Shannon Shaffer, Realtor

Experiencia fantástica: Shannon was a complete joy to work with and I would highly recommend her to anyone looking to purchase a home in Santa Cruz! She is knowledgeable, organized, and efficient and has an incredibly calm, supportive, and friendly attitude. She was always available and super easy to reach as well as endlessly accommodating of our many questions and requests. I particularly appreciated her deep understanding of the local real estate market and willingness to connect with other agents to gain insights on timing and suggestions for making a competitive offer. She kept everything moving smoothly and as stress free as possible. She kept us informed every step of the way and it was so reassuring to have her expertise and communication throughout the entire process. Shannon is everything you want in a realtor- a highly competent professional who is also warm, patient, and trustworthy. Highly recommend!

Experiencia fantástica: Shannon took excellent care of me and the sale of my property. She provided valuable guidance on all kinds of questions that came up from price to repairs to staging. Her wide range of contacts and extensive marketing efforts resulted in a quick sale (less than a week with 3 offers) and we sold for more than asking price. She helped me buy the property year ago and I’m very glad she was available to help me sell it. I would jump at the chance to use her again if I ever needed a realtor in the future.

Experiencia fantástica: Shannon helped us buy a house in the Santa Cruz Mountains in 2011 and sell the same one in 2026. We are very grateful for her continued dedication and guidance. We heartily recommend her if you are looking to sell or buy in Santa Cruz County.

Experiencia fantástica: Shannon is the most patient, kindest person who can help people find the home they deserve. My partner and I are new to the Bay Area and had never bought a house in the US before. Shannon helped us navigate the confusing process with kindness and care, making it easier for us to think of Santa Cruz as a place we now call home. It matters so much when you are assured that you belong here, and Shannon will make sure that you believe it as well. As a local, she knows her way around the city and its neighborhood like no one else. She’s the best!

Experiencia fantástica: We can't say enough good things about Shannon. She recently helped us sell our home and find a new one--at the same time!!! She was outstanding every step of the way. Shannon is a true professional. Her knowledge of the local market and years of experience in the area were invaluable as we navigated selling and buying simultaneously. She was always responsive, infinitely patient, and available whenever we had questions or concerns. Beyond her expertise, Shannon is simply a pleasure to work with. She is warm, friendly, and calm under pressure. We always felt supported and confident that she had our best interests at heart. Buying and selling a home is stressful, but Shannon made the whole process feel manageable. We are so grateful for her guidance and would recommend her without hesitation.

Experiencia fantástica: Shannon was delight to work with. My daughter and I were included in every step of the transaction and it went very smoothly. Thank you, Shannon, we look forward to our next experience.

Experiencia fantástica: Shannon did a wonderful job for our Santa Cruz house purchase. She was super responsive, a terrific communicator, very knowledgable, and an excellent human being. She has great relationships with all the inspectors and contractors we needed. Everything got done quickly and smoothly, and we really could not have been happier. She was super friendly and excited to welcome us to Santa Cruz Thank you, Shannon!

Experiencia fantástica: Having Shannon as my agent was an incomparable experience. She knew exactly what it took to make the sale. Every suggestion and idea she had was key to making the successful sale. She went far beyond what she had to do, and I can’t even imagine this process without her. She is such a nice and supportive person, it made this a pleasure instead of an adventure. I cant say enough positive things about her. The last thing I want to mention is how ethical and thoughtful she is, she represented me brilliantly, but also ensured that the buyer had all the knowledge they needed to close this deal.

Experiencia fantástica: Shannon is AMAZING! She walked my husband and I through the home buying process with such grace and was able to find us the perfect home for our family. Although the process is stressful (no way to avoid it!) Shannon made it as smooth as possible and was available for questions whenever they came up. We found her through a recommendation of another family that had worked with her and we will absolutely recommend her moving forward as well. Thank you Shannon!

Experiencia fantástica: If I could give Shannon 100 stars, I absolutely would! My fiancé and I worked with her to buy our first home, and we couldn’t be more grateful for her professionalism, patience, and great sense of humor throughout such a big life decision. From day one, Shannon took the time to walk us through every step of the home-buying process and thoughtfully answered every question—big or small—with care and clarity. She was incredibly attentive to our needs and schedules, genuinely invested in helping us find the right home, and guided us through every step with confidence and kindness. We are beyond thankful to have had Shannon on our team and would wholeheartedly recommend her to anyone looking for a trusted and exceptional realtor!

