Autumn Yuan - RE/MAX Premier Properties

Experiencia negativa: I am extremely disappointed by my experience with this realtor and feel compelled to warn others about the lack of professionalism and disregard for client privacy I encountered. During our interaction, I was asked to provide sensitive personal identification information via text message. Given the risks of identity theft, fraud, and data breaches, I politely explained that I was not comfortable sending such information through an unsecured text conversation with someone I had never met. Rather than addressing my concerns professionally, offering a secure alternative, explaining how my information would be protected, or inviting me to provide the information in person at her office, my concerns were dismissed and communication effectively ceased. No attempt was made to find a reasonable solution or continue the transaction in a professional manner. What I found most troubling was that a legitimate privacy concern was treated as an obstacle rather than a reasonable request for security. Any professional handling confidential information should understand the importance of protecting client data and maintaining open, respectful communication. Trust and professionalism are fundamental in real estate transactions. Unfortunately, my experience reflected neither. I was left feeling ignored, disrespected, and concerned about the expectations surrounding the handling of sensitive personal information. Based on this experience, I cannot recommend working with this realtor and would encourage others to carefully consider how their private information may be requested and handled.

Experiencia fantástica: Autumn did an outstanding job helping us sell our property under very difficult circumstances. We were dealing with a challenging HOA situation. One of the residents was on the HOA, and the HOA was not responsible or cooperative. On top of that, the reserve fund was extremely low, and although the interior of the property could be improved, the HOA-controlled areas were in very poor condition. This made it especially hard for buyers to secure financing. Despite all of these obstacles, Autumn worked continuously and relentlessly to market and sell our property. She was incredibly hardworking, proactive, and solution-oriented. She did not just wait for things to happen; she actively thought through problems, explored possible solutions, and discussed every step with us in a warm, thoughtful, and supportive way. After a long period of persistent effort, we were finally able to sell the property at a good price. We truly appreciate how much Autumn cared about us as clients. She always looked at things from our perspective, protected our interests, and made us feel that she was genuinely fighting for the best possible outcome for us. We are very grateful for her dedication and would strongly recommend Autumn to anyone looking for a realtor who is professional, persistent, caring, and truly committed to her clients.

Experiencia fantástica: Autumn did it again - she is the best real estate agent that my university colleagues/friends and I have used in the past decade! She just helped me purchase a nice condo in Monterey Park, to my great satisfaction! She and her team have been extremely professional and very patient in the process, as I have high standards for what I want for an investment home and have a certain price in my mind, so it was not easy to find the right kind of home. We went to dozens of houses/condos/town homes and made multiple offers. She was always positive and enthusiastic, even when we ran into obstacles and difficulties. She was very resourceful and provided much needed advice and support! I will continue to rely on her for renting the condo out and for future real estate transactions!

Experiencia fantástica: We are so grateful to have had Autumn as our agent! She was so patient and tireless. We looked at so many houses together, and she never once made us feel like we were being difficult. They took the time to walk us through every single home with the same enthusiasm as the first one, truly putting our satisfaction above everything else. She was incredibly hardworking and pay attention to every detail. It was clear from day one that they weren't just trying to make a sale—they genuinely cared about our family and our future. She went above and beyond by offering so much extra support and advice throughout the entire journey. His professionalism and dedication made a stressful process feel smooth and easy. We couldn't have asked for a better agent!

Experiencia fantástica: Autumn is absolutely the best! She is very detail oriented every step of the way during the buying process and helped me with every concern that I had. She offers a one stop shop service where she would provide me with assistance from the beginning to the end of the buying process. She was very involved and helpful in the repair process as well where she made sure the correct repairs were done and that I was able to move into my new home comfortably. Definitely would recommend her!

Experiencia fantástica: Autumn is a very, very patient, responsive, and knowledgeable professional real estate agent. This is not the first time she has bought and sold a house for me. She and her excellent team once again helped me sell and buy a very satisfactory house. During this period, she and her team solved the difficulties and problems of all sizes with astonishing speed and patience. She never hesitated to help others, and I am very happy to recommend her to my family and friends!

