MLSullivan Property Management

Negative experience: The property management company was average while living in the rental property. It wasn't until I had to break my lease did they become a nightmare. The days of losing your down payment only on lease breaking are gone and I fully accept I am on the hook until a new tenant is found, but this company banked on me paying for a property I renewed with and didn't even try to find a tenant until almost a year later when they would be forced eat the cost due to the contract ending. I renewed in August, where they raised the rental price, I informed them a month later I would have to break contract due to family emergency issues and relocation, they put it on the market at an even high price then the already raised rent price I resigned at, and then let it ride hoping to find someone who would pay the inflated price for over half a year. Once they got to a few months out from August again, did they decide to lower the price some to get someone on the hook to take it. Once someone accepted, I wasn't even told someone moved in. I found out in May when I traveled back to Apex to pick up a package that I accidentally shipped to my old address, that someone had signed a lease in April and was already living there. Due to not being informed of someone moving in, I was billed for all the utilities for someone else for May until my utility cancelations requests went through at the end of the month. Maybe this angers me more because I managed my own properties, but I would never put a hardship of two residences on someone just to try and make a little extra money by boosting up the price. I paid 17K for rent on a place I didn't live in, and because I had to keep utilities on for perspective lookers, about another 3k in utilities. I am glad to be done with this company, and am now clawing myself out of this hole that this put me in. Once again, I broke the lease and I understand it's on me, but this was just laziness and greed.

Negative experience: I had a very disappointing experience with MLSullivan Property Management and would rate them the lowest possible based on my experience. Michael was extremely rigid and difficult to work with throughout the process. Instead of being proactive and solution-oriented, most communications focused on bad news and blaming the market conditions. What surprised me the most was that my house stayed on the market for nearly two months without receiving even a single inquiry, let alone a showing. That clearly raised concerns about how the property was being marketed. As soon as I switched to another property management company, showings immediately started and the house got rented quickly. Unfortunately, by then, significant time and rental income had already been lost. The maintenance experience was equally frustrating. They hired Triangle Maintenance Company, which honestly felt like a scam. Maintenance requests were never handled on time, and tasks that were originally supposed to take about a week ended up taking more than a month to complete. Overall, I expected far better marketing, communication, responsiveness, and professionalism from a property management company.

Fantastic experience: Great team! They are extremely easy to work with, always available, and consistently professional. Maintenance requests are handled quickly, the process is smooth, and communication is excellent — even after hours. We truly appreciate how reliable and helpful they’ve been.

Fantastic experience: MLSullivan has been the property manager for my townhome for a few years and I am extremely grateful for all their help. They make it super easy to navigate the renting process, work with the tenants, check up on the property, and handle any needed repairs. Their fee is reasonable and they make it easy to have a rental property. I would highly recommend MLSullivan to anyone looking to rent out a property.

Negative experience: I did a walkthrough with a person from the company and they still charged me extra even after saying I would get full deposit. I was only in the place for one year and the townhouse is old. I would go with a large rental agency versus them. Will not ever rent through them again. Edit: Their response is very unprofessional and I asked specifically if there were any concerns or issues with the home, Turner said that there were black markings on trim of bedroom and I informed him that it was already there (I have pictures of all rooms and issues from when first moved in and documented it on my inspection sheet) and then I asked if I would get my full refund back and he said yes. The final walkthrough is supposed to be when any issues can be addressed not weeks later through the mail. You did not have the courtesy to reach out to me about any issues so you can deal with my mother, who rightfully felt the need to call you out. I do not want to be in contact with your company anymore. Also, do not send people USB drives, they are antiquated and unsafe.

Fantastic experience: Top Notch Service…If I have another air conditioner problem I hope I get the same company…very professional kept me up to date throughout the day. The technician quickly diagnosed the problem, explained the issue fixed it and was gone in less the 30 minutes…Two Thumbs up to him

Fantastic experience: So far so good.... Very professional and always ready to do things the right way

Fantastic experience: Brandon and his team are great! Second year in a row we have used them.

