RentalHouse Property Management
Optimize Your Rental Property Performance with Our Strategic Property Management Services. Our strategic property management services are bundled in four different packages for investors to choose from. Investors choose the package that aligns to their real estate strategy. Every bundled service package contains a detailed list of services so our clients know exactly what services are being performed for their investment properties, so our clients can plan and execute their real estate strategy. We perform every service with purpose, to optimize investment return and minimize our clients’ risk exposure. Check out our website for details. We look forward to serving you!
Opening hours
- sunday: (closed)
- monday: 7:30-20h
- tuesday: 7:30-20h
- wednesday: 7:30-20h
- thursday: 7:30-20h
- friday: 7:30-17h
- saturday: 10h-15h
RentalHouse Property Management: Reviews
Fantastic experience: I had a very lengthy interview with Paul about my academic research and I was very impressed by his depth of knowledge and his story.
Pleasure speaking with you Priyansh! With limited hours in a day we really prioritize who we give our time to, so I was hesitant at first when I read the booking notes that a college student would like to interview us. But from the minute I got on the phone with you I immediately recognized your academic integrity. I can honestly say that was one of the best conversation I've had since starting this business. Your questions were on point and your enthusiasm was contagious!
Fantastic experience: I want to highlight just how excellent Paul and the entire team at RentalHouse Property Management have been. I recently completed a major remodel of a hillside ADU at my residential unit in Los Angeles, and I needed to find a reliable tenant for the downstairs space. Having poured so much into the renovation, I was looking for a property management team that would be highly professional and very patient. Paul checked every single box and consistently went the extra mile. From day one, it was clear that Paul is incredibly knowledgeable about tenant-landlord laws, which gave me total peace of mind. He was attentive to every detail, truly cared about the appearance of the property, and even assisted in taking the perfect pictures to highlight all the best features of the unit. I was incredibly impressed with their marketing efforts and the excellent guidance they offered on how to navigate the leasing process. What really sets RentalHouse apart is their excellent communication. Paul replies quickly to every question and concern, and his team was incredibly helpful in organizing everything and vetting applicants. Because this is the downstairs unit of my own home, finding the right tenant was incredibly important to me. They understood this completely, remained exceptionally patient throughout the process, and ultimately found me the perfect tenant. They made the entire experience seamless and stress-free. If you are a property owner looking for a management company that treats your investment as their own, look no further. Paul and his team are simply excellent. I will definitely be using them in the future for my rental needs, and I cannot recommend them highly enough!
Sam we are truly humbled by your review. Thank you for taking the time to post this. We put our all into what we do and we love when it pays off for our clients. We are here anytime you need our services again.
Fantastic experience: Armen and Paul were very responsive and provided excellent advice on rental properties in Valley Village. I highly recommend them if you are looking for trustworthy property managers.
Thank you for your review Audrius! You are a detail-oriented landlord, who makes sure nothing falls through the cracks. We love that we are meeting your expectations and will continue to do so!
Fantastic experience: Great management company. We, as an HVAC vendor working with Armen and Paul, have been very happy. We are given clear instructions, and find it easy to work with everyone. They like things to be done quickly, but they always make sure we have everything we need for the visits.
Thank you guys for your review! When we send a vendor for a repair our goal is to make sure all details are communicated effectively before your guys get there. This creates a win-win-win for our client the property owner, the tenant, and for our vendors!
Fantastic experience: From looking at the rental property to now being the renters, RentalHouse Property Management has been amazing. Very quick to respond to messages in a professional and friendly manor. Both Paul and Armen have been great to work with and I will hands down recommend to anyone looking for a rental!
Thank you Flo! Our goal is always to provide consistently professional customer service to our renters and clients. We are thrilled by your review!
Fantastic experience: Great service, friendly staff, smooth work!
Thank you for this review Vitaly! We strive to provide a streamlined leasing process!
Fantastic experience: A great experience with Paul and Armen, always super fast, reliable to respond, and calm under all circumstances! Thank you!
Thank you for your review Anuja! We understand that when things breaks it can be a nerve wracking. We are always here to help!
Fantastic experience: I really appreciate how professional Paul was to take over leasing my property. Although it’s been just a matter of weeks, I am fully confident in him and the whole team and keeping the unit in great shape. I would highly recommend their service.
Thank you for placing your trust in us to manage your beautiful property Yvette. We take our stewardship our clients' real estate seriously, as we understand both the financial and emotional connection landlords have with their rentals. We are delighted to provide peace of mind to you!
Fantastic experience: I was stressed out dealing with showings and navigating different tenant laws on my own. I reached out to maybe 10 different property management companies and they were the most personable. I didn’t feel like I was working with a corporate company that doesn’t care about you or the tenant. They care about the landlord, but also the tenant. They tell you what’s best for you and the tenant, which I love. Definitely give them a call if you’re interested!
Thank you for recommending us Chris! Definitely! Our perspective is that most often the interests of the landlord and tenants are aligned. They are sitting on the same side of the table, not opposite sides. So many clients come to us because they are looking for a manager to take care of their property and their tenants. To make sure their tenants' requests and questions are being addressed appropriately and their tenants are always getting responsive service. We take pride in providing such service!
Fantastic experience: I highly recommend RentalHouse Property Management for any property you need help with. I own a unit in Glendale, and Paul and Armen have been invaluable in managing it. Their professionalism and attention to detail have been exceptional. I'm especially grateful for how readily available they are to answer any questions—big or small—and their quick responses make everything run smoothly. I never have to follow up on tenant issues; they handle everything and keep me informed with clear notes and documentation. The owner portal is incredibly useful, providing easy access to all the information I need. If you reach out to them, you'll quickly see that you're in capable hands, and they'll take excellent care of your property.
Thank you for your review Liana! Our clients are our family. Property management is not just a service but a relationship and we strive to go above and beyond every step of the way to ensure our clients' properties are in good hands. Thank you for entrusting us to manage your property!