Experiencia fantástica: Very good experience, we got a now house for family. Agent been patient and good attitude help my parents a lot even tiny stuff

Experiencia fantástica: I want everybody to know, that I just sold my rental property, in a short time for a very good price. This was made possible because I had a kind, hardworking, capable Real Estate Agent. Her name is Autumn Yuan working with RE/MAX Premier Properties in Arcadia, Ca Since I am getting up in age, it was difficult to look after that rental, being so many miles away from my home. But I was very lucky that I found a real estate agent who is smart, tirelessly works to help her Clients. Takes time to answer all your questions, always returns your phone calls or txt messages. She went the extra mile to help me, due to the fact that I was undergoing chemotherapy, and my brain works slowly. Autumn Yuan is a top five Re/MAX Realtor in the country. Autumn saved me many long trips, took care of things that normally the seller does. She has a good heart, and did all she could to make things easier for me. Autumn knows the business, the market, the best handymen who do a good job for a fair price. Above all this, she negotiated a very good price, and we closed Escrow fast. So, if you want to sell or buy a house in the San Gabriel Valley area, or vicinity, make sure you call Autumn Yuan at Premier Properties In Arcadia, Ca. She is the best!

Experiencia fantástica: "I recently sold my house with the help of a real estate agent Autumn Yuan who came highly recommended by a friend, and I couldn’t be more pleased with the experience. From the start, the agent was incredibly professional, handling all the details of the transaction with great care and attention. The team worked seamlessly together, ensuring that every aspect of the sale was managed efficiently. They were always available to answer questions and provided excellent guidance throughout the entire process. Their dedication and expertise made the sale smooth and stress-free. I highly recommend them to anyone looking for a trustworthy and capable real estate team!"

Experiencia fantástica: Autumn has helped me buy or sell houses quite a few times. She’s knowledgeable and very helpful.I’m always satisfied.

Experiencia fantástica: Autumn is an absolutely outstanding realtor. I cannot recommend Autumn and her team highly enough! From our very first conversation, Autumn demonstrated an exceptional level of knowledge and professionalism, always putting my advantage first. She was an absolute pleasure to work with throughout the entire process of buying my dream house. Autumn was incredibly resourceful, providing curated lists of vendors with insightful comments that saved me so much time and effort. As a first-time homeowner, I was particularly grateful for her remarkable patience. She took the time to meticulously walk me through every document, explaining complex contracts and reports in clear, easy-to-understand language. This level of detail and support made what could have been an overwhelming experience feel manageable and even exciting. The responsiveness of Autumn and her entire team was consistently impressive, and they provided unwavering support every step of the way. I will absolutely recommend Autumn to everyone I know who needs a real estate agent in California.

Experiencia fantástica: We feel incredibly lucky to have worked with Autumn Yuan—not just as our real estate agent, but as a trusted friend. She helped us through every step of buying and selling with professionalism, deep knowledge, and genuine care. But what truly sets her apart is the support she continued to provide long after the sale was complete. Even months after we purchased our home, Autumn remained just a call or text away. Whether we had questions about gardening, plumbing, or anything related to homeownership, she always responded quickly—and often went above and beyond by personally stopping by our house to take a look and offer advice. That kind of dedication is rare and something we deeply appreciate. Autumn doesn’t treat you like a transaction—she treats you like family. She’s thoughtful, kind, and truly invested in your happiness and success. We fully trust her and will absolutely continue working with her in the future. Thank you, Autumn, for being such an incredible part of our lives!

Experiencia fantástica: Working with Autumn was an exceptional experience from start to finish. She was incredibly knowledgeable about the entire home-buying process and the local area, which gave me great confidence at every step. What truly stood out was how responsive she was. She always addressed my questions promptly and thoroughly. When I had a specific question for the house and would like to ask listing agent, she immediately stepped in, negotiated on my behalf, and got the answers I needed without delay. Her professionalism, dedication, and attention to detail made the whole process smooth and stress-free. I highly recommend Autumn to anyone looking to buy a home.

Experiencia fantástica: Best agent in Los Angeles area. Very knowledgeable and responsible

Experiencia fantástica: We want to thank our agent Autumn for helping us to sell our house in a short time frame. She is very knowledgeable and friendly towards all our questions. We strongly recommend her for your future needs. Will give five stars ratings.