Experiencia fantástica: Shannon is the best! Not only did she help get our house on the market and sold, she helped us buy our dream home on the Smith River. Pick her and you'll be in good hands

Experiencia fantástica: Shannon is a dream amid the nightmares of real estate professionals. Curiously, we did not get to work with her, as we were bound by another contract, but we met with her to assess our options for re-contracting with her. She was kind, compassionate, skillful, and wise, and I will absolutely work with her in the future, if need be. Anyone seeking a positive experience in buying or selling a home, will benefit from Shannon's expertise and care.

Experiencia fantástica: Working with Shannon Shaffer as a home stager has been an absolute pleasure! Shannon is highly professional, detail-oriented, and knows exactly what it takes to prepare a home for a successful sale. Her positive attitude and collaborative approach make her a joy to work with, and her trusted team of vendors ensures every property is prepared on time and showcased to its fullest potential. We’ve had the privilege of partnering with her on multiple projects, with homes selling incredibly quickly and receiving multiple offers. Her expertise and experience are truly top-notch, and we’re honored to be part of her team. We look forward to many more successful collaborations!

Experiencia fantástica: Shannon was the perfect choice to help sell my parents' house. My parents and I were not in town during the renovations and sale, so having a responsive agent was crucial. Shannon was always available to answer our questions, kept us informed, and was also willing to check on the house when needed. She recommended stagers, an electrician, and arranged for someone to take photos and video. In the end, the house looked great. When offers started coming in, she walked us through each one and didn’t pressure us to accept any specific offer. We were very happy with the final result. We would highly recommend her to anyone looking to sell their home.

Experiencia fantástica: Shannon helped us out big time during our stressful move to the area. She found us an awesome rental just in time before we had to be out of our old house and helped us buy our new place. She understood the sense of urgency we had and really fought for us. She was such a pleasure to work with and made the process so smooth and easy! Can’t recommend her enough! Update: 4 years later Shannon listed our home after we decided to relocate and she made the process such a breeze! Her knowledge and frequent communication was really helpful and was comforting to know we were in good hands again.

Experiencia fantástica: Shannon Shaffer was an amazing person to work with. She Helped me navigate first time home buying and Made the entire experience a breeze. Would highly recommend any of my friends and family to Shannon.

Experiencia fantástica: We chose Shannon Shaffer to be our realtor in the listing of our parent’s house. They built and lived in the home for 63 years and we knew it needed a special person to manage this special property. From the beginning, Shannon put us at ease. She brought in qualified people to stage, photograph and video as well as recommend electricians and others. When offers came, she presented the benefits or concerns. We never felt pushed or coerced. It was our decision to accept what we felt was the right one for us. My husband and I both greatly appreciated this! In the end we got a full, all cash offer with a ten day close after being on the market only two weeks. Everyone was pleased. We highly recommend anyone looking to buy or sell in Santa Cruz to go with Shannon Shaffer. We look forward to more real estate transactions with her in the future.

Experiencia fantástica: We loved working with Shannon on the purchase of our new home. Shannon is truly knowledgable about the Santa Cruz market and surrounding areas and encouraged us to look at neighborhoods we were not familiar with which was really helpful to ensure we ended up in an area we love. We started our search well before we were ready to make our decision and Shannon showed the same enthusiasm and engagement throughout the 6+ month process. She truly became our friend during the search and we would recommend her to anyone looking to buy or sell property in the area. Thank you Shannon!!

Experiencia fantástica: Shannon was professional, punctual, kept me informed at every juncture, answered all of my questions and worked hard to ensure that our commercial property sale went through even though there were hiccups along the way. I highly recommend working with her for any type of real estate.