Fantastic experience: I wanted to share my experience as one of the tenants mentioned in the “J A” review. My partner and I rented this condo through RentalHouse Property Management and had an excellent experience with their team during the leasing process. They were professional, communicative, and transparent from start to finish - easily one of the most organized and thorough management companies we’ve interacted with. The owner’s review contains several inaccuracies. We were not “unemployed actors.” We both work and provided full employment verification, references, and financial documentation as part of the application process. We also paid our rent in full and on time every single month. It’s worth noting that RentalHouse’s involvement ended once the lease was signed. After that, the property owner took over as the landlord and handled all ongoing management. Unfortunately, that’s when issues began. The unit later became uninhabitable due to major water damage that was never properly repaired. I genuinely wish Paul and RentalHouse had continued managing the property - their professionalism and attention to detail stood in sharp contrast to what followed. I highly recommend them to anyone seeking a fair, communicative, and trustworthy company for leasing or property management.
Thank you kindly for the this review Sara! We are humbled by your kindness to write a review in our defense. Truly that is rare. We wish you two much success in all your endeavors!
Negative experience: I obtained RentalHouse Property Management to find a tenant for my 1 bed/1 bath with pool condo in Glendale. Key points: 1) Showings are only done when the team is available NOT when a prospective tenant shows interest. 2) My tenants were not properly vetted they were 2 unemployed actors who did not want to pay rent. 3) My condo was rented for the lowest possible rent $2,195 instead the range of $2,400 - $2,500. I'm dissapointed because these tenants were not vetted properly and they turned out to be a nuisance. Note: There is no context you just have bad judgement of character on selecting tenants. It's okay we're not all perfect!
We do appreciate your feedback Janie. This review was originally a 5-star review for our leasing-only service, as we did not provide ongoing management services for this property. We do however, manage one of the neighboring units in this building.
We take reviews seriously, and we also believe it’s important to correct statements that are inaccurate.
1. Showings and availability
We do not refuse showings based on our convenience. Prospective tenants schedule tours through our booking system that allows them to select from multiple available time slots. This is standard industry practice and is the beginning of our screening process: serious renters make time to view properties. We do not restrict showings arbitrarily.
2. Tenant vetting
Sara and Keith are kind and respectful and were thoroughly screened using the same process we apply to all applicants. This included:
Income, assets, and employment verification
Credit screening
Rent payment history and landlord references (both current and prior)
Full application documentation review
Background checks
They met qualification standards with flying colors and came with positive references from current and prior landlords. We conducted proper due diligence and would rent to them again.
3. Rent amount
We do not set rent unilaterally. We provide market data and a pricing strategy; the owner always makes the final decision. In this case, the rental price was selected and approved by you with enthusiasm.
Here is additional context for our prospective clients:
The condo complex experienced significant water intrusion. When repairs became necessary, you declined to do the required work and gave the tenants a move-out notice mid-lease. The flooring was removed and the tenants were told it would not be replaced. We would have advised against such decisions.
This matter was not a tenant-screening failure, nor a pricing issue. It was simply poor judgement as a landlord and a lack of knowledge of the governing laws. Frankly, the tenants Sara and Keith handled the situation with much grace. A mean-spirited renter would have put this landlord through the wringer. Sara and Keith did not. Our judgement of their character was spot on.
We stand behind our process, our documentation, and our adherence to professional management standards.
Here is the feedback from your tenants: https://share.google/6lAS4OyG2EeeIG72C
Fantastic experience: Absolutely love RentalHouse Property Management! Paul has been our rock throughout the whole experience and he is absolutely wonderful. From the initial intake call to the review of the different management agreements they offer to answering all my incessant questions - RHPM are top notch! They have removed all headache and stress from me by managing my rental unit so well. I cannot recommend them enough. Thank you Paul and everyone at RHPM!
Wow thank you Christina! We put our 100% into everything we do and we are thrilled to read this review!
Fantastic experience: Excellent Property Management Service! RentalHouse Property Management is truly one of the best companies I’ve worked with. They are professional, responsive, and very organized. Communication is always clear, and they handle everything quickly and efficiently. The properties they manage are well-maintained and clean, and their team is always respectful and helpful. Highly recommend to anyone looking for reliable property management!
Thank you for your review Alex! We really enjoy working with you. Your communication, knowledge, professionalism, cleanliness, promptness is UNMATCHED!
Fantastic experience: We needed assistance managing our rental property, which is located quite a distance away, and we’re so glad we found RentalHouse Property Management. Paul guided us through every step of preparing the property for rent and offered valuable insights into local market conditions, helping us set the right price and secure tenants quickly. Communication has been excellent throughout the process, with timely updates and great support. Highly recommend their services!
Thank you for your thoughtful review Sujan! It was truly a pleasure helping you prepare your property for the rental market. We know how challenging it can be to manage a home from a distance, and we’re glad our guidance and communication made the process smooth and stress-free for you.
We appreciate your trust in us and are thrilled to hear you had a positive experience with pricing, marketing, and securing great tenants quickly. If you need anything at all moving forward, we’re always here to help.
Thank you again for choosing RentalHouse Property Management!
Fantastic experience: I hired RentalHouse PM to be the point of contact for my 4-plex in the event that there were any tenant repair or maintenance issues. Since they have been very responsive to issues as they have arisen, I also decided to use them to find a tenant for a subsequent vancancy. They worked quickly and professionally, finding a very qualified tenant within less than two weeks. I've been very happy so far with the service.
Thank you for sharing your experience Russ! We’re grateful for the opportunity to support you and your 4-plex, and we’re glad to hear our responsiveness has given you peace of mind with maintenance and tenant issues.
We’re also thrilled that our leasing process delivered great results and that we were able to secure a highly qualified tenant for your vacancy so quickly. It’s been a pleasure working with you, and we appreciate your continued trust in our team.
If there’s ever anything you need, we’re always here to help!
Fantastic experience: Superior service, PROMPT, with excellent communication. Paul was GREAT and would recommend and use again. 5 STARS….
Thank you for the kind words and the 5 stars Brian! It was a pleasure helping you lease your home in Burbank, and I’m glad to hear our communication and responsiveness made the process smooth.
We truly appreciate the recommendation and would be happy to work with you again anytime!
Fantastic experience: Paul exceeds the norm for property managers in LA. He takes care of our requests in a timely and courteous manner! We are thankful for him.
Thank you for your kind words Grace! I really appreciate your patience as we worked through those initial maintenance items after your move-in. I’m glad to hear you’ve felt supported and that our communication and response times have met your expectations.
It’s important to us that our residents feel well taken care of, and we’re truly thankful to have you as tenants. Please don’t hesitate to reach out anytime you need anything!