Experiencia fantástica: Autumn represented me as a buyer for an investment that we closed on today. I am so pleased with her performance. As a home owner and investor for more than 20 years, I honestly have not met any agent that works as hard and has such passion for her work as her. She has so much experience and is well connected to all vendors such as inspectors, plumbers, handyman, surveyors, ADU contractors, loan officer/broker etc. I asked her a for a referral for an inspection company and a handyman. She gave me a whole list. I did not expect that. She also referred me to many other vendors that will help with my investment journey. She really goes above and beyond everything she does. If you are looking to buy, sell or invest in real estate, Autumn is your agent. She is friendly, knowledgeable, and will give you a lot of value for her service. She also has a dedicated team to get the job done! Thank you Autumn for closing on this great deal! I look forward in working with you and your team again in a future.

Experiencia fantástica: Autumn is extremely patient and professional. This has been a learning process for me, and I have learned a lot from her. Every time you ask her a question, even a rookie one, she takes the time to explain in detail. She is also very responsive and has great communication skills. Thank you very much, Autumn, for your assistance and help. Highly recommend, and I look forward to doing business again!

Experiencia fantástica: I am always impressed by the vast knowledge that Autumn Yuan has. I have been working with Autumn for almost 8 years, she helped me to buy my investment property and also managed for me all along the years. She and her team are always responsive and professional. Whenever I have question or would like to seek help related to real estate, I always call her and she always has the answer. During the years that she managed my property, she is always considerable and whenever issue occurs, her team solve them quickly and keep my interest in a very fair way. I would certainly recommend her to my friends.

Experiencia fantástica: Autumn Yuan is a very professional realtor and at the same time she looks out for her clients. Answers questions patiently and carefully. She helped me sell my house very quickly and at a price I wanted. A great partner as well as a good friend!

Experiencia fantástica: Autumn was our family manager for our home we leased for about 2 years, she was always kind responded quickly to questions and available to help us solve any issues, she was a great agent and even more so a great person to work with. She gets 5 stars but if I could give her extra stars I would. Thank you Autumn

Experiencia fantástica: I would highly recommend Autumn. She is very experienced, patient, diligent and super easy to work with. She also has an amazing supporting team who are always responsive. Autumn's experience and her great sense of the real estate market helped me buy a home $5,000 less than what the seller asked for! Moreover, Autumn was very patient with me when I asked for many house visits. She never rushed me to make an offer or close a deal. Instead, she encouraged me to see more homes and be careful with the purchase decision. She and her team were always there for me even during holiday season. Last but not the least, Autumn covered everything for me during the whole process, from house searching and price negotiation to recommendations of loan officers, inspection companies, and repair handymen. The process was as smooth as I could ask for.

Experiencia fantástica: Before collaborating with Autumn in my home search, I had the privilege of knowing her for several years. She boasts an impeccable reputation, not only for her professional expertise but also for her exemplary personal character. I hold great respect for the reliability and resources she brings to the table, from which I have immensely benefited. Drawing on her extensive experience in the real estate field, Autumn provided a wealth of valuable suggestions tailored to my specific needs. Navigating the real estate landscape in the post-pandemic period, characterized by soaring home prices and high interest rates, proved to be a challenging endeavor. Despite these hurdles, Autumn's dedication and wealth of experience guided us through a process that spanned over six months, culminating in the successful completion of a deal. I am sincerely grateful for her unwavering patience and gracious attitude throughout the entire journey. Her commitment made a significant impact on the outcome, and I wholeheartedly appreciate her professionalism.

Experiencia fantástica: Autumn and her team are extremely helpful during the whole process of finding a home for us. We weren't so sure about the location, nor SFH, PUD or townhouse at the beginning, but Autumn uses her experience to guide us through it - no pushing, no impatience, just being helpful and share information and knowledge, besides taking us to all the properties we wanted to see. I'd recommend Autumn and her team to my friends and family, and of course I'll go with her should I have the needs again!

Experiencia fantástica: Autumn and her team were very helpful, knowledgeable and responsive as our listing agent. Her professionalism, expertise and excellent interpersonal skills work synergistically to make her a wonderful representative for anyone trying to purchase or sell a home. We will definitely work with her again in the future!

Experiencia fantástica: Autumn was incredibly competent and professional. She is obviously very empathetic, and outside of work, she has taken the time to get to know my family and I. She responded promptly to my calls and messages. Additionally, she was open and truthful throughout the entire process. She took great care to make sure that my family and I completed all the required papers and details. Purchasing a home is undoubtedly stressful, but Autumn has significantly reduced the pressure and obligations. She will 110% aid in your settlement in the greatest manner feasible and has a wealth of ideas for people she knows for handymen to other services. She is an absolute gem and a wonderful representative in the real estate industry.