Fantastic experience: I own 2 rental homes in Durham NC and want to THANK the ML Sullivan Property Management TEAM for all they have done to make this a smooth run for the past year. When having the opportunity to buy an additional rental this year, I had no hesitation after such a wonderful experience with their company my first year of dealing with them. I've now had the chance to see how they take care of everything.... dealing with unplanned appliance issues in the homes and again, the TEAM took care of it all and I even received a better deal than I had made at Home Depot and Loews - THANKS to Queen City Homestore in Durham! Can't wait to find more property to invest in since I have the BEST Property Management Company in ML Sullivan as my TEAM!

Negative experience: Lack of communication and overall care is my complaint. When you entrust someone to rent out your home when you live in another state it takes extra care and consultation. Emails that do not get returned for weeks and lack of transparency in short rent payments … I do not trust them. And I do not recommended them. They also tried to undercut my older neighbor when helping to manage and sell her property.

Fantastic experience: When life put a couple of roadblocks in the way of our retirement relocation from San Francisco to our new forever home in Durham, we were unexpectedly faced with the need to become "long distance landlords." Thank goodness our daughter in law and son referred us to MLSullivan. Michael and the team have made the entire process -- from their initial visit to look at our home to securing a tenant - easy, efficient, and speedy! They are consummate professionals. Not to mention, they have been exceedingly responsive and patient with my many questions. :) Thank you, MLSullivan!

Fantastic experience: I've rented about 1/2 the places I've lived. I can say that ML Sullivan is overall the best property management company/landlord I've ever dealt with. They are very prompt whenever contacted for an issue. Never any miscommunications. Seamless lease renewals & repairs each time. Shout out to Angela for being so pleasant each time she comes over. Thank you.

Fantastic experience: The MLSullivan team has been great for our off-campus living experience. Turner is quick to respond and extremely understanding. We got all of the issues resolved with our moving in process smoothed out in a timely manner. I highly recommend !!

Fantastic experience: It has been a great experience working with MLSullivan, for several years now Michael and his team (Angela, Brett, Jolee, Turner, and everyone else) have demonstrated professionalism and trust in every single aspect of property management, I'm so grateful of doing business with them and I highly recommend to home owner and future tenants to do so. Thank you MLSullivan.

Fantastic experience: Technician was on time, polite, very knowledgeable.

Fantastic experience: It has been an absolute pleasure working along side MLSullivan as a vendor. They have treated me with kindness and the upmost respect. Payment is never an issue and they keep me very busy as well. Whether a home owner, prospect, or vendor I will always recommend doing business with MLSullivan!

Negative experience: The website advised to call to schedule a viewing for rentals. When I called I got a voicemail and a return call about two hours later. The woman on the line advised you can only schedule online. "Sorry. We should update that on our website". I spoke with the the rep and advised of the property I was looking to view. She confirmed she was the agent handing the rental. This is on a Friday. I schedule online for the next available time to view which is Monday morning. I get a text advising I have to confirm the viewing within an hour of the viewing or it's auto cancelled. The text included a link to confirm online. I'm advised via text to call on arrival at the property. So it must be a self tour or why would I need to call? Why would the agent not be there at the scheduled time? So I arrive about 15-20 minutes early. I call and it's the agent. She says she was on her way. No problem. The office is about 10 minutes away. Five minutes later the agent calls back. "I just wanted to call back and explain about this location. It's rented but the tenant never confirmed the move in date". Per their requirements that means someone has already put a deposit down. "So I wanted to keep this viewing in case he flaked. I can still show it you... But it's been rented". I was floored. "Ma'am I just drove from Garner to Durham in morning traffic for this viewing." She replies "My Boss told me to cancel but..." But... What? Sorry you wasted my time for nothing? Wow. A HUGE waste of time. No apology and was very unbothered. And she would have still wasted more of my time but clearly she didn't feel like making the needless 10 minutes drive. Now my 50 minute drive... sucks for me?? Needless to say if this is how they treat you before renting I'm glad it went this way. How careless and unprofessional would things have gotten as an actual renter. The low requirement for credit score seemed a bit concerning and now I see why. Good luck.