Experiencia fantástica: A friend and I recently teamed up on a real estate purchase on the lower Westside of Santa Cruz. Purchasing property anywhere in California can be a trying experience to say the least but buying in Santa Cruz in this current economic climate was especially challenging. Shannon was right there with us from start to finish answering our questions, communicating with all involved parties and always keeping us informed. Shannon is not pushy but is firm when needed and makes sure that the little details are not omitted. On top of Shannon being an excellent real estate agent, she is also kind hearted and a pleasant person to be around. All in all, I would highly recommend Shannon's services to anyone interested in purchasing or selling a home. You will not be disappointed!

Experiencia fantástica: Shannon is wonderful! She was so patient with us as we looked at quite a few different properties over the span of a few years before we finally found the perfect house. She is so knowledgeable, prepared, friendly, and hard working. She’s very responsive and always texted back right away whenever we had a question. She gave us great advice as well. It was a pleasure to work with her. I highly recommend working with Shannon. You won’t be disappointed.

Experiencia fantástica: I could not have done this -selling my home and buying a new one- without Shannon Shaffer. When I decided to sell my long time family home I knew I needed a realtor to ally with me on logistics AND the emotional processes. Shannon truly listened to me and guided me with her expertise. Her depth and breadth of connections in Santa Cruz County made quick work of the many tasks needed. Shannon helped me make smart decisions and got my house on the market faster than imaginable! She then helped me navigate the multiple offers that led to a very successful sale that also felt right. For my next stage, Shannon encouraged me to dream and believe that the right house was in my future. When I found that home in another market, she partnered with a realtor from there and continued as my “therapist” through all the ins and outs. Shannon is a gem: hard working and relaxed, realistic and optimistic, professional and personal. I am so glad to have her truly by my side.

Experiencia fantástica: I can’t say enough about how amazing Shannon Shaffer has been helping us purchase the perfect home in Santa Cruz from out of State. Shannon accommodated us and our timing when we had to take a whirlwind house hunting trip over just a couple of days, worked closely with our realtor in another state to coordinate the sale of our old house with the purchase here, methodically worked through the agreement with the seller and continued working closely with everyone involved to be sure our purchase went smoothly. Since we came from out of State Shannon’s deep local knowledge of neighborhoods and available housing was incredibly helpful. Now that we are in our home and we and our kids have had some time to explore we realize how this home and location that Shannon helped us pick is really ideal for us. On top of that Shannon’s personality helped us feel welcome and supported, and it really eased our transition into a new community. I don’t post reviews often, and rarely have I given glowing comments with no negatives, but I can truly think of no things I can criticize through our whole transaction and after. I would absolutely recommend Shannon Shaffer for anyone looking for a home in Santa Cruz, you won’t be disappointed.

Experiencia fantástica: We were so impressed with Shannon and her professionalism. We needed to find something very quickly and she delivered. Within a few hours of contacting her she had listings for us to review. As out of state buyers we needed someone who we could trust and get us all the information we needed as quickly as possible. In less than 3 days she found us the perfect situation and made the whole process easy and quick.

Experiencia fantástica: Shannon make difficult situations easy. She is pleasant to work with and will represent you with vigor and tenacity that is second to none. I will never use another agent in Santa Cruz County.

Experiencia fantástica: This was the third time I was represented by Shannon and I'm thrilled with the result. Her experience was invaluable in negotiating a fair price for my fixer upper, so I could afford to make necessary repairs. The entire process from search to post-closing was efficient and drama free. Shannon's project management skills are top notch. Highly recommend!

Experiencia fantástica: I just closed on a property I purchased through Shannon over 10 years ago! I’ve bought and sold a few properties over the years and had good realtors for those transactions… but Shannon is in a different class—truly the best! I knew every detail and exactly what was happening the minute there was a change or question. She is the ultimate professional. I’ll never list or purchase another property without her!

Experiencia fantástica: We have bought and sold with Shannon's help and guidance. Hands down the best agent we've ever worked with. She kept us informed and prepared throughout both transactions. She was alongside us every step of the way. She found us our perfect home and then helped us with the bittersweet process of selling it when we had to relocate. Buying and selling a home can be incredibly stressful and scary but she has a special way of making it neither of those things. I cannot say enough good things about her. She knows the business inside and out and goes above and beyond ALWAYS. She honestly cares about each and every client she works with. I would recommend her to everyone.