Fantastic experience: Paul and his team are the best. So responsive and take every initiative to make this house a home.
Thank you for the wonderful review Sophia! We’re really glad to hear you’ve felt supported and at home—our goal is always to make sure our residents are comfortable and well taken care of.
We appreciate you and your roommates, and we’re always here if you need anything at all!
Fantastic experience: I’ve had a great experience with RentalHouse Property Management here at my place in Burbank. They made the application process simple and quick. Their communication is top notch and even responding during off hours. I had a few minor things that needed to be fixed after moving in and they had them fixed promptly. I’m happy they’re managing my apartment
Thank you for taking the time to share your experience Chase! We’re really glad to hear the application and move-in process felt smooth and easy for you—that’s exactly what we aim for.
I also appreciate your kind words about our communication and responsiveness. We know how important it is to address post–move-in items quickly, and I’m happy we were able to get everything resolved promptly.
We’re grateful to have you as a resident in Burbank, and we’re always here if you need anything!
Fantastic experience: Paul and his team were very professional and kind! Highly recommend working with this group for your management needs!
Thank you Joseph! It is a pleasure working with you!
Fantastic experience: As a landlord, I should've made the call to RentalHouse a long time ago. These guys know what they are doing. They were able to quickly come out to take great photos, list our rental unit, manage communications with prospective tenants, and organize all the showings. It took a huge load of work off my plate. And they were able to get my unit rented in a couple weeks. Highly recommend.
Thank you Benjamin! You put so much attention and care into your rental unit. It was our pleasure to provide leasing services for you. Call us anytime - whether it's for services or simply landlording questions!
Fantastic experience: I own a construction company out projects last after from 1 year to 3 years, every time we need housing for our long term project managers that come in from out of town we rely on Paul and his staff to facilitate the process. They have been great. They are a great resource. I'm grateful for all the help through the years.
Thank you Gary! We are always available for you and your team!
Fantastic experience: After relocating my aunt closer to us, miles away from Los Angeles, we needed a trustworthy property management company to help us rent her home. RentalHouse Property Management assisted us with preparing the property with a checklist, provided professional photography, set an appropriate rental price, gave us advice when asked, and served as a reliable liaison between us and potential tenants. Paul and Armen gave us peace of mind from hundreds of miles away, handling every aspect of the leasing process with professionalism and efficiency. Their transparency, prompt communication, and in-depth knowledge made the entire experience seamless. We are incredibly grateful for their work and highly recommend them to anyone in need of a property management company that truly delivers.
We are humbled by your review Gayaneh! Thank you for entrusting us to manage your aunt's home. We understand that there is a tight connection between family and real estate, and we take our responsibility seriously to take care of our clients. We look forward to continuing your manage your property!
Fantastic experience: I had an excellent experience with the property management team. The service was not only efficient but also incredibly fast. They addressed all my concerns promptly and ensured everything was handled smoothly. I highly recommend their services to anyone looking for a reliable and professional property management team!
Thank you for your review Hovhannes! Our goal is to provide top notch customer service to our renters. We strive to communicate clearly and quickly so our renters know they can rely on us!
Fantastic experience: I hired RentalHouse Property Management to lease two houses for me, and they did an outstanding job. Their approach was systematic and detail-oriented, with clear explanations for every decision they made along the way. Their pricing strategy was particularly impressive—rather than guessing, they took a data-driven approach, walking me through their market analysis to justify their pricing recommendations. The results spoke for themselves—both houses were rented quickly. Their marketing was top-notch, with professional photography that made the properties look their best. When screening tenants, they were thorough and transparent. I now realize that, without their expertise, I might have approved unqualified applicants. Instead, they carefully vetted potential tenants and explained their rejection decisions with solid reasoning. Because of their excellent work, I decided to retain them for ongoing management, and they continue to prove their value. They’ve handled maintenance issues promptly, using competent vendors at fair prices. Most importantly, I have peace of mind knowing I don’t have to worry about the day-to-day management of my properties. RentalHouse has my back, takes care of my tenants, and operates with professionalism and integrity. Highly recommend!
Thank you Ishkhan for entrusting your family home and ADU to us lease and manage! We are very happy our services have been valuable for you!
Fantastic experience: This team made the experience very nice and easy. Everything went smoothly! I would highly recommend utilizing them and their resources whenever you are looking to get a place to stay!
Thank you for your review Ani! Our goal is to make renting a property as seamless as possible. We are happy to have you as a tenant at one of our managed properties!
Fantastic experience: We are so pleased to have shifted our condo rental to RentalHouse. Paul is a professional and the pride in ownership of their company is high as he takes every interaction to be an important one. From the first contact on their web site, to their emails, and then to how they progress your condo's rental, they are always clear in their communications and follow-through. You know exactly what service(s) you are to expect and what they expect from you. If you ask clarifying questions, they don't get defensive. They explain what is needed and why. My stress level has gone down exponentially since signing on with Paul and RentalHouse. We chose to sign on with the "Freedom Package" and I think there is tremendous value in having a strong partner in managing your property. Laws change continuously and Paul stays current.
Wow thank you Karin! We take a lot of pride in alleviating the stress that goes with being a landlord for our clients and we are thrilled by your review!
Fantastic experience: We have worked with Armen and Paul of RentalHouse property management for the past 4 years as tenants in a house in Altadena. They have been unfailingly professional, available, efficient and easy to talk with….including helping us deal with the aftermath of the Eaton Fire. Top notch in all ways!!
Thank you for your review Steve, you are a true gentleman! We are happy to help in any way we can.
Fantastic experience: Paul is so professional and kind. My family was impacted by the fires and needed to find new housing. From the beginning of contact to closing the lease, Paul was attentive and punctual with his responses, and we were able to complete the lease within a few days. The house we decided on was beautiful and in good order. During such a troubling time, Paul made the return to normalcy easier. From the bottom of our hearts, we are truly grateful.
Wow we are humbled. Thank you for your review Paulina. We understand these are unprecedented times as far as the impact these fires have had on so many residents of Altadena and Pacific Palisades. We are happy we were able to help out!
Fantastic experience: It was a pleasure working with Paul and Rentalhouse Property management. They went out of their way to help me with all my needs. Will definitely recommend and work with in the further.
Thank you for your review Chris! We strive to put our 110% into all services we provide! Every client is treated like you are our only client.