Negative experience: Totally unprofessional. I would never do business with them. People can just read the texts and see the truth. You treated me like garbage when I called you. Why did you change your answer and removed the "embarrass me" part??? The truth is with me and the truth will set you free. You should be the one feeling embarrassed. You should rethink your life and how you treat people. You waited 3 minutes and left because it was ""too hot"" for you to stay outside. You said that you left after 3 minutes. As I said before, I just had a kidney transplant 8 days ago and when I dd notice your text was 1:07and I promptly text you and called you back and you just dismissed me like a piece of garbage. You couldn't wait 3 minutes or come back after 7 minutes??? I guess you are tooooo important and my business was just insignificant. I'm glad that this happened because if this is the way you treat a potential customer or for that matter a human being, I don't want to be associated with you or your company. Go ahead and place the text message, everyone will see that what I'm saying is true. I hope you rethink the way you treat people. You are not the most important person in the world. God bless and have a happy life. P.S.: I did you the favor and placed our conversation here. So I can "embarrass" myself.

Negative experience: Just FYI listings for their properties are misleading with the pet policy. It explicitly states 'pets are negotiable,' so we went to view a house of theirs, loved it, and were about to apply. I called them with a question about something and during the call found out only one pet is allowed. When I asked where that was listed, I was told it wasn’t, that they’d only tell us at this point in the process. So basically they waste your time to go see the property and get excited about it when we would never be considered in the first place. Very frustrating and deceptive.

Fantastic experience: Great service and communication from Lula and Mrs Trickey the maintenance lady who fixed the items. She was excellent and professional

Fantastic experience: Repairs were handled in a timely and professional manner! All the staff at MLSullivan have been friendly.

Fantastic experience: I have known Michael for about 10 years now, he was my property manager for a house I had in Durham and rented out for years. His property management skills are top notch and everything was very easy for me as the property owner. When I moved back to the triangle there was no doubt I would hire him as my buyer's agent, I didn't even talk to or interview anyone else. He is extremely knowledgeable about the area and properties and he is ethical which is very important when dealing with such a large purchase or sale. I highly recommend Michael Sullivan, quit looking now, you found the right person.

Fantastic experience: Michael and his team are absolutely top notch in the property management. I started to work with Micheal in May 2023 for my rental property in Durham. That was the first time I worked with a home management company, in the past two years, he is always very responsive, professional and helpful. I strongly recommend MLSullivan Property Management.

Fantastic experience: What a great team! If you want someone that takes pride in what they do, will do the right thing, and be transparent. Call them right now.

Fantastic experience: I have enjoyed working with these guys for the past 13 years. I have watched them grow and get better and better at what they do. It's so reassuring to know that they will handle any issues that pop up at my rental property with swiftness and care.

Fantastic experience: MLSullivan has been a DREAM to work with! I worked with another local company and had no idea what I was missing out on. The team at MLSullivan is professional, reliable, and cares for my property and tenants like they are their own.

Fantastic experience: Have enjoyed working with Turner and the MLSullivan Property Management Team. One thing I particularly appreciate is their regular inspections of the property, both drive by and going inside to check the property condition. I also appreciate their prompt responses. Not all property management companies are the same. The last one I worked with in the Raleigh/Durham area was not nearly as good.

Fantastic experience: As a first time landlords Michael and his team made the process smooth, their experience and market knowledge provided valuable insights. They handled the process with professionalism and efficiency. They truly understand the market and are a reliable rental agency.

Fantastic experience: The MLSullivan team is wonderful to work with, and there is tremendous value in their service. Someone always responds to you and they communicate often and in detail so you don't have to work hard to know what is going on with your property.

