EWC Property Management
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Photos of EWC Property Management
Our comment from ImmoNetwork about EWC Property Management:
Exceptional Responsiveness and Customer Service
What truly distinguishes EWC Property Management is the remarkable level of care and attention provided by its team, particularly Ashley Pennington. Countless clients highlight her promptness and efficiency in addressing inquiries, whether during regular hours or in urgent after-hours situations. Ashley is frequently praised for going above and beyond to ensure smooth transactions, offering professional guidance that makes complex processes feel manageable. Her approachable demeanor and dedication have made her a trusted point of contact for many homeowners and real estate professionals.
- Rapid Communication: Clients consistently note that emails and calls are answered quickly, eliminating the frustration of long waiting times.
- Client-Centric Approach: Staff members are described as courteous, kind, and genuinely eager to resolve issues without making clients feel rushed.
- Reliability: The team is known for following through on requests and keeping homeowners informed throughout the entire process.
Professional Expertise in Documentation and Sales
EWC has earned a strong reputation within the real estate industry, particularly for its handling of documentation and closings. Mortgage lenders, appraisers, and real estate brokers frequently commend the agency for its ability to gather necessary condo and HOA documents with remarkable speed and accuracy. This proficiency significantly accelerates the sales process, reducing stress for buyers and sellers alike. The team’s deep understanding of legal requirements and community rules ensures that transactions proceed without unnecessary delays or complications.
- Efficient Document Processing: The agency provides required paperwork in a remarkably short timeframe, often in hours or days rather than weeks.
- Industry Collaboration: Real estate professionals appreciate the clear communication and professional cooperation that facilitate smoother closings.
- Problem-Solving Skills: The team proactively identifies potential hurdles and resolves them before they impact the transaction.
Effective Property and Community Management
For homeowner associations and condo boards, EWC offers more than just administrative support; they act as strategic partners in community management. Many HOA presidents have reported that EWC has turned around struggling communities, rectifying financial discrepancies, improving curb appeal, and ensuring that maintenance issues are addressed promptly. The management team is valued for its transparency and ability to negotiate with vendors to secure the best prices, ensuring that community funds are used effectively. Their hands-on approach means that routine maintenance and emergency repairs are handled swiftly, preserving property values and resident satisfaction.
- Financial Transparency: HOA boards appreciate clear, high-level summaries that aid in decision-making and financial oversight.
- Maintenance Coordination: The agency effectively manages vendors and ensures that repairs, from snow removal to structural fixes, are completed efficiently.
- Community Advocacy: Managers like Kristen, Karen, and Louise are recognized for their personalized attention and commitment to resolving specific community needs.
A Trusted Partner for Homeowners
Ultimately, EWC Property Management is regarded as a reliable and professional partner that prioritizes the well-being of its clients. Whether handling routine inquiries, managing complex disputes, or overseeing large-scale property improvements, the staff demonstrates a consistent level of excellence. Homeowners frequently express relief and gratitude for having a management company that listens, cares, and delivers results. This strong foundation of trust and service excellence has made EWC a top recommendation among those seeking competent and compassionate property management in the United States.
EWC Property Management: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,2 out of 5 from 63 reviews
Fantastic experience: Always a great experience with EWC especially Ashley who addresses my questions and concerns promptly and efficiently.
Negative experience: It is very hard to speak to the management. The one picks up the phone, she was extremely rude and hung up the phone during the conversation and told “don’t call here anymore on 10/23/2026. what is the reason she is there , to hang up the phone calls?? There is no such a communication system to handle , just have to wait until someone call the resident. I pay HOA every might ,, for what??
Negative experience: One star is too much from them. They write letters to the HOA members for garbage pails holding spots, dogs in the park,private snow removal companies where they should put the snow, but they have never helped me in any way. I had their landscapers put all the garbage on my fence, she wanted pictures. She still did nothing they cut my plants & trees on my property. Kids are riding their bikes, scooter, etc and crashing into my fence, Kristen wanted their addres & she said she has to forward it to the board. I also said they should pay for my fence since its on the easements side ,She said she couldn't write that and that I was aggressive and she would have the owner call me back the same day and hung up. It's been 2 days no callback.