Experiencia fantástica: If I could give Autumn 6 stars, I would. Autumn is an A+ real estate agent who I would recommend to anyone, especially those who feel hesitant or unsure about how to navigate this crazy market. She was extremely knowledgeable and responsive as my agent, her professionalism, expertise and excellent interpersonal skills work synergistically to make her a wonderful representative for anyone attempting to purchase a home. She truly knows the market and made great recommendations for me. She was very patient walking me through the process and answering all of my questions. She submitted my offer and negotiated with the listing agent to put me a head of other offers. After a couple very close bids and an offer was accepted, Autumn kept in contact with me up to and after closing day. This included helping me keep some furniture from the seller for free. She went out of her way to make sure my first home buying experience was successful and smooth. I'm so grateful that she was my realtor and that I got the opportunity to work with someone as great as her!

Experiencia fantástica: We recently had the pleasure of working with Autumn and Jim. From start to finish, their expertise, patience, and responsibility made our house-buying journey a truly remarkable experience. They impressed us with their comprehensive understanding of various construction methods and materials for foundations, roofs, etc., which proved invaluable when assessing the quality and potential of different properties. Their insights helped us make informed decisions and ensured that we found a home built to our standards. They also had an incredible understanding of the local areas. They provided us with detailed information about each neighborhood, including schools, amenities, transportation, and community dynamics. Their knowledge helped us narrow down our search and find the perfect location that met our lifestyle preferences. What truly sets Autumn and Jim apart is their unwavering patience and respect for our timeline. We decided to temporarily pause our house-hunting journey for personal reasons last year, and they were incredibly understanding and supportive throughout the process. When we were ready to resume our search, they picked up where we left off and continued to provide us with exceptional service. One aspect that truly amazed us was their accurate estimation of house prices. Every property we placed an offer on, including the one we eventually bought, was sold around their estimation. Their ability to accurately assess the market value of homes was nothing short of incredible. It gave us confidence that we were not overpaying for our dream home. We highly recommend Autumn and Jim. Their unparalleled knowledge, patience, accurate estimations, and utmost responsibility made our house-buying experience a smooth and enjoyable one!

Experiencia fantástica: Autumn is the best realtor I’ve ever worked with. She’s very knowledgeable, dedicated to her job, and a very pleasant lady to talk to. She’s always so nice to answer my tons of questions and giving me professional suggestions as well, no matter late night or weekend. I’m so impressed about her evaluation of the market and hard work and with her help I got my first preference house fast and smooth. She watches the process more closer than me that a lot of times she reminded me about what to expect next, I’m so thankful that I knew her and so glad that I got the house I loved.

Experiencia fantástica: After we worked with Autumn for over ten years, we decided to sell our home. The market was fluctuating a lot for the past couple months, and we were not in the states at the moment, so we were having many doubts on when & how to sell. But based on our past experience with Autumn, we knew we can rely on her. Autumn helped us reach out to repair and remodel contractors early on. When the market started to get better, Autumn's team acted fast on staging and listed our house within a week. She timed the market perfectly, getting us a lot more offers than we expected. She also had extensive experience and strong communication skill when it comes to negotiation. By making biddings and counter offers, Autumn eventually helped us to get a even better closing price, 100k+ higher than similar listings in our community. Thanks Autumn for your kindness and dedications over the past ten years. We can't thank you enough for all the help!

Experiencia fantástica: A friend recommended Autumn Yuan as realtor for our house purchase. We started to look for houses on 2/11, and we sent out offers on 2/17. In less than a week, Autumn Yuan and her team reasonably arranged more than 30 house showings with extremely high efficiency. Every day is almost full-loaded with about 8 to 10 houses. For the houses we are interested in, they try their best to make an appointment, and at the same time, they will remind some of the deficiencies of the houses in advance for reference. After the offer was given, they also do excellent follow-up work with the listing party and great on negotiations. Our offer got accepted at great price. She always thinking about our benefits. During the escrow period, she was very detail-oriented. From the house inspection, negotiation of request of repair to final verification of property. I was particularly impressed by the final walk through. The seller's introduction to the house's functions, Autumn meticulously recorded them one by one through notes and videos for our future review. All in all, this house buying experience left us a very good impression, which made it easy for us to buy the house we wanted in a foreign country in such a short period of time. Highly recommended!