Negative experience: Completely unprofessional. Scheduled a viewing to see a property, got a confirmation email and everything and no one showed up to show it. I’m not sure how a business can be so unprofessional

Positive experience: It is good that new tenants moved in without a gap, however, the email regarding utility accounts is confusing.

Fantastic experience: Maintenance issues always taken care of quickly and promptly. Clear communication at all levels. Always available to answer questions and concerns.

Fantastic experience: Michael and his team are absolutely top notch in the property management space. We work with them as a contractor on home repairs. They use technology to improve the owner and tenant experience and they are extremely responsive. We have never had any issues on a project we’ve worked on for them. I think they also do a great job of screening tenants as everyone we’ve met was super easy to coordinate with. I would recommend this company to anyone I know looking for property management of their rentals.

Fantastic experience: Excellent management company!

Fantastic experience: Proactive and professional. I know I don't have to worry about our properties and best of all I don't have to talk to tenants.

Fantastic experience: The technicians you hired found the problem quickly and solved it professionally.

Negative experience: Echoing what others have said, they are impossible to get ahold of. Total waste of time. I submitted a website inquiry and never heard back. And, I've called three times. No one picks up or returns the calls. If I were a landlord listing with them, I would be upset that they are unable to follow up with leads. As a prospective tenant, it's frustrating that they are wasting my time.

Fantastic experience: 5 Stars for sure! Thank you so much! I have spoken with Michael Sullivan directly and he is easy to work with and has been helpful to me in my business as well. I was referred to him by another friend who is a realtor as well and have referred his company to many people who are looking for rental homes in the area. He is a pleasure to work with.

Fantastic experience: Thank you for being present in our area and helping others to find homes to live in. It has been a pleasure to work with MLSullivan property management each time I have had the opportunity to. Those with whom I have had contact with at this company have always been kind and helpful. I have personally spoken with Michael Sullivan on numerous occasions and have always seen him as a true professional and he is always quick to respond. I recommend him for rentals in the area.

Fantastic experience: Michael and his team have been nothing short of fantastic to work with. They have great systems and organization in place in order to make the rental process seamless. Im thankful to have met him and look forward to a mutually beneficial working relationship.

Fantastic experience: MLSullivan is the greatest property managment company in the triangle. I am very satisfy with the service and attention they have provided to my properties. I would never question in recommending them as the BEST Property Managment Company in the Triangle. Thank you for all your work !!!!!!!

Negative experience: Impossible to get a hold of anyone. Arrived for a scheduled tour but no agent there to be found and no way of reaching any human on their main line. Responding to the response below: There was never an extension given. I was scheduled to tour 310 Howard St.

Fantastic experience: MLSULLIVAN property management team are the best you will find. Totally professional maintenance work

Fantastic experience: Leased in one week!! Easy to work with. I am new to ML Sullivan but so far they have been amazing!

Fantastic experience: We’ve been working with MLSullivan for about a year now and couldn’t be happier with our working relationship. Everyone on their team is extremely detailed, responsive, eager to help. We wish there was an option to give them a 10 star review. Highly recommend.

Fantastic experience: I have known and worked with Mike and his team for years. They are AWESOME!!! I am constantly recommending and praising them to everyone I know. I have NEVER had a problem that Mike and his team did not jump on right away and solve immediately. I absolutely LOVE Mike and his team!!!

Negative experience: Thank you for the reply. My review was negative because you failed to give a follow up phone call or email. You did respond to my emails but only after I contacted you all requesting information after a week or two of not hearing anything. Please read the negative reviews as a way to better your customer service not just to reply.

Fantastic experience: Michael and Turner worked diligently and patiently to rent our home, they are the bests in the area.

Fantastic experience: Working with Michael and all of the agents at ML Sullivan, has been a great and wonderful process as a flooring installer. Flooring by Design is always delighted to interact with the landlords and tenants, to make sure they get a floor they love. As well as, Michael having clients that are happy. I am glad Michael came to us for his projects, and I'm looking forward to many more.

