Real Property Management Advantage
Full service, residential property management company.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Our comment from ImmoNetwork about Real Property Management Advantage:
A Full-Service Partner for Stress-Free Property Management
Real Property Management Advantage stands out as a comprehensive residential property management firm dedicated to simplifying the complexities of real estate ownership and renting. By offering a full suite of services, the agency ensures that both property owners and tenants receive a seamless experience, from the initial leasing process to ongoing maintenance. The company’s approach is defined by a deep commitment to professionalism and efficiency, allowing clients to focus on their lives while the team handles the details.
Exceptional Responsiveness and Personalized Support
Customer feedback consistently highlights the agency’s remarkable responsiveness, particularly praising key team members like Craig, Monty, and Immer. Clients frequently note that these agents are not only quick to reply but also highly knowledgeable and patient, especially with first-time renters or owners new to the area. This personalized touch fosters a sense of trust and reliability, with many reviewers describing their interactions as "stress-free," "smooth," and genuinely helpful.
Efficiency in Leasing and Maintenance
The agency excels in minimizing vacancy periods and resolving issues swiftly. Owners appreciate the rapid placement of qualified tenants and the transparent, organized process that keeps them informed. For tenants, the experience is equally positive; maintenance requests are handled promptly, and online payment systems are praised for their convenience. The team’s ability to address concerns with urgency and professionalism ensures that properties remain in excellent condition and disputes are minimized.
- Comprehensive residential property management services
- Highly responsive and knowledgeable account managers
- Streamlined leasing processes with quick tenant placement
- Efficient maintenance coordination and problem resolution
- Transparent communication and user-friendly online portals
- Deep local market expertise in the Detroit and Ferndale areas
Real Property Management Advantage: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 59 reviews
Fantastic experience: We have had the pleasure of working with RPMA over the past few years to provide roof maintenance services. They have been open to ways to help property owners manage costs and protect their properties. Craig and Immer have been excellent to work with.
Thank you, John! We're grateful for your continued partnership and glad to hear that Craig and Immer have provided excellent service. Your support means a lot to us!
Fantastic experience: There were very minor issues when we moved in, Emanuel came out and was fast, took care of the first couple issues quickly. Very easy to schedule, prompt, friendly, fast. Good first experience.
Thank you, Heel! We're glad to hear that Emanuel was able to assist you quickly and efficiently. Your positive experience means a lot to us!
Fantastic experience: I am extremely satisfied with this company. The team is professional, responsive, and highly efficient. Communication has been clear from the start, the vacancy period was very short and the leasing process was handled quickly and smoothly. I highly recommend them to other property owners.
Thank you, Emilie, for your wonderful feedback! We're glad to hear that you are having a great experience with our team and that everything is going smoothly. We're looking forward to working with you for many years to come!
Fantastic experience: Monty was extremely professional and helpful throughout the entire process of renting my house. He was always responsive, answered all of my questions, and made everything feel smooth and stress-free. On top of that, he was very kind and easy to work with. I truly appreciate his support and would highly recommend working with him.
Thank you, Alec! We know finding the right home is extremely challenging. So glad to hear Monty provided you with professional and supportive service during the whole process. Your recommendation and review is super helpful!
Fantastic experience: It’s my first time renting a house. Monty is a nice person to work with. He was always so helpful and if I needed help or if I was confused about anything he explained to me so well. I will recommend any if you want to rent a house. Monty is a wonderful person to work with. He will help you with everything for setting up electricity, where to go and where you can make payment. Thank You Monty!! I really appreciate everything you help me with.
Thank you, Diluar! We're glad to hear that Monty provided you with such excellent support during your first house rental experience. Your recommendation means a lot to us!
Fantastic experience: I’ve been using RPMA for 2-3 years now and couldn’t be happier! The communication is outstanding and the service is always prompt and fair! The only thing I regret is not finding them earlier. Thank you Craig,Monty and the rest of the crew.
Thank you, Fasteddy74, for your wonderful feedback! We're glad to hear about your positive experience with our communication and service. We appreciate your support and will pass along your thanks to Craig, Monty, and the team!