Fantastic experience: As a mortgage lender I work with a lot of management companies and employees of those companies and sometimes it can be a bit of a pain…. BUT then there is Ashley and the EWC team! Ashley goes above and beyond every single time to help get what is needed to ensure our clients get to the closing table. She is efficient, kind, and a pleasure to work with. Thank you so much for all you do Ashley!!!
Fantastic experience: EWC Property Management is always very helpful and responsive if I have an issue. They even respond to assist after-hours, which I really appreciate. Ashley is especially great - always on top of everything and ready to follow-up on any question/issue. Very grateful for the help and support! Iwona and Henryk
Fantastic experience: Karen has been very responsive and helpful when trying to find solutions to different issues that have come across my particular unit!
Fantastic experience: A big thank you to Ashley P. at E.W.C. Property Management and her approval to send over Billy from Picassa to address a leaky pipe (Vent Stack) at my Rustic Woods Condo. The issue was an easy fix, the 50 year old pipe was removed (by Guy the Plumber ), and replaced with new PVC. Upon removal we noticed the original pipe was completely clogged which forced the water to leak at seams after a rain. Once again thank you to all parties involved, had the pipe completely failed it would've been a bigger mess than a few drips. Crisis averted!
Fantastic experience: I work in the mortgage industry, and unfortunately, my past dealings with management companies have not always been the best. Working with Ashley Pennington at EWC, however, has been amazing. She is a breath of fresh air. Ashley is extremely knowledgeable, professional, and helpful throughout the entire process. She answered all of my questions and took the time to walk me through their process for gathering the documents required by the lender. She was always available when I called and, if she was unable to answer, she returned my call promptly. Her knowledge and assistance made a significant difference in keeping the client's loan process moving forward. Without her help and guidance, obtaining the necessary documentation would have added considerable time and frustration to the transaction. I truly appreciate Ashley's professionalism, responsiveness, and willingness to help. She was a pleasure to work with, and I would gladly work with her again in the future.
Fantastic experience: EWC took over from our past property management company. It was been a relief to be able to have a company take our HOA seriously. We had bad experiences with previously companies with money missing, no involvement and overall a bad outcome. The years that we have been working Louise has been a pleasure. I'm looking forward to building the relationship with EWC.
Fantastic experience: We been with EWC for a year & highly recommend them! Karen , I wanted to express my gratitude for all your hard work for our residence and condo board. You are courteous, reliable, and an absolute pleasure to work with. Your professionalism and knowledge have surpassed our expectations. Our finances are in order, curb appeal has improved tremendously, repairs are done quickly, and problems are addressed in a timely fashion. Thank you again for your hard work & dedication Karen & Thank you EWC.
Negative experience: Highly deplorable business practices. EWC attempted to justify towing my parked car (that is legally registered to my name and address) from in front of my own property due to the absence of a permit sticker, despite the fact the entire premise of the bylaw was to ensure residents had parking in front of their own respective properties. Further, the tow company failed to verify with anyone inside the home whether the car was ours. The towing came coincidentally one month after a notice was affixed to my door. Would totally understand if my car was being towed from another property, but really? Clearly not looking out for the best interest of the residents.
Fantastic experience: I love all of the staff there
Fantastic experience: Dear Kevin and Karen, After 3 horrible unprofessional property management companies your company (Karen our trusted PM) got it all corrected and financially straitened out in three months time what the others couldn’t do or would not do in years. The previous management companies failed to fulfill their duties did not pay our water bills and benchmark leaving us with fines due to their negligence. Karen resolved everything ! and now our condominium is in excellent full financial shape. It is a pleasure sending e mails or calling EWC in emergency situations and not being fluffed off! Thank you for your time and patience in taking on our condominium and fixing the problems. Forever grateful, Denise Mastrangelo Cromwell Arms
Fantastic experience: I have had nothing but a good experience with EWC. I’ve lived here for almost 2 years. I’m big on maintenance and spotted some issues that needed repair. Ashley always gets back to my emails and sends someone by to address any problems that have to do with the outside of our home. I’ve also replaced windows, doors, and fencing, which require approval and Ashley is always quickly on top of it. I’ve had zero problems.