Fantastic experience: Mr Sullivan and his staff have been WONDERFUL through the years... a decade! After everything I would say he's more than a property manager, Mr Sullivan and his experienced team are family! MLSullivan has been managing our property since (shortly after) we left NC. Over ten years and they've handled finding/vetting tenants, managing every aspect of the property and it's repairs, even prepping it for sale... All while I've moved from state to state. We've never had to worry about anything!!! Professional, Capable, Fair, great resources of maintenance people, Experienced... Too many great qualities to list. Without a doubt, the correct choice for you! There is no better company/people!

Fantastic experience: We had the pleasure of working with Turner Bass (and Michael Sullivan) over the past few months. Turner served as both our listing and buyer's agent. Highly recommend!! We can truly say that Turner is awesome! He was a great Realtor and guide, and having Michael's years of experience was also a great plus. Turner was always responsive, taking us to view prospective houses very quickly and during times that worked for both our full-time working schedules. Turner also was able to answer our many, many questions about both the selling and home-buying processes. He and Michael helped us come up with a game plan and stick to that plan for selling our former home (2400 sq. ft in South Durham) and buying our new home (also in S. Durham). We also felt like Turner was a good listener when it came to what we were looking for in a new home, providing helpful reminders as we looked at several properties in a very tight market. He helped us set the home we were selling at the best price point and we sold it with multiple offers in two days. They are also very knowledgeable of the local real estate market and the collaborators they work with (home inspector, law firm, etc.) were also very good to work with. Overall, a great experience.

Fantastic experience: I enthusiastically recommend MLSullivan Property Management, particularly Michael and his responsive, competent team. They have managed my property for several years, completing inspections diligently and maintaining it to my utmost satisfaction. Having experience with other vendors, their professionalism and care for clients is unmatched. For quality property management you can trust, contact Michael.

Fantastic experience: Very happy with Michael and his team! I was quite impressed with Noah St John's efforts in taking care of a recent storm related issues.

Fantastic experience: Michael is lovely and really made us feel comfortable going into the rental space without prior experience. His team is also fantastic, thorough, and easy to communicate with. Recommend!

Fantastic experience: We are renting out our second property with ML Sullivan. They are very professional and responsive.

Fantastic experience: MLSULLIVAN has been a great property management company for me. The onboarding process has been seamless and they communicate consistently. I couldn't ask for a better property manager.

Positive experience: They recently coordinated the installation of a new dishwasher at our home we rent. We were without a dishwasher for a few weeks but I understand they don’t have control over when that becomes available. The new dishwasher is definitely a step down from the old and we didn’t have any say in what was purchased (which I understand, we aren’t the owners) but it’s a bummer to lose features that were present when we moved in.

Fantastic experience: MLSullivan Property Management does such a great job managing our rental property. They also seamlessly helped obtain a new tenant. Would highly recommend.

Fantastic experience: Michael Sullivan property management is one of the best companies I have ever encountered. I wish I owned more properties just so I could work with them more!! Their work is accurate to detail, ethical, uplifting, and inspiring,

Fantastic experience: Mike and his team provide great service; they are attentive, timely, personable, and professional. HIGHLY recommended!

Fantastic experience: Michael's staff are fantastic. They are responsive and try to resolve all issues in a timely manner. Michael and his staff have their process locked in. I would recommend them to anyone looking for a property manager.

Fantastic experience: Professional

Fantastic experience: My husband and I greatly appreciate MLSullivan Property Management Team for several reasons. They are very professional at all times and get things done decently and in an orderly manner. They are very efficient in knowing and carrying out guidelines regarding laws to keep owners up on what we can and cannot do as well as protecting the owners in scenarios like what we saw during the pandemic. I highly recommend them to anyone looking to invest and rent out properties. Frank and Tiwana Adams

Fantastic experience: Great experience through rental process thus far. The renter portal is easy to use, and I have had no issues with submitting payments online. All staff is friendly and easy to talk to.