Fantastic experience: Monty has been extremely helpful with all of my questions as a first time renter and living by myself. My favorite part of the process was knowing I can communicate with him easily and efficiently.
Thank you, Emiley! We're glad to hear that Monty was able to assist you and make your experience as a first-time renter smooth and enjoyable. Your feedback means a lot to us!
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ From start to finish, everything was super easy and well-communicated. Monty was wonderful to work with—always helpful and quick to answer my questions. The leasing process was clear, simple, and stress-free. I had a small issue with the washer when I first moved in, and it was handled quickly and professionally. Real Property Management Advantage (and Monty!) made leasing my home such a smooth experience. I’d definitely lease from them again and recommend them to anyone looking to rent!!
Thank you, Jessica! We're so glad to hear that your experience was easy and well-communicated. Monty truly is a valuable member of our team, and it's great to know he was able to assist you effectively. We appreciate your recommendation and look forward to working with you again!
Fantastic experience: I’ve had a great experience renting with RPMA so far. Moved back to Michigan from New York and Monty was very helpful in answering all my questions. Any maintenance issues have also been handled in a timely fashion and paying rent through the portal has been easy.
Thank you, Rebecca, for sharing your positive experience with us! We’re glad Monty could assist you and that everything has been running smoothly since your move back to Michigan.
Fantastic experience: Working with Real Property Management has been a great experience, especially thanks to Monty. The entire process - from initial contact to finalizing everything - was incredibly smooth and professional. Monty was responsive, knowledgeable, and made sure everything was handled efficiently. Highly recommend! This has continued through move in with maintenance and issue resolution being smooth and timely.
Thank you, Andrew, for your wonderful feedback! We're glad to hear that Monty provided such a smooth and professional experience for you, and that everything has continued seamlessly through your move-in. Your recommendation means a lot to us!
Fantastic experience: This has been hands down the best rental experience of my life. The unit is beautiful and Monty made the move in process simple. They are very responsive and I have absolutely no complaints. I would recommend this company for anyone looking to rent a unit.
Thank you, Nick! We're so glad to hear you had such a wonderful rental experience, and it's great to know Monty made the process easy for you. Your recommendation means a lot to us!
Fantastic experience: This team (Craig, Monty and Immer) have been a blessing to have as a property management team, they are all very responsive and incredibly quick in situations that need action with our rental!
Thank you, Mitchell, for your kind words! We're glad to hear our team's responsiveness and quick action have made a positive impact. You both have been great as well!
Fantastic experience: RPMA has been great! Monty was nothing but helpful throughout the whole process and we can’t thank him enough. Very excited to be renting from them.
Thank you, Mikhaila! We're so glad to hear that Monty was helpful and that you're excited to be renting from us. Your appreciation means a lot!
Fantastic experience: We have worked with Real Property Management Advantage on a couple occasions so far. The process has been smooth and very organized which is so important to making things time efficient. Monty is a pleasure to do business with! We look forward to working with them more in the future! Highly recommend!
Thank you, Metro Maids! We're glad to hear that your experiences with us have been smooth and organized, and we appreciate your kind words about Monty. We look forward to continuing to work with you in the future!
Fantastic experience: Craig and Monty have both been wonderful to work with- they have been responsive, answered all of my questions, and were very patient with me on my first time renting out a home! They rented out my home quicker than my expectations and have made the whole process very easy. My experience so far has been great!
Thank you, Jackie, for your wonderful feedback! We're so glad to hear that Craig and Monty provided such great support during your first renting experience and made the process easy for you. Your satisfaction means a lot to us!
Fantastic experience: They were so amazing!! Easy move in and great communication. Monty was so helpful and sweet
Thank you, Gabby! We're glad to hear you had an easy move-in experience and appreciated our communication; Monty will be happy to know he made a positive impact!
Fantastic experience: My experience with this company thru the property I rent has been great. It is easy to contact them and they have been very timely with getting back to me. The rent payment system they provide is straightforward and convenient, taking the hassle out of monthly payments. Maintenance requests are handled quickly, which I really appreciate, and the staff is consistently friendly and professional. Great company overall
Thank you, Evan, for your fantastic feedback! We're glad to hear that you've had a great experience with our team and that our systems have made things easier for you. Your appreciation for our staff's professionalism and efficiency means a lot to us.
