Real Property Management Dominion

Experiencia fantástica: Review from James Wheeler: Real Property Management has been pretty good to deal with. I'm currently in a three year lease in my dream home and so far it's gone pretty smoothly!

Experiencia negativa: **Not sure what happened but nobody is picking up or returning emails for the past week 8/23. My property is vacant and there have been no updates with property condition or relisting it. Going straight to voicemail.**

Experiencia fantástica: Heidee our resident coordinator is awesome. Quick response and always helpful. RPM has been great!

Experiencia fantástica: Very helpful and kind. Highly recommend

Experiencia fantástica: Wonderful as always. I called about a maintenance request that had been put in. I meant to call my local agent but accidentally called the wrong number and got a hold of Wileen! She ended up helping me and answered all my questions. She is very nice too! Thank you Wileen! You’re awesome!! ☺️

Experiencia fantástica: Heidee our housing property coordinator is the best. She is always helping us no matter the situation! We appreciate her very much! Thank you for all you do Heidee.

Experiencia fantástica: Good morning, my name is Elease. My husband Vincent & and I would like to take the opportunity to thank RPM for the exceptional work that you do. Your hard work has helped us to find a place in which we can spend years of comfort. We couldn’t be more grateful or excited about this opportunity. Ms. Mc Danner, my husband and I sincerely thank you for all of your care, laughter, and attention. You’re the BEST! ❤️

Experiencia fantástica: It is always such a comfort knowing that you have been treated fair and that you are in good hands when renting a property. You never know day to day what obstacles you may be dealing with and Real Property Management has been so awesome. In all the years with Real Property my property manager Auggie has been great to me and my family and helped us get through a couple rough times by communicating for us and helping us when we needed a little more time. Thanks so much for taking the time to go the extra mile. Me and my family are forever grateful.

Experiencia fantástica: Real Property Management had always been kind, polite, and professional with me when handling my concerns. I would definitely recommend them to anyone in the area.

Experiencia positiva: Wileen has been very helpful through this process.

Experiencia fantástica: Wileen handled everything perfectly! She was quick to get back to me and resolved the issue quickly

Experiencia positiva: Wileen is our property manager and she has been responsive!

Experiencia fantástica: Mike was very professional during todays visit! I also appreciate Jerry with RPM following up. My interactions with him have always been very pleasant and helpful.

Experiencia fantástica: Mike was very professional and courteous. He explained what he needed to do and he made sure that I was comfortable with him before entering the property.

Experiencia fantástica: Very professional, follow up done over the phone

Experiencia fantástica: Thanks for reaching out Gerry. Great service

Experiencia fantástica: So far so good! They are amazing with the accommodations , and the fast responses! I Appreciate them for getting the ball rolling so quickly for me as well! 10/10!

Experiencia fantástica: Attentive management, professional, and easy to make a rental payments.

Experiencia fantástica: Understood what I needed and gave me fast feedback.

Experiencia fantástica: Nice staff. Polite and explain very detail with my questions.

Experiencia fantástica: Gerry was amazing at handling my situation today. I was able to email him over some documents and he took care of it right away. Not only did he do that, but he also kept clear communication with me as well. He went above and beyond.

Experiencia fantástica: I've been a tenant for 2 years and I just renewed for an additional 3 years. Great company to deal with ! Highly recommend them !

Experiencia fantástica: There’s a slight lack of communication at times but overall great property management company willing to work through hard times with their tenants and has amazing compassion, great with helping to get things done in a timely manner. I’ve only worked directly with Auggie and she’s is great! Thank You RPM!!!!

Experiencia fantástica: Smooth process

Experiencia fantástica: I had a wonderful experience, especially all the help from Mc. Danner. Everything went smooth very helpful and thorough. Things went the way I was hoping and more. RPM leasing is the way to go. Thanks.

Experiencia fantástica: Great rental company would truly recommend anyone looking for a rental property to go and check them out first class service o promise you ask for mc Danner she the best in the business for sure

Experiencia fantástica: Mary was amazing, she listened to my needs and was very reachable. We were texting back and forth with very easy communication. Thank you for my gorgeous dishwasher! So exciting!

