Premier Properties LLC

Experiencia fantástica: I have only great and wonderful things to say about premier properties. I have rent from them since 2021 and my experience has been amazing. I work with Amy and she is always helpful and efficient. Their apartments are not luxury apartments but I love that they care about tenants. They give people a chance. Maintenance is done within time manner. I have refer 2 tenants to them already and I will keep referring. Again I have seen other landlord companies approval process and it’s crazy unlike premier properties who gives people a chance and takes care of tenants.

Experiencia negativa: Premier properties does not care at all about their residents, especially the disabled and elderly. Im in a wheelchair and have had to get parts and repairs to my wheelchair due to the very large cracks and holes in the sidewalk. I rely on the bus to get me to appts and I had a scheduled pick up and now the busses won't pull into the driveway due to so many potholes and large crevices and I can't make it down to the driveway.

Experiencia negativa: This property is poorly managed. The guy at the door said he was security but no uniform was very rude so I left.

Experiencia negativa: Not friendly people, just greedy for money.

Experiencia fantástica: Huge shoutout to the entire crew at Premier! I had a situation last year in which my finances took a turn for the worst, and everyone I encountered were very empathetic towards me and my situation. Cannot thank them enough. If I had an issue, they fixed and addressed it promptly! Would definitely rent from them again.

Experiencia negativa: Awful, the apartments are old, the buildings stink. They let residents run the buildings. Stay away unless you want slum lords.

Experiencia fantástica: Best property management company I've rented from so far. I've worked as a PM for 10 years and no company that I've worked for, worked with or rented from upholds resident rights or landlord responsibilities as thoroughly as Premier does. All repairs are completed same or next day; after-hours emergency calls are answered; and accommodations are made whenever possible - even when thens no apparent interest for the company to do so. Property Management is a thankless job but that doesn't stop Premier from being the best. Ill rent here as long as I live in Minnesota or until I purchase.

Experiencia negativa: very rude during a traffic jam in their dumb truck

Experiencia fantástica: Reasonable and affordable housing. Staff is awesome, always helpful.

Experiencia fantástica: Affordable rentals, so i was Surprised that they actually followed up on maintenance issues and fixed reported issues.

Experiencia positiva: The apt building I live in Bloomington is great. Nice, quiet, clean building with decent neighbors and no one steals packages. They updated the garages, floors and yard in the past year. The staff are professional and nice the only minor complaint is once or twice they were not the friendliest. Otherwise my experience so far in almost a year has been great, I feel lucky to have found my apt and a good company. Another small issue was the tub doesn't drain fast with bath water but drains okay with the shower running but this hasn't caused much issues. The rest of the apartment was in good repair when I moved in. ------This building went downhill after a couple years. I have constant issues with neighbors blocking me in my garage or using my garage parking space, other neighbors cats roaming the hallways daily which had peed on my rug and laundry basket once, front door propped and left open for hours often, slamming doors and management doesn't seem to care.

Experiencia negativa: RE response: I was give permission to plug in to the outdoor shared outlet and offered to pay the meter during my move out. I also offered I could use my generator or plug in to my own personal meter with electric in my own unit. They said outdoor outlet was preferred. More poor communication over there huh? The reason I parked my new and yes RV vehicle (I was ok-ed to park there by management I double checked!) in my paid personal parking spot was because I was repairing the furnace to be able to make safe for travels during this chilly late fall we've been having. I have NEVER slept in this unheated vehicle in the parking lot!! Lol that's ridiculous I resided in my heated 2 bedroom while moving my belongings out. I think this is extremely immature and unprofessional by a management company. I can't wait to leave! Like I said heating repairs were my main delay. While I avoided using a noisy generator which seemed like the less considerate option to everyone i encountered and requests and permissions communicated to me personally. I didnt use any excess power from outside outlet (no fridge or etc simply lights and min required for repairs) these building outlets which i have used freely during my 5 years living here? Why wasnt I made aware those were off limits to residents years ago? Interesting choice in response yall. Good riddance primeir properties. Original post: Wish I never rented from them. Overpaid for 5 years at a property owned by premier properties. Issues I alerted them to when I first moved in were never addressed. Half the windows in my unit don't open and/or close fully. Poor communication between maintenence and management. Maintenence workers harass residents. Had multiple issues especially with "Cliff." He moved my personal items and I felt unsafe whenever he was on site. Poor communication and zero support from the office when I tried to address this particular issue among many others. The building is infested with bugs. Most of the hallway/building lights don't work, another safety issue. MOLD. There is mold in the walls and window ledges of my unit that they just painted over so I didn't find out until it was too late. Overall unsafe and disgusting experience. Would give a zero if I could. Hope this warning helps someone else make a better choice then I did.