Fantastic experience: “As both a homeowner and Board member in the community, I’ve worked with Ashley on a variety of issues and projects. She has consistently been professional, responsive, and easy to work with. Ashley communicates clearly, follows through on requests, and does a great job balancing the needs of residents and the board. Her responsiveness and professionalism have been greatly appreciated.”
Fantastic experience: I am a Real Estate Broker / Owner & I've dealt with several management companies over the course of my career, assisting sellers & buyers on the sale / purchase of their home. I've had many encounters with this company where a client(s) had their property managed by this company. EWC specifically Ashley P. are amazing in facilitating a sale especially when correspondence is needed on urgent matters. Aside from that, they closely & tightly manage several developments / properties on Staten Island. Thank you EWC
Fantastic experience: As our HOA management company, Kevin and especially Ashley have been outstanding. Ashley, in particular, has been a true standout. She’s consistently responsive, proactive, and on top of every detail. She handles issues immediately, follows up without fail, and keeps everything organized and running smoothly. Their professionalism, fairness, and efficiency make it clear they run a tight, well-managed operation. Truly top-tier service. Couldn’t ask for better support.
Fantastic experience: This hoa management company is fantastic. always very helpful with any issues I have. Alessia is great at getting back to me when I have problems. love them
Fantastic experience: EWC Property Management has been consistently attentive. This has largely been due to the outstanding attention of Alessia George. In an industry where responsiveness and professionalism make all the difference, she represents this company in an exemplary manner. She is a gem! I can recommend EWC Property Management without reservation.
Fantastic experience: I am an attorney and I work with many management companies. EWC is one of the best. Helpful, prompt, courteous. They understand there is a job to be done, and they help you get there. Thank you !
Fantastic experience: Ashley is very customer service oriented.Follows up on all requests for information and assists on all problems regarding our condo ownership. Highly recommend EWC Managment Co.I wish the other condos we own had EWC as the property Manager Things would be much smoother. Keep up the great work
Fantastic experience: Absolute Love EWC Management, thank you for being a great professional company & keeping our complex in great care ! Ashley is such a sweetheart,answers my emails right away & always willing to help …Thanks again !
Negative experience: My experience with EWC has been nothing short but horrific. I received an email from Mr. Colbert asking me not to include self elected President of my home owner's association. Then they sent me a bill. I was told that the President can live in Pennsylvania as her primary residence and still represent us as she is a snow bird. I was asked to my my second car from an unused space and I have pictures of her car parked in the space in which she asked me to leave. I requested a special meeting as our bylaws stated we should have had an election and a nominating committee. Louise stated.'An election is not necessary. Louise also stated that technically EWC owns the common grounds. I should not be charged for an attorney that my membership dues pays. Additionally,,, I asked for them to get three bids before they have any large expenditures. I have requested a special meeting and I have not heard from anyone to date.
Negative experience: Uh Oh here we are yet again! The follow though of this management company is laughable. They tell you what you want to hear on the phone or through email and do absolutely nothing. We pay for snow removal and there is a large amount of snow that was plowed in front my parking space and my neighbor's. I understand that this wasn't plowed there by the company they hired, but I emailed them twice and called them several times to have our snow removal company move the snow. We are now on the 3rd day of this large amount of snow and Ice partially blocking our parking spaces. My HOA seriously needs to consider contracting a different management company.
Negative experience: If I could give them ZERO STARS I would. What an absolute nightmare of a management company. Louise is hands down the NASTIEST human being I have ever crossed paths with in my entire life. They’ve not only HARASSED ME for over a year about nonsensical bookkeeping issues on their end, but once realizing THEY are to blame they refuse to take any responsibility … no wonder they’ve yet again lost a contract with another HOA. Buyer beware ! If these guys are your “property management” company prepare for LIVING HELL !
Negative experience: Why am I paying for snow removal?! DSNY comes down my street to remove snow from the street. This seems like an illegal charge.
Fantastic experience: First time deal with a management company. Ashley Pennington helped me with all the documents I needed. She is very responsive and friendly! Thank you for giving me a good experience with a property management company!
Fantastic experience: As a real estate appraiser, I frequently need info on condo and HOA associations. Ashley is quick to respond and always professional. I also know her as an excellent property manager.