Experiencia fantástica: I had a water heater issue, but Mary was able to take care of it promptly. Even when there was a hiccup, she handled it flawlessly. I couldnt ask for a better response.

Experiencia positiva: My experience with this company, has been tarnished due to the handling of rent during the pandemic. I speak to members handling my property and it’s hasn’t been resolved since May 2021. I’m paying rent to my landlord and management someone isn’t doing something.

Experiencia fantástica: I LOVE RPM!!!

Experiencia fantástica: The team at RPM listens to my needs and we work as a team to get things done in a quick and professional manner. Mary is always there to help me out when I need to get projects done on the property. Thank you Mary and thank you RPM.

Experiencia fantástica: Mary and Libby at the Dominion office are pleasant to work with. They’re ready with answers or will get them in a timely fashion. Both strive to excel in customer service areas, and it shows.

Experiencia fantástica: I absolutely love working with Mary and Libby, they are amazing and tentative. Always very pleasant to speak with. They are the quickest ones to respond and are always helpful.

Experiencia fantástica: RPM Dominion is a very professional company having their customers best interest at heart. Mary often assists my family , she is always very knowledgeable and patient which I greatly appreciate.

Experiencia positiva: This was a very good property management company with a lot to offer. Mary was my property manager she was great and always got things done that I needed, she deserves a raise!

Experiencia fantástica: Mary has been extremely helpful and great to work with!

Experiencia fantástica: We have only been with RPM for a short time but so far they have been very professional. Mary is very quick to respond to any questions or concerns.

Experiencia positiva: Mary has been great at answering our questions and responding to any of our needs. We appreciate her.

Experiencia fantástica: I rented a house through RPM for over 5 years. The company was very professional and easy to communicate with. Mary Simbre in particular was always so helpful and returned emails, text, and calls very quickly or found out who could. If I ever rent another property I would definitely go back to RPM.

Experiencia fantástica: This company does such a great job with their tenants! From an online portal for access to the lease and the ability to make maintenance requests that are answered the same day. I would also like to shout out Mary, specifically because she has been who we’ve dealt with most and I am just so grateful to have a rental company with someone who’s is responsive, calls and texts to verify work was completed and has awesome customer service skills… I’m happy and I’m grateful! I am a renter who treats homes well and I’m glad to know that this company does the same!

Experiencia fantástica: I am blessed that your company is represented so awesomely well. Mary is the best. Kind, informative, patient, responsive, concerned and professional. She is a great representative. RPM is all the more blessed for having her. Please give Mary a raise? Sincerely, Mr. Donnell Charity

Experiencia fantástica: This is an excellent service! Recently my tenant had a concern about a kitchen cabinet and a loose front doorknob; And it was handled amazingly fast by the team at RPM Dominion. They were able to find a vendor to resolve these issues in no time. Fast alerting and great communication throughout the entire process. Kudos to Mary from the team also who has been an MVP through and through.

Experiencia negativa: Property manager Libby Does not do what she supposed to do you have plumbing issues and they will wait for over 24 hours for someone to come out I’ve been having problems with the air-conditioning and heating since I’ve been renting from them and this is when the temperature is 20 something degrees .They ignore your emails

Experiencia fantástica: Mary is an excellent Property Manager, she keeps me informed about the property and is very timely in working through any issues the tenant might have. She is courteous, professional and fair. I highly recommend her.

Experiencia fantástica: This company is very responsive when it comes to their properties they manage. I have been in my home with Minor things needed and they have always been in contact with me to give me ETA'S or let me know when a good day is for me to fix minor issues. Thanks Jay from RPM

Experiencia fantástica: Jay is great

Experiencia fantástica: Courteous, professional and excellent service. We’re very pleased Libby Powell who has been proactive and extremely helpful.

Experiencia fantástica: Len Marcelino did an amazing job managing our home and was very responsive and helpful!

Experiencia fantástica: Len was extremely helpful in working with me, the contractor, and the tenant, in getting this issue resolved.

Experiencia fantástica: Len, Libby and Mary are ones of the best ladies I know working hard there. Keep great work and treat our customers like you do ! Best wishes to all of you

Experiencia fantástica: We have done several jobs for Real Property Management Dominion. Len, Libby, and Mary have all been amazing to work with. They are extremely organized and responsive. It is a pleasure working with them.