Experiencia negativa: Caretakers harass and stalk you for no reason even though they don’t live at the building . Caretakers take assigned parking spots for hours and yell profanities at you when you try to get what you rightfully pay for. Current resident

Experiencia fantástica: The Best management you ever encountered in your life

Experiencia positiva: I have rented from Premier for 11 years. Their maintenance response time is quick.

Experiencia negativa: I leave in the Bloomington apartment, the new management is a disaster, I don’t recommend to anybody at all. I’m so disappointed.

Experiencia fantástica: The best

Experiencia positiva: Good place, good food. Service is good. Real Nicaraguan food

Experiencia fantástica: Their gas is normally cheaper than everyone in the area by 6 to 10 cents

Experiencia fantástica: Bueno son las oficinas que me rentan el departamento, es bueno tenerlas cerca tectratan bien

Experiencia fantástica: I’ve been renting with premier for about 7 years. I think they’re great! Very responsive to maintenance requests, didn’t raise my rent at all for three years during the pandemic times, and after that it was just a very small increase. My building is clean, quiet, and secure. They take care of the snow early in the morning and take good care of the grounds in the summer. Can’t really ask for much more!

Experiencia fantástica: After meeting with Mike Fisher this afternoon, I came out to a flat tire on my old SUV. Even though Mike was dressed nicely he insisted on helping me change out the tire which turned into a dirty, laborious job. I’m not a client, I’m a contractor, so there was no incentive for Mike to help me other than it’s just his nature to help. To other future clients out there, this is the kind of person you want in a business dealing, someone who is willing to roll up his sleeves and help, even if there is nothing in it for him. If you read this Mike, thanks again, I appreciated your help.

Experiencia positiva: Rental office

Experiencia negativa: Confidentiality issues with this company. Will expose personal information at their disposal. Credit inquiries from this company is harsh. And believe they are not honest when considering the apartment rental guidelines and criteria tier 1 tier 2 and tier 3. Be careful with providing your personal info to this company

Experiencia positiva: This is a wonderful mgmnt. Company. Thank you for being so patient and kind. A. Marr is a prop. Mgr for premier she was fantastic

Experiencia positiva: Good pizza

Experiencia fantástica: This is the first time I have moved to a new place to live on my own and I was lucky that I found premier properties. They were so helpful from the beginning. They handed me a clean apartment and whenever there is an issue they were always on time. This summer my AC was not working and they brought a new one just on the next day. I never had a time when nobody answer my phone call, there is always someone on the other side of the phone. And when I left the apartment in September, they returned my whole deposit which is very rare nowadays. Obviously, I left my apartment super clean as same as I received from them but still most of the companies do not return the full deposit. I am super happy with them and strongly recommend them.

Experiencia fantástica: Very well organized, good customer service, well maintenance services. I have been with them for 1 year and it has been excellent

Experiencia fantástica: Wonderful experience. Everybody was so helpful.

Experiencia fantástica: Good waiting time

Experiencia fantástica: by far one of the best places to live ! I live at a premier property in Burnsville , the property mgrs and the whole staff are wonderful ! , property is very clean , and maintained and the outside spaces are very well taken care of ! thanks premier properties for a great experience !