Experiencia fantástica: After having worked with Autumn for multiple occasions I can't recommend her enough to anybody thinking of buying or selling. Her attitude is always very helpful and insightful and will undoubtedly be helpful to anyone working with her. Highly Recommend.

Experiencia fantástica: Super professional and patient! You alsmot can find she and her team 24 hours, 7 days a week to help you with any qiestopns relate to the property. She is super attentive that can cover all details that you even didn't notice. An extremely experienced agent that deserve my great appreciation! Of course, they also offered best services after deal close. If you wan to find a nice house in big Los Angeles, ask Autumn!

Experiencia fantástica: Autumn did an outstanding job helping us sell our property. She went above and beyond to help us do market analysis, coordinate repairs and remodeling, staging, and open house. Her vast knowledge of the market and real estate industry was extremely valuable for us to select offers and make the right decisions. Our property was sold well over the asking price in the end. As usual, her attention to detail and every step of the process is top-notch. Her entire team is also very professional and responsive. I would highly recommend Autumn for any real estate transactions.Autumn is a well seasoned and experienced agent. She knows the Greater LA market by heart. She is super caring with our home sale need and timeline, and very responsive with all the questions we had. She never drops the ball on anything! I would highly recommend Autumn for all real estate transactions within the area.

Experiencia fantástica: Autumn and her team were super professional during the process of us buying our first home in Los Angeles. She knows everything about buying a house in Los Angeles and will always tell me her honest opinion without pushing for the sale. During the offer and escrow process, Autumn showed her excellent negotiation skills which helped us land a better deal. I will for sure ask her again if I need a real estate agent in the future.

Experiencia fantástica: Autumn is great! As first-house buyer, we are excited but nervous too, she goes above and beyond for us, making the whole process silky smooth. Even after closing, she stayed late to make sure the house is cleaned. Very responsive and resourceful. Strongly recommend!

Experiencia fantástica: Autumn Yuan is a very professional agent. She always tries her best to help her clients get what they want, and she gives quick response to clients’ request when you need her to be present. She is an extremely experienced agent, if you want to buy or sell properties, she is absolutely the right person to contact with.

Experiencia fantástica: Autumn is the best realtor I have ever met. She is professional and patient. She always stands with us when we have questions or get involved into troubles. She provides all sorts of help even after we have closed the transaction. A truly friend in our life!

Experiencia fantástica: Very professional and friendly! We trust her absolutely and will have her help again in future! She always help to solve any problems. Includes find different loan bank and help garden service pool service almost everything we met!

Experiencia fantástica: Autumn is a very good realtor with full of experience. She is also very patient. It took me a year to purchase a house and she took me to many open houses. She would give me some advise regarding the advantage and disadvantage of the houses we looked. The most important thing is that she has a lot of resources that could help me before and after purchasing the house. I would definitely recommend her to be your realtor.

Experiencia fantástica: Thank you Autumn and her team so much for helping with my transaction. She made the process so simple and easy to understand, her advice and resources were truly valuable to me, I don't think I could have gotten this house without her. I would highly recommend her to anyone looking for a positive expert!

Experiencia fantástica: Ms. Yuan is the best real estate agency, she is professional; she is serious about her work; she has a very good character; she helped me buy my house; she helped me rent it; I have been working with her for several years; with her help, I never worry about it, she will always consider the customer's point of view, and she has solved all my problems for me. Such a good real estate agent can be trusted.

Experiencia fantástica: Autumn helped us to purchase an investment at Thousand oaks. She is Very professional, super nice and patient. The whole process of the deal went very smooth with her professional guide. She always answer the phone, reply to texts, or reply to emails promptly. I cannot thank her enough. We will definitely use her again

Experiencia fantástica: With the current market situation, it was hard to buy a home and has been a stressful experience. We were often outbid by other buyers. When we met Autumn, her professionalism and knowledge made us at ease to work with her and felt confident that we can rely on her finding our home. She was very responsive and proactive follow up on our questions. We followed her advice and was able purchased our dream home recently! During the escrow process, she has a list of reliable venders contacts from inspector, termite, roof, handyman and etc for us to contact and get quotes. It made the home purchase process much easier. Really appreciate her and highly recommended her!