Experiencia positiva: My assigned property manager, Len, has been responsive to my requests, thus the 4-star rating. My recommendation for improving RPM's property management services include: 1) When a tenant eviction is in process, RPM should initiate status updates to the owner, regularly, as a matter of procedure, rather than the owner initiating email/phone call status updates. 2) When an owner declines a preventative maintenance service and it is documented in an email, RPM should ensure the owner is not charged for the service, resulting in a reduction to the owner's monthly disbursement; note that RPM will refund the erroneous charge, but it should not have occurred in the first place.

Experiencia fantástica: Len is always quick to respond to any concerns with my property.

Experiencia fantástica: I enjoy working with the staff at Real Property. One of the things that is most important to our business is communication. I have been working with Len and she is so professional and responds quickly to calls and emails. Great Job! Thanks for everything Real Property!

Experiencia fantástica: Great fast service!! Len and Libby are great to work with.

Experiencia fantástica: When there is any issue I get call almost immediately, Len os a great assess to this company, She a very please and great customer service provider.

Experiencia fantástica: Len and Libby have been amazing managers since I moved into their property. Truly a breeze renting from them

Experiencia fantástica: Working with RPM is always a pleasure. They are always prompt and help you with your property matters. Len is awesome she is very professional, knows her job very well and keeps the owner update. I would highly recommend RPM. Len you are the best, keep up the good work.

Experiencia fantástica: Len has done a tremendous job working with us to ensure any repairs get done in a timely manner. He is extremely attentive and kind!

Experiencia fantástica: very nice people and they made the moving process very easy and convenient!

Experiencia fantástica: I have been living in my current home for 5 years and just renewed for another 2 years. Always responsive, always fair, and always kind. Any issues that arise that I am unable to fix myself, they always have someone at the home to rectify it. Len has been nothing but top notch in communication and following up. Highly recommend.

Experiencia fantástica: RPMHR have an amazing team of professionals! They always respond to emails and messages very quickly! I would recommend them to anyone looking for a property management company. Just recently one of their inspectors (Tom) was at our house to assist with having the water turned on at the property. Tom worked tirelessly with the water company and determined why the water meter would run once it was turned on at the street. He went through the entire house looking for the leak and found that our old hot water isolation valve for the washing machine was leaking by! Without his hard work and effort it would not have been found so quickly. He was great! I highly recommend working with this company.

Experiencia fantástica: Very professional property managers, great service, easy to get ahold of and communicate with. Highly recommended.

Experiencia fantástica: Working with RPM have helped me rest easy in many ways while utilizing them as my property manager. Katrina is an exceptional specialist in communicating and by far have helped me continue to manage my property no matter how far I have traveled around the country. Thank you for the excellent service!

Experiencia fantástica: These guys rock!!

Experiencia fantástica: Great company. Love these guys.

Experiencia fantástica: Sponsoring lunch was very generous but the time and knowledge shared is five star! Extremely thorough with tips on walking properties. Had a great time learning from an expert in the industry. Thanks again!

Experiencia fantástica: Thanks!

Experiencia fantástica: Awesome company. Love them soooooooo much!!!!!!!

Experiencia fantástica: Thanks for helping with lunch on our tour today. Love you guys!

Experiencia fantástica: Thanks a lot for treating us. Very much looking to working with you!

Experiencia fantástica: Bus tour was awesome! Thanks for the grub...you guys rock!!

Experiencia fantástica: Thank you for sponsoring the lunch at Dockside today for Scott’s Master Investor Academy Bus Tour! The food, atmosphere and conversations were excellent!

Experiencia fantástica: Great location, food and service!

Experiencia fantástica: Thanks for the delicious lunch. It was wonderful on this beautiful day@

Experiencia fantástica: Thanks for lunch it was great!!!

Experiencia fantástica: Thanx for lunch looking forward to using your services!!!

Experiencia fantástica: Thanks so much, you guys are the best!

Experiencia fantástica: Thanks for the food you guys rock, Scott is doing a great job

Experiencia fantástica: Cris Bell and team are closers and get it down. Very thorough, detailed oriented, and always professional.

Experiencia fantástica: These guys are the best!!!