Experiencia negativa: Haven't had working heat for 2 years. We use the oven since gas is free (Extemely unsafe and we know this).The walls are paper thin and you can hear everything. They dont fix anything around here. Broken ceiling fan, broken door frame, constant floods, water issues, smells of cat urine, stomping and door slamming every waking moment. Need an alarm clock? Got you covered. You won't sleep past 9am here. They also decide yearly to increase rent, yet they dont do any updates to the property. These places are literally falling apart from the inside out

Experiencia fantástica: I have been living in a Premier Property apartment for almost a year now, and it has been by far my best landlord experience in Minneapolis. They have been very timely with any maintenance requests, and anytime we have gone to the office they have been helpful, especially Amy who works in the office. Judy who gave us our tours of the apartments was also very kind and informative during our tours. The prices for their properties seem very fair - certainly cheaper than many of the trendy types of apartments around. We have moved from a 6 month lease in a 1 BR to a full year in a 2 bedroom since we have been so satisfied with our experience.

Experiencia negativa: Rented with them for 6 months in Hopkins. Apartments were nice for the most part. Fridge didnt work for the first few days of moving in but they replaced it. The woman who showed the apartment was nice, but the woman at the office was rude, defensive, and unhelpful. Overall the apartment was good but customer service was not.

Experiencia negativa: To sad very very disappointment they are all way late on the appointments. Really bad company. maintenance guy is good.

Experiencia negativa: I cannot stress enough how horrible the apartments were at 4435 Parklawn Ct. I’ve never had to submit so many maintenance requests and it covered everything. From cockroaches to heat over 90 degrees despite the ac blasting 24/7. Sometimes the office staff was helpful, other times they were not. Apparently they believe cockroaches are no big deal (even if you’re highly allergic to them). When I would put in a maintenance request they would ask me obvious questions like ‘are you sure it’s not just your dishes in the dishwasher making that noise.’ Obviously the grinding screeching noise is not just dishes. Also, the walls are paper thin, TVs will be set at a low volume and you’ll still be able to hear it. So then the grumpy old man will bang on the wall until you belongings shake and he’ll yell obscenities at you through the floor. And when you inform management about it, they’ll blame innocent people rather than deal with the problem. Do yourself a favor and don’t rent from this company.

Experiencia negativa: Terrible cares more about painting, then worrying about tenants falling on ice, opening doors in middle of winter to let paint smell out, while parking areas are filled with ice.

Experiencia positiva: It’s been 5 months since leakage from the apartment above caused my bathroom ceiling to fall apart. I had to clean it and reported it; nothing has been done to fix it. What I like is the available ton of space in their apartments and the very cool neighbors.

Experiencia negativa: My inquiry online was not responded to so i called the office days later. The girl who answered was very RUDE and UNHELPFUL. She obviously didn't care to obtain a new tenant. 8 days after my online inquiry i received a response asking me i knew the distance between the two apartments i was interested in. That was it. Which i obviously do or i wouldn't be inquiring about both. I work in customer service and if it was me i would of kindly pointed out the distance then offered to show them. NO HELP WHAT SO EVER!

Experiencia negativa: The apartment I live is nice and updated and at an amazing location. My issue is with the office. I called in to ask about my check that was deposited and I was worried about getting charged a late payment since hasn't gone through yet and it was past the 5th if the month. Brittany answered the phone and was completely unprofessional, at one point yelling at me and explaining things as if I was a particularly stupid child. She also talked over me a lot and just sounded angry over what I thought was a very simple question, and kept saying "it takes 4-5 business day for it to process", which wasn't the question I asked. I kept my responses professional and I held my temper, but I now have zero respect for her and her role in the company. Edit: Preimer apartments responded and further interactions with Brittany have been enjoyable. I like that Premier reached put to me to correct an issue.

Experiencia positiva: Friendly

Experiencia negativa: They are unprofessional the people at the main office is very rude Zack is his name I would not recommend anyone who's looking for a apartment to rent from them my fiancé experience from renting from them was horrible if I could give a thumbs down on this rental company I would give two they are worthless horrible unprofessional people the caretaker does not do what a caretaker suppose to do but get drunk and party on weekends this place is a disgrace and should not be a rental company

Experiencia fantástica: I lived here for 8 months and my experience has been great. The staff is nice and helpful. One of the best apartments i lived in.

