me attitude after asking if a house was still on the market then proceeded to hang up on me.

Fantastic experience: I stumbled into Cheryl's office the other day and I'm glad I did. Cheryl could not have been more helpful or friendly to deal with. I'm looking forward to doing business with her in the future.

Fantastic experience: Excellent, dependable, trustworthy!