Fantastic experience: Easy to find rental properties, friendly staff and great service

Fantastic experience: I've had my property managed by MLSullivan for about 6 months now, great communication and management style.

Fantastic experience: MLSullivan Property Management was originally recommended to me by my Realtor as having a good property management reputation, and now that I’ve had several interactions with Mike and team I can definitely understand why. This company is very well managed. Everyone that I have had contact with are very professional and very responsive. They have taken me through the onboarding, property walk through, and now rental processes so easily; and as a property owner I feel confident that they will take care of my property. I will definitely recommend them to any of my friends and family :)

Fantastic experience: MLSullivan has managed my property for 8 years now. Michael and staff are quick to respond to questions and communicate efficiently when issues occur at the house. I only have one property and I know they don't profit a ton from it but you would never know with the care that they take to ensure a positive experience for the tenants and myself.

Fantastic experience: Michael and his team has been managing my rental properties for almost 10years now. And they are not easy properties so to speak... but Michael and his team are superb in how they handle everything for me. I have ZERO worries about my properties knowing that Michael is taking care of them. His communication and management skills are impeccable. I love working with Michael. I would recommend him to everybody. Thank you so much, Michael.

Fantastic experience: Great management team, very knowledgeable and quick to respond.

Fantastic experience: They’ve managed my property for the last 3 years and they are always responsive and helpful! The only reason I am no longer retaining their service is because I’ve decided to sell my home. Michael and his team are top tier!

Fantastic experience: very satisfied

Fantastic experience: Michael and team are very patient and knowledgeable. It’s been a great experience working with them. My questions are answered promptly and updates are given on a regular basis. I reached out to 2 other property management companies and Michael was the first to contact me. I wasn’t rushed or pressured, like the other companies made me feel. It’s been a pleasure working with Michael and team.

Negative experience: If you’re a student and you’re not married and will have a roommate, don’t waste your time with this place. They wasted my time and my money. Very disappointed after I heard many good things. Moving forward I will have no good things to say about this company.

Fantastic experience: ML Sullivan was a terrific property manager. Everything was very clear and detailed so never any surprises. Property was in terrific shape and the very few minor maintenance issues were handled same or following day. Full deposit returned less than two weeks after move-out. Great experience!

Fantastic experience: This is the property management team you want. The service has been affordable very, very protective of my little property and quick in professional communications!

Fantastic experience: Thorough, communicative and easy to work with!

Fantastic experience: Outstanding service and communication. They were extremely accommodating and understanding with my busy work schedule. 10/10 would recommend.

Fantastic experience: My experience has been great with Michael + the team has been excellent. They got me set up so quickly (they got done in one day what another local property management company couldn't get done in 3 weeks) and have been extremely accessible to handle any questions or issues that arise. It gives me a lot of peace of mind knowing I can trust them with my property.

Fantastic experience: We are enjoying our experience as landlords with the MLSullivan Team. They are responsive and quick to help. If you're thinking of renting your property, MLSullivan make the transition easy!

Fantastic experience: I've had the pleasure of working with the MLSullivan Property Management group for over 8 years and it has been phenomenal. There was never a time that if I needed them for rental needs that it wasn't handled in the most professional and succinct manner. If there were ever any problems with the property, I never knew about it because this team handled it immediately. It's truly a blessing to have a company that feels like family. Although we've completed our property management relationship, I know that I'll always have a friend in Mike and his wonderful team. I would rate MLSullivan 10+ stars and would highly recommend their services whether you are renting or purchasing. You will not be disappointed.

Fantastic experience: Professional, acts swiftly and as if you were handling it yourself. Really hoping Michael never retires and his team stays in place!

Fantastic experience: This is a truly exceptional company, who takes the head aches out and brings smooth operation in the real estate business. Much appreciate working with ML Sullivan Property Management.