Experiencia negativa: I lived at 6300 York for 17 1/2 years - I appreciated the lower rents since I was working on several different degrees. During that 17 1/2 years the apartment was never repainted. The apartment had the original flooring and carpeting from 1963 and the toilet handle was always breaking. They refused to replace the toilet or do anything with the carpeting or flooring even though a large crack was beginning to appear in the kitchen linoleum. When I moved out they withheld some of my deposit for "damages". I sent an email to Zak Akins requesting an itemization and identification of the damages. He ignored the email. The apartment was also very noisy - kids below screaming and kids above jumping up and down. I asked management to address issues but they never did. When there was a problem with heat and toilet handle maintenance was quick to respond. There were some very nice people living there but some very nasty ones as well. One female tenant was able to whine and cajole until the company did what she asked - such as installing extra outlets and light switches. She was not one of the nice ones. If you decide to rent check apartment out as thoroughly as possible. Be prepared to be to be treated unfairly while other manipulative tenants requests are fulfilled. Read your response. Someone is lying and it is not me. I asked in email for detail and email was ignored. The noise below continued - your manager at the time told me Andy did not speak to tenants. And what about the toilet handle breaking every few weeks? I asked for new toilet but Clint denied the request. You would think I was a horrible tenant when I was a very good tenant. Too bad you put all your efforts in the 3rd floor ranter and raver. You get a bad review.

Experiencia negativa: Estos son unos ladrones aparte que nos sacaron antes de finalizar el mes mandan una factura diciendo que debemos dinero lo que me dan ganas es de de mandarlos por ladrones y el apartamento se los dejamos muy bien haci como cobran de caro tienen que invertir que crees que uno se los tiene que remodelar hay ladrones en las calles pero los más grandes están en oficinas .......is terrible place no lo recomiendo y si no prueba y después pública como te fue no es de tenerles miedo a estos ladrones actuemos lo que nadie los a demandado quien sabe a cuantos les han hecho lo mismo les di una estrella por que la tuve quedar no se merecen nada

Experiencia fantástica: This has been the best management company I have dealt with ever. They do everything possible to keep things fixed and rent low.

Experiencia fantástica: I've lived here for a couple months so I will update after move out, however, I haven't had any issues whatsoever with Premier or the staff. I've been in contact with them about minor issues about my apartment and they address it almost immediately with me. They let me know when they'll send maintenance over (which is nice as I have a kitty who likes to run. He's the adventurous type). They have an open avenue of communication and are very efficient at solving issues. The apartment itself is nice and roomy; my boys and I love it. The walls are thick to where I can't hear my neighbors-I moved here from a townhouse where I could hear every little thing. That got very annoying. It's a very peaceful place to live. I'm very much impressed.

Experiencia negativa: Love the space they have in the inside but really hate the quality that they have and when something is not working they send someone but never fix it . so for people looking for good apartements do not recommend this one at all

Experiencia negativa: this company like any other always has an excuse for not return your deposit. We left the apartment really clean after we move out but Premier charges $140 for what?

Experiencia negativa: The heat was not adequate in the winter time. It got down to 60 degrees room temp at one point!!!! There were many cracks near window frames letting the cold air in. I emailed to Zack Akins who is in charge of general questions and maintenance regarding my concern and he never responded. I talked to the property manager. I asked the property manager to patch the cracks and she said she didn't want to send someone in such a cold condition!!!! I asked the property manager if I patch the cracks by myself because it was so cold and she said I was not allowed to do that. All I got was a loud heater that can only keep one room warm. Since the heat was included in the rent, I asked for the reimbursement of extra utility bill for running the heater but the property manager turned down my request again. Her reason is it's only several dollar so it's not a big deal!!! The management team is extremely rude and incompetent!