Fantastic experience: I worked exclusively with Ashley on gathering documents for Condo financing approval. Her response time to questions is unmatched. Her willingness to go the extra mile is beyond compare. 10 out 10 recommend working with E.W.C. & Ashley!!
Negative experience: While their workers are pleasant to speak with, their follow though on request for information is horrendous. I've been trying since May 2025 to obtain my Board member names. I've been getting the run around. I've spoken to Joyce Powers (stopped answering my emails), Karen (for weeks she's been saying that she would get back to me with information, and referred my request to Kevin (Owner EWC). Kevin never reached out to me. I as a homeowner, never voted on any of my board members and according to the CCRs we are suppose to hold meetings every year but we have not since 2021. The Board hires EWC but for some strange reason EWC doesn't have the Board information readily available to provide to me. I'm beginning to believe that my Board is illegitimate and that what is going on is illegal. If I don't receive help with this simple request soon I will be consulting with a lawyer.
Fantastic experience: I recently had an outstanding experience with E.W.C. Property Management while working on a co-op loan. The team, particularly Ashley Pennington, was incredibly helpful and efficient. I needed to gather a large number of documents, and they provided everything I required in a remarkably prompt manner. Ashley was a pleasure to work with—she was both prompt and professional, ensuring the entire process went smoothly. I highly recommend their services. This is a well-deserved five-star review for an excellent team!
Fantastic experience: Awesome service to say the least, especially Ashley P. she always responds in a timely fashion and always has the answers I need. All requests have typically a good turn time- highly recommend. -Jeanine/ FFC
Fantastic experience: I’m the president of my HOA and a financial accountant at a startup, so my schedule is always packed. Whatever personal time I have, I try to spend it with family and friends. That’s why I truly appreciate the services provided by EWC—they allow me to be as hands-off as possible while still staying informed and involved at a strategic level. I receive clear, high-level summaries that help me make decisions efficiently with my fellow board members. EWC has an extensive network of vendors and consistently negotiates the best prices on our behalf. Our account representative, Ashley, has been outstanding. She’s dependable, responsive, and proactive—every time I make a request, she takes care of it without the need for follow-ups. She’s also a genuinely kind person who always advocates for what’s best for the community. I highly recommend EWC’s services and want to give a special shout-out to Ashley and the entire EWC team for their dedication and professionalism.
Negative experience: James and Marcus have made life a living no hell. I would rather go live in my car then rent another $2000 townhome from them. They will try to scam you into keeping your security deposit. They ask for $4000 security deposit and don’t want to give it back. Awefull to do buisness with. Made every worry everyone has about a landlord come true. Not to mention the place was a disaster then I moved in. They will take advantage of you if you need a place. I would have been better off staying in hotel till I figured things out. I blame Marcus for mostly everythjng. Never felt with James. They will say ur not responsible for something then take it out of your security deposit
Hi Nick, we don't have a James or Marcus here. I believe this is a mistaken review. Please call the office at 718 980 3657 and ask for Kevin if you have any issues? But we would appreciate you removing this review if it doesn't apply to us. Thank you and sorry some one is giving you a hard time, it's not EWC.
Fantastic experience: Thank you, Alessia, for your help. Appreciate it. She helped me with my problem. Thank you
Fantastic experience: I have dealt with numerous management companies over the last 12 years and EWC is by far the best. Ashley is on top of everything here and draws on her experience with other HOAs over the years. She knows what things should cost, which vendors to deal with, and what we should prioritize. But she listens to our concerns and the final decisions are always left to us. BTW I reside at Avon Condominiums in Staten Island.
Fantastic experience: I have had the pleasure of working with Ashley P. from EWC for the past four years at my residence, and she has consistently been outstanding. I communicate with Ashley about 95% of the time, and she has always gone above and beyond to ensure my needs are met. Ashley is incredibly responsive, always addressing my emails in a timely manner, and she consistently provides thoughtful solutions to any issues that arise. What sets her apart is her proactive approach—she often offers additional help and advice, which truly makes a difference. Ashley is a valuable asset to EWC!
Thank you so much for the glowing review! You are in great hands with Ashley and we are so happy to know that we are meeting your expectations when it comes to the service & management in your community.