Experiencia fantástica: Definitely the best agent I ever know about and work with. When I firstly got in touch with Autumn year and half ago, my house was occupied by tenants. She spent countless time and effort to help me with the evacuation without any compensation. After that she handled all the repair and staging to get the house ready for listing and we successfully sold the house within one month. I really had perfect experience working with Autumn. Her expertise, patience, sincerity and deligence impressed me. I will strongly recommend her without any doubt.

Experiencia fantástica: I have worked with 10+ real state agents in 4 states. All of them are good, but Autumn is the best of all. She is professional, agreeable and always energetic. Whenever I have concerns and questions, she will respond and help me find solutions. I just purchased a condo with her help and everything went smoothly. I would recommend Autumn to all my friends.

Experiencia fantástica: She is very good and patient, and helped to sell the house that she always wanted to sell. In the process of selling the house, she met many thorny problems, and she was very patient and quickly solved the problems. She is very professional, and I will continue to cooperate with her next time

Experiencia fantástica: The customer service was fantastic. Have helped us in many regards and have thought of everything. She have helped us avoided an environmental disaster on one property. She will answer anything questions regarding real estate to her best knowledge, and she will help you seek help in many other areas such as school environment and changing address. She is one of the best.

Experiencia fantástica: Very professional real estate agent, if you are going to buy a house, I believe you need a trustworthy professional.

Experiencia fantástica: Autumn is awesome! She is so nice and being super patient to help us looking for a property. With her detailed guidance, we got our dream house successfully and all the process went through very smooth. She is not only good at negotiating, problems solving, but also providing constructive suggestions in all respects of real estate. I highly recommend her as the best agent to all my friends. With her professionalism, buying a property is a pleasant process.

Experiencia fantástica: Autumn helped me purchased an investment property in Irvine. I’ve been working with a couple of agents for past experiences, she is the Top 1. Autumn guided me through the whole process of the deal. She showed me both Aliso Viejo and Irvine area. She is patient until I am ready to make offers. Since I am buying an investment home, she made a comparable list of ROI about the houses that I am interested in. Today’s market is super hot, but she is very experienced in how to make a strong offer, not by just bidding the price crazily. We got the perfect SFH by adding 25k. Also, She is very knowledgeable about old houses (which I think built in 1979 is old but she doesn’t think so >.<) and renovation. She’s got a list of contractors who do home inspection, plumbing, and repair that I can choose from. When in escrow, Autumn was there for all inspections, explained every detail and helped us avoid risks. The house was sold as is, but Autumn get us $500 repair credit from seller. Thanks for doing these extras for me. After closing escrow, Autumn listed the house for rent, and the house was rented out in 4 days, and $400/mo above the market price. That sounds crazy but it’s true. She got 9 applications and helped me pick the best qualified tenants. I am a happy landlord now. She is the one that I can trust and I am defenitly would like to recommend her to my friends.

Experiencia fantástica: We have known Autumn for more than 7 years since we bought the house with her. Because we were rarely live in that house, Autumn helped us to take care of it as our friend and the house was maintained very well as new one when we prepared to sell it. During the past two years we received several offers but we were not satisfied with the prices. She was very patient and never pushed us to accept it. Until this year the price increased we decided to sell it. The whole process of sale went very smoothly. She gave us many useful advices such as repairing, staging, listing price and how to reply those offers. The team of Autumn are very professional and responsible. We are very happy to recommend her team to other home buyers or sellers.

Experiencia fantástica: Two of our friends recommended Autumn to us as they had used Autumn as their buyer agent and blown away by her professionalism and personality. We experienced the same top-tier service from Autumn as she deeply understands the ins-and-outs of local markets and process to buy a house. She is very knowledgeable and we also turned to her for any questions about house-buying and other house related services like cleaning and house repair. Autumn and her team are very responsive as well as they answer our questions even during weekends and nights. During our house inspection, she literally stepped on every tile of the bathrooms and found a loose tile that the house inspector didn't spot, and she found a few hard-to-spot tile cracks that had escaped the house inspector and our eyes. Autumn is also an expert of negotiation. She collected information from many connections that she built up through her years in the industry, and we were able to use these valuable intel to buy our house with a very reasonable price. Even after the house closes, Autumn is still responsive and answers our questions like before. We are very happy with Autumn's service and will recommend her team to other home buyers.