Fantastic experience: Incredibly dedicated and hard working team, made the whole process easy! Pleasure to work with!

Fantastic experience: We absolutely loved our experience with Michael Sullivan and his staff. They remained professional and were always so kind! You will not regret renting from Michael or using him as a property manager!

Fantastic experience: Even when we move back to the area, we will still have Michael and team manage our properties.

Fantastic experience: One of the best decisions we have ever made was hiring Michael Sullivan to manage our rental property. We have worked with Michael for over 10 years. He is extremely professional, organized, responsive and detail oriented. He has always provided common sense counseling to us when making property decisions. His property management team has expanded over the years and provides excellent value and service.

Fantastic experience: Michael has managed my property for years. Absolutely the best. 10/10 would recommend.

Fantastic experience: Mr. Sullivan is a joy to work with. He’s experienced, works reasonably with my investor clients and helps them manage their properties, available at the drop of a hat for savvy counsel. He’s a godsend in fact.

Fantastic experience: Can't say enough good things about Michael and his staff. I completely trust them to manage my properties end to end and drama free. Highly recommend!

Fantastic experience: Michael and team are very responsive and helpful. Recommend with no reservations!

Fantastic experience: Michael and his team are great to work with - ethical, professional, personal and responsive. They have developed a turnkey solution for property management I have grown to trust. Highly recommend!

Fantastic experience: I didn’t want to trust my property to anyone. In less than 12 hours I had a tenant application. MLSullivan team is amazing, highly engaged, professional and thorough. I highly recommend them as a real estate and property management company.

Fantastic experience: A few years ago we were unbelievably fortunate to have found Michael and hire him to be our point person for some real estate investments. Any doubt about being an out of state landlord can be thrown out with Michael’s team. Every part of the process from locating a property, finding and keeping on point with tenants, maintaining your investment, even listing and selling your rental is all professionally handled and incredibly efficient. Our relationship with Michael is now in its seventh year and the value he brings is equally as profitable as our investments.

Fantastic experience: We have multiple properties with Michael and his dream team. His management service is exceptional! The staff is extremely responsive, professional, knowledgeable and reliable. I truly appreciate their dedication to working with us, especially since we live out of state. The online portal is such a great resource with easy access to detailed reports and information.Thank you, Michael, for your outstanding service and for making our rental properties stress-free!

Fantastic experience: I have known and worked with Michael Sullivan for upwards of two decades, and can't speak highly enough about his property management business. Michael is hardworking, fair, responsible, and ethical... all key traits for a property manager. Whether you are a rental property owner or a renter, I trust him to give you a fair shake and do an excellent job working on your behalf.

Fantastic experience: Michael and his team are fantastic! Everybody is extremely friendly, professional and very responsive. Having such a great property management company has reduced my stress level to as close to zero as it can be while still owning rentals. I highly recommend them.

Fantastic experience: Mr. Michael Sullivan's property management team is the best team we have ever seen. Very professional, and the service is also the best. We no longer waste our time and energy on selecting tenants and managing houses. They are a trusted team. we are so proud of them. We sincerely wish them a better prospect.

Fantastic experience: I highly recommended Michael Sullivan when you need someone to handle property management for you. For the last several years he’s managed what turned out to be a rather challenging rental property of mine and has done so with excellent advice and swift action when necessary. The house has been taken care of, the tenants and any issues have been managed well, and there hasn’t been a period of time without a good tenant. He has many years of solid real estate experience in general and that experience is invaluable when he’s managing property. Highly recommended.

Fantastic experience: I have worked with the team at MLSullivan for 16 years. My experience with them includes buying and selling three homes and managing two rental units. I am always thankful for how their team goes above and beyond to ensure my best interests are always first priority. I trust them completely and turn to them for advice and guidance whenever I need expertise about my properties or the market. I will continue to use them exclusively for all my property needs.