Fantastic experience: Ashley is an outstanding property manager—responsive, proactive, and committed to our community’s success. She brings a collaborative spirit and excellent vendor connections, ensuring smooth operations. Her professionalism and problem-solving skills have been invaluable in helping us navigate challenges.
Thanks for the great review. Ashley consistently strives to go above and beyond for all her properties and is always looking for ways to bring more value to the board and the developments.
Fantastic experience: EWC it’s always professional and efficient. The management team , Especially Ashley Pennington, always cares about the our property, our vendors and our needs. Always working hard Even on the weekends. I appreciate the hard work and dedication to making sure the community is running efficiently.
Jacquelyn, thanks for the review and we appreciate your support and acknowledgment of how hard the staff works. Ashley is always taking work home after hours and weekends to go the extra mile when it comes to keeping everyone satisfied. It's really nice to see it doesn't go unnoticed.
Negative experience: I have not had power for 24 hours. Con Edison will not come as it shows power to my home. I need to know where my outside breaker is. I’ve called the management company for over 12 hours and left messages with the answering service, who have since hung up on me. No one from the HOA has returned my calls since 8pm on 11/30. Update: as I’ve stated numerous times to you , it wasn’t my ConEd. My main power line was tripped, and I didn’t know it was in someone else’s house. Thankfully with the help of my neighbors we figured it out. And as I’ve stated on the phone with you, I was told by the answering service you hired that when they called one of you after hours, someone hung up and they would not tell me who.
Andrea I believe we stated our case several times. This was an issue between yourself, Con Ed and a third party call service. Not EWC. We can't tell what happened between you and the operator that holiday weekend but we did call them making them aware of the fact that you felt they didn't articulate or get your message. Again this was your private meter with Con Ed and when we did finally get a call from you personally we helped you immediately.
Fantastic experience: Ashley P. from EWC Property Management is always a pleasure to deal with. Great communication and takes ownership of any requests I have from start to finish.
Fantastic experience: I have been a part of EWC for almost 18 years. I am now relocating to New Jersey. I had the honor of working with Ashley and Kevin during my residence on Staten Island. They were both a pleasure to work with and we had a great relationship. Thank you for all that you did for me! Anna Grace
Fantastic experience: I can’t say anything bad about this management company,so helpful trusting always listening helping and caring,always has especially ASHLEY P whenever you call she goes above and beyond for you and the HOA ,she gets things done !
Fantastic experience: EWC is a very efficient company. Ashley is very professional and replies very fast. I'm very happy with the work they do for our community.
Fantastic experience: I had the pleasure of receiving exceptional service from Kristin at Grant Terrace Condominium today. I was dealing with a maintenance billing discrepancy, and Kristin handled the situation with remarkable professionalism. From the moment I reached out, Kristin’s politeness and focus were evident. She addressed the issue promptly and effectively, demonstrating a clear commitment to resolving my concern. Her attention to detail and efficient approach made the entire process smooth and stress-free. It’s rare to encounter such dedicated service, and Kristin’s exemplary support truly stood out. I highly recommend her for anyone needing assistance—she is a true asset to Grant Terrace Condominium and EWC Property Management.
Fantastic experience: A pleasure to work with. Great quick responses! Makes sure all my questions have been answered.
Negative experience: I put a package in front of my door and got wet in the rain.HOA fined me I didn't pick it up in time?They regard it as a piece of garbage. There are no weeds in front of my courtyard, but HOA actually fined me again?.Did you really see the house number clearly?Everyone knows that there is no one in front of my door Thursday is the day to throw out all the rubbish. I put everything in my driveway on Wednesday afternoon. Is there any problem?Is this also a reason to charge a fine?I have a lot of rubbish, so I can't put it in my driveway?This unreasonable fine really makes people feel sick. This year's HOA fines indiscriminately,It's really bad. I'll complain
Angela I’m sorry your having issues with a fine, however this does not pertain to EWC. We are the mgt co and not the hoa. If you call the office your property manager would be more than happy to take a look at your specific situation.
