Empire Property Management

Experiencia fantástica: Very good people , great communication & fast. Had a great first time experience with them while searching for my apartment! Recommend if you are in Bronx area.

Experiencia fantástica: Great experience. They were very helpful in my apartment search! Good communication between the brokers, landlord and myself .

Experiencia fantástica: Omar was really helpful, it is my first time getting my own apartment and he made the process really easy

Experiencia fantástica: I had a great experience working with Omar. He was professional, knowledgeable, and always available to answer my questions. I highly recommend Omar to anyone looking for a reliable and dedicated broker.

Experiencia negativa: Bad services with extra charging I will never rent from them I don’t recommend it to anyone

Experiencia fantástica: I had a great experience from beginning to end. The staff are very knowledgeable and helpful, and do everything in their power to ensure a smooth transition. I would recommend Empower Property Management for all of your rentals and property needs. Thank you guys!

Experiencia negativa: I’m currently looking for my own place & came across this property management. As there were some bad reviews, many of the good reviews kept me motivated to just give them a try. That’s where I went wrong. I went to their offices on Monday 3/2/26 and they told me about a studio that I can view and would text me the address. We made the time to view for Wednesday 3/4/26 at 12pm. A day later still no response so I called them again and they said they would text me the address 3/3/26. STILL NO ADDRESS. Omar gave me his personal number and I called myself the day of I was supposed to be “viewing” this studio 3/4/26. He then proceeded to tell me that the landlord never confirmed the address which is why they didn’t text me and he also FORGOT about keeping me updated. It really just seemed like they were giving me the run around & the miscommunication became frustrating. He then proceeded to tell me that the landlord isn’t available until after 5pm so 6:30pm would be the best time for me to view. ANOTHER RED FLAG. Why would you confirm 12pm if you didn’t know what the landlords scheduling was like prior? Why would I view an apartment when the sun is down? It overall was not a good experience.

Experiencia fantástica: 5 stars!! This management team is extremely helpful, attentive, and professional. The staff provides amazing customer service and truly cares about their customers. Every question I had was answered thoroughly and I felt supported throughout the process. I Highly recommend this place if you’re looking for your next apartment.

Experiencia fantástica: Very patient

Experiencia fantástica: Omar did what he could to help my mother and I

Experiencia fantástica: Great service

Experiencia fantástica: Omar did his best helping my mother and I

Experiencia fantástica: The best I have worked with.

Experiencia positiva: My mom get the apartment from empire realty We are very happy very good service or family satisfaction with their service

Experiencia fantástica: They are an excellent real estate company and helped me find a great tenant quickly. I truly appreciate their service and highly recommend them to anyone looking for reliable help.

Experiencia fantástica: Good services

Experiencia fantástica: very professional people are work there no scam they are for real they get me my apartment very smart No over charge I'm happy with their service you should try

Experiencia positiva: My experience amazing ppl from the office to landlord I am please their service Mr Sam and Mr Omar thank you

Experiencia fantástica: One of the best place for all the Realstate, even if you are looking for sale/ buy or either looking for any rental..!! I am highly Recommended Keep it up!!

Experiencia fantástica: Very good service, highly recommended, grateful for the speed and responsibility

Experiencia fantástica: This is the best place I could refer someone to,they respect customers and they don’t take long. Thank you Omar for your help

Experiencia fantástica: Its a great company and great team very responsible, good job!! and serious people they helped me with get my apartment the 2 guys omar and sam thanks so much

Experiencia fantástica: Très bonne empire. Nous avions apprécié de travailler avec eux

Experiencia fantástica: The reality helped me a lot with everything! I can enjoy the holidays.

Experiencia fantástica: Amazing!! Amazing!!! If you are looking for an apartment don't walk, run!! I'm so excited I just moved into My new apartment I'm so Grateful, Thank you guys so much for the best apartment search experience ever.