Experiencia fantástica: Autumn represented me to buy our dream home and she was also representing the seller. She did a great job and went above and beyond to get the transaction closed. Over the last 5 years, I did engage with few real estate agents and I was able to see the difference. Autumn was very responsive, always available and provided the proper guidance on what it takes to close the deal. The property I purchased had a tenant who was not cooperating because of Covid and Autumn was working around the clock to make the seller, buyer and tenant comfortable. Ultimately, she was able to even help the tenant move to another rental property to clear all the hurdles and close the sale. I highly recommend her as both seller’s and buyer’s agent.

Experiencia fantástica: We bought a townhouse with help from Autumn recently. She represented us as a buyer agent. The overall experience is excellent and we highly recommend her. - She is very professional and has extensive knowledge and experience in real estate. Additionally, she can explain the jargon in a way that is easy to understand. - She has a good understanding of different areas and can provide pros and cons of the location of the house. She is also very good at estimating the market price of different properties and can provide her clients' tools to get ROI for investment properties. - She always provides advice when we need support or suggestions, and provides as much help as possible to help us out. She provided contractors’ information to us to estimate the repairing cost of the roof and the remodeling cost of the kitchen and used these numbers to negotiate the purchase price. - She has excellent negotiation skills. She helped us to communicate with escrow, loan officer, seller/seller agent, and HOA. She helped to sort multiple things out by working with these parties. - She is good at follow through the things. The property we bought have no open house schedule when we asked, but she kept following up with the seller agent, and a couple of weeks later, we were able to see it. It was a surprise to us since we have pretty much given up that one.

Experiencia fantástica: We bought our home with Autumn Yuan in 2015. After that, we kept in touch frequently with Autumn just like a good friend. When we wished to sell this house in 2020 because we are out of country, we thought it would be a hassle. However, the whole process went very smoothly: Autumn handled all preparations such as cleaning, painting, repairing, staging, and even selling and cleaning up all our furniture and personal belongings before escrow closed. During this period, Autumn patiently and professionally answered any questions, anticipated possible problems, and give us a lot of good advice. I have to say, Autumn also has a very strong team that can solve problems very quickly. Even after the house was sold, they followed up regarding related matters such as stopping the home insurance, depositing refund check, stopping the automatic HOA payment, and following up with community fob refund. I really am blessed to have such a good friend and agent.

Experiencia fantástica: I am glad I found Autumn as my agent. Here are the reasons you should definitely find her. (1) You can always find her when you need advises. Through all kind of communicate, such as phone call, email, text. She will answer right away. If she is busy, she will return to you shortly. The most important thing, she will never leave you with no response. This is the supreme quality of an agent. (2) She is very knowledgeable. I am a first-time buyer so there’s a lot of thing I don’t know about. However, she will tell you everything even if you didn’t ask. For example, her perception of the value of the house. How to compare housing and every detail of each house to her perceptive. Not only just find you houses within your need but also a potential investment plan with it. Never hurt with more information. (3) She will find time to best meet your schedule. Every time I want to schedule a tour, she never let me down even once. Planning the route to best efficient your time. And she also willing to drive a long time just to show you 2 or 3 houses. This is very appreciated. (4) Emotional stable. This is a high quality of a person. Who doesn’t want to work with a person with high emotional intelligence? She will always respond to you with calm and professional tone that you can trust. (5) She will protect your right. You can always trust her and she will find you the best out of it. For example, she was trying to get me the best result from the repairing. There are some flaws when we did our inspection and we didn’t get the best repairing service from the seller side. She will always by your side and seek the best result for you. And also provide you suggestions for you to choose. This gives you the confidence that you know it will be resulted. So why not have her as your agent?

Experiencia fantástica: It's my luck to find Autum Yuan as my selling agent. Autum is very knowledgeable, down to the earth. She provides very detail helps from remodel, staging through final closing. Finally, she sells our house in less than one month, higher than our target price! She is very busy since she manages many clients. At first, I was hesitated if she can handle my case with enough patient. Once she accepted my case, she put all her energy into it. She has assistants working at day and night shift, which help us a lot to discuss during the evening or night. I am very happy with her service and hope we can use her service next time. I think the best way to appreciate her work is referring her more people who need a real helpful and realizable agent for their house selling or buying. Yes Autum is the best one you can choose!