Fantastic experience: We've been living on our street for as long as our houses have been built, over 20 years now. The street hasn't had much needed attention paid to it the entire time we've been here. There was a major dip in our street that has gotten deeper and deeper over the past few years. The former management company ignored our pleas to repair it. Since EWC took over the management of our development, needed things have gotten done. I've been dealing with Kristin, she's been very diligent and attentive. So much that now that major dip in the street has finally been repaired. She is really on top of her game. Thank you Krisin!
Fantastic experience: I was going in circles since February to have my leaky roof repaired, which has caused continuous damage to a brand new expensive ceiling. Finally, in the third week of June, Kristin Ferrara stepped in, cut through the chase and informed me of the status and anticipated ballpark dates of the steps to be taken for the repair.
Fantastic experience: EWC Management Company has been a delight to work with, especially after enduring years of mismanagement from a previous company. Since EWC took over, the difference has been noticeable. Kristen and Joyce stand out for their professionalism, warmth, and efficiency. They consistently go the extra mile to handle issues and address concerns with a high level of care. Their dedication to serving the community to the best of their ability is crystal clear.
Fantastic experience: Very efficient staff. Responds quickly to all questions or concerns. Would highly recommend EWC.
Negative experience: It’s been charging me for $75 every month therefore it’s $900 for a year, and they were doing nothing for me just taking the money from me. Other HOA’s will help out on Snow removal, Landscaping, Property maintenance and Pest control things like that but what had your company done for us as owners? We had been charging you $75 every month just for Trash removal? And I been sending the check on time every month as the law when the mail had been on you mail box the day before the due day the company shouldn’t charge me any last fees but you had still been doing that to me account!!! I’m tired of it. I’m not here for you sending me mails to done the snow removal, landscaping (that HOA should do) and paying the illegal charge fee every month that you had keep sending to me. I had been trying to solve the problems but no one in the office had try to work on with it, and they had kick out me and my family just try to had someone to solve the problem. I didn’t know what had you company done for me but nothing is worth it on the payment that i been pay you for years.
Fantastic experience: EWC is by far the best property management company i have dealt with while living in my property for about 8 years . They are very proficient at the job they do for our property, and the property manager Ashley is on top of everything with our property and helps me and all the homeowners efficiently and professionally , HIGHLY RECOMMEND !!
Negative experience: Waiting for repair of community parking lot since last summer. Called the office multiple times first time was told it will be repaired but they don't know when. The second time was told no repairs can be done due to the weather. There are metallic plates that keep shifting Everytime someone drives over them and when they shift there are holes there very unsafe
Fantastic experience: As soon as EWC took over are property HOA they helped to resolve problems that were never addressed before.. thank you so much.
Fantastic experience: EWC's professionalism and reply promptly set a new standard for customer service with its exceptional responsiveness and unwavering professionalism. Their lightning-fast response time showcases a commitment to efficiency, while their clear and personalized communication reflects a dedication to customer satisfaction. The team strikes an impressive balance between friendliness and professionalism, making every interaction a positive experience.
Fantastic experience: Our condo development has used EWC for a few years now and they’ve always been pretty effective. They respond pretty quickly and stay in communication with the board of directors in our condo about all ongoing matters.
Fantastic experience: EWC Management Company goes above and beyond expectations for their Clients. I highly recommend EWC Management Company for all Property Managements. They spare no effort in resolving customers needs as well. We have been engaged with EWC for many years and are very satisfied Customers. Thank you so much! Mr. Rod.
Fantastic experience: I’m new to he community and have reached out several times to Kristin. She has answered me promptly each and every time. She is knowledgeable, helpful and kind. The best!
Fantastic experience: So happy we found EWC as our property management company. We have been very lucky to have Louise as our property manager. She addresses all of our needs. Her response have always been immediate. Any issues we encountered have been taken care of promptly. She is always willing to help of our Homeowners in a very pleasant and intelligent manner. Louise has been a very big part of our HOA success. She has helped us with improvements and budget. We work as a team with EWC thanks to Louise. I would recommend EWC for your management company, ask for Louise.
Fantastic experience: EWC is a very professional and efficient management company. Our property manager Louise has been a huge part of our organization success. We could not have survived without her. EWC works with your organization to ensure its success. If you need a management company that treats you like a partner and not a transaction, hire EWC.