Experiencia fantástica: They helped me get my apartment quickly was super easy to work with them especially Sam very professional & i knew i could trust him with getting things in order quickly would highly recommend Omar & Sam

Experiencia fantástica: Very friendly

Experiencia fantástica: Muy buena atención y te ayudan a encontrar apartamento y a conseguirtelo a tus posibilidades

Experiencia fantástica: I just wanna give a huge shout out to Sam and Omar! One thing they won’t do is give up on you !! Even if it takes a long time . I just got my keys yesterday and I’m forever thankful. Don’t give up !

Experiencia fantástica: Amazing experience with the guys in this realtor company, they were able to help me get an amazing apartment for my parents and I and also showed us multiple offers that would suit our comfort! Highly recommend!

Experiencia fantástica: Great service and very respected people. Thank for helping me to get the place .

Experiencia fantástica: Good job ! Found me an apartment with Cityfheps

Experiencia fantástica: **Amazing Experience with Them** They made my apartment search effortless! Highly recommend "Empire realty for anyone looking for an apartment! I’m glad to have met them.

Experiencia negativa: Very unprofessional went out there with my 3 yr old daughter taking train and bus to get there thinking he was going to show me an apt but instead had me fill out an application and told me he would call me so I can look at one the next day so no call or text from him at all I called and texted him also no response at all from him dnt waste your time with them

Experiencia fantástica: Great service very friendly

Experiencia fantástica: Excellent services and hospitality, helped me get my first apartment within a week. Omar, a very kind and genuine gentleman was very helpful.

Experiencia negativa: Only takes cash. Don't give receipts. He'll no. Run ‍♀️ ‍♂️

Experiencia negativa: Just because everyone writing bad reviews

Experiencia negativa: The receptionist is very rude and unprofessional, she made mistake writing my name and yet she has my state ID on hand when I asked her to correct that on lease she gave me three days to come back I don’t have time for that. Overall I will considered them as scammers in some way. I was first told I can’t use the basement and I can’t get my money hell no. To be honest don’t do business with them all they need is your money and they don’t care about your satisfaction

Experiencia negativa: Don’t waste ya money with these RUDE unprofessional scamming people. The lil Indian lady is so rude and need to be fired. They tell you to pay then tell u the landlord isn’t ready to see you. Go to C&C management you will have better luck.

Experiencia negativa: The receptionist is very unprofessional and rude . When I ask her a question she got a big attitude . I paid the $40 fee that they asked for and she didn’t explain that The application expires within four months after I kept calling every day and she EVERYDAY that they would call me back. They need to hire new professional people

Experiencia negativa: @ Chris Tripodi and Jose Guzman am having same issue as you guys. Encountered with them since 4 weeks now. I saw a studio they advertised and called they said is available went there they said they are not showing until I fill a form, $40 application fee with tons of documents. Next thing I was told was the landlord is not ready to show the apartment. So why then take my money and lie. I think we should team up and Sue them. Then they will stop coporate scaming. Thank God I have proof of my receipt.The only reason they have a star is I cannot post my review without it. So I give them below a zero. Mysha if you read your reviews rest assured I will definitely find a way to bring you people's shady biz out. It might not be immediately but trust me I will eventually do it.

Experiencia negativa: This place is a scam gave them my 40$ and lot of paperwork about a studio apartment and kept getting a story about the landlord is not ready to show it total bs screw this place

Experiencia negativa: Worst place ever so unprofessional was told studio was available gave them $40 for the application they coming up with the story of the landlord not ready so why put it up advertising it. I ask for my $40 back because they didn't show me anything. I just waisted my time and my money if they new it was not ready why don't say it before. Still don't understand how I can not get my money back if you didn't do anything for me

Experiencia negativa: They are rude people who are not looking to help the customer but rather put as much money in their pockets as possible. AVOID AVOID AVOID

Experiencia negativa: Worste place to rent they screw you every way they can. Dont rent from them.they will keep your deposit