Fantastic experience: First rental experience in Detroit and it was a positive one. The agent, Monty was responsive and clear with the showing process. Once we found a home we were ready to move forward with, the application process was a bit lengthy but appreciate the fact that after we were approved and made the needed payments it was complete and there was no additional back and forth. Monty was very responsive and open to email or call whenever I had questions. We have been in our new home for 2 months now, and everything has been smooth and no issues!
Thank you, Ellyn, for sharing your positive experience; it's wonderful to hear that Monty was supportive throughout the process and that you’re enjoying your new home with no issues!
Fantastic experience: Real property management advantage, has been a life saver for me. Thank you team for managing my properties so I no longer have to worry.
Randall, we're so grateful for your kind words and are glad we could make managing your properties stress-free for you. Thank you!
Fantastic experience: Great experience!!! Gave me exactly what I needed.
Eric, we're glad to hear that we could provide exactly what you needed! Thank you for sharing your experience with us!
Negative experience: Worst company to rent from! Terrible people that trash talk and gets mad when u file complaints because they are not fixing right!
Hi Keon - we're glad we got you and Naijae successfully moved out of the home you rented. We're sorry you were unhappy. Yes the owner had an unexpected plumbing issue and again we're glad we able to coordinate your removal so the project could be completed. We're unsure what you mean about trash talk but that's ok. Best of luck in whatever you're trying to accomplish.
Negative experience: Worse company to rent from. A problem occur everyday with this home and they NEVER answer the phone! Cussed at me for getting upset I have Maintenance in my home EVERYOTHER DAY! Walking with dirty shoes refusing to take off
Hi Naijae - as mentioned for Keon, we're happy we were able to get you moved out successfully from the home you rented. This home did pass all inspections prior to your move-in but it's true the owner did have unexpected plumbing issues arise later. That project could only be resolved once you moved out. We are sorry you heard cussing. I can say I've never heard anyone here or any of our vendors cuss at all. We always are told how respectful everyone is but again very sorry to hear. Best of luck to you both with whatever you're trying to accomplish.
Positive experience: A little confusing to maneuver around on the site but you get the hang of it after a few seconds...what's with the .01 fee or the other packages to sign up just for a tour?
Thanks for the review. We do our showings in person with an actual agent, and do not charge a fee for that.
Fantastic experience: After much research, (Including asking my City's Permit Dept for their opinion), I chose Real Property Management Advantage in Ferndale Michigan. I needed help to manage my beautiful investment property so that I can continue to devote 100% of my personal attention to my non-investment related work. I'm a very prideful and particular property owner so I wanted a Team that I could trust. Craig is incredibly responsive, knowledgeable and kind. Since property management is outside of my own personal scope of experience I'm thankful that I found this Company. Craig paid close attention to my personal wish list and I was pleasantly surprised that he remembered things later that I personally thought I would have to remind him of. *Many of those requests of mine were only vaguely touched on during our initial meeting. Monty is responsible for the very ACCURATE and beautiful photos that showcase my rental. These Photos appear across a plethora platforms that tenants use when they are searching for their perfect home match. What I love the most is how "true" the photos and video are. There is nothing "cat-fishy" if you know what I mean? What you see in the photos is also what you will see when you arrive at the property. Very professional and Monty seemed to know exactly what home hunters would want to see including a quick look at the neighboring homes. Here a SOME of my favorites....
Thank you Christine for the thoughtful review. We sincerely appreciate it as well as the opportunity to work with you for years to come. This is a beautiful property and we're thrilled to be part of it!
Fantastic experience: Scheduling a viewing was easy!!!!!
Thank you Tamika. We hope you like the property or set up showings at our other properties.
Positive experience: Property was nice, it would be awesome if I could apply for it… website is giving me issues
Please just give us a call if you haven't already. Ask for Monty.