Fantastic experience: Over the Years I have dealt with numerous property management companies , and EWC is by far the best , EWC is my current property management company, and I am The President of Our Community board , I can report sincerely that they have gone above and beyond , in their attention, professionalism, responsiveness, courtesy , kindness, and just the right amount of personal touch and interaction that respects boundaries, but makes one feel they are in very safe hands , I highly recommend EWC , I personally want to thank Kevin , Kristen , and the rest of the staff for a job well done thus far , an exceptionally good job, and I look forward to the bright future of My community with EWC as Our Property Management Company .
Fantastic experience: I have dealt with many NYC management companies over the decades and EWC has been an uncommon joy work with. When I call the phone is always answered by a live person who has been able to answer virtually all my questions within a couple minutes. I have received info and documents in minutes or hours that I have waited months to get from other companies. Ashley in particular has been super friendly, smart and genuinely eager to help me get my job done by providing with the info I need lickety split.
Negative experience: I want to understand why the hoa fees on my street are $75 a month. That is $900 a year per home. We live on a block with no playground, no pool, no gym, no tennis court and essentially nothing to maintain. It is a strip with houses on it. New York doesn't even charge residents for trash removal so it's not like hoa benefits us there either. We maintain our own lawns and landscaping. We don't even have a single tree or bush in our community. There is no water included in the fee. At this point it just seems like a pathetic money grub. Several people on my block have complained about this and it seems that we have no choice but to continue paying. Where is our money going to? disgusting.
Deina , I'm not sure what development you live in, however the by laws are recorded with the attorney generals office and no one makes money on your fee. While you may pay for some amenities on your own, it's quite possible the money is going towards things like insurance, and sewer maintenance. I would be more than happy to explain that should you want to call and ask for Kevin.
Fantastic experience: Currently selling my condo and Kristen has gone above and beyond, when nothing seemed to be going right she went out of her way and worked immediately on documents that were requested. Kristen and her team were so professional and actually knew what they were doing, which was so refreshing and helped alleviate a stressful situation.
Fantastic experience: I waited a few months to give a review on actual experience, if there was more stars I would have given them. Our developement was in very bad shape, financially and appearance wise as our previous management company was on auto pilot put us in debt and brought down our property value. We interviewed some companies and Kevin from EWC convinced us he is the right choice. They saw our problems gave us remedies and made promises and followed thru on all. Kevin, Kristen and Ashley are wonderful and a pleasure to work with, getting in touch with them is easy, and they always have information available to us . Considering how very eager we were to get a handle on all the issues they were pleasant, patient, professional and reassured us all will be well. THANK YOU EWC
Negative experience: It's a lie, this management company is the worst. This company only care about collecting money and they don't do anything for the funds they get from my community. Horrible! ** IN RESPONSE TO EWC PROPERTY MANAGEMENT RESPONSE: 3/16/22 - This rebuttal is not quite accurate from EWC Property Management. Due to the fact that, when residents including myself are paying their fees, we are told that others are not paying, so they cannot clean the lane or plow the snow, etc., no matter what. There will be no resolve to this issue in our community if this is the case because nobody, who is coherent would continue paying for a service, that, he/she is not getting, this just doesn't make any sense at all. We need a solid and effective solution to this on-going problem in our community ASAP! I also, have evidences to show anyone who would like to see them. This rating solely applies to my community and I need services for my fees, no excuses that other homeowners are not paying and nothing can be done about it. Also, there must be accountability! We are currently discussing this matter as of today and I am hoping that, we can move forward to solve this continuous HOA/Property management problem in my community. My enemies shall be defeated for their lies and evil works! The truth and peace of God abides....
Yvon, it’s imperative for all owners to pay their maintenance fees in a timely manner. We need funds to be paid in order to do the necessary things the development needs. I am more than willing to speak to you directly at anytime to see how we can get you current on your dues and back on track. Part of the job we have as your management company is to make sure we keep your finances in our best interest. Please do not hesitate to call me and discuss the account as well as anything else we can do to help you.