Experiencia negativa: If I can give this place 0 stars I would. If I am giving this 1 star that means something must be really wrong I mostly see things on the positive side and try to give people the benefit of the doubt. The secretary mysha is very rude. Let me explain I traveled from queens to come into the Bronx location with my 9 month baby. Mysha watched me struggle with the door when I was trying to get in. Her desk is literally 2 feet from the door. But hey she isn't obligated to help me so that's fine right. she was on her cell phone and the whole time I was standing there she is not even acknowledging me or even tell me to hold on. But ok it's common sense right to just hold on when someone is on the phone. I am not sure how long her phone call will be so I am like let me have a seat then to stand up in front of her while listening to her on going conversation. As I push my stroller towards the seating area she then pause her conversation and says you can leave the stroller right there so I assume she is about to end the call to speak to me so I said ok. She continues her on going conversation so I told her I am going to have a seat and she then says you cannot take the stroller over there just leave it no one is going to take it. But why have a seating area where strollers are not permitted. She expected me to leave my baby in the stroller by the entrance because they have a no stroller policy on there carpet. How unprofessional. I was upset But instead of going back in forth I just stood there. Then she asked me what are you here for I explained and she took my Id and paper work to make a copy and said she would give me a call. I was like wait hold on I spoke to her on the phone the day before and told her I was coming from queens. So I thought we would be going to see apartments today. So I ask couldn't I have faxed this information instead of traveling all the way here she said yea you could of but you didn't. Something she failed to tell me over the phone. Throughout this whole conversation from the beginning she was just so rude you can hear the aggressiveness in her voice and she just had a attitude the whole time.So me then finding out I traveled all the way here just to be treated this way and then on top of that I could of faxed this information. I then told her she can throw out my information. I have a program so I assume she felt that I was desperate and just treated me any kind of way. I am a nice person but I don't care what position I am in I would not do business with someone who is just so disgustingly rude when I've done nothing to them. God will give me another opening. They will not be getting any money from me or my program. I advise you if you don't want to get out of character don't waist your time and money going here. Because I was this close of telling her about herself but Instead I just ripped up my paper work and silently walked out.

Experiencia fantástica: My friend did business with this company. Very straight forward and honest.

Experiencia negativa: If I could give them less than 1 star I would. They are unprofessional and don’t give proper information. Don’t bother with them. Mysha made sure that this would be the biggest waste of time. Any good reviews for this place were obviously posted by their workers

Experiencia negativa: Horrible place, Secretary that works there is rude, UNPROFESSIONAL.. DONT WASTE UR MONEY & TIME HERE.

Experiencia negativa: THIS COMPANY WRITES OUT FALSE ADVERTISEMENTS! BEWARE! i was looking for a room for rent. I reached a guy named Cadell who works for this company. The advertisement read " King size bedroom $600.00"...so i contact him and tell him i want to look at it, He lets me know i have to be there by 10am the next day. The next day comes, and i get there around 10:15am. I call him and let him know i was at the location. I was expecting him to be either walking to the location or driving there to meet me, it turns out the dude actually lived in the same house on the first floor of the house, I was okay with it, but then i go inside and this guy has on sweatsocks and sandals, sweat pants and a tee shirt. He looked like he just woke up. He takes me upstairs to go look at the room, and it turns out the room he was renting that was on the Ad was $800.00 a month without utilities included. I asked "where is the 600 dollar room that was on the ad? he then goes and shows me the room, and it literally looked like a box, and wasnt even on the ad. You couldnt even put a twin bed in there. I wouldve expected someone who was serious about renting a room to look more presentable and add more lighting to the house so you can see where everything was. This house was so damn dim and all the curtains were closed letting in NO LIGHT! then he finishes off our meeting by saying "you have to give 2 months rent, 1 month security and 40 dollars for an application fee, im thinking to myself "im renting a room, not an apartment, why am i being charged so much??? this was a complete trainwreck....I'll never go look at anything from this company again if this is how they do business. VERY UNPROFESSIONAL!!!

Experiencia fantástica: Professional and Timily

Experiencia fantástica: Free eviction services we get something new

Experiencia fantástica: Wow free eviction had me convinced. I gave them my 6 units building.