Berkshire Hathaway HomeServices Homesale Realty I North Pointe

Fantastic experience: Tiffany is the gem of all realtors! Knowledgeable, patient, responsive and supportive through the whole process!!

Negative experience: If you’re looking for exceptional service, this company is far from it. In fact, the mediocrity of my experience was so overwhelming that this review won’t even fully capture what I experienced. I was encouraged to waive inspection “given the volatility of the market”…I later discovered that any realtor that advises a waived inspection should not be licensed. As a first-time buyer, I thought my realtor had my best interest. That was clearly my ignorance. I’ll take accountability for that. However, what sent me over the edge was the close. I was disrespected on several levels that day, and I was always under the impression that new home owners are celebrated with a bottle of Champaign, gift card, etc. I received NOTHING from my realtor. Just some mediocre letter in the mail congratulating me on my “new” home. Do you research before hiring anyone from this company. Buying a home is one of the biggest decisions anyone can make. This company is clearly not equipped for such things.

Negative experience: Scott Wiglesworth defunds public libraries. If you’re against this practice, and the arbitrary devaluation of your potential new property by people like this, please reconsider working with Berkshire Hathaway. Edit: for prospective residents, added local news clips for context. The partner of Berkshire Hathaway, Scott Wiglesworth, champions DEFUNDING the Mountville Public Library; after the Lancaster downtown Library received terroristic/bomb threats. Wiglesworth is implicitly agreeing with the sentiments of terrorists, and explicitly defunding the library unless the library agrees to Wigleworth’s demands, (thus using the pretext of terror in order to erode a local public service) How this isn’t a massive conflict of interest for Berkshire Hathaway is beyond me.

Fantastic experience: Margaret went above and beyond in every possible aspect, including the ones I didn’t realize she needed to. She kept me informed of every single detail throughout the entire process and was an amazing steward in keeping my best interest. Understanding my busy schedule, Margaret was instrumental in keeping me on track with completing every task/signature required. I have already spread the word about how amazing this woman is and I will be reaching out to Margaret in the future when I find myself in need of her services again. Thank you for your utmost professionalism, kindness and becoming a new friend.

Fantastic experience: We worked with Tyler Stoltz. He exceeded all of our expectations when selling/buying our homes. He listened to and understood what was important to our family when buying our new house. We felt like Tyler was always in our corner no matter what. It was obvious how much time and work he put in to not only getting a good deal for the house we bought but we were extremely impressed with his work and the outcome of the house we sold as well. We do not hesitate to recommend Tyler to anyone we know who is considering buying/selling a house- he makes the stressful situation much easier!

Fantastic experience: Berkshire Hathaway was incredible throughout our entire process of buying a home. We will definitely be recommending them to anyone that is looking for a house!

Fantastic experience: Wonderful team very knowledgeable and helpful.

Fantastic experience: We worked with Preston Eberly and he was great to work with from start to finish. He’s an honest realtor and helped guide us through finding our home! He made it easy and comfortable throughout this journey.

Fantastic experience: Best realtor to do business with, speacilly with kyle shuker, very attentive and responsive guy, knows all the details about any questions you may have. It was a pleasure doing business with this facility and with kyle’s help all the way with the process.

Fantastic experience: Very friendly and helpful.

Fantastic experience: Everyone is so friendly, kind and welcoming there.

Positive experience: Good to get real estate.They come up with a great plan for long term goals to achieve the American dream.A home to have with family,and if I may add,a great place,with up to date appliances,and maintenance.

Fantastic experience: Lisa Naples is wonderful!

Positive experience: Excellent service. The agent will assist you through the whole thing.

Negative experience: This company is the worst. They won't show an apartment unless you pay their fee. As someone, whom has paid many fees, just to see an apartment, all pictures are deceiving. They don't make enough money to show you an apartment, to decide if you like it. Property Management companies in Lancaster only care about themselves. I suggest buying a property. The rent is twice the amount an owner pays for the mortgage and property management companies make so little money off rentals, they have no vested interest if you need repairs. All their good reviews are made up by staff. Stay away from this company for rentals and home appraisals. Notice they only thank the good "fake news" reviews? Sad but true.