Fantastic experience: RPM took over my rental property in January 2024 and it has been such an easy and smooth transition. Everyone has been professional and helpful and kind. Put in a service ticket to fix a broken step and light in my home and within 24 hours Al was here, fixed the step and light quickly and efficiently and was so professional and nice and kind to my animals!
Thanks Megan for sharing your thoughts. We are thrilled to have you as our resident and will be sure to share your words with Al.
Fantastic experience: It was quick and easy !
Thanks Davon for the review. Glad to hear the process was smooth too... that's always the goal!
Fantastic experience: Craig was fantastic to work with. From April ‘22 through September ‘23 he managed a property we rented. He was always easy to get a hold of and quick to solve any issue we were dealing with. Also very adamant about getting the job done the correct way which we very much appreciated. He and his team are great!
Thank you Taya for the kind words. And great to hear from you!
Fantastic experience: Craig has been a great help managing my property in Ferndale for me. Took care of finding a tenant and maintaining my home while I was out of state.
Thanks Scott for the positive review. It's been a pleasure helping you with your property. We hope we'll have the opportunity to do it again in the future!
Negative experience: Canceled my showing at the last minute. Very unprofessional. Will look elsewhere.
Hi MB - we're sorry you're unhappy. We do cancel showings and remove listings immediately upon collection of the hold deposit. The goal is to save prospects an unnecessary drive to the property, and most people are happy that we do this. Unfortunately we can't predict when someone will send a deposit into the system. I spoke to the employee involved. He mentioned he did his best to explain this. Regardless, we're sorry this home is no longer available and we wish you luck in your search.
Fantastic experience: My experience with Real Property Management Advantage has been nothing short of amazing! Considering we work with a lot of property management companies Craig has been amazing! He went above and beyond for one of the tenants at a property. He ensured the home was deep clean prior to clients move in date. Craig also made sure everything from invoicing to updated work orders were valid. I appreciate their open line of communications it’s really important when you’re a contractor! I look forward to working with them again!
Kenya, thanks so much for your review. And thanks for helping us achieve a happy new resident. We are looking forward to working with you and your company in the years to come!
Fantastic experience: My wife and I had a GREAT year leasing a property in Ferndale through Craig and Real Property Management Advantage.Great communication and timely maintenance when it was needed. We just put in the request through the app and it was almost immediately addressed each time. We actually planned on renewing our lease, but the plan was to move to this area then eventually buy. And it just happened sooner than expected! We would have been quite happy to stay another year (or two) had we not found a house in the same neighborhood. It is certainly the best property management company we have ever used.
Thank you Kevin. We would have been thrilled to keep you and Nikki as residents for another year, but also very happy you found a great place right in the neighborhood. Thanks so much for the positive review!
Fantastic experience: The most reliable, responsible and professional property management office you could find in MI, Craig took care of everything perfectly while I am abroad, always responsive, kept me updated with the status, supported me with all the requests, placed the right tenants. I couldn’t be happy enough to work with Craig, he really made “worry free” happen! I have no any concerns about my property while being abroad!
Thank you Yunfei. We really enjoy working with you and look forward to many more years doing that.
Fantastic experience: After doing massive research for a property management company in Detroit I found Real Property Management Advantage and Craig Bitel. Their comprehensive approach to property management coupled with their very detailed checklists and various service offerings, are very superior to all other companies. Craig is a wealth of knowledge for anyone wanting a property management company with thorough knowledge of the Detroit area and all the ins & outs of getting a city permit for landlords. I highly recommend Real Property Management Advantage for anyone needed a well qualified property management company!
Thanks so much Don. We can't wait to work with you for many years to come.
Fantastic experience: Real property advantage team was very professional and helped me find the perfect home, I highly recommend their services.
Thank you for recognizing our efforts. We're thrilled you love your new home!
Negative experience: Worst company I’ve ever worked with. I went to see a house at the showing time that I had set up on they’re website. Drove 20 minutes to the property and couldn’t get the lock box to open. Called the company and spoke to the manager which he stated they don’t do showings but clearly they do if u can schedule one on they’re website right? I would highly recommend to whoever reads this comment that u do not waste your time and money with these people. They have no idea what they’re doing.