Fantastic experience: Paul and Armen have been fantastic property managers! I appreciate their responsiveness and dedication to their work. They genuinely care about both tenants and owners. After a horrible experience in the past that nearly made me lose trust in property management companies, Paul and Armen have restored my confidence. Their knowledge of local rental regulations is also highly appreciated.
Thank you for your review Aya! We are thrilled you have regained trust in our profession! Reliability is one of the cornerstones of our business and we are thrilled we have been meet and exceed your expectations!
Fantastic experience: I’ve had the pleasure of working with this property management company in the past, and I can’t recommend them highly enough! Their attention to detail is unmatched, and they go above and beyond to ensure that tenants are thoroughly qualified, providing peace of mind to landlords. They also take time to truly understand each properties unique features making the marketing efforts stand out and maximize visibility. Whether you own a single-family home, duplex or multiple units, Paul and his team will provide you with the best service and most importantly leave you feeling confident and worry-free!
Thank you for your review Kristine! Your review made our day! We strive to let no detail slip through the cracks. The only way to do property management right is to...do property management right, and we are thrilled that you experienced our expertise!
Fantastic experience: Trustworthy and easy to work with because they have great communication
Thank you for your review Mello! We pride ourselves on being trustworthy and transparent. We believe they are two of the cornerstones of top-notch property management.
Fantastic experience: Professional services. Made renting a new home a pleasant and easy experience.
Thank you for your review Tigran! May you make many happy memories in your new home!
Fantastic experience: Truly a refreshing experience working with Paul and the rest of the RentalHouse Property Management team! Working with them made our transition into our new property stress free. It's reassuring to know we are in good hands here, and have been blown away by Paul and his teams availability to respond to any queries promptly while taking care and consideration in executing any requests asked of them. As well as being genuinely kind! This experience in dealing with a rental company is unmatched, and makes a world of difference to have a team that you trust. It has been a seamless experience from application to move in! Highly recommend!
Thank you for your review Alizeh! Wow, we are truly humbled. We strive to provide the highest standard in customer service and we are thrilled by your review! Enjoy your new home!
Fantastic experience: I would like to share my experience with Mr. Paul and the company. A group of professionals. Customer oriented. They offered me the best option in the shortest possible time. I wish success to the whole group, and hope for cooperation in the future.
Thank you Tornike! It was truly a pleasure working with such nice people and yourself and your wife. We likewise wish you much success!
Fantastic experience: Made the experience very easy, were quick to respond to all of requests (last minute addition of a pet and moving the start date up a few days). We were very happy with their way of doing things
Thank you for your review Colin! It was our pleasure to provide leasing services for you and ongoing management of your new home. Your former landlords were sad to see you go, which speaks volume to your character!
Fantastic experience: RentalHouse Property Management is an absolute gem in the industry! They are incredibly detail-oriented and always one step ahead, never one step behind. Their competence and proactive approach bring immense value to rental properties, ensuring that management responsibilities are never neglected but instead handled promptly and efficiently. Their customer service is exceptional, with impeccable "bedside manner" that makes both tenants and landlords feel truly cared for. It's a rare thing to find a company that provides such dedicated, responsible service. I highly recommend RentalHouse to anyone looking for stress-free, professional property management!
Thank you for your review All Season's team! We appreciate your encouragement and noticing the details of our work. We likewise wish you much success!
Fantastic experience: Paul has been exceptionally helpful and knowledgeable about the rental business, not only he is always available to answer questions promptly, he is professional with excellent communication. I feel my property is in very good hands, and I can count on him getting the job done right.
Thank you for your review and compliments Rosa! It is our pleasure to provide leasing services and ongoing management for your property. Thank you for trusting us to manage your investment. Your property is indeed in good hands!
Fantastic experience: Working with Paul and the Rental House Property Management has been a great experience for us. He is very thorough, patient, professional, friendly and knowledgeable of his work. He has helped us find our new tenants with consideration of our own personal input. We hope to continue working with him for a long time.
Thank you Peachy! Some landlords simply understand people and the leasing process and you are one of them! It is a pleasure to provide ongoing management services for you. Thank you for trusting us with your rental, you are in good hands!
Fantastic experience: I recently had the pleasure of working with RentalHouse Property Management during my application process for a condo in a building that I have been wanting to move into for a while. From start to finish, their team was incredibly thorough yet fair. They took the time to ensure every detail of my application was carefully vetted, leaving no stone unturned. This gave me great confidence that they truly care about maintaining a high standard for the community. What really stood out to me was how they balanced professionalism with genuine warmth. They made me feel welcome and valued throughout the entire process, but they didn’t cut any corners or give me any slack—I had to meet their standards, which I fully respect. It’s clear that they are committed to creating a thriving community, and I’m thrilled to now be a part of it. Thank you, RentalHouse Property Management, for going above and beyond!
Thank you for your review Masis. We are very happy you are now a tenant in one of our managed units! Owners rely on us to select trustworthy tenants and you have proven yourself indeed trustworthy - thank you!
Fantastic experience: They are very thorough and super helpful and communicative through the moving search and process!
Thank you for your review Brittney! We are thrilled you found us helpful. We do indeed strive to be communicative throughout the entire management process!
Fantastic experience: I highly recommend RentalHouse Property Management. After over 20 years of managing my property I decided to hire a company to manage it and find renters. I researched at least 7 other companies before deciding to hire Paul and his company. They rented my property after the first showing! They have answered all my questions and are available when needed. They have reasonably priced service fees and different packages to choose from. I went for the “freedom package.” I am very happy with my choice!
Wow, we are humbled by your review Trish! Thank you for placing your trust in us to manage your beautiful property. We treat all our managed properties like they are our own and our goal is to maintain that beauty for your tenants' enjoyment and for your pride of ownership!
Fantastic experience: I have been so pleased with RentalHouse Property Management and their professionalism in the process of finding our rental home. The viewing, application, and move in process have been easy thanks to quick communication from Paul, who was always available with a quick reply for any questions or concerns I had. As a tenant, it's unfortunately all too common to be dismissed by landlords, but I'm happy to report that I've been treated with nothing but respect from RentalHouse. Easy 5 stars!
Thank you kindly for your review Melissa! We believe that treating tenants with respect and providing exceptional customer service is a win-win for our tenants and our clients!