Fantastic experience: EWC is my condo's property management company. Which I have lived at for 35 + yrs . Kristin Ferrara is one of the girls that work for EWC. I can't begin to explain how helpful she has been to me, no matter the issue I have brought to her, she has helped me resolve the issue, or has gotten me the paperwork or help needed. She truly goes above and beyond for the clients. From my understanding, all the girls in the office handle a different aspect of the office/property management. My condo is not the only condo Kristin handles, but she treats you as if you are her only client and gives you special attention. I have reached out to Kristin for printouts and explanations of my bill (a dept. She doesn't handle) she on numerous occasions has emailed me a detailed statement and has helped me go over my statement. I have reached out to her regarding outdoor repairs of my home, one again, she has submitted orderes and reached out to workers to help me . She has never once told me she couldn't help me . She's never rushed me off the phone because she was busy. I'm very annoying when I want something done, yet Kristin has always listened to me and helped me with total professionalism and respect. There should be more people like Kristin working with the community. Kim Marino
Fantastic experience: Over several years our Condo Assoc. has had quite a number of management services. This by far is the best. They are totally committed to what they do and put 100% effort into the work. The support team that answer the phones and responds tp problems are totally professional and caring. It was a privilege to write this review. Many thanks to all of you
Fantastic experience: EWC has been our property manager for the past two years and within those years Kevin,Marissa, Kristin and Ashley have been extremely personable and involved. The ladies are great listeners and communicators as well as knowledgeable, proactive and professional at all times. It has been a pleasure working with EWC.
Fantastic experience: My community has been under control of EWC property management for 8 months now and I must say the staff goes above and beyond all tasks that is out in front of them and follow it through completion. Of course my community isn’t perfect but yet Rome wasn’t built in a day. With the help, preciseness, professionalism, and know how of EEC we will get there. You won’t go wrong for betting on this management company to put your community in better standings and even you will be writing a review thanking them for all of their hard work. Thank you EWC!
Fantastic experience: I’ve personally dealt with Marissa on several occasions, she is an absolute gem. Not only is she sweet and professional; she ensured each of my service requests were handled efficiently ,done correctly, and followed up to make sure everything was handled to my satisfaction. Definitely make the experience so much better
Fantastic experience: Kristin provided the highest quality customer care, and was very empathetic when working with us. Truly made us feel confident throughout every step of our process. Couldn’t not have done it without her.
Fantastic experience: Best property management company on the island. Issues get addressed quickly. Staff is polite and knowledgeable. Always looking out for what's best for the community overall. They shop around for good vendors in regards to service and price.
Fantastic experience: Kristin is absolutely amazing. Her customer care and urgency was elite. We needed several documents to close on my house and she got them right away.
Fantastic experience: Rolling Hill Green Condo II of Staten Island NY has been with EWC about a year now. Property managers are excellent. Very hands on, no waiting days for Condo, co-op, and private properties concerns and repairs. Owner of company as well as property management are available 24-7 Richie K Treasurer
Fantastic experience: As President of my Home Owners Association, it’s very difficult to find contractors. It’s even harder to find ways to save money so your community can thrive. And next to impossible to find a company to manage it all and make the difficulties of the thanklessness of volunteering, seem well worth it. It’s a breath of fresh air knowing that my community and it’s daily needs are in the hands of this company and these dedicated professionals. I whole heartily thank EWC for exceeding our expectations and would recommend their services for anyone in need of property management.
Fantastic experience: EWC property management has a friendly and extremely helpful staff. You can always get someone on the phone when there’s an issue and they are always quick to help. I would recommend them to any community.
Fantastic experience: Great company!! Ashley is excellent and extremely helpful! Would highly recommend EWC!
Fantastic experience: Kevin, Ashley and staff are on the money! Knowledgeable, professional and personable. They really know their stuff. I highly recommend them for your property management needs!
Fantastic experience: It’s not enough to hire just any property management company. It’s important to find one that’s professional, reputable, and well established. The reality is that many property management companies are solid and reputable. I have had my share of the ups and downs with this. The important part is knowing the characteristics to look for. A good company will manage your properties efficiently, with a high level of care. But a great property management company will be able to help you to get the most out of your investment. And that has been my luck with EWC Property Management. If you are looking for a company that is reliable, has a solid reputation and tools to help you navigate through all your questions, look no place further.
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