Experiencia fantástica: Shannon went above and beyond her regular responsibilities. She remained professional, polite, calm, kind and hard working through the entire 4 month process. I’m so thankful for her support and guidance through this big transition in my life and sale of my home and the purchase of my new home.

Experiencia fantástica: What a wonderful person to work with

Experiencia fantástica: My wife and I were first time home buyers and Shannon was really great throughout the entire process. She was always willing to help explain everything to us and we still reach out to her with any questions we have. She is very responsive and always seemed to have our best interest in mind. She knows the Santa Cruz area very well and seems to know everyone in the local realty business! We would highly recommend Shannon! We are extremely happy with the home that we bought and we couldn't thank Shannon enough.

Experiencia fantástica: We bought a home and sold a home in four weeks with Shannon Shaffer! It was a long shot dream that manifested because of Shannon’s expertise, support, and perseverance. Everything was so fast as we had an accepted offer that was contingent on the sale of our home. She helped us quickly get on inspections and photographs. Her photographer and title company recommendations were great. I still can’t believe that it all worked out. I would highly recommend Shannon to anyone looking for a realtor. She makes your goals her goals, and she works tirelessly to achieve them. I’m so grateful for her making this possible for our family.

Experiencia fantástica: Shannon is the best! The home selling/buying process can be overwhelming and stressful, but she will put you at ease the moment you meet her! She is super detailed and goes over each and every step with you. She is super educated about the real estate market, all the disclosures, and all the hidden gems Santa Cruz has to offer. You are in amazing hands when choosing Shannon to be your local realtor.

Experiencia fantástica: She goes above and beyond what a real estate agent does. I recommend her to everyone. When selling your house or buying your new home Shannon is the one you need to call when I had electricity problem her husband was kind enough to come and fix it. My dog Misty just loved her right away

Experiencia fantástica: Shannon is very detailed oriented. She takes pride in the way she represents her clients. The wealth of knowledge and the experience that Shannon is able to provide her clients is unmatched in the Real Estate Industry.

Experiencia fantástica: Working with Shannon was a great experience. She’s incredibly responsive, and had the patience of a saint since we were very particular about the property we were looking for. Her positive outlook and dedication made her the perfect partner to help us find the right home for our family.

Experiencia fantástica: I really feel as though I’ve been listened to in regards to what we were looking for in a house. It’s nice to know that my husband and I, being first time buyers, had such an experienced and thoughtful advocate working with us. I would be so happy if any friend or family member worked with Shannon in the future. Thank you so much Shannon!

Experiencia fantástica: Shannon Shaffer is truly a remarkable real estate agent. In just three months, she sold my home and helped me find another home to purchase. She knows the market well and every step of the way guided me and made sure we moved forward in a timely manner. Shannon was available to answer all my questions and to make sure that I understood the process. She made me feel as if i were her only client. Shannon is not only a wonderful real estate agent, she is also a compassionate and thoughtful person. I am so fortunate to know her.

Experiencia fantástica: Shannon help my husband and I buy our first home during corona times. She went above and beyond to make such crazy times feel like and effortless adventure. She was always on top of everything, always available, and very patient with first time home buyers filled with hopes, questions, fears and dreams. We really felt like she got our back and we could trust her to make the best decision. At the and of this "adventure" she became to feel more like a friend than anything. Shannon is not only and incredible agent, but an amazing person as well, or a movie star! According to other agents We are beyond happy that Shannon was the agent that help out dreams come true.

Experiencia fantástica: Shannon is hands down the best realtor in the county!! She helped us find our dream home (and we are very picky)! She was always available when we needed her no matter what time of day (or night!). She explained the process and was always patient with us and very diligent in her work! We highly recommend her!

Experiencia fantástica: Shannon helped me to buy my home in Santa Cruz when I moved into town to start a new job and new career path. She is incredibly warm, welcoming, knowledgeable, and doesn’t hold back. Shannon drove me through the neighborhoods, sharing stories about and giving character to each of them, which was incredibly helpful for me. She shared both the positives and negatives of each neighborhood and was straight forward in her assessment of each property we visited. I was facing a time crunch so I had to move pretty quickly. She was responsive, understating, and patient with me through the whole process. I’m very happy with the home she helped me to find here and would highly recommend her to anyone moving to Santa Cruz.