Fantastic experience: Jim White was great. He was able to save me some money every month, and provide more coverage at the same time. He answered all my questions and was very knowledgeable. Great experience. Brett

Fantastic experience: Corey Thudium is the best!

Fantastic experience: Great company. I know many of the realtors personally.

Fantastic experience: Good realtor

Fantastic experience: Wonderful people to work with

Fantastic experience: Karie Martin did a fantastic job at handling the title paperwork for both the sale of our home and purchasing our new home. When an issue came up after settlement with something that got missed, they were quick to resolve it and cover the charges that had resulted from that. Thank you for a great experience!

Fantastic experience: Great people to deal with! A special thank you to Mark Cloyd for being so accommodating.

Fantastic experience: Great people, solid company to do business with!

Negative experience: Below is the letter I sent to the company following our experience: I am writing you this letter as a reminder of our disappointing experience with your company and employees. Though you may simply disregard this letter as you did our well-being, I still want to share as this will be the same story you will see in our review of your company and when we share our experience with friends and family alike. To begin, a maintenance worker employed through your company admitted to Sean Hall, a co-signer on the lease, that the apartment had not been ready for move in. Through December 1st, 2017 and April 9th, 2018, we had no heat in our apartment. Later I came to learn your company was in fact breaking the law by not rectifying this issue. Had we not been naive to our rights, your company would not have gotten away with taking advantage of us. The credits the company quickly like to refer to during the several months with out heat was not adequate coverage, the only right solution and law-abiding answer was the heat to be fixed. In the case that the property owner was not able to afford the fixing of the heat at that time, the lease breaking fee was not the only assistance we should have been allowed, but also moving costs and assistance. We are both students, full-time workers and volunteers, we did not have time to bend to your whims. We were then harassed and threatened in April for more payment towards our rent which was inaccurately claimed to be due. Severely times we were spoken to disrespectfully by employees and brushed off as a nuisance all the while freezing in our own home- we had days where we could see our breath standing in our kitchen, our pipes froze and were left that way for more than a day, we would have to wear jackets in throughout our home to attempt to stay warm. We often had to stay elsewhere with family members and friends just to escape from the cold. In addition to the major issue of the heat, we have had a leak in our ceiling for several months. No one has fixed it and it has been reported on several occasions. We had no locks on our windows upon move in. The front entrance way to the building smells, and looks disgusting. The ceiling in the kitchen is cracking and following apart. This was reported and they place tiny slabs of wood on the ceiling to give the impression they fixed it, which isn’t true, it only hid the problem and was done out of hopes they we were naïve enough to believe that it was solved. We were treated unfairly, inhumanely, and your company was breaking the law. The fact that you got away with this was only due to our ignorance on our rights, and I hold responsibility for that ignorance. Thanks to your company, I now better understand my basic rights has a human and tenant, and will never be treated this way again. I will also never rent or buy my future home from your company or any branches of it. I am still completely shocked by the treatment (and lack thereof) given by your company.

Fantastic experience: Would go there again. Very caring, understanding, kind, willing to work with you.

Positive experience: Real estate office

Fantastic experience: Great service friendly staff clean office, tea and coffee while you wait!

Fantastic experience: The Craig Hartranft Team is awesome!

Negative experience: Don't believe all the hype about this realtor. They are highly overrated.. I set the price for our home and got it. $5,000 more than the agent was going to list it. Didn't even get a thank you for putting more money in his pocket. The communication exchange was horrendous. Then they never delivered a SETTLEMENT sheet the day before SETTLEMENT as required by law. Lastly,the day before SETTLEMENT, we learn that a portion of our proceeds are being held back. Very sloppy and lack of attention to details. There are a lot of choices for realtor in Lancaster. I cannot recommend this one.

Fantastic experience: Best company ever! Ask for Jack Wittmaier!

Fantastic experience: Donna Shaw was a great realtor, she helped us to find our dream home here in Lancaster.

Fantastic experience: I've had nothing but great experience with them as they've helped me to buy a home.

Fantastic experience: Largest real estate company in Lancaster County!