Fantastic experience: We've been very happy working with Paul and his company. Paul was very patient, always made time for us when we had questions, and showed professionalism throughout the entire process. Consider yourself lucky if you find a house with Paul's company leading the way!
Thank you for your review Zach! It has been a pleasure working with your family to settle into your new home! We are here when you need us!
Fantastic experience: Quite happy with working with Rental House. They jumped in with a professional on boarding system, making it easy to get my house prepped and ready to go onto the market for rental. They were very communicative the entire time. Got my house listed quickly and got the asking price I was going for. Seems like the family that’s moving in is going to be perfect so I’m quite happy with that. I have worked with several property management companies in the area and these guys seem to be the best of the bunch so far.
Matt! You're awesome! It has been our pleasure providing our services for you and your tenants. You are a joy to work with. Thank you kindly for your review!
Fantastic experience: I had a fantastic experience with Rental House Property Managment.Their personalized service and attention to detail are unmatched. They are incredibly responsive and always ready to help with any issues. The properties they manage are well-maintained and their transparent communication makes everything easy. I highly recommend them for anyone seeking top-notch property management services! Whether you’re a property owner looking for reliable management or a tenant seeking a well-maintained place to live, RentalHouse Property Management is the company to trust. Their exceptional service and dedication to excellence truly set them apart in the industry.
Thank you for your review Chris! As a fellow business owner it has been a pleasure providing our services for you! We are here anytime you need anything!
Fantastic experience: We were moving into the area from Maine and Paul went above and beyond to make sure we got a rental we were excited about. From a video tour of the house before, excellent communication throughout and thorough walk through photos - Paul made us feel supremely confident about moving into an amazing property.
Thank you for your review James! It has been our pleasure providing our services for you. You are exceptional tenants and our clients are lucky to have you as their tenants! Reach out anytime!
Fantastic experience: Armen and his team are very easy to work with. I am a plumber that has worked along side them on the field. They are super easy to communicate with. I highly recommend using them for any of your properties needs.
Thank you for your review Jeremiah! We strive to communicate effectively and efficiently, which makes for a win win win - for our tenants, for our clients, and for our vendors!
Fantastic experience: Paul and the team do great work. Really appreciate their service. Whole experience was a breeze.
Thanks for your review Stephen! Streamlining the whole property management experience is what we do!
Fantastic experience: Fantastic attention to detail took care of everything. Amazing Customer service I highly recommend.
Thanks for your review Garrison! We are meticulous in all we do!
Fantastic experience: A better business response. An Organized good property management company with detailed communication within tenants and customer clientele. What contractors need to better serve our industry. A satisfaction to work with and value quality added in return.
Thank you for your review Ricardo! We pride ourselves on our professionalism and attention to detail!
Fantastic experience: RentalHouse Property Management was very helpful and I was able to sign a lease for my dream apartment. The communication was absolutely on point when it came to the move in process. They are very helpful with any questions that I have and they always get back to me in a timely manner. I am so excited to be a tenant for RentalHouse Property Management
Thank you for your review Katie! We are so happy you love your new apartment! May you make many happy memories in your new home!
Fantastic experience: Great company to work with! Very personal, quick to respond, helpful, and most importantly professional! So happy to be able to rent from a company like this.
Thank you for your kind words Matt! May you make many happy memories in your new home!
Fantastic experience: Working with Armen and Paul is the best experience I've ever had as a tenant. They were extremely professional and very communicative throughout the entire process, from initial contact to paperwork to handling issues that arose after we moved in. They were attentive to important details and went the extra mile to make sure that everything was taken care of to exceed our expectations.
Thank you for your review Lane! We are thrilled to have you and your family as our tenants! Our commitment to all our tenants and landlords is to provide the highest quality customer service.
Fantastic experience: Paul was excellent in his written and verbal communication. He was eager to help teach me about the rental market in Los Angeles and set realistic expectations about the rental income we would be able to generate. He was honest and was willing to point me in the right direction if his team didn't have the ability to meet our needs. Can't recommend this team more.
Thank you for your review Elijah! Our goal is to be a helpful resource to landlords, and add value to your operation. Reach out anytime, even to just say hi!
Fantastic experience: An absolute pleasure working with this team! Every phone call I’ve made to them was answered and messages replied to within moments! Communication was top notch. Professionalism is without question! The hustle, flexibility, and the candor; amazing stuff. Thank you!
Thank you for your review Patrick! What you observed is what we strive for! We look forward to continuing our professional relationship with you.
Fantastic experience: As landlords, my wife and I have utilized the extremely professional services of RentalHouse Property Management for several years now. We have been so impressed with their knowledge base about tenant & landlord laws through three separate rental agreements. They are excellent communicators and extremely attentive to our needs. We always feel like RHPM caters to their clientele “boutique style” with attention to detail, something I really appreciate and value as a Veteran, not to mention the fact that they are a Veteran owned business. We always get quick responses and replies, even one time in particular dealing with an emergency, just an affirmation of them caring about us and our investment property. We give the highest recommendation! RB
Thank you for your review RB! It is always a pleasure to serve your family's real estate needs. We treat all our clients like family, and each property as if it was our own. Thank you for being our client!
Fantastic experience: RHPM was a lucky find. There are many property management firms in the City of Los Angeles RHPM is at the top of the list. The pride and excellence they bring to the table with their vast knowledge of the LA Housing ordinances and rules, to how to keep the tenants feel they are in good hands, to their ability to communicate to their clients the requirements to make the relationship between Landlord and Property Manager seamless. RHPM's website, client portal and all electronic transactions are very user friendly. They respond quickly to any concerns or questions and their responses are always helpful and put the Landlord at ease. I trust RentalHouse Property Management to manager my properties as if they were their own. Above all, the staff at RHPM care about their relationship with their clients and it is a real pleasure and relief to have them as managers of my properties. I highly recommend RHPM they are amazing Property Managers.
Wow! Thank you for your review Carol! We prioritize integrity, customer service, and clear communication. We are thrilled you have trusted us to manage your beautiful property in Silver Lake. It truly is a piece of art. We look forward to continuing to provide top notch customer service to you and your tenants. Happy 2024!
Fantastic experience: I cannot recommend RentalHouse enough! The people I have interacted with there are honest, trustworthy and very professional. You can tell they have a wealth of real estate investment knowledge, vast experience and they know what they are talking about. They do not try to nickel and dime for extra profit. I have referred them to others and will continue to send referrals. My referrals have been very satisfied in their experiences with the RentalHouse team.