We are sorry for your bad experience. We genuinely tried to explain that you're on our calendar for today 5:15pm today (selected by you and then fully confirmed by you). It is still only 2:09pm as I write this. Best of luck in whatever you're trying to accomplish.
Fantastic experience: Very thankful for Craig and the RPMA team—they took over management in a pretty hectic situation and were able to get my rental up and ready to go in a very efficient manner.
Thank you Ben for sharing feedback. We are very happy to have this opportunity to help you out with your property.
Positive experience: Hard to contact anyone
Hello C.D., sorry you couldn't reach us Sunday. Please try again during business hours and we'll happy to discuss our properties and services.
Fantastic experience: Craig is very pleasant to work with. He is professional and takes care of business. Excellent property manager and highly recommended!
Thanks Brandon for recommending us. Great working with you as well, and looking forward to many years of that!
Fantastic experience: Craig is a great guy to work with. Great understanding of the market and keeps your best interest in mind.
Thanks Matt for the feedback. We're glad to help out!
Fantastic experience: Craig is professional, responsive and a great person to work with. He really knows his business and is always willing to explain any part of the process. I am moving out of state and I feel very confident leaving my property in his hands.
Thank you Kara for the positive comments. I look forward to a great working relationship for years to come!
Fantastic experience: I recently had to relocate to the Detroit area for work and needed a place to live on short notice. I was VERY fortunate to find RPMA and Craig Bitel. Since day 1 it has been a no hassle easy organization to work with. The property is great and Craig has been fantastic! Recently a trash bin that was on the property when I arrived was destroyed by a vehicle when it blew into the road after trash pick up. I informed Craig and while it was not his responsibility to replace it, he did so without any question. To me, it's that kind of service that sets RPMA apart. I wholeheartedly endorse Craig and RPMA.
Good morning Jay, we are glad to help out. Thanks for the nice review. And for taking great care of the property!
Fantastic experience: Extremely attentive and helpful! We’ve been happy at every level with the services provided!
Good morning Ben, thanks for the great review. We are happy to have you both and look forward to many years more!
Fantastic experience: I have partnered with Craig Bitel on multiple deals and can say that he and his company are ethical and a pleasure to work with. He is always focused on giving top-notch customer service and making sure his clients are always communicated with. I am proud recommend him and his company for all property management needs.
Thank you Jolene for the review. We are excited to keep partnering with you and your team going forward!
Fantastic experience: Our rental property was in great shape when we moved in, and Craig and the rest of Real Property Management Advantage has worked to keep it that way! They've responded to any questions/concerns with urgency. Had no doubts about resigning my lease with them - always happy with them!
Annie - we're thrilled that you resigned with us. Thanks for the great review!
Fantastic experience: Craig and the rest of the team at RPM Advantage are consummate professionals. Any time I've had issues with my rental property - big or small - they've been resolved in an extremely timely manner. RPM Advantage truly cares about their clients, and I can't highly recommend them enough!
Thanks Avery for the recommendation. We're grateful to have you as a customer!
Fantastic experience: Craig and his team did an excellent job managing 2 rental properties over 4 years while we were out of the country. He is a seasoned real estate professional with a deep understanding of the market. Craig and his team are trustworthy, reliable, organized and self-motivated. I highly recommend Craig and Real Property Management Advantage.
Thank you Kathleen. We were glad to help out while you were out of the country. Let us know next time you need assistance with a property.
Fantastic experience: Craig and his team at Real Propert Management Advantage have been extremely reliable in providing top quality and timely service. I've appreciated the attentivneess in addressing our concerns and any problems we have at our property. I would recomend and endorse his team to any family, friend, or colleague.
Thanks Anthony. We are more than happy to continue providing our services to you and your family, friends, and colleagues.
Fantastic experience: I have been very impressed with the level of care and professionalism with RPM Advantage. Craig has been prepared and focused during every call we have had and I can tell he cares about what he is doing. I appreciate that. I highly recommend RPM Advantage and Craig Bitel.
Thank you Suave for this review. I am really looking forward to working with you in the years to come.
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