Experiencia fantástica: Shannon gave me super powers when I was buying my house. As a single mother I was totally overwhelmed with the process and I did not think that I could manage it. Shannon gave me confidence and held my hand through the entire process. She managed everything so efficiently and quickly and now I have my dream house near the beach. Melisa Sykes

Experiencia fantástica: Shannon is great, knows the market well and so connected within the community! She does a great job for each of her clients, making the stress of buying or selling a home as minimal as possible.

Experiencia fantástica: Shannon is the best realtor in Santa Cruz County. Period. Look no further. Huge fan (and not just because we share the same first name)

Experiencia fantástica: Shannon was informative and professional. She helped us weigh the pros and cons of various home purchase scenarios and was very supportive during the home search process.

Experiencia fantástica: Shannon is passionate about her clients. She works around the clock to make sure every detail is dealt with accordingly. You will not find a more genuine realtor.

Experiencia fantástica: Shannon provides unparalleled professional service with a great attitude and knowledge of her profession.

Experiencia fantástica: Shannon is the kindest and most persistent person I know! We started looking for a very specific home and property on a really low budget. Shannon never gave up and always showed up for us during the process. She is not only an expert in her field, but a joy to work with. I can't recommend her highly enough.

Experiencia fantástica: Not only is she the perfect person for the job, she exudes professionalism and understanding what her clients need. I’ve known Shannon for years and wouldn’t use anyone else as my Realtor.

Experiencia fantástica: Shannon is awesome! She is a true professional with the knowledge and experience to make the difference in a transaction. She is a real go getter that goes the extra mile for her clients. I have had the pleasure to have worked with her over and over and the experience only seems to get better

Experiencia fantástica: Shannon Renfrew is a great realtor. Very friendly and professional. Even though I was only seeking to buy a mobile home, Shannon spent much time taking me around to different areas to look at homes for sale. She found the home I purchased just as it was going up for sale. Shannon was helpful and knowledgeable all through the escrow/closing period. I highly recommend Shannon.

Experiencia fantástica: Shannon is recommended for first time home buyers and investors for a good reason! She will close the deal for you and not dawdle on your dime!

Experiencia fantástica: Shannon sold our home in August of 2017. She was great to work with and did a fabulous job of showcasing our property. It sold within the first month of listing. If we ever need to sell any real estate in the future, Shannon would be the first person we would call.

Experiencia fantástica: Shannon is not only a fun and lovely person, she is very hardworking, diligent, creative and well informed of the current market values and trends. Shannon would do an excellent job representing the sale of your home to maximize value, and would be a perfect representative for a purchase- she will negotiate a good deal, take time to understand your needs, and come up with great options. You won’t be disappointed working with Shannon, both professionally and personally. I buy and sell homes professionally, and she’s as good as anyone I have worked with.

Experiencia fantástica: Shannon was referred to us by close friends, and we couldn't be happier with her professional and friendly demeanor. She helped us buy a house in 2013 on the Westside of Santa Cruz. It was a stressful situation for us as my husband was still living in Texas. Shannon immediately made us feel comfortable and confidant that she would help us find our perfect place x She worked tirelessly, showing us numerous properties until we found the one we loved. She has since become a great friend, and I always refer her to anyone I know who is looking to buy or sell a home.

Experiencia fantástica: Our house had been on the market for eight weeks with someone else representing us and we didn’t feel like things were progressing as expected. We contacted Shannon and she ended up changing the entire situation, and our lives, for the best! Her knowledge of the market in the area and her passionate approach on marketing our house led us in the right direction! We had a written offer in two days! After accepting the offer, an unforeseen situation cropped up which could have derailed the sale of the house, but Shannon and her team worked relentlessly and thoroughly with us the resolve the situation! Their efforts made us and the buyers very gratified with the outcome and we even closed one day early! Shannon kept in constant communication with us throughout the process, even though we live several hours away. Her abilities to help us get through everything so quickly and smoothly saved us a lot of time and stress! She worked every day, at all hours, to bring this to its conclusion! I can’t say enough about her efforts! We highly recommend Shannon to anyone who simply wants the best! Her knowledge and expertise are exactly what you look for when you’re dealing with real estate! She sees the big picture and will do everything to make your dreams a reality! Trust her to treat you right! -The Anderson Family

Experiencia fantástica: Shannon is the best! She has helped us buy...sell...and buy again! She makes the process of buying or selling a home less stressful, less intimidating and more enjoyable! She knows this community and has a strong professional network. She is diligent, straight forward, experienced, thoughtful and listens. Her communication skills are on point and she is simply a wonderful person. She cares and it shows. We love Shannon!

Experiencia fantástica: Want the best person to help you buy or sell a home? Look no further! Shannon Renfrew is the best agent we’ve ever worked with and is now a long time friend of ours. She helped us look for homes in our price range, find the perfect match, answer a million of our questions, and helped us make an offer that was accepted by the seller! She’s got a great personality and is an honest and amazing realtor. A true gem of real estate!

Experiencia fantástica: Shannon has been my realtor for over 11 years and has helped me buy one home and sell two. It will be hard to find anyone else who can fit her shoes. She is always extremely responsive, positive, professional, helpful, and a lovely person. She clearly brings a great deal of experience to her job and at the same time, she is thoughtful and kind. She always goes the extra mile for her clients. She even volunteered to help me find a realtor in the area where I'm moving, out of the state. I really can't recommend Shannon's services as a real estate agent enough.

Experiencia fantástica: I met Shannon about 6 years ago when we wanted to sell our house in Soquel. From the first time I talked to her I knew we were going to be friends. She is friendly, outgoing, and has a smile that will immediately make you feel comfortable. She listens and is very knowledgeable about the comparison values of your home and active listings in your area. She was always very responsive to my emails and calls. She makes you feel as if you are her only client. I can not recommend her enough, we had a great experience with her, and I made a new friend in the process!

Experiencia fantástica: I have had the pleasure of working with Shannon on two different home purchases. She really is the most reliable and knowledgeable realtor around. Having grown up in this area gives Shannon an advantage of understanding this wonderful and diverse community. I plan on working with Shannon in the future for my next home purchase.

Experiencia fantástica: We LOVE Shannon. She has sold two properties for us. I really don't know what more I can add to all the other comments. If and when I ever decided to sell my house, Shannon will be the first person I call! She treats you like you are her only client. She has super communication skills and she always smiles!

Experiencia fantástica: Absolutely excellent service. I couldn’t ask for a better experience.

Experiencia fantástica: Through the entire process of selling a home and then waiting 6 months and buying another home, I never had a question of what was happening next what do I need to do? Every little detail was explained, dates and timelines were met when they we're supposed to be and each transaction felt seamless. Never felt like I didnt have a choice and all of my ideas were heard, discussed. In short the best way to buy or sell a home is to have Shannon on your side.

Experiencia fantástica: Extremely professional with extensive local knowledge. Maintains contact even after the deal is done and takes a personal interest in the happiness and satisfaction of her clients. Would definitely work with Shannon again!

Experiencia fantástica: Shannon is always prepared and works hard to ensure the best outcome for her clients, including me.

Experiencia fantástica: Shannon represented us for the sale of our townhouse and subsequent purchase of a single family residence. We couldn't have been happier with the service and expertise she provided on what was both a challenging sale and an "against the odds" purchase. The townhouse sale required navigating a layer of State regulations related to Home Owner Association transactions and the purchase was a short sale with a first, second, tenants, landlords and VA financing. We were operating on a tight timeline to coordinate the sale, purchase, and move but Shannon was on top of everything throughout each phase. It was clear she had a good relationship with other agents in the area and I am sure this helped matters during negotiations. That townhouse sold, in this downturn, in just a couple of weeks! We also had great results from the network of professionals she had experience working with on previous transactions (inspectors, tenting, repairs, etc). Selling, buying and moving is a stressful endeavor under the best of conditions but Shannon's expertise kept our drama to a minimum! When all was said and done, we ended up with more house than I thought we'd be able to afford and we did it within our budget. This was a series of complicated transactions and I can't imagine them having ended with a better outcome.