Thank you for your kind words Dee! We are proud to have accomplished our objective to provide the utmost in customer service and professionalism to you and the clients you have referred to us. We take customer service and integrity seriously. When a client hires us, they place their trust in us to make decisions and judgement calls on their behalf based on our 20+ years of experience as property managers. For this reason, we treat all the properties we manage as if they are our own. We look forward to continuing our professional relationship with you.
Negative experience: Beware of this company!! Rental House Property Management. Three months ago, I have hired this company to manage my properties. I had a terrible experience with them. It’s unfortunate that this happens. Paul K and Armen M are partners with this company. The first time I met them, I thought they were professionals, nice and have the knowledge. After how many weeks, I started to get worried. I did not get any updates on what is going on. I started to get a calls and text messages from my tenants. I called Paul to let him know. The lack of communication was the biggest problems with this people. I had a lot of disappointment on how they handle my tenants, leases updates, the repairs and their responsibilities. The monthly reports were the worse issues. Paul is the one who is charge with the accounting process. When they send me the monthly reports, I found a mistakes and I called them to make a correction. They won’t to admit it. They went round and round with me. This is just a simple Math that anyone can do it. They do not want to talk to you over the phone. They want you to email them for any questions or problems. With no good communication over the phone the problem won’t be resolve. They think I’m stupid or dump. I was so patience and understanding with them. They took advantage of me. I got a lot of aggravations with this people. They turn around and became unprofessional, annoying, dishonest, disrespectful, a liar and a cheater. When money is involved, this people cannot be trusted. I am glad that I ended my business with them. I will never and would not recommend this company to anyone.
It is always disappointing when unfavorable circumstances emerge from business transactions. We wish the relationship could have been different. I should point out that I do not believe that you accurately portrayed the events that occurred. Perhaps it should be noted that you did not end the contract, RentalHouse Property Management ended the contract early, with a full explanation provided to you as to why. I know you did not like the objective feedback. Clearly, we were not a good fit.
In our research, we talked with your tenants and we were able to verify that their concerns about you were valid. The evidence suggested your use of unethical tactics in your business dealings. As such, we highlighted that we could not support your approach and since you were not open to changing approaches we were not able to continue the relationship.
I suspect that you will not be successful in finding long-term management until you are open to changing your approach as a landlord. You have a track record of conflicted business relationships. On the other hand, you are the only negative review we have received, all of our other reviews have been 5-star reviews.
Truly sorry, this did not have a different outcome. It has been very unfortunate for all of us. We want to learn from this unfortunate experience and I hope you can as well.
Fantastic experience: Thank you paul and the team for keeping my talents all happy, to the point that they tell me about it. Which is pretty awesome!
Thank you for your review Dion! One of our guiding principles is management must bring value to both tenants and landlords. When tenants see their rent payments translate to high quality respectful customer service, it is value they see. When landlords see their tenants and properties taken care of, it is value for landlords. Thank you for placing your trust in RentalHouse Property Management to manage your properties!
Fantastic experience: I rented a house from Paul Kiledjian in September 2023. He was wonderful to deal with - reasonable, honest, intelligent, and fair - and the property he was managing was spotless and perfectly maintained. He made the whole transaction streamlined and easy. Great company to deal with.
Thank you for your review Helene! Your review captures the ethos of our entire company! We are thrilled you decided to move forward with your application and are now a tenant in one of our managed properties. We truly appreciate trustworthy tenants like yourself.
Fantastic experience: Paul and RentalHouse Property Management made the rental process very smooth and stress free. They were very professional, attentive and responded quickly to all my inquiries. I highly recommend them!
Thank you for your review Janeth! Honest responsible renters like yourself make minimizing vacancy loss for landlords simple. We thank you!
Fantastic experience: Hello Im a Electrician who personally worked with Paul, In my interaction with him I noticed that he was very attentive, communicative and very professional. I look forward to doing business with Rental House property management and providing and exchanging services.
Thanks for your review Art! It is a pleasure to work with a true professional like yourself. Attention to detail and work done right the first time!
Fantastic experience: Had a wide range of homes all over the city. Various rent amounts to fit all income levels. Photos of houses and it's easy to apply.
Thanks for your review Shilah! Regardless of whether a renter is interested in a mansion in the Hollywood Hills or a studio in Glendale, RentalHouse Property Management makes the renting process easy and straightforward!
Fantastic experience: Very smooth move-in experience. Paul and Armen are very responsive and helpful.
Thank you for your review! RentalHouse Property Management aims to make the leasing and move-in experience seamless and efficient!
Fantastic experience: I was looking for rental management companies to make apartment hunting easier. During a regular Google search I came across RentalHouse Property and was impressed by the reviews, so on a whim, I emailed them asking if they had a site with their vacancies listed. Even though they didn't, they were so responsive, kind and patient and even sent along some leads for upcoming units. I never got a sense of snarkiness, even with all my questions. I can tell they care about their properties and the owners as much as the tenants! Such a rarity these days.
Thank you for your review Lauren! Our tenants are our clients' clients, so we aim to take care of them as our clients expect us to. Every renter who inquires with us is a prospective tenant and we aim to treat all renters with respect.
Fantastic experience: Great experience working with Paul and Armen. They were very helpful with answering all my questions and concerns. Very smooth on boarding process.Would definitely recommend them.
Thank you for your review Hooman! When a landlord hires a property management company, a lot of information about the property and existing tenants needs to be communicated between the two. We set up our processes to facilitate smooth seamless onboarding for our clients. We front load information transfer so that once we take over, our clients can relax and enjoy the benefits of professional property management without the hassle of continual requests for additional information.
Fantastic experience: Rental House Property Management was super helpful and responsive when going through the apartment hunting process! I would definitely recommend to anyone who is looking to rent or buy!
Thanks for your review Jennifer! We believe renters and landlords are more often sitting on the same side of the table than on opposite sides. We bring the two together to create win-win situations for all our clients!
Fantastic experience: They found a new tenant within a few days
Marketing is key to reducing vacancy loss, which is rental income lost due to a unit sitting vacant. Our marketing strategy begins with Pricing, Pictures, and Professional Posts. We follow up with personable showings and a streamlined application and applicant vetting process. We fill units as quickly as possible without compromising on tenant quality, sometimes within days!
Fantastic experience: Rental house Property deserves way more than five stars! Throughout my entire experience with them, Paul and Armen have been more outstanding than I could expect from a property management company. They have been consistently honest, friendly, efficient, helpful, and great communicators. Anyone working with them would be lucky to be in contact with them. They helped me secure a great place to live and I feel confident and look forward to working with them now and in the future. Thank you so much for all you've done!!
Thank you for your review Joy! We believe in bringing value to rental properties by providing professional, timely, and kind customer service to our clients and the clients of our clients, who are renters. We were happy to help!
Fantastic experience: Paul and Armen are great. They were there to answer all my questions and guide me through the process. They were very helpful and honest.
Thank you for your review Pratik! We strongly believe property managers must act with integrity and transparency, which includes communicating clearly with our clients what they can expect of us every step of the way. We aim to underpromise and over deliver.
Fantastic experience: After having numerous horrible experiences when trying to find a place to live, the help I received from Paul was amazing! He was attentive, friendly, communicative and really went the extra mile to help me find a new home every step of the way. I could not recommend them enough.
Our pleasure Stevie! The most important qualities we look for in a rental applicant is integrity and reasonableness. For tenants like you we gladly go the extra mile!
Fantastic experience: I recently consulted with Paul K. regarding one of my rentals and he was very professional. His communication was clear and concise. He was prompt to research the issue at hand and respond with different paths of resolution. I could tell he was attentively listening because his responses were very specific to my concerns. While he was quite knowledgable about tenant landlords laws, he also provided some great non legal (but from his experience) resolutions to the issue at hand. I would highly recommend Paul and this business because his integrity and genuine concern for the landlord was very apparent in my interaction.
Thank you for your review Victoria! There are a lot of situations that come up in property management that require the landlord/manager to make a judgement call. After making many such judgement calls, we have become experts in the field. We are always happy to help, whether it be decisions we make on behalf of our clients or simply helping friends.
Fantastic experience: Excellent service! Paul is friendly and patient with first time rental property owners. He has given me great advice and is very detail-oriented. Very grateful for this company's services.
Thanks for your 5-star review Manuel! It’s important for first time rental properties owners to familiarize themselves with the 20 task clusters that encompass all of residential real estate management. We execute all 20 task clusters thoroughly, efficiently, and transparently so our clients always know how their investments are performing.
Fantastic experience: When our tenants in Pasadena informed me that they would not be renewing their lease, my heart sank, because I knew all that the work and time involved in finding a new quality tenant…posting the listing, reviewing applicants, calling references, prepping the lease, etc etc. I’ve always done the task myself in the past, but with everything I have going on in life right now, I honestly dreaded the work ahead. Then I got in touch with Paul at RentalHouse and he sounded really knowledgeable and confident. He had answers to all my many (many) questions. The idea of having someone else handle everything from A-to-Z put my mind at ease. I couldn’t recommend them more highly!
Thank you Talin for your wonderful review! We love helping landlords like yourself. Whether we are helping lease a property or completely taking over management, we approach each service with an eye on optimizing our client’s return on investment. Thank you for entrusting us with the leasing of your beautiful home!
Fantastic experience: Was an awesome experience, as Paul handled everything from start to finish. The tenant was thrilled with the service, as he even went out of his way, with a detailed video, on how to retrieve the keys from the lockbox , with explicit instructions . Excellent job & will use Rental house property management again .
It was our pleasure to help in the leasing of your beautiful condo! Thank you for putting your trust in us to ensure your tenant landlord relationship got off to a great start!
Fantastic experience: We had an excellent experience. Paul and Armin were professional, great communicators and above all kind and helpful in getting us into the rental property.
Thank you for your review Chris! It was our pleasure helping you and your family settle into your beautiful new home, even if it’s only temporary. We pride ourselves on making the leasing and moving-in process as streamlined as possible for both tenants and landlords. When questions arise, RentalHouse Property Management is always available to answer your questions.
Fantastic experience: Working with Paul was a great experience. Paul did a fantastic job, it was quick, efficient and very professional. I was very satisfied.
Thank you for your review Arin! It was our pleasure to provide for you our marketing and leasing services. Additionally, we are thrilled you have entrusted us with the complete management of your rental home. RentalHouse Property Management understands that owners and renters of high end homes expect service commensurate with their rental and we deliver on those expectations.
Fantastic experience: Worked with Paul to lease a property for my relocating clients. He made this transaction so smooth with his professionalism. My clients and I couldn't be happier with the service.
Thanks for your review Artin! RentalHouse Property Management implements consistent systems and leverages technology to facilitate an elevated leasing experience for our clients, whether they be landlords, renters, or real estate professionals. It was our pleasure to serve you and your clients!
Fantastic experience: Excellent service!! Paul is professional and knowledgeable. I highly recommend him. It helps to work with someone who cares and knows what they are doing! Thank you for everything, Paul!
Thanks for your kind words Pauline! It was a pleasure to serve you! In addition to full-service property management, landlords hire us for our leasing services. We provide detailed rent-ready recommendations, professional photography, marketing, showings, screenings, and prepare all lease documents. RentalHouse Property Management takes prides in our streamlined rental process. Renters rely on us to guide them through the process of seamlessly leasing a home they love.
Fantastic experience: Paul was great! Paul was professional, punctual, and was able to answer all our questions as well as walk us through all the details of our lease. Would definitely recommend!
Thanks for your review Julia! We love helping renters find a home they love. We always do a thorough screening of applicants, to ensure we rent to trustworthy tenants, and you three passed with flying colors. May you make many happy memories in your new home!
Fantastic experience: We have been extremely pleased with the level of service and expertise Paul and Armen provide. Even though we have a small number of units, they treat us like VIP clients. Their responsiveness to our issues and questions are evidence of their true character. They care. They are also professional, knowledgeable and experienced. We couldn’t ask for a better team to manage our units. We are fully confident they will do the job as if they were the owners. Thank you RHPM!
Thank you for your review Lisa! You are VIP clients! We created RentalHouse Property Management because we realized the need existed for a higher standard in property management. We are thrilled that your experience with us attests to the higher standard we deliver to our clients.
Fantastic experience: We utilized RentalHouse Property Management for their property listing services to rent out our condo. Overall experience from start (pre-listing) to end (lease signing with new tenants) was a 5+ star experience. If we had more properties, we would hire this company every time. Both Paul and Armen were professional, excellent communicators and listeners. As a first time landlord we had a ton of questions, all of which were answered and put us at ease. They are knowledgeable about tenant landlord laws which was one of our top priorities, to do things the correct and fair way. They advised us on our unit prep prior to listing, came and took beautiful photos and wrote a listing description to showcase the unit at its best. Everything was done promptly, there were never any delays. Any time we had follow up questions, Paul was quick to get on a call with us to explain and direct us. They updated us regularly on the showings they had with potential applicants, worked with us on specific custom lease verbiage, and took all our concerns into consideration. It was very obvious they took pride in representing us and were able to find us great tenants (whom they vetted not just with standard boilerplate questions, but with specific to our concerns detailed questions). We would definitely recommend their services to others!
Thank you for your review Lina! We take much pride we were able to lease your luxury condo in such short time. We understand to do so, prospective tenants’ first impressions matter. We made sure we got the marketing, pricing, and frequent professional showings right the first time. You can rely on us to support you should you need property management services in the future.
Fantastic experience: I highly recommend RentalHouse! My husband & I have been interested in investing in rentals for some time, but before buying a property we knew it was important to choose a property management company that we could trust. Someone at work recommended Paul's company and we're so glad we went with it. Paul has extensive knowledge of investment properties and tenant-landlord laws - what to look for and what pitfalls to avoid in our search for the right property to invest in. We both work full time so we wouldn't be able to invest without comprehensive guidance. Paul helped us develop a clear strategy and now is helping us focus on maximizing return on our investment. We're looking forward to working with him for many years in the future.
Thanks for your review Carole! It's a pleasure to work with you! Investors rely on us for sound advice on purchasing rental property. Choosing RentalHouse as your property management company before investing was a wise decision. Smart investors like yourself know the value of having a real estate investment strategy and a management company to execute the strategy prior to purchasing your rental property.
Fantastic experience: Paul and his team were super knowledgeable about all the ins and outs of how to best rent my unit. Very professional, knowledgeable, patient and quite quick with returning phone calls & emails. It is refreshing to work with somebody in this day and age who embodies a professional attitude.
Thank you for your kind words Gary! It was a pleasure serving you. RentalHouse prides itself on professionalism and knowledge of how to optimize return on investment real estate, including a strategic approach to minimizing vacancy loss. We love seeing our clients benefit from our expertise!
Fantastic experience: I'm currently a tenant of RentalHouse Property Management, and have had an excellent experience with the company. The owner, Paul, has been incredibly communicative, responsive, and organized in scheduling any maintenance or requests and makes a point to ensure things are running smoothly. The property is very well-maintened and has been recently upgraded with new appliances and finishes. It’s clear RentalHouse is truly passionate about their properties and having great tenants. I highly recommend working with them!
Absolutely! And you are one of the GREAT tenants we care for! RentalHouse Property Management is dedicated to being the premiere property management company in Glendale, Burbank, Pasadena, and surrounding Los Angeles Areas. Our reputation is built on tenants who love their homes and real estate investors who care about their investments.
Fantastic experience: I'm a tenant of RentalHouse Property Management, and have had an excellent experience with the company. My property has been beautifully renovated and maintained, including a gorgeous outdoor garden which the property owner provides gardeners to care for. All my appliances are new and well maintained. The owner, Paul, is incredibly accessible and responds quickly to any maintenance requests or questions. Any time I have needed a repair, he has quickly scheduled an appointment that day. I highly recommend working with RentalHouse.
Thank you for your review Amy! We are passionate about customer service and reviews like your are very rewarding for us! Tenants and our clients lead busy lives. We handle all repairs, maintenance, and upkeep, so you can focus on your priorities knowing your home is well cared for.
Fantastic experience: My family and I have been a tenant for over 2 years and it’s been such a smooth experience. We have experienced excellent communication on all matters pertaining to the unit and the building (cleaning, painting, etc) that would affect us. They have been professional and attentive with quick responses to any inquiry. Repairs and any other issues have always been handled immediately. Thank you for making this a positive experience!!!
Martin, we are grateful to you and your family for being great tenants! It's our pleasure to serve you. RentalHouse Property Management is continually striving to be the gold standard in Los Angeles Property Management.
Fantastic experience: I have been a tenant since mid-2019 and have been extremely satisfied with the management company. When I have had any issues, the owners were on top of things and flexible with my schedule. Having such a high level of professionalism (not to mention kindness) is something every tenant dreams of finding, especially LA, and I consider myself very grateful to be a tenant of RentalHouse Property.
Jessica, you are such an awesome tenant! Thank you for your kind review. RentalHouse Property Management is always striving to serve our tenants with the utmost professionalism here in Glendale, as well as Burbank, Pasadena, and surrounding Los Angeles areas.
Fantastic experience: I've been a tenant with RentalHouse Property Management for just over a year now, and this is probably one of my best experiences as a renter. Paul, the building manager always makes sure to check in to make sure things are working and running smoothly. He has continued to follow up on maintenance requests, yard requests, and even helped add an amazing closet space to our place. We have 2 animals, Cat and Dog and Paul was open armed with us renting this unit with them - without hesitation. You can tell that this Management values not only their properties, but their tenants as well. If you're looking for a great rental with a great property management team, you're in the right place!
Kayci, it is always a pleasure serving you as our tenant! Thank you for leaving us this great review. RentalHouse Property Management prides itself on our customer service here in Glendale, as well as Burbank, Pasadena, and surrounding Los Angeles areas.
Fantastic experience: I had the joy of being a tenant under RentalHouse Property Management for a year. Paul was a fantastic manager who communicated effectively and was always responsive. He made sure my apartment felt like a home and that everything was functional, clean and comfortable. He and his family were so welcoming that even after some time had passed when I had gone to a different living situation and then needed an apartment again, I checked with RentalHouse Property Management to see if my apartment was available. Too bad for me it wasn't, but great for the new tenants because I'm sure they were treated with the same excellent care that I received.
Victoria, thank for taking the time to leave us this great review! You were such a great tenant and overall wonderful person, we would be happy to rent to you again. RentalHouse Property Management values relationships with tenants and owners in Glendale, Burbank, Pasadena, and surrounding Los